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City Farmers
4.5 from 66 reviews

Reviews

(55)
(3)
(1)
(1)
(6)
  • Product Quality
    5.0 (50)
  • Return Claim MadeYes (2) · No (48)
  • Customer Service
    5.0 (50)

Reviewer Photos & Videos

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Jake

JakePerth, WA

  • 3 reviews
  • Verified customer

Best pet store anywhere

published

City farmers are fantastic, I go to whitfords store.they make you feel like your a special customer very time I go there, and my greyhound gets very special treatment. The staff are absolutely wonderful

Customer Service
Product Quality
Return Claim MadeYes
Store LocationWhitfords wa
See all answers

Review collected in partnership with City Farmers

Vicki S.

Vicki S.Perth, WA

  • Verified customer

great service

published

Got what i needed, excellent service, my two Rhodesian Ridgebacks, dogs, love the food and play toys that i purchase from the stores. and i will keep coming back for more of the great products that City Farmers sell, cheers

Store LocationWilletton

Review collected in partnership with City Farmers

sandles

sandlesMandurah, Western Australia

  • Verified customer

Our go to pet store

published

Scruffy is known and often greeted. Get what we need every time. Friendly staff, quality products. The place we go for all Scruffy's needs. Sometimes Scruffy just likes to browse

Return Claim MadeNo
Store LocationKelmscot

Review collected in partnership with City Farmers

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Tracey

TraceyPerth, WA

  • Verified customer

City farmers for all your animal needs and more

published

Couldn't be happier with city farmers products, staff and care for your pet. I would highly recommend this store to all my fellow animal lovers. Prices are cheap and they always have heaps of stock. Plus member rewards are awesome.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKelmscott
See all answers

Review collected in partnership with City Farmers

Glynis

GlynisPerth, WA

  • 2 reviews
  • Verified customer

Brilliant

published

Great customer service, friendly, very helpful if you don’t really know what you might need.
Always friendly with your pet .
If your usual product is out of stock they are good in helping you choose The closest to what you need

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park, Perth
See all answers

Review collected in partnership with City Farmers

Kezzacat M.

Kezzacat M.Perth, WA

  • Verified customer

Wonderful people! Great Store!

published

Any store is only as good as it's employees and the store at O'Connor is lovely because the people there are lovely. So helpful, give good advice and honest opinions. It's the little things that make a difference - like offering to carry heavy bags out to the car and a cheery smile at the checkout. I also love the fact that there are discounts and specials for Club members, and I've been a member for a long time so I've been able to take advantage of some great deals. Keep u

Customer Service
Product Quality
Return Claim MadeNo
Store LocationO'Connor
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Review collected in partnership with City Farmers

ingrid

ingridPerth, WA

  • Verified customer

love this place

published

fantastico customer service, even in this terrible moments with this corona virus people still very kind and hepfull with at the store.
ps love the free wash for my puppys too :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationClarckson
See all answers

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Ron

RonPerth, WA

  • Verified customer

Excellent Service Every Time

published

Thanks to City Farmers Balcatta for the excellent service and efficiency always provided. Staff are polite and helpful. The prices are frequently reduced and this makes having three cats more affordable.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBalcatta WA
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1 comment
City Farmers
PetbarnCity Farmers

Thanks for the great feedback Ron,

The City Farmers Team.

Review collected in partnership with City Farmers

Janet E

Janet EPerth, WA

  • Verified customer

Caring Customer Service

published

Always receive great advice. The ambience of the store is fantastic and is very well stocked. The staff are very caring and take time to explain details, are friendly and professional. I get the impression that they love what they are doing.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationClarkson
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1 comment
City Farmers
PetbarnCity Farmers

Thanks for the awesome feedback Janet,

The City Farmers Team.

Review collected in partnership with City Farmers

Pet Shops

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Paula

PaulaPerth, WA

  • 3 reviews
  • Verified customer

Great service

published

Always receive great and friendly service, and made to feel welcome. Especially love the help getting items to my car. Also have a huge range of products for whatever animals you have

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMyaree
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thanks for the nice words Paula, This is great feedback.

The City Farmers Team.

