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Classic Holidays

Classic Holidays

 Verifiedclassicholidays.com.au
Classic Holidays
4.2

1,164 reviews

Positive vs Negative
74%6%20%
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Trip Completed ?Yes · No
Transparency ?
4.1
Customer Service
4.3

 AI reviews summary 

Pros
Resort locations: Properties are situated in prime spots with easy access to beaches, local shops, and dining precincts.
Staff performance: On-site teams and reception staff are consistently described as friendly, efficient, and helpful with guest requests.
Apartment amenities: Units are well-equipped with full kitchens, laundry facilities, and functional appliances that suit long-term stays.
On-site activities: A diverse range of facilities including pools, tennis courts, mini-golf, and organised social events keep guests of all ages entertained.
Verdict

The resorts are highly regarded for their central locations, comprehensive facilities, and the professionalism of the staff. While individual guests noted specific maintenance needs or administrative hurdles, no single complaint met the threshold for a recurring issue across the dataset.

1,164 reviews
5  Carolyn marriner  · I stayed a week at the beachouse and 2 nights at beachcomber. This holiday exceeded my expectations and was well enjoyed.
5  Joanna  · The Beachcomber in Coolangatta was a fabulous place to stay. Friendly staff, apartment was very clean and well set up. Very well situated in town- great spot!
5  Philipp Holderried  · Beach House in Coolangatta is always our favourite Resort for Holiday.
5  Jac A  · The beach house provides comfortable and clean apartments with good facilities including kitchen appliances.
5  Lance R  · An extremely enjoyable holiday in a well located and maintained resort
4  Janette Pat  · Excellent service, apartment lovely, lounge furniture very tired & uncomfortable& needs updating
Dianne Lysaght
Dianne Lysaght 3 posts
 

I used to stay at The Beachcomber regularly many years ago and have just recently been staying there with family. I loved every day I was there, the reception staff are fantastic and efficient, and very friendly. Our room was sufficient to our requirements and I enjoyed the new appliances in our room. I will be back next year, thankyou The Beachcomber Team. Show reply

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Vivienne OHanlon
Vivienne OHanlon
 

We stayed at Beachcomber Resort at Coolangatta and had a wonderful time with our 2 daughters to celebrate Phil’s birthday. The only complaint I have is that the master bathroom has a spa bath which is difficult to get into when you are aging and short. It would have been a lot better with a small step to get in. Show reply

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Patrick
Patrick NSW 7 posts
 

The Beachhouse is amazing, we have been going here 2 weeks every year for 5 years now and hopefully we will return again next year ! My kids love the activities pool, spa, sauna, tennis, table tennis and putt putt golf at this resort and coolangatta beach just across the road and kirra beach 5 minutes walk away what more could you ask for ! Kind regards :- Patrick Garnham Show 3 replies

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Reviews with attachments

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Stephen M.
Stephen M.
 

This was our 5th year staying here and we will be back again next year. The staff are fantastic! Tim especially who has helped us and been there every year. The rooms are great and the view is fantastic. The Hotel went out of its way to help with anything we needed. Thank you Classic once again for another fantastic holiday. Show reply

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Liz
Liz
 

We had a wonderful week at The Beach House. The apartment was fantastic with amazing views. It has everything you could possibly need. The reception staff were friendly and helpful. It's a great place in the best location - we could walk to many places. Thank you. Show reply

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Khan
Khan NSW 3 posts
 

This experience of week @Boambee Bay Resort with our three daughters under 14yrs is the reason we are addicted to come back again. Show details ·  3

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Peter Coleman
Peter Coleman NSW 2 posts
 

We spent five weeks at Boambee Bay Resort. We travel north at this time of the year for warm water and warm weather. We love the resort. The apartments are great, the grounds well looked after and it offers many facillities. It is close to everything we love in the area and an easy drive to surfing beaches for me. Show details ·  1

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Toni A
Toni A VIC 4 posts
 

Resort was peaceful and well maintained. The pool was out favourite thing. Show details ·  1

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Marc
Marc
 

We are in our late 70s and have been owners at the Beach House in Coolangatta for 35 years. It is a superb venue for the type of holiday we require - relaxing, comfortable, easily accessible to beach, walks, shops, restaurants, golf courses and a variety of activities that we enjoy. The resort itself is very well maintained and managed by a… Read more ·  1

friendly and reliable team. The apartments are roomy and comfortable, well furnished & supplied and have spectacular panoramic views. We have never had a desire to try any other Classic resort. We love what we have.

