City Farmers
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My Special Regular Shopping Spree Location – City Farmers has Great nutritious foods, (even Vegan), treats, bowls & bedding, accessories and fashions for my babies, plus i get to check their weight regularly on the scales provided & there is always a treat provided for my Best Friends on visiting. Show details · 1
OMG! You look so cute, why did I wait so long – Our fifteen year old cat has already started to feel the seasons have changed. Every year without hesitation I put the heating on but with the COVID-19 I’m cutting costs so thought maybe a jumper/cardigan although I was slightly hesitant as all these years I’ve never bought her any form of clothing. I wasn’t sure of the difference between cat and… Read more · 1
dog clothing which I now do. The staff assured me if I needed to change sizes it wasn’t an issue as long as I kept the packaging, hanger/tags etc. There was a huge range and all so cute. I bought Molly several jumper/cardigans and even ended up getting our dachshund several. Which to my surprise they both loved them. I did have to take back two of them and exchanged for different sizes and as the ladies had said brought back the packaging/tags and I did just that. It was easier than if I was doing a return/exchange in one of the large retail/supermarket stores. Thank you.
Purrfick shopping – Got my new cat great service quick and friendly l put my forms in to get the cat. Within hours they rang and said l could come back pick up my new cat. The staff gave clear advise on changing the cat into my name. Show details · 1
Great for my boys skin – Good quality food not cheap but cheaper than vet bills because of the high quality they do not eat so much and you get small poos also the have a high quality wet meal in the evening. Show details · 1
Positive reviews
Very helpful staff – Staff were very helpful and helped with any extra information I needed before making my purchase. Friendly Customer Service throughout my visit Show details
Great Customer Service – I took my dog for a bath. Team were welcoming, friendly, and helpful. Whilst waiting, I discussed my new puppy who is arriving mid May, and the store team were helpful with advice, gave me samples and a puppy booklet. Discussed their vet services too. A welcoming experience, I will return to the Joondalup store. Show details
Amazing Service – I am a customer at City Farmers Spearwood. There are so friendly and helpful every time I go in, especially the lady with long blonde hair. I refuse to shop at any other pet shop now as the customer service is outstanding there.
Negative reviews
Straight forward or easy would not be words I would use for dealing with Petbarn despite having been there many times – What is the point of having a Contact Us form that doesn't work? Message says cannot be delivered so why have it there? Show details
Corporate communism – Corporate Covid policy more inline with a communist nation. Cash is legal tender and cannot be refused. Commonwealth law overrides the States under the Constitution. Argumentative brainwashed "customer service" staff. Never going back. Didn't complete purchase and left the store. Show details
Disappointed – Dog Nessie went in to have a westie groom on Thursday the 18th june Request to keep skirt on and tidy face Nessie was brushed before taken in at 12.30 pm Husband rang at after 3 pm to say there were tangles Question Why so long after she was taken in they say she had tangles ? When my husband bought her her home she had been shaved all over Why… Read more
?. How long will it take to get her skirt back and for her to even look like a Westie And they charged $95 Not impressed at all No longer a customer of yours or your other companies
Hi June, We are very sorry to hear about your… Read more (+4 replies)
Recent reviews
Happy birthday – Happy birthday Amber what an amazing young lady who always greets me with a big smile her customer service is excellent just to say Thankyou and happy birthday the Spearwood staff are the best making sure my fur babies have the best
Halti, hopefully it will work for us – Staff were extremely helpful in helping us find the product that we needed and advising us that if the product didn’t work for us we could return it
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Very Friendly – Kelmscott City Farmers are always helpful, was there wednesday and the staff member assisted me to make a choice of puppy pellets from start to finish, she did not put my purchase thru the till someone else did Show details
Great range of products – Plenty of parking & well laid out store. Better range than you'll find in supermarkets. Friendly staff & you can take your dog in store! Show details
Great customer service, range and prices – Great location with easy parking, comfortable surrounding could browse for hours, great range of products for all our pets with friendly, helpful staff. Show details
Friendly and professional dog lovers – It’s a pleasure to walk into a store welcomed by a smile and hear zero negativity. Great value, well stocked, clearly labelled prices and clean stores. Such friendly chilled shopping Thank you my dogs and I love coming Show details
Good service and great value – Large range of products to satisfy the needs of pets, they stock the particular products I buy for my pets do I was pleased with my experience Show details
Great customer knowledge and willing to help – Staff member took time to help me with the issues I have with my new rescue dog that others have not been as willing to do Show details
Excellent customer service – Today I went to CF Nedlands & was helped by the very knowledgeable, extremely friendly 'Tanah'. Thank you so much for all your suggestions. My very fussy dog loved everything! Show details
Hills science diet for Dogs perfect weight – My two dogs had to go on a diet and their vet suggested Hills science diet. They have both lost weight without any problems and LOVE the biscuits! Show details
Great Groomers – We love the grooming salon. The girls are lovely and very accommodating. They do a fantastic job. My dog always looks a million dollars after. Show details
Find out how City Farmers compares to other Pet Shops
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It’s all our cats can eat – Purina sensitive for cats is the only food our two Siamese can eat without exacerbating their pancreatitis. I’ve tried everything else on the market. Show details
Just what I wanted and my dog loves it – The perfect bed for my dog who instantly fell in love with it .The staff member was extremely helpful and friendly, will be coming back. Show details
City Farmers are great – Always have great, knowledgeable assistants at this store and appreciate the input given when asked for info, always willing to carry the larger dog bags out to my car. Show details
Best place to shop for my dogs – I love shopping at city farmers as the staff are so friendly and helpful and have a genuine interest in my dogs, they have even followed them on Instagram. I also appreciate that you price match as it’s an incredible saving on the products I buy and also the spend and save which I don’t think any other pet shop offers Show details
staff at the Bunbury store are so helpful – The Bunbury staff give good, honest advice and a range of options at various budgets so I can choose which is best for me. Show details
Happy store to visit – It is a pleasure to shop at Balcatta store. The staff are always friendly helpful and happy. All obviously animal lovers. The range is remarkable. I like to buy Australian owned or Australian made and you are spoilt for choice there. Been going there for almost 10 years now and if you have a rewards card you get $10 off every now and then. Bonus!! Keep up the good work, whatever you are doing, it is working….. Show details
great service always – I've been going to Cockburn store for years. The staff are always friendly and helpful. I particularly like that if the staff member feels another staff member is more knowledgeable they have no hesitation in referring you over or at least get their input. Lovely store :) Show details
beyond great service – I've been going to the Baldivis shop for many years The staff are happy well knowledge in their stock and if their is something they don't know they are more than willing to find the answer .I've always been asked how I am as well as my fur baby .Something that a lot of shops lack .Thanks you to the staff keep smiling guys Show details
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Hi Anthony, Thank you for your feedback and… Read more