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City Farmers
4.7 from 191 reviews · View Statistics

Pros

  • 100+ range of products

  • Many discounts and vouchers

  • Friendly staff members

Cons

  • Physical stores in WA only

Reviews

  • Product Quality
    4.9 (159)
  • Return Claim MadeYes (3) · No (168)
  • Customer Service
    4.9 (164)
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Judith

JudithPerth, WA

  • Verified

Always know what I need.

published

I know what I want and the staff know just where to find it so I don't have to look everywhere for it (if I can't see it) They know about the products and listen to me when I talk to them about my cat's needs and offer suggestions.

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1 comment
City Farmers
Benjamin D.City Farmers
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  • Verified

City Farmers

published

Always helpful staff, good quality product range. Love the dog wash as does our dog. Staff are knowledgeable & helpful. Don’t shop anywhere else for our cat & dog

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1 comment
City Farmers
Benjamin D.City Farmers
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Dot B.

Dot B.Peel, WA

  • Verified

Great service

published

The staff are so friendly and helpful. Nothing is too much trouble for them. I could not nominate only one staff member as they are all great.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationGreenfields WA
1 comment
City Farmers
PetbarnCity Farmers

Thanks Dot. Great to know you love our team as much as we do. Have a great day.

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Corporate communism

published

Corporate Covid policy more inline with a communist nation. Cash is legal tender and cannot be refused. Commonwealth law overrides the States under the Constitution. Argumentative brainwashed "customer service" staff. Never going back. Didn't complete purchase and left the store.

Incentivised ReviewNo
Store LocationNedlands WA
1 comment
City Farmers
PetbarnCity Farmers
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Stormi

StormiPerth, WA

  • Verified

First-class service

published

Nothing is too much effort for staff. Combined with product knowledge, friendly happy staff, and diverse stock availability, it’s always a pleasure to shop at City Farmers

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1 comment
City Farmers
MeaganCity Farmers

Thanks for the very kind words Stormi.

See you next time,
The City Farmers Team

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Review collected in partnership with City Farmers

Maureen S.

Maureen S.Perth, WA

Excellent Professional Groomers

published

Brought our sadly overgrown Cavalier in for grooming, after several unsatisfactory experiences elsewhere despite our best efforts. The staff in the grooming salon were so kind and caring towards our little pupper, and did an excellent job with her grooming. Thank you all so much for your excellent care; top notch work.

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1 comment
City Farmers
MeaganCity Farmers

Thanks for the very kind words Maureen. We are glad to hear that your beautiful Cavalier enjoyed their salon time.

See you next time,
The City Farmers Team

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Kallie

KalliePerth, WA

  • Verified

Friendly staff

published

The staff are always very friendly and welcoming, they are attentive and are always happy to help to the best of their ability

Store LocationVictoria Park, WA
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Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

  • Verified

Exceptional service

published

Always feel welcome and always receive exceptional service and advice!! Very friendly staff who can’t do enough to help every time.

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  • Verified

I use various types of dog biscuits but appreciate good quality brands

published

Staff have always been respectful and helpful. Attentive but not pushy. Shelves are filled with plenty of brand for customers to browse before selection

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1 comment
City Farmers
MeaganCity Farmers
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Donna

DonnaPerth, WA

  • 2 reviews
  • Verified

Friendly Store

published

You receive excellent customer service from this store from the time you walk in to the time you leave. Staff members are happy to help you find the items you want and they seem to have good knowledge about the products. They have a great range of good quality products that are well priced. You can get discounts and vouchers if you become a member of their Friends For Life group.

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1 comment
City Farmers
MeaganCity Farmers
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Lisa

LisaPerth, WA

  • Verified

Wonderful staff

published

Very nice staff, interested in the customer's needs, and interested in your pets. Warm and friendly atmosphere and spacious interior for the store.

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City Farmers
MeaganCity Farmers
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Janine

JaninePerth, WA

  • Verified

Excellent service and large range of products

published

Excellent service from a knowledgeable staff member. A large range of products to choose from and spacious showroom with roomy aisles.

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Sue from Sorrento WA

Sue from Sorrento WAWestern Australia

  • Verified

The store for pet lovers

published

Friendly staff greet and willingly assist; products are good quality; as a long-term customer I get discounts and vouchers; and am regularly asked if cats' health ok and if vaccinations are up to date.

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City Farmers
MeaganCity Farmers
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  • Verified

Great nutritional products for our dog

published

Always good device and high quality products. Great rewards too! Live getting discounts and my $10 voucher. Friendly staff too

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City Farmers
MeaganCity Farmers
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Pet lover

Pet loverPerth, WA

  • Verified

Favourite pets

published

Always willing to help great service, been going here for 7 Yrs, clean and well stocked shop also have free washes for your animals,

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Bell4shout

Bell4shoutPerth, WA

Terrible

published

Cut a whole in my dogs tounge and then just made me pick her up, had to pay for the vet for stitches

Incentivised ReviewNo
2 comments
Bell4shout
Bell4shout

Vet costed $160

City Farmers
MeaganCity Farmers
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Rukhsana

RukhsanaPerth, WA

  • 2 reviews
  • 1 like
  • Verified

Great service

published

Best store for their deals and looking after me for years. Very knowledgeable. They go out of their way to satisfy their customer.

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Laura H.

Laura H.Perth, WA

  • 2 reviews
  • Verified

5 out of 5 stars

published

The store was easy to access despite roadworks. There was lots of parking. The staff were very helpful, knowledgeable and polite.

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1 comment
City Farmers
MeaganCity Farmers
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Janeen

JaneenPerth, WA

  • 3 reviews
  • 7 likes
  • Verified

Always a positive Experience

published

Have just started shopping here (Harrisdale), as they have the wrapped (compacted) bales of Hay. Friendly, helpful Staff and great prices, along with regular promotions with discounts for their (free) Membership Customers. Always plenty of Parking too!

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K.Parrish

K.ParrishPerth, WA

  • 2 reviews
  • Verified

Always feel welcome

published

Always enjoy coming in here, the friendly helpful staff always genuinely listen to my needs. All products are clean and of high quality. My dogs always get spoiled with attention too :)

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City Farmers
MeaganCity Farmers
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Page 1 of 10

Questions & Answers

Gerda V.

Gerda V.asked

Do you have ora vet dental hygiene chews for dogs over 23 kg for sale?

No answers
Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

Details

Features:

  • A store that supplies products catering to dogs, cats, birds, fish, reptiles and other small animals
  • It’s important to note that this store doesn’t sell live animals, however, City Farmers works together with organisations such as RSPCA, Dog’s Refugee Home, and Dog’s West, that can help connect you with a new best friend.
  • City Farmers offers an extensive range of 100+ brands, organised in alphabetical order on the website.
  • There are a limited number of services that can be booked online, including dog washes flea treatments
  • An online store that has several physical stores in Western Australia only

Points of praise:

  • Reviewers appreciated the wide variety of products on offer. As one happy customer puts it, ‘City Farmers have a great range of products for all your pet needs’.
  • Many people reported receiving plenty of discounts and vouchers from the store, which helped bring down the price - including free washes for pets.
  • As well as providing an easy-to-use online store City Farmers have easily accessible physical stores that offer plenty of parking.
  • City Farmers had friendly staff members that provided helpful advice and recommendations.
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