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Nan
Nan NSW
 

The Beach House Seaside Resort is such an all rounder, great location, great apartments, great activities, great customer service. The resort has a themed trivia welcome afternoon to also provide information on things to do which are always good to know!! The apartments are equipped with everything you would need. Show details ·  1

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Mary
Mary
 

Staff are very friendly. The unit we stayed in for a week was maintained well. The utensils and cooking pots are complete. The dishwasher, washing machine and dryer are efficient. Show details

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Benita
Benita NSW
   Verified

We always stay here, as never disappoints. The best views of Coolangatta, with fantastic facilities and great location. Show details ·  1

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Mel
Mel NSW 8 posts
 

Most amazing staff always there to assist with a smile. Room lovely & clean! (A few extra containers would be great) The welcome party was so much fun including the sensational expresso Martinis from the bar. The putt putt golf is a fantastic addition ❤️ We love coming in June/July to watch the whales From the balcony Show details ·  1

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Ian McLachlan
Ian McLachlan Tasmania 3 posts
 

Have been using my Time Share at Beach House. As always booking, checking in, our stay and checking out all went very smoothly. Always love our time there, staff always friendly, professional. Show details ·  1

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Lois
Lois VIC 2 posts
 

Everything was perfect. Thoroughly enjoyed our stay. Lovely room. Staff very friendly and professional. Show details ·  1

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Mary Everingham
Mary Everingham QLD 8 posts
 

It's always a great week at Beach House Coolangatta! You really can't get a better location! Been enjoying it for years now! Show details ·  1

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Doris Peacock
Doris Peacock QLD
 

Despite the wet week there were plenty of activities to get involved in, from breakfasts on 2 mornings , Devonshire morning tea., painting a canvas, design of own choice, members get together fun afternoon-pyjama dress. Opportunity to buy drinks or coffees at bar and meet people,, use bbq on level 1. Cinema was in next block as well as Coles… Read more ·  1

supermarket . Pool and spa to use, or across the road to the beach. Plenty of eating places- no need to cook, what more could you ask for.? Other places of interest to see around the local area. As busy or relaxing as you want.

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nona McLeod
nona McLeod 2 posts
 

Very nice resort. Rooms rated 3-5-4.5 depending where u are- we were in room 305 lovely view- relaxing -if u have more then 4 staying you may want a 03 or 06 01or 08 room for space - good amenities- bathrooms have lift off showers one had shower over bath - lovely cafe very limited in food but nice to sit n watch world go by - we played table… Read more ·  1

tennis there is a good games room - soa-sauna-pool we could access stan for rugby -lots restuarants n cafes handy georges pizzas ate the best

Latest follow-ups

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Kim
Kim QLD 7 posts
 

Loved our stay. The grounds are well looked after the units very clean and comfortable with lots of untensils. There is a on site restaurant, hairdresser also a bar. We enjoyed the meet and greet plus the triva and bingo was fun. We would return again. Show details ·  1

 Follow-up  · We loved the restaurant with very resonable prices. The hairdresser I did not use but other guest were happy after with thier service. We thought it was strange people were in the pool on a cool day until we found it was heated.

Gail W.
Gail W. QLD
 

Had a wonderful week at Beach House, every thing was perfect. Show details ·  1

 Follow-up  · I go to Beach House every year and enjoy looking at the beach. As I'm 84 I don't do any activities, just enjoy the company of friends who come with me.

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Paul.
Paul. VIC
 

Paid many thousands of $ for an eight week stay, made three requests for a high floor, 17 floors with 8 apartments yet they booked us into 5th floor ! The assistant manager would not consider any alteration to her plan, we were fobbed off. Room had ripped carpet too. Not happy Jan! Show details

 Follow-up  · Eventually I heard from a representative about an enquiry, They quoted inaccurate info about my complaint which meant to me that they were not serious about looking after my complaint. How many rooms were used by long term customers at this time? What was the percentage of available rooms for long term stayers?I had three communications about my stay not one. The carpet and a broken chair were rectified fairly promptly.

