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City Farmers
4.4 from 52 reviews

Reviews

(41)
(3)
(1)
(1)
(6)
  • Product Quality
    4.9 (38)
  • Return Claim MadeYes (1) · No (37)
  • Customer Service
    4.9 (38)


Grace

GracePerth, WA

  • Verified customer

Nice experience

published

City Farmers has wide selection of pet products,varoius pets carriers n housing staff are pretty friendly n helpful.Sometimes they do come out with good discounts just join the membership.you sure to find something for your pets

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanington
See all answers

Review collected in partnership with City Farmers


Missy

MissyPerth, WA

  • Verified customer

My dog loves this store and, ok - so do I.

published

My dog suffers from anxiety except when it comes to this store. I regularly use the Cannington store for the dogwash and purchasing dogfood. The store is always clean and well-stockked. Staff are knowledgeable and friendly without the hard sell. Ample parking.

Return Claim MadeNo
Store LocationCannington

Review collected in partnership with City Farmers

Caroline

CarolineMid West, WA

  • Verified customer

Great friendly store with excellent service

published

Always greeted with a smile and my pets always get attention too. They love going to visit even if its bathtime. Highly recommend using this store to anyone needing advice

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGeraldton homemaker store
See all answers
1 comment
City Farmers
DiannaCity Farmers

Thank you for highly recommending our City Farmers store. This feedback is amazing thank you.

The City Farmers Team

Review collected in partnership with City Farmers

Sandles

SandlesGreat Southern, WA

  • 2 reviews
  • Verified customer

So happy with product For anxiety

published

furbabe hates noises due past cyclones. Suggested Paw blended treat was perfect. One a day and life is peaceful. Another visit over dry skin and again a leave in conditioner was suggested and once again they were spot on. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAlbany WA
See all answers
1 comment
City Farmers
DiannaCity Farmers

Thank you for this wonderful feedback.

The City Farmers Team

Review collected in partnership with City Farmers


Germano Moscarda

Germano MoscardaPerth, WA

  • 7 reviews

short changed

published

last year I bought a bale of pea hay, they told me they weigh about 25 kg,
yesterday I bought another of the same, I was a bit put back when the guy carried it out on his shoulder, anyhow all good he carried it to my car and I went home.
still a bit nagged I weighed it and it was 15.95kg, supposed to be 25kg aprox
was nearly 10 kg short, I phoned to complain and the manager apologized and said I could bring it back for refund , I couldn't be bothered, so if you're going to
buy one ask what you are paying for

Return Claim MadeNo
Store Locationosbourne park
1 comment
City Farmers
DiannaCity Farmers

MJS

MJSPerth, WA

  • 2 reviews
  • Verified customer

Everything you need, and more, is at City Farmers. Why go elsewhere?

published

On entering the store, you are greeted with happy faces everywhere. The entire store "reeks and squeaks"of freshness. When selecting purchases, help is there, without being 'pushy'. We have always shopped at City Farmers because it is a pleasurable experience. Other Pet Food shops could learn '"selling etiquette" from the team at City Farmers. This is the reason we return to City Farmers for our animal needs.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga, Western Australia
See all answers
1 comment
City Farmers
Petbarn C.City Farmers

Thank you MJS this is wonderful feedback!

Review collected in partnership with City Farmers


  • Verified customer

The go to place for pet advice

published

I have only had my pup for 6 weeks and visited your store about 4 times. Very happy with the staff and their advice.All staff are friendly and very willing to asked if you need help.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJoondalup
See all answers
1 comment
City Farmers
Petbarn C.City Farmers

Thank you Kerry, it is great to hear you and your little pup are getting the support you need.

Review collected in partnership with City Farmers


Nomes

NomesPerth, WA

  • 2 reviews
  • Verified customer

Lovely staff, friendly and pleasant.

published

The staff have always been very friendly and welcoming. If there is a query the staff are happy to discuss and confirm with other staff with needed. The store is well planned, not cluttered or smelly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Malaga
See all answers
2 comments
City Farmers
DiannaCity Farmers

Thank you for your amazing feedback.

The City Farmers Team

Nomes
Nomes

You're welcome Dianna.