Review collected in partnership with City Farmers

Gary B

Gary BPerth, WA

  • Verified customer

Excellent Customer Service

published

I buy a lot of cat food. Sometimes when my preferred brand is out of stock team members take the time to ring me when new stock arrives. This is excellent customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWhitfords
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

  • Verified customer

Purrfick shopping

published

Got my new cat great service quick and friendly l put my forms in to get the cat. Within hours they rang and said l could come back pick up my new cat. The staff gave clear advise on changing the cat into my name.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMandurah
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you for these cute photo and your amazing feedback.

Regards
The City Farmers

Review collected in partnership with City Farmers

Nic

NicPerth, WA

  • Verified customer

Highly recommend!

published

This is a nice clean store. They have everything you would need and very helpful staff who are happy to help with advice and suggestions. Also good parking right outside. I highly recommend City Framers in Bedford.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Bedford
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Shaebs

ShaebsPerth, WA

  • 3 reviews
  • Verified customer

Excellent customer service!

published

The Ladies that helped me choose items for my rescue dog were friendly, knowledgeable and helped me find exactly what I needed for my dog.

My rescue dog was comfortable in the store and the staff customer service skills were excellent.

Customer Service
Product Quality
Store LocationMalaga
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Grace

GracePerth, WA

  • Verified customer

Nice experience

published

City Farmers has wide selection of pet products,varoius pets carriers n housing staff are pretty friendly n helpful.Sometimes they do come out with good discounts just join the membership.you sure to find something for your pets

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanington
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Pet Shops

Find out how City Farmers compares to other Pet Shops

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Missy

MissyPerth, WA

  • Verified customer

My dog loves this store and, ok - so do I.

published

My dog suffers from anxiety except when it comes to this store. I regularly use the Cannington store for the dogwash and purchasing dogfood. The store is always clean and well-stockked. Staff are knowledgeable and friendly without the hard sell. Ample parking.

Return Claim MadeNo
Store LocationCannington
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Caroline

CarolineMid West, WA

  • Verified customer

Great friendly store with excellent service

published

Always greeted with a smile and my pets always get attention too. They love going to visit even if its bathtime. Highly recommend using this store to anyone needing advice

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGeraldton homemaker store
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you for highly recommending our City Farmers store. This feedback is amazing thank you.

The City Farmers Team

Review collected in partnership with City Farmers

Sandles

SandlesGreat Southern, WA

  • 2 reviews
  • Verified customer

So happy with product For anxiety

published

furbabe hates noises due past cyclones. Suggested Paw blended treat was perfect. One a day and life is peaceful. Another visit over dry skin and again a leave in conditioner was suggested and once again they were spot on. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAlbany WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you for this wonderful feedback.

The City Farmers Team

Review collected in partnership with City Farmers

Germano Moscarda

Germano MoscardaPerth, WA

  • 7 reviews

short changed

published

last year I bought a bale of pea hay, they told me they weigh about 25 kg,
yesterday I bought another of the same, I was a bit put back when the guy carried it out on his shoulder, anyhow all good he carried it to my car and I went home.
still a bit nagged I weighed it and it was 15.95kg, supposed to be 25kg aprox
was nearly 10 kg short, I phoned to complain and the manager apologized and said I could bring it back for refund , I couldn't be bothered, so if you're going to
buy one ask what you are paying for

Return Claim MadeNo
Store Locationosbourne park
1 comment
City Farmers
PetbarnCity Farmers
MJS

MJSPerth, WA

  • 2 reviews
  • Verified customer

Everything you need, and more, is at City Farmers. Why go elsewhere?

published

On entering the store, you are greeted with happy faces everywhere. The entire store "reeks and squeaks"of freshness. When selecting purchases, help is there, without being 'pushy'. We have always shopped at City Farmers because it is a pleasurable experience. Other Pet Food shops could learn '"selling etiquette" from the team at City Farmers. This is the reason we return to City Farmers for our animal needs.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga, Western Australia
See all answers
1 comment
City Farmers
Petbarn C.City Farmers

Thank you MJS this is wonderful feedback!

Review collected in partnership with City Farmers

Page 1 of 4

Questions & Answers

Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

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