Chrisco

I have been getting Chrisco for over 25 years...Never had a delivery problem The delivery people are always polite and helpful. I do miss the little surprise gifts we used to get but with our current economy I totally understand why it's not viable. Thank you Chrisco Show reply

Chrisco are the worse especially when it comes to paying off your account. I've ordered 5 items but then decided to pay individually. According to these fools, customers aren't allowed to pay individually for each item, which is stupid. A few years ago, I've ordered through Chrisco and was able to pay individually for each item until now. Making a… Read more

complaint to their customer service team is like talking to a brickwall. They think that customers are wrong and that it has to be their way when customers have rights. I hope Chrisco goes out of business...they're driving people away. I don't think any of their workers are Australian.

excellent company excellent products excellent customer service products were delivered on time all frozen goods were still frozen in styrofoam boxes have reordered for this year highly recommend this company was easy to navigate the web site and find and order the products that i wanted Show reply

I have been with Crisco three years now this year the third and I love everything about it. The choices the appliances and hampers Very Very happy will continue to be a good customer Show reply

I love Crisco. It's easy to shop, I don't have to worry about anything. At the end of the year, you get delivered to your door, and it's just nice to open up everything and see what you get Show reply

I love Chrisco I have been with them for many years, I'm always happy with there service and what I buy every year paying monthly and a good range to choose from. Show reply

I would like to be able to buy all supermarket gift cards offered by this company to gift to family and friends and have the option to pay these off weekly. However these can’t be purchased unless you spend $500 in hampers. Being a senior with special needs on my own I don’t need hampers. I would just like to be able to buy and pay off these… Read more

supermarket gift cards from my pension to gift as with the cost of living prices these gift card are so helpful to so many.

So I received an SMS msge on the 22nd of October 2026 stating that my delivery would be arriving on the 26th of October 2026 between 7am and 7pm. I was surprised as it was coming a day earlier than previously advised. I rearranged appointments to sit at home and wait. Mid.morning I receive a phone call however missed the phone call as putting… Read more

toddler to bed. No msge left. Rang the number back only to sit on the phone for an hour with no answer insight. A truck pulls up and here I'm thinking oh it's here, nope neighbour's moving in.. I ring the main number back, get answered within 5mins all to be told oh there's a delay and you will now need to wait bother 3wks for your product.

First of all why wasn't an SMS sent out or even a voice msge left advising this. Just one ring and that's it.

Secondly I now have to rearrange the plans I made on that day to accommodate another a delivery date. When this was bought up to the employee all I got was I'm sorry these things are out of our control. We would have only found out this morning. Ummm can you not ring more than once to give some one a chance to answer their phone?

Thirdly when I bought up about implementing better communication processes I was advised that they can't do that but as the customer I can. Ummm you what? You can't simple send an email to the higher ups saying hey we need to do better in communicating with our customers.

Fourth and final when stated I have to now rearrange things yet again there's no compensation, no here's something to ease the stress. I was told oh well you don't have to sit at home all day waiting. Okay so if I'm an hour away and I get a msge saying hey your delivery will occur in the next 15mins how in the world am I supposed to make it back in time for that delivery? Or what if I had taken time off work or my partner took time off work therefore losing $200 to $300 from a week's wages because there's no one else we can ask to sit at the house waiting for things to arrive.

At this point in time I'm highly debating about cancelling my order for next year. I had a bad experience many years ago with one company and now to have a similar experience is just disappointing. You pay all this money out over the year to be stuffed around by delivery dates and lack of communication.

Worst company ya place orders then they try change the order once it’s been accepted and invoiced and you been paying for 9 months people be careful what screw you have placed an order and they invoice you and you start making payments then they say they have to change your order you do not have to accept that you can then cancel the order as they… Read more

are trying to take things off your order cause if we were told when order was placed we wouldn’t of followed through it’s a joke a company waits till a order is close to being paid off then email to say it’s company policy etc!!!! Yeah well guess what you should of bout it to our attention earlier so if they contact you and try change your order you can cancel your order and they cannot charge you a cancellation fee and if they try to you contact Australian Consumer Law or ACCC and Consumer Protection Agencies as this company has a name for ripping of the Aussie battler then they won’t take ya calls cause they know the law but they won’t tell it’s customers so please be aware and if you have been contacted about an order change and you don’t like it you do not have to accept and when you cancel it’s a cancellation due to them it’s not you straight up wanting to cancel ya order companies like this get away with everything cause people don’t know their rights it’s a joke

Love Chrisco, it saves me so many attempts to save through the year. Chrisco makes it easier by payments through out the year. Show reply

Very happy I been with chrisco since 2002 so 24 years Show details ·  1

Love getting my gift cards every year have been with chrisco for 18yrs now it helps so much at Christmas time Show reply

Delivery was on time, drivers very friendly and helpful. Been a Chrisco customer for over 20 years and would recommend it to anyone, the payments are minimal. Food quality is excellent. Love the gift cards they are so easy to purchase and enjoy handing them out to family and friends who are hard to buy for. Thank you so much Chrisco. Show reply

I've been ordering for 20+ years! Last year got a lounge suite, the year before a BBQ! The hampers are amazing with a variety of food/items that you just can't save for. Paying it off over the year and getting it delivered is just the best! Everything is quality. I can't see a time when I won't order through Chrisco. I get excited for the catalogues every year. Show reply

The delivery was great the people were happy and helpful and everything was there and we all had a fantastic Christmas and the grandkids could find nothing to complain about !! WIN!! Show reply