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City Farmers
4.7 from 175 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (147)
  • Return Claim MadeYes (3) · No (155)
  • Customer Service
    4.9 (152)
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Rukhsana

RukhsanaPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Great service

published

Best store for their deals and looking after me for years. Very knowledgeable. They go out of their way to satisfy their customer.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCurrambine wA
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Review collected in partnership with City Farmers

Laura H.

Laura H.Perth, WA

  • 2 reviews
  • Verified customer

5 out of 5 stars

published

The store was easy to access despite roadworks. There was lots of parking. The staff were very helpful, knowledgeable and polite.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKelmscott
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1 comment
City Farmers
MeaganCity Farmers

Review collected in partnership with City Farmers

Janeen

JaneenPerth, WA

  • 3 reviews
  • 7 likes
  • Verified customer

Always a positive Experience

published

Have just started shopping here (Harrisdale), as they have the wrapped (compacted) bales of Hay. Friendly, helpful Staff and great prices, along with regular promotions with discounts for their (free) Membership Customers. Always plenty of Parking too!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHarrisdale WA
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Review collected in partnership with City Farmers

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K.Parrish

K.ParrishPerth, WA

  • Verified customer

Always feel welcome

published

Always enjoy coming in here, the friendly helpful staff always genuinely listen to my needs. All products are clean and of high quality. My dogs always get spoiled with attention too :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKelmscott, WA
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1 comment
City Farmers
MeaganCity Farmers

Review collected in partnership with City Farmers

Luke

LukePerth, WA

They are always helpful

published

When ever I have to shop for pet goods the staff are knowledgeable and experienced in all facets of my shopping needs and questions.
They always assist me by loading my purchases and overall are just very pleasant.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationO'Connor
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Debbie K.

Debbie K.

  • 2 reviews

Pleasant shopping experience

published

Thanks for the fantastic friendly service today.

Was provided with plenty of information about the wide product range in stock then given time make my own decision without pressure, this friendly assistances doesn't stop at the door they even help put my purchase into my vehicle .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRockingham WA
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1 comment
City Farmers
MeaganCity Farmers
peter

peterPerth, WA

  • Verified customer

great advice and fit enough to carry my purchase

published

suggested additional items and helped with carry of my purchase to my vehicle. also, she was very friendly and asked if i needed anything else. i'll definately go back there!

Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with City Farmers

love it staff always helpfull

published

Not all store have same stock so use three shops to complete my dog shopping.
Excellent reward program can use either city farmes or pet city points or discount in either store

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationInnaloo, whitford balcatta wa
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1 comment
City Farmers
MeaganCity Farmers
Genevieve M.

Genevieve M.Perth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Enjoyable experience each time!

published

City Farmers and Pet Barn have a great range of products for all your pet needs. Love the surprise when my loyalty points give me a discount. Staff are knowledgeable even when dealing with the obscure "scaly leaf insect" - my latest pet craze. Thanks everyone and I'll continue to support this wonderful business where customer service is their main focus.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWilletton WA, Cannington WA
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Review collected in partnership with City Farmers

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James D.

James D.Perth, WA

  • 2 reviews
  • Verified customer

best service in perth

published

i live in a city where customer service isn't high on the agenda for people working in service industry so it is always a pleasure to visit city farmers where they are consistently fantastic

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationsubiaco
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1 comment
City Farmers
MeaganCity Farmers

Wow! Thank you James for your very kind words.

The City Farmers team

Review collected in partnership with City Farmers

Liam

LiamPerth, WA

  • Verified customer

Great store with everything for your pet needs

published

Shelves well stocked, knowledgeable team
Members available to assist, good value for money, been a returning customer all year. This store has everything I need for my cat from food to toys to automatic feeding bowls.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationClarkson, WA
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1 comment
City Farmers
MeaganCity Farmers

Hi Liam,
Thank you so much for this wonderful review,
The City Farmers Team

Review collected in partnership with City Farmers

Carrol

CarrolPerth, WA

  • 3 reviews
  • Verified customer

Love City Farmers and Pet Barn

published

Love City Famers and Pet Barn. I always get great service and love the loyalty program as it enables me to afford the best for my fur kids. Highly recommend for all pet needs.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationVarious branches
See all answers

Review collected in partnership with City Farmers

Lorraine E

Lorraine EPerth, WA

  • 2 reviews
  • Verified customer

Pet care made easy

published

Friendly and knowledgeable staff with personal experience in the product purchased. Great customer service with several offers to help with large item. Much appreciated even though not required or requested.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBalcatta WA
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1 comment
City Farmers
MeaganCity Farmers

Review collected in partnership with City Farmers

Suzanne B.

Suzanne B.Perth, WA

  • Verified customer

Great friendly staff.

published

Staff are always helpful, and love that the staff help me carried my purchases to the car.
Especially the very heavy products. Like that there are new healthy food options coming in on a regular basis.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBelmont Western Australia
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you so much we loved your feedback.

The Greencross Team

Review collected in partnership with City Farmers

Ellen

Ellen

  • 3 reviews
  • 3 likes

fabulous O Connor store

published

thank you to the OConnor team. I have followed your manager Louis from his previous stores to continue the great rapour and service which he installs in his team members. this young man is going places and has great customer satisfaction ethics at the forefront of his dealings with clients and his staff, myself and others will follow this young man to which ever store he manages his team are also great. this store was previously very mediocre in customer service before him

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWA OConnor
See all answers
1 comment
City Farmers
MeaganCity Farmers
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Cecile

CecilePerth, WA

  • Verified customer

One stop shop for all Pet's needs

published

Great store with a huge range of products for all pets. The staff are pleasant, helpful and knowledgeable.
Shopping made easy. Would definitely recommend the Osborne Park store to all pet owners.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOsborne Park, Western Australia
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1 comment
City Farmers
MeaganCity Farmers

Wow! Thank you Cecile for your very kind words.

The City Farmers team

Review collected in partnership with City Farmers

  • Verified customer

Great staff with very good knowledge

published

City Farmers is a very convenient local store with great staff, who are very helpful and friendly
There is also a good range of products.
I’d recommend this store to any current and prospective pet owners.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationEast Victoria Park,WA
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1 comment
City Farmers
MeaganCity Farmers

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Buster

BusterPerth, WA

  • 2 reviews
  • 2 likes
  • Verified customer

Hillarys City Farmers are amazing

published

The team are friendly and knowledgeable. I love the fact that I can bring choices which are snubbed back. I have not had to do that but it's a great offering.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHillarys Western Australia
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1 comment
City Farmers
MeaganCity Farmers

Hi Buster,

Thank you so much for this wonderful review,
The City Farmers Team

Review collected in partnership with City Farmers

Janall

JanallPerth, WA

  • 15 reviews
  • 1 like
  • Verified customer

My Pet supplies shop

published

Always good service. They have a good range for all pets. The staff are helpful. It is a convenient store for people who live in Maylands, Inglewood, Bedford, Dianella and Morley.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBedford WA
See all answers
2 comments
City Farmers
MeaganCity Farmers

Hi Janall,

Thank you so much for this wonderful review,
The City Farmers Team

Janall
Janall

I have always been happy with my visits to your store.

Review collected in partnership with City Farmers

  • Verified customer

Great shop

published

Large selection of stock, friendly efficient staff, easy to get around in shop, large range of animals in shop to look at, great parking facilities outside of shop, bright and airy shop

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMandurah
See all answers
1 comment
City Farmers
MeaganCity Farmers

Hi DCA,
Thank you so much for this wonderful review,
The City Farmers Team

Review collected in partnership with City Farmers

Page 1 of 9

Questions & Answers

Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

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