City Farmers

City Farmers

 Verified
4.8

233 reviews · Statistics

PositivevsNegative
95% · 22110 · 4%
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Return Claim MadeYes (4) · No (205)
Product Quality
4.9 (196)
Customer Service
4.9 (202)
100+ range of products
Many discounts and vouchers
Friendly staff members
Physical stores in WA only
See the Best Pet Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

233 reviews
Nadia
Nadia WAPerth, WA7 posts
 

Happy birthday

Happy birthday Amber what an amazing young lady who always greets me with a big smile her customer service is excellent just to say Thankyou and happy birthday the Spearwood staff are the best making sure my fur babies have the best Show details
Liz ODonnell
Liz ODonnellWAPerth, WA2 posts
  Verified

Halti, hopefully it will work for us

Staff were extremely helpful in helping us find the product that we needed and advising us that if the product didn’t work for us we could return it
Samantha Alvarez
Samantha Alvarez
  Fair Incentive Verified

Great store and good location

The team members have good knowledge, and always try help with products when I’m unsure what is best for my fur babies. Show details
Product Quality
Customer Service
Hsu Yi Tan
Hsu Yi TanWAPerth, WA
  Verified

The perfect one stop shop

It’s a very welcoming environment with polite staffs and best products to get makes shopping for your pets needs so easy. Show details
Ann
AnnWAWheatbelt, WA
  Verified

Very Friendly

Kelmscott City Farmers are always helpful, was there wednesday and the staff member assisted me to make a choice of puppy pellets from start to finish, she did not put my purchase thru the till someone else did Show details
Product Quality
Customer Service
Chelsea and Matt Utting
Chelsea and Matt UttingWAPerth, WA2 posts
  Verified

Very helpful staff

Staff were very helpful and helped with any extra information I needed before making my purchase. Friendly Customer Service throughout my visit Show details
Jan J
Jan JWAPerth, WA
  Verified

Great Customer Service

I took my dog for a bath. Team were welcoming, friendly, and helpful. Whilst waiting, I discussed my new puppy who is arriving mid May, and the store team were helpful with advice, gave me samples and a puppy booklet. Discussed their vet services too. A welcoming experience, I will return to the Joondalup store. Show details
Product Quality
Customer Service
Lee59
Lee59WAPeel, WA2 posts
  Verified

Great products and even better service

I wanted a sweat shirt for my puppy. I asked and was shown the range. I found what I wanted and it was a fun purchase Show details
Product Quality
Customer Service
Peta
PetaWAPeel, WA
  Verified

Found what I wanted

Great access and I was able to take puppy inside. Friendly customer service and was able to find what I needed. Show details
Product Quality
LeahSB
LeahSB
 

Amazing Service

I am a customer at City Farmers Spearwood.

There are so friendly and helpful every time I go in, especially the lady with long blonde hair. I refuse to shop at any other pet shop now as the customer service is outstanding there.

Gingers
GingersWAPerth, WA2 posts
  Verified

Great range of products

Plenty of parking & well laid out store. Better range than you'll find in supermarkets. Friendly staff & you can take your dog in store! Show details
Stacey
Stacey
  Verified

Great customer service, range and prices

Great location with easy parking, comfortable surrounding could browse for hours, great range of products for all our pets with friendly, helpful staff. Show details
Zene
Zene
  Verified

Friendly and professional dog lovers

It’s a pleasure to walk into a store welcomed by a smile and hear zero negativity.
Great value, well stocked, clearly labelled prices and clean stores.
Such friendly chilled shopping
Thank you my dogs and I love coming Show details
Triza
TrizaWAGreat Southern, WA
  Verified

Good service and great value

Large range of products to satisfy the needs of pets, they stock the particular products I buy for my pets do I was pleased with my experience Show details
Michelle J.
Michelle J.WAPerth, WA
  Verified

Great customer knowledge and willing to help

Staff member took time to help me with the issues I have with my new rescue dog that others have not been as willing to do Show details

Questions & Answers

Gerda V.
Gerda V.

Do you have ora vet dental hygiene chews for dogs over 23 kg for sale?

Lily E.
Lily E.

What do you do with baby hermit crabs

City Farmers
City Farmers   DM   

Details

Features:

  • A store that supplies products catering to dogs, cats, birds, fish, reptiles and other small animals
  • It’s important to note that this store doesn’t sell live animals, however, City Farmers works together with organisations such as RSPCA, Dog’s Refugee Home, and Dog’s West, that can help connect you with a new best friend.
  • City Farmers offers an extensive range of 100+ brands, organised in alphabetical order on the website.
  • There are a limited number of services that can be booked online, including dog washes flea treatments
  • An online store that has several physical stores in Western Australia only

Points of praise:

  • Reviewers appreciated the wide variety of products on offer. As one happy customer puts it, ‘City Farmers have a great range of products for all your pet needs’.
  • Many people reported receiving plenty of discounts and vouchers from the store, which helped bring down the price - including free washes for pets.
  • As well as providing an easy-to-use online store City Farmers have easily accessible physical stores that offer plenty of parking.
  • City Farmers had friendly staff members that provided helpful advice and recommendations.
Visit official website

Extra Information

The Vet Shed
Barney Bed
The Brooklyn
Pupnaps
Aquatic Supplies Australia

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