Classic Holidays
Classic Holidays    

Hi Paul, thank you for your feedback. We're… Read more (+1 reply)

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Positive reviews

Pamela P
Pamela P Queensland
 

Stayed at Beach House resort Coolangatta. Very clean, very well appointed, lovely views, good free parking, nice choice of restaurants downstairs. Great BBQ area and pool and walking distance to everything Coolangatta has to offer. Show details ·  1

Joanne P.
Joanne P.
   Fair Incentive

I treated mt friends to share room 1407for a week. the room was amazing, and the reception staff were so wonderful on every occasion. The bus driver of the courtesy bus was so helpful and courtes Show reply

Steve
Steve SA 2 posts
 

Only three problems, 1, weather 2, too far out of Coffs, we hadn't realised it was so far away, 3, not a lot of Ubers or other Taxis out there. Otherwise it was a really good resort. Show reply

Negative reviews

Brian
Brian NSW 9 posts
 

We cancelled our membership 7 years ago and they now want an annual payment again. It took quite some negotiation to leave after six years. It is now becoming aggrevating that they keep demanding annual renewal monies.

 Follow-up  · If they are correct we miscounted when our 6 year membership would end.

Classic Holidays
Classic Holidays    

Hi Brian, thank you for bringing this to our… Read more

Ozijules
Ozijules 6 posts
 

We always enjoy staying at Beachcomber and we had a few highlights - Monday’s Welcome party, the great trip to Tropical Fruit World and other interesting sights, Pancakes were delicious on Wednesdays - Sharyn is a super special lady puts a lot of effort and fun into all she does. Show details

Classic Holidays
Classic Holidays    

Hi Ozijules, it’s lovely to hear you continue to… Read more

nadinegillesdidi72
nadinegillesdidi72
 

Trying to get rid of the timeshare because my father died and my 81year old mother is sick from cancer and can't travel anymore now classic holidays wants to see her bank account statements from the last three months which is illegal and all other… Read more

private documents to force her to keep paying the fees and maintenance ....don't buy these it's a money pitt!!!

 Follow-up  · My dad signed the contract and he recently passed away now they are forcing my sick old mother to pay the fees it's been going on for over four years recently someone rang her up threatening her to pay 2500$ because they apparently forgot to send updated fees and paperwork!!!!they asked her all this private stuff like to supply three months worth… Read more

Classic Holidays
Classic Holidays    

Hi Nadine, Thank you for your feedback. We're… Read more

Recent reviews

Robin Ferris
Robin Ferris
 

This was the first time I stayed at this Timeshare[Beach comber] and I hoped it would prove to be a really good experience. It was that, for several sound reasons, outlined below] once I was adamant for a changed unit from the given 6th floor corner which I immediately turned down..... to at least the 8th or above floor unit [due to view blocked… Read more ·  1

across the street with the Calypso. [which I knew about as I am very familiar with Coolangatta having stayed there most years over the past 22 ,and always at the BeachHouse [which I was unable to get a weeks booking at for this year2026 [hence the change to Beach comber]. In my view and that of my partner, Beachcomber was on average a better experience than some of the years stays I have experienced at BeachHouse.

I would have preferred a room higher than the 8th floor but this year the room was just fine. I am hoping that I will achieve a unit higher up than floor 8 for our 2027 june july august stay. Which in fact, i must put in a request for as soon as possible[ at Beach Comber]when I book my annual Wintering Over week or two in Queensland every year.

