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Cincotta Chemist

Cincotta Chemist

Online store, Physical store (See All)
2.5 from 68 reviews · View Statistics
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Reviews

2.5
68 reviews
  • Product Quality
    3.0 (12)
  • Return Claim MadeYes (1) · No (14)
  • Shipping
    5.0 (1)
  • Customer Service
    2.3 (13)
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Pal
PalSydney Surrounds, NSW
  • 9 reviews
  • 9 likes

Rip off prescription cost

published

I just had a script filled at toukley store. Im absolutely disgusted that their price was $9.99 more than Amcal. I usually always get my scripts filled at Cincotta chemist but no more. They call themselves a discount chemist, what an effen joke.

Customer Service
5/5
Incentivised Review No
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Rachel.S
Rachel.SMurrumbidgee Region, NSW

Great staff + pharmacists

published

All staff are polite,helpful. Pharmacist "HATAR" knows us on a first name basis+ makes simple visit great
From Leb Steve+crew

Product Quality
5/5
Customer Service
5/5
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Nehnehneh
Nehnehneh
  • 17 reviews
  • 26 likes

Meadowbank Bay Drive Cincotta Chemist

published

Pharmacist named Lee was rude with really bad attitude. I will no longer patronise this shop. Will go Top Ryde instead

Product Quality
1/5
Customer Service
1/5
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sara
saraSydney, NSW

Terrible

published

Alert! Staying away from Cincotta Online store!!! Terrible experience ever!
I placed order on 12/01/2022 when they confirmed order and took $133.85 straight away. That is it! No shipping, no responses via email nor phone calls, I tried many times. Wasting my time and energy! I have to contact bank to help. Never ever approaching this store!!

Incentivised Review No
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Marg
MargSydney, NSW
  • 2 reviews

BEWARE!

published

I made an online purchase & assumed as they were a Pharmacy they would be legit! How wrong I was! I received confirmation of purchase & that was all! I paid for Express Delivery. Spent $129.00. They took the money from my account immediately! After that I heard nothing from them at all. I emailed them & heard nothing. I rang them & got voicemail. I did online check for Reviews. Reviews were awful! Alarm bells! After some time I notified my Bank. They investigated & have just refunded my money! Do not purchase from this Chemist! Online or Instore!

Incentivised Review No
Return Claim MadeNo
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Eleni
EleniSydney, NSW
  • 8 reviews

SO BIG THEY DONT KNOW WHAT THEY ARE DOING

published
Product Quality
1/5
Customer Service
1/5
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David
DavidSydney, NSW

Terrible response times

published

Bought a product online I couldn't find anywhere else from Cincotta Online Chemist. I ordered with "express shipping" which for any other online shop would mean it would probably be dispatched in 1-2 days. Not so for Cincotta Chemist! I rang 5 days later to find out and the answer was that they are busy and its in the queue. So I agreed for the order to be cancelled. Still waiting on my refund for that. Its clear that Cincotta outsource their online orders to a 3rd party but they still need to sort out this woeful customer experience.

Product Quality
1/5
Incentivised Review No
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Pink Blue
Pink BlueSydney, NSW
  • 2 reviews

Staff unpleasant

published

Unpleasant staff member when I asked questions about a product. She seemed to have no basic knowledge and did not offer to find out. On another occasion - after I had encountered her in a women's toilet where she did not wash her hands but did reapply hair product - she mocked me as I purchased medication for a serious illness. On the positive side, maybe it's safe to shop at Macquarie Priceline now.

Customer Service
1/5
Incentivised Review No
Store LocationCaringbah
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Elliott
ElliottIllawarra, NSW
  • 2 reviews

Cheapest prescriptions by far

published

Service is always good ,I have never been kept waiting long and prescriptions filled at least half the price of some competitors

Product Quality
5/5
Customer Service
5/5
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Reenie222
Reenie222Sydney, NSW
  • 3 reviews

Mask please

published

Gregory hills. Staff member obviously doesn’t like to wear a mask. It’s either dangling from 1 ear or worn under her chin. Wake up…. New delta strain is effecting kids you stupid woman. She was walking from one end of the store to the other. One customer said to her YOUR MASK and was given daggers.

Customer Service
2/5
Incentivised Review No
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Jimbo
Jimbo
  • 25 reviews
  • 18 likes

Cincotta Deserve a zero Stars

published
Product Quality
3/5
Customer Service
1/5
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Eloise H.
Eloise H.Sydney, NSW
  • 2 reviews
  • 1 like

Steals your money and then cuts contact

published

Zero stars. I ordered a product online and was nicely emailed notifying me that the product wasn't in stock, they gave an ETA of 5/6/2020 stock and a promise to keep me updated. That is when all contact from them stopped. I have sent a total of 4 email asking for simple updates on the stock. When they didn't respond after 2 emails I started requesting a refund. I did it through email and through the website, they still have not responded at all. It has been a month of unreplied emails and weeks of unresponded to refund requests. Terrible customer service, however excellent stamina in being able to ignore a customer for weeks.

Incentivised Review No
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Harry Goldsmith
Harry GoldsmithSydney, NSW

Terrible Service and Overpriced

published

I have a serious heart condition that requires daily medication to maintain health. The item I purchased at Belrose was very heavily overpriced at $17.99. I usually go to 'ChemistWarehouse' where the 'Identical' product is only $5.50! Will never return to 'Cincotta'. Fundamentally immoral for pharmaceutical companies/pharmacies to exploit those of us who are dependent on essential items.
This retail experience was made even worse by the pharmacist whose customer service was non existent and I felt bordered on contempt!

Customer Service
1/5
Incentivised Review No
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Bud
BudHunter Region, NSW
  • 2 reviews

Cancelled order for no reason

published

Very poor Business ethics.. .They cancelled my order without the common decency to notify me first...Would never recommend them to anyone or use them again..Wouldn't crap on them..needed order being older..

Incentivised Review No
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Kal
KalSydney, NSW
  • 2 reviews

Excellent service, value and product range

published

Really grateful for our local Cincotta Chemist on Enmore Road. Always provide great service, all staff are helpful and forthcoming with assistance and knowledge, the pharmacists included. Always stock a great range of products, so far have always had everything I’m looking for, mostly for our two young kids. They also always have patience and the time to help answer any questions. Very happy to keep the local store running as has saved us many times. Thank you!

Product Quality
5/5
Customer Service
5/5
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Questions & Answers

Gimano
Gimanoasked
Physical store

You don’t mention dymista price so I want to know how much does it cost In the chemist and online too

No answers
M. McLeod
M. McLeodasked
Cincotta Chemist

What is the price of the Whooping Cough booster injection

1 answer
Fired Up
Fired Up

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Raj
Rajasked
Cincotta Chemist

Price for ferro grade iron tablets.

1 answer
Fired Up
Fired Up

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Cincotta Chemist

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