??!
1 photo
City Farmers
4.7 from 131 reviews

Reviews

4.7

131 reviews
5
(116)
4
(6)
3
(1)
2
(1)
1
(7)
  • Product Quality
    5.0 (109)
  • Return Claim MadeYes (3) · No (111)
  • Customer Service
    4.9 (112)
Previous
Next

Reviewer Photos & Videos

  • More
Andrew

AndrewPerth, WA

  • 2 reviews
  • Verified customer

Great savings

published

I always enjoy shopping at City Farmers as they give me a discount every month when I buy my pets food. They also have other discounts throughout the whole store. Thank you,

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarrisdale
See all answers

Review collected in partnership with City Farmers

David

DavidPerth, WA

  • Verified customer

I need to change my dog food what do you recommend?

published

Decided to change dog food in an attempt to remedy persistent ear infections. Explained my problem to the assistant and offered an alternative. On checking online afterwards the review supported the advice given

Customer Service
Product Quality
Return Claim MadeNo
Store LocationInnaloo WA
See all answers

Review collected in partnership with City Farmers

Heidi from Perth

Heidi from PerthPerth, WA

  • 5 reviews
  • Verified customer

Always helpful

published

City farmers staff are always helpful and friendly. They acknowledge my dog and give her treats.
The store is always well stock with plenty of variety. I also use the bath, it is so warm and smells great.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCurrambine
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

Compare all
Lucy

LucyPerth, WA

  • Verified customer

My Favourite Place To Shop

published

Always my go-to place for my dogs and birds. They have everything I need and more!
Being able to bring my beloved furbabies along with me is such a joy and makes them and me happy every time :)
Thanks City Farmers Team!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga, Western Australia
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Joanne B

Joanne BPerth, WA

  • Verified customer

Fantastic pet shop

published

Fantastic pet shop. Wonderful quality products wonderful prices and friendly staff. The staff are knowledgeable and always such a huge range. Come in and have a look for yourself. You’ll leave with more than what you came looking for.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanningvale Perth, Western Australia
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Julia

JuliaPerth, WA

  • Verified customer

Happy with the service and price - always looking for specials. :)

published

City Farmers and Pet Barn are affiliated, but they don't always advertise the same prices. I was happy to find that City Farmers agreed to match Pet Barn's reduced price.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCannington, WA
See all answers

Review collected in partnership with City Farmers

  • Verified customer

Great place to shop

published

I shop at the Malaga WA store every week. The team are down to earth and the store has a great friendly vibe. They have a good range of pet products at a reasonable price. The staff are always happy to help and they have a good knowledge of pet products. Highly recommend City Farmers.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

  • Verified customer

excellent

published

overall my pets grooming was done great n he was over the moon. To see him happy we too were very happy. After all that is what we want at the end of the day

Customer Service
Product Quality
Return Claim MadeNo
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Judith Hill

Judith HillPerth, WA

  • 4 reviews
  • Verified customer

staff assistance with comfort coat.

published

The staff were wonderful by giving their service of fitting a comfort calming coat to our puppy and discussing the 30 day return policy if it was not doing what it was meant to do.
Staff worked well together and with us feeling well looked after along with puppy made welcome in the store.

Customer Service
Return Claim MadeNo
Store LocationHigh Rd, Willetton WA
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

Compare all
Jamie

JamiePerth, WA

  • Verified customer

Great Staff

published

Great, friendly, knowledgeable staff. Good store layout makes it easy to find what you need. Good prices.
Fantastic that you can take your dog in with you. Thanks city Farmers - I'll be Back!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationO'Connor
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Pink

PinkMid West, WA

  • Verified customer

excellent service

published

Always shop City Farmers would not shop anywhere else. The only place we can buy my fur babies their Royal Canine Dry Food. Our Fur Babies are Rhodesian Ridgebacks & they LOVE their food.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGeraldton WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Aida

Aida

  • 2 reviews
  • Verified customer

excellent store, knowledgeable staff and always great service

published

I have been visiting this store for the past few years and the staff are always welcoming and friendly. They are always around to give advice and updates on the latest products. I thoroughly enjoy shopping her as the store is well labelled, easy access of the main road and the value for money is great. The loyalty program is fantastic and you can always save some money.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBedford, WA
See all answers
1 comment
City Farmers
Benjamin D.City Farmers

Review collected in partnership with City Farmers

Sue

SuePerth, WA

  • Verified customer

Excellence in service and products

published

I am mobility challenged. They always greet me with a friendly smile, offer to carry things for me and help me to the car. I wish this kind of service was everywhere. I will continue to shop there, for these reasons.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park, WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Hi Sue,
Thank you so much for taking the time to leave with a review.

The City Farmers Team

Review collected in partnership with City Farmers

  • Verified customer

Great staff

published

Great service from knowledgable friendly staff, I received good advice on a new brand of dog food that is full of nutrition. The staff always have a treat and pat for my dog.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBooragoon, WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Disappointed

published

Dog Nessie went in to have a westie groom on Thursday the 18th june
Request to keep skirt on and tidy face Nessie was brushed before taken in at 12.30 pm Husband rang at after 3 pm to say there were tangles
Question Why so long after she was taken in they say she had tangles ?
When my husband bought her her home she had been shaved all over Why ?.
How long will it take to get her skirt back and for her to even look like a Westie
And they charged $95
Not impressed at all No longer a customer of yours or your other companies

Customer Service
Return Claim MadeNo
Store LocationJoondalup WA 6031
5 comments
City Farmers
PetbarnCity Farmers
June Sibthorpe
June Sibthorpe

My email address is junegask@hotmail.com

City Farmers
PetbarnCity Farmers

Thanks June, will pass this on to our Customer Service team now.

Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

Compare all
Jay

JayPerth, WA

  • 2 reviews
  • Verified customer

Always a positive experience

published

Staff are always friendly and attentive, and the store policy of price matching means they are always competitive for pricing. Have been a long term customer there for about 9 years and no intent to change.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBelmont WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Sue

SuePerth, WA

  • 4 reviews
  • Verified customer

Good Value

published

I have shopped at City Farmers for years
They always have a great range of products that aren’t too pricy
Staff are always friendly & helpful
I would recommend them to my Family & Friends

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRockingham WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you so this wonderful feedback.

Kind regards
The City Farmers Team

Review collected in partnership with City Farmers

Carolyn

CarolynPerth, WA

  • Verified customer

City Farmers - one stop shop for all your fur babies needs

published

Nice, friendly staff. Very helpful with answering your queries and they provide suggestions and advice. Lots of variety from food, toys, beddings, accessories etc. Veterinarian and dog grooming all in one place.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCannington WA
See all answers

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

  • Verified customer

EXCELLENT

published

The review was concise and to the point.
Focus on staff is encouraging which should apply to every business.
Customer satisfaction focus is also very encouraging and that is why I shop there.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSPEARWOOD WA
See all answers

Review collected in partnership with City Farmers

  • Verified customer

All the products that I need, and the staff are amazing.

published

Staff, staff, staff! Easily the best shopping experience I have in any shop. The staff are ALWAYS, friendly, helpful, happy to find information if they don’t already have it, and the genuine interest in my pets to help guide advice is really appreciated.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationO’Connor, WA
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Page 1 of 7

Questions & Answers

Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

Other Pet Shops

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.