The 8B unit we finally scored was sunny warm and well equipped and had a view including the beach and north and south was was very adequate for our needs. the spa bath was a bonus for my partner, I liked the decking. Other good features were the use of an umbrella and deckchairs although paying for a beach towel we found a bit amusing. I would suggest that you charge a refundable bond of $2.50 or $3.00 so that it is returned at the close of a guests stay on return of the towel... I have many ideas and suggestions I would like to share with you like the above one. This stems for my wide experience and knowledge of Timeshares and the industry itself from being a foundation and continuous current members committee director of Edgewater Club Wanaka. Added to that is my 40+ years experience of forming my own holiday home company and designing building and developing and maintaining my own holiday homes on Banks Peninsula harbours near to Chch . Holiday homes south nz ltd..of which I continue to be the owner director and project manager . Other good features of Beachcomber compared to Beach house are its quieter location[ my 2025 fortnite at Beachhouse on floor 6 was spoilt every morning by very early morning rubbish trucks emptying contents into their metallic very loud bins and the traffic noise and busy corner ,[its got a lot worse in recent years!] Beachcomber on the 2ndstreet back was I found more conveniently located to all parts of Cooly and nzw border areas.everything was easy by foot or bike. Speaking of bikes... we used bikes three days. to explore Cooly and up the coastal walkway and nsw Tweed river hinterland. Compared to the Beach house choices, the comber bikes were only adequate and newer styled bikes would be wonderful . At Edgewater and Pines timeshares ,Wanaka we always have a good selection of well maintained free bikes to choose from to explore with. The roof top pool was nice if a little chilly and the area up there is awesome to relax, the 2nd[floor one] pool is fine too as was the pool table and tennis courts. Staff as at Beach house were just lovely ,helpful, smiley and efficient . i will mention Adam ,Gloria and Angie . and Sharyn ofcourse always a pile of fun [I met her last eyar on the bus trip where i took my guitar] . Bus trips .... I feel that both time share bus trips need to be seriously looked at .... The Bonus destination for both bus trips is the lighthouse and exploring Byron Bay itself and more time needs to be spent there. I would suggest you shelve visiting Fruit world,Murwillumbah & Tweed museum and last years stop at a honey place and most of all ,,the Farm visit whic is a complete waste fo tima altogether, . In their place ,spend more time at Byron Bay starting with the light house[and stay there little longer especially if there are whale sightings , Then explore the Byron bay town ,suggest places for coffee m tasty eateries and takeaways [issue each bus member a ticket from the timeshare that will grant them a small discount at these selected places!] Add to the bus trip on the way, [or the way back] the Brewery and a complimentary Tasting If the brewery are made aware that two buses per week are coming to Byron Bay every week ,they should be easily persuaded to promote a free tasting for your passengers. Make one trip an Adult over 18 only one .. If theres anywhere that a wine tasting[cheese] could be arranged ,that will also be of interest as would tea coffee and fresh scones and a icecream or Gelato bar....

i feel adding these new additions [in preference to the existing offerings] will be very attractive fro your guests to book the buses...... Personally i mentioned these ideas to Jacob .....To start the changes. I would not consider doing wither bus trip in future as they exist with the present itineraries. But would be in boots and all when theres more time to explore Byron itself and the Brewery tastings and a chnce to purchase their wares, and deals round town ice cream tea coffee light lunches,takeaways and the like. A final thought ,,get your passengers to gravitate to the the Byron Pub on the waterfront at least half an hour or longer before they have to board the bus [right across the road]. for a bit of comeradiere and a cold one or hot drink and toilet if needed. what a great way to end their Byron by bus trip experience . want more suggestions ? contact me on hhsnzcottages@gmail.com or phone text nz +64 212223706 Robin Ferris chch nz long serving comm member Edgewater Club Wanaka and director/ owner of holiday homes south nz ltd

ReviewHub
ReviewHub WA 18 posts
 

Silver Sands Timeshare Resort, managed by Classic Holidays recently sent a notification regarding attending the 2026 Annual General Meeting on Monday 18 May 2026. Management at Silver Sands advised to shareholders about 3 years ago that over 90 per cent of shareholders had signed their shares over to Silver Sands Timeshare Club Ltd (A.C.N. 009… Read more

112 403). This came with advice that if the remaining shareholders did not comply with the request from Silver Sands Management to sign their shareholding over as others have, legal action would be taken against them to obtain these remaining shares in the Silver Sands Timeshare Club Ltd (A.C.N. 009 112 403).

The paperwork provided and “partly completed” with the entity Silver Sands management wanted shares transferred into, was the standard paperwork for share transfers.

Along with the share transfer paperwork was a Transfer of Land paperwork, transferring ownership from Silver Sands Timeshare Club individual owners into the name of Silver Sands Timeshare Club Ltd (A.C.N. 009 112 403)

Many years ago Silver Sands Management gave the Club Timeshare owners no alternative but to hand the possession of their Share Certificate over to the Management of Silver Sands. If the Share Certificate was not handed over a significant penalty charge would be added to the owner’s annual levy.

Other timeshare clubs managed by Classic Holidays have not done this with Certificate of Titles or Ownership of Shares and any understanding as to How and Why Silver Sands Directors/Management can be notifying people who have signed their shares over to Silver Sands Timeshare Club Ltd (A.C.N. 009 112 403) regarding the Shareholders Annual General Meeting is a mystery.

The real reasons for Management of Silver Sands forcing the Silver Sands timeshare club members to hand over their shareholding and land ownership without any monetary compensation have never been advised to the Silver Sands timeshare club members.

Classic Holidays
Classic Holidays    

Hi ReviewHub, thank you for taking the time to… Read more

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