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Gai

GaiPerth, WA

  • 2 reviews
  • Verified customer

Excellent service

published

The staff are always ready to assist and very friendly. There is a large variety of items for our pets which is good as it is a one stop shop.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga, Western Australia
See all answers
1 comment
City Farmers
DiannaCity Farmers

Review collected in partnership with City Farmers

Aly B.

Aly B.Perth, WA

  • Verified customer

Brilliant service. Friendly staff. I would highly recommend!

published

Staff members are knowledgeable and try to save you money by looking up special offers or discounts on products. They take a genuine interest in your pet to see if they can offer you the most suitable product rather than the most expensive product. Easy parking too. The staff members will happily carry large items to your car with a smile on their face. Nothing is a problem :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRockingham Dixon Road
See all answers
1 comment
City Farmers
DiannaCity Farmers

Review collected in partnership with City Farmers


Karin

KarinPerth, WA

  • Verified customer

Perfect for my pets needs

published

Friendly and knowledgeable staff. My dog loves to come with me. Prices are excellent and so are the dog treats. Shopping here for many years and have always been satisfied with my purchases

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWhitfords
See all answers
1 comment
City Farmers
DiannaCity Farmers

Thank you for this amazing feedback, we love to read that your dog loves to visit our City Farmers store and you always feel satisfied with every visit.

The City Farmers Team

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review


Jean

JeanPerth, WA

  • Verified customer

Great service and helpful staff

published

Greeted at door with can I assist you good start!Needed help choosing products eg whatvtype of chook food also dog food and help given to carry heavy bags to counter and car

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity farmers bedford wa
See all answers
1 comment
City Farmers
DiannaCity Farmers

Review collected in partnership with City Farmers


Jon P.

Jon P.Perth, WA

  • Verified customer

Top class service and advice

published

Staff member I encountered was happy, positive and gave me perfect direction and advice on the little information I gave her. She listened, cared and made my shopping experience one to remember and I will definitely be back

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMidland
See all answers

Review collected in partnership with City Farmers


Alex Murray

Alex MurrayPerth, WA

  • Verified customer

great staff at Rockingham

published

Present and past staff at Rockingham have always been very helpful and great to deal with
they greet you a happy g'day and are willing to help all of them offer to assist with my purchase and offer to take it to my car

Customer Service
Product Quality
Return Claim MadeNo
Store Locationalways Rockingham
See all answers

Review collected in partnership with City Farmers

Jan

JanPerth, WA

  • Verified customer

Great Customer Service

published

I have not entered the Belmont Avenue store without being greeted and looked after with staff checking to see if I had found what I was looking for and engaging in friendly comments with a smile. They always make you feel welcome when you go through their front door. Congratulations Team Belmont Avenue.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBelmont Avenue
See all answers

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Laura D

Laura DPerth, WA

  • Verified customer

Friendly staff and always hassle free shopping

published

Staff are always helpful, store is super spacious and easy to locate what I need. Always a pleasant place to shop. My dog always gets spoilt by staff when we visit

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWilleton
See all answers

Review collected in partnership with City Farmers


Subiaco1

Subiaco1Perth, WA

  • 3 reviews
  • Verified customer

Reliable, friendly, trustworthy service.

published

While the product by Kong was not available, the staff member suggested an alternative and spoke of her experience with the stocked brand. They always make an effort to find an acceptable solution.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKelmscott
See all answers

Review collected in partnership with City Farmers


thelma

thelmabunbury

  • 3 reviews
  • Verified customer

old fashion service.

published

staff were very friendly and knowledgeable and showed a genuine interest in us as customers and our puppy.
The store also had a good range of quality products to choose from.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Bunbury Western Australia
See all answers

Review collected in partnership with City Farmers


  • Verified customer

Best customer service

published

I return to the Willetton store despite moving to another area of Perth as I truly receive exceptional customer service here and staff are extremely knowledgeable. The products I want are always available.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWilletton
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers


Angela

AngelaPerth, WA

  • Verified customer

Great store helpful and friendly staff

published

Staff were friendly and discussed what I needed then helped me to select the product I needed but didn’t pressure to buy. Very knowledgeable and good range of products were stocked in the store.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Belmont
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Hi Angela, This is the amazing customer service we aim to give. I am glad you were happy with your visit.

The City Farmers Team.

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
DiannaCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team


Get an answer from our members and City Farmers representatives

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