Cincotta Chemist

I just had a script filled at toukley store. Im absolutely disgusted that their price was $9.99 more than Amcal. I usually always get my scripts filled at Cincotta chemist but no more. They call themselves a discount chemist, what an effen joke.

All staff are polite,helpful. Pharmacist "HATAR" knows us on a first name basis+ makes simple visit great
From Leb Steve+crew

Pharmacist named Lee was rude with really bad attitude. I will no longer patronise this shop. Will go Top Ryde instead

Alert! Staying away from Cincotta Online store!!! Terrible experience ever!
I placed order on 12/01/2022 when they confirmed order and took $133.85 straight away. That is it! No shipping, no responses via email nor phone calls, I tried many times. Wasting my time and energy! I have to contact bank to help. Never ever approaching this store!!

I made an online purchase & assumed as they were a Pharmacy they would be legit! How wrong I was! I received confirmation of purchase & that was all! I paid for Express Delivery. Spent $129.00. They took the money from my account immediately! After that I heard nothing from them at all. I emailed them & heard nothing. I rang them & got voicemail. I did online check for Reviews. Reviews were awful! Alarm bells! After some time I notified my Bank. They investigated & have just refunded my money! Do not purchase from this Chemist! Online or Instore!

This review is for the store in Botany Road, Mascot

We have been using this pharmacy for several years, but they have lost their way.
My husband is a cancer sufferer, (terminal) he needs drugs that are not standard stocked items. His Oncologist emails scripts to the pharmacy so they can order and dispense.

Since Friday they have not been able to find the script, it was sent again.
My husband went up yesterday to ensure they had the script and he was told they will have the drug in today...Guess what? They forgot to order it.

It's n...

Bought a product online I couldn't find anywhere else from Cincotta Online Chemist. I ordered with "express shipping" which for any other online shop would mean it would probably be dispatched in 1-2 days. Not so for Cincotta Chemist! I rang 5 days later to find out and the answer was that they are busy and its in the queue. So I agreed for the order to be cancelled. Still waiting on my refund for that. Its clear that Cincotta outsource their online orders to a 3rd party but they still need to sort out this woeful customer experience.

Unpleasant staff member when I asked questions about a product. She seemed to have no basic knowledge and did not offer to find out. On another occasion - after I had encountered her in a women's toilet where she did not wash her hands but did reapply hair product - she mocked me as I purchased medication for a serious illness. On the positive side, maybe it's safe to shop at Macquarie Priceline now.

Service is always good ,I have never been kept waiting long and prescriptions filled at least half the price of some competitors

Gregory hills. Staff member obviously doesn’t like to wear a mask. It’s either dangling from 1 ear or worn under her chin. Wake up…. New delta strain is effecting kids you stupid woman. She was walking from one end of the store to the other. One customer said to her YOUR MASK and was given daggers.

This chemist has to be the worse in Blacktown. I was going to complain about the service however you can't complain about something that doesn't exist. The Pharmacists are lazy, useless and slow in everything they do.

The last straw for me was this; I placed a phone order on Sunday afternoon for a delivery on Monday. No issues. Monday morning Cincotta Chemist Blacktown calls me to pay for the meds before they deliver them. I paid them over the phone and was told the "courier" would pick them up around midday and they should be delivered by 2pm...

Zero stars. I ordered a product online and was nicely emailed notifying me that the product wasn't in stock, they gave an ETA of 5/6/2020 stock and a promise to keep me updated. That is when all contact from them stopped. I have sent a total of 4 email asking for simple updates on the stock. When they didn't respond after 2 emails I started requesting a refund. I did it through email and through the website, they still have not responded at all. It has been a month of unreplied emails and weeks of unresponded to refund requests. Terrible customer service, however excellent stamina in being able to ignore a customer for weeks.

I have a serious heart condition that requires daily medication to maintain health. The item I purchased at Belrose was very heavily overpriced at $17.99. I usually go to 'ChemistWarehouse' where the 'Identical' product is only $5.50! Will never return to 'Cincotta'. Fundamentally immoral for pharmaceutical companies/pharmacies to exploit those of us who are dependent on essential items.
This retail experience was made even worse by the pharmacist whose customer service was non existent and I felt bordered on contempt!

Very poor Business ethics.. .They cancelled my order without the common decency to notify me first...Would never recommend them to anyone or use them again..Wouldn't crap on them..needed order being older..

Really grateful for our local Cincotta Chemist on Enmore Road. Always provide great service, all staff are helpful and forthcoming with assistance and knowledge, the pharmacists included. Always stock a great range of products, so far have always had everything I’m looking for, mostly for our two young kids. They also always have patience and the time to help answer any questions. Very happy to keep the local store running as has saved us many times. Thank you!