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Classic Holidays

Classic Holidays

 Verifiedclassicholidays.com.au
Classic Holidays
4.0

1,074 reviews

Positive vs Negative
73%6%21%
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Trip Completed ?Yes · No
Transparency ?
4.1
Customer Service
4.3
Ease of Booking
4.4
1,074 reviews
5 ABC  · The staff were friendly and efficient. The room was clean and when we needed some extra supplies this was acted on promptly.
4 Marius  · We always enjoy the Beachouse but it would be better if we were in the unit we request.
4 Luke M.  · Well maintained properties in world class locations. Access to holidays and good memories that would otherwise not have been booked or taken.
5 Col. A  · Great place to holiday with grandkids. Great layout and handy to so many attractions. We will be back.
5 Sally  · clean room with excellent facilities, great onsite facilities, close to the beach, shops, public transport
5 Karen  · Very easily accessible, resort well suited to longer term stays

Reviews with attachments

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Alan And Helen L.
Alan And Helen L.NSW
 

We've been coming to Boambee Bay Resort for family holidays for over 30 years. It is quite simply the best place to relax and unwind bar none. It ticks all the boxes for us in terms of location, comfortable accommodation, resort amenities and friendly staff. Cannot recommend this wonderful place highly enough. If you are considering resort style… Read more ·  1

accommodation in Coffs Harbour look no further. Interesting to note we come across many others who have returned multiple times.

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Donna
DonnaQLD7 posts
 

We have been members for over 10years and have been coming to the Beachhouse Coolangatta QLD yearly since then. It is our favourite because we only have to walk across the road to the beach and to the Surf Club or to the many shops, cafes and eating places. We have stayed in every different positioned unit over the years and each one has a view of… Read more ·  1

the beach,if not Coolangatta beach then Kirra. Not to mention Surfers Paradise in the distance and Snapper Rocks toward NSW. We love the walking paths along the beachfront, that take you all along the different beaches. The 2 bedroom units are always immaculately presented, roomy and all the staff are always pleasant and accommodating.

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Christine
ChristineQLD
  Verified

I have been staying at Classic Holidays resorts in various locations in Queensland and NSW numerous times over the past 15 years. Their staff are friendly and professional, the rooms clean and well furnished. A special mention to the Beachcomber Coolangatta staff and their excellent activities program. It's such a joy to return every year. Show details ·  1

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Giles
GilesQLD4 posts
  Verified

The Classic Holidays Beach House Resort is in a fantastic location, and we always enjoy staying there. The onsite amenities and activities really enhance the holiday experience, and the Beach House staff are consistently warm, welcoming, and professional. Our unit had a wonderful view, great patio areas, and was very clean and well maintained. We… Read more ·  1

also love the convenience of the restaurants located on the ground floor of the Beach House building. It’s perfect for those times when you don’t feel like going far for a meal, or when the weather isn’t ideal. The Coolangatta Surf Club, just across the road, is another excellent option for drinks and a great meal, with its spectacular beachfront outlook. I would definitely recommend Coolangatta as a place to stay, and there’s no better base for your holiday than the Beach House.

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Lynne  Sohier
Lynne SohierNSW2 posts
 

Another lively stay at Boambee Bay Resort. Our go to for late summer holiday. Glad restaurant is open again. Nice to eat out at the Resort Staff as always very accomodating Show details ·  1

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Rossco
Rossco3 posts
 

Location view amenities trivia admin staff very friendly and helpful Show reply

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Kerrie
KerrieNSW2 posts
 

Had a wonderful time. Rachelle(I think) was so very helpful and lovely. My mother is 95 and we were provided with easy access for parking by providing us a sign. Our view was fantastic, rooms and beds so comfy, pool was great. Show reply

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Ronald carson
Ronald carson2 posts
  Verified

First time in Australia resort is in a great location . Facilities are excellent . Rooms clean and tidy. Rooftop pool good. . Gym could be better. Great view to beach from10 B. No issues will recommend to friends and family. R carson Show details ·  3

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Kim P
Kim PVIC2 posts
 

It was, as always, a brilliant holiday. Staff are always willing to help and every request is sorted immediately. Keep up the good work Classic Holidays. Show details ·  1

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Kevin T
Kevin T2 posts
 

Friendly staff most efficient and welcoming on arrival. Great location and fabulous views Show details ·  2

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Joanne J.
Joanne J.
 

We stayed at Beachcomber International in Coolangatta. The staff were exceptionally helpful and friendly. The room was clean, neatly laid out, and had everything we needed for our stay. The views are spectacular. We were provided with extra blankets when requested, and we booked tickets through reception, who got us the best deal available. We thoroughly enjoyed the trivia night and sausage sizzle. Show details ·  1

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Nicky
NickyNSW3 posts
 

Not the newest resort around - our grandkids are now enjoying what their parents used to - but definitely one of the best. The units are clean, comfortable, spacious and well appointed and, even in the middle of school holidays, peaceful. Our unit this stay was in Block 14 and the screened porch with views over Boambee Creek provided a great ,… Read more ·  1

easily cleaned, spot for our granddaughters to play.

The pool and spa are fabulous, and comfortably warm even in winter. A favourite place for the kids to burn off some energy and play with their new friends, many of whom they met at the activities organised onside. The girls loved the disco, dodgeball, bingo and craft sessions!

The onsite cafe and restaurant/bar , with their friendly staff, are a bonus not found at many Classic resorts. The kids' sized milkshakes were fantastic! As they're only open Monday to Thursday you have to find other options over the weekend but the shopping at nearby Toormina, and the variety of venues to choose from at Sawtell, make this easy.

Coffs Harbour, with all it has to offer, is only a short drive away. We'd particularly recommend visiting Jetty Markets, held every Sunday, getting fish and chips at the Fishermen's Co-op and walking out to Muttonbird Island, and walking the track around the headland at Emerald Beach at dusk to see kangaroos - 49 according to our country - and enjoy the spectacular sunset.

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Lesley
LesleyNSW2 posts
 

Provided the perfect opportunity to relax without interruptions. Self drive experience for the week, this time we chose not to engage with activities, we just enjoyed a completely self sufficient and personal break. Show details ·  1

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Vera Dvorak
Vera DvorakVIC
 

Our family stayed for two weeks at Beachcomber Int. Resort, in a large two unit with lovely views from balcony and 180 degrees of windows wrapped around the unit. Well equipped kitchen with washing machine and dryer in second bathroom. The shower heads in both bathrooms are a bit outdated as are floor tiles in second bathroom shower. Great water… Read more ·  1

activities and lovely pools and spa. Over all a great stay, our family has been coming up here for decades.

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Donna C.
Donna C.QLD4 posts
  Verified

Handy position to G link which is the best way to get around on the Gold coast. Over all the facility was good could do with some upgrades. Staff were helpful and friendly. View from our balcony was awesome sunsets were beautiful Show details ·  1

Latest follow-ups

Paul M.
Paul M.6 posts
 

Our accommodation was lovely ,clean, well provided, and in a great location, the staff were welcoming and helpful,and the parking secure, lovely pool,and surrounds , we will be back next year. Show details ·  2

 Follow-up  · Lovely walks and sightseeing, good selection of local dining and coffee shops, Internet good for us

Maria Jones
Maria JonesQLD2 posts
 

although we were in a #8 room (due to our late booking) still had a view of the ocean. Appreciated the balcony for the main bedroom - would be nice to have table & chairs there. Show details ·  1

 Follow-up  · Because of the time of the year/sun position the back balcony was pretty much shaded the whole time. This was a positive as it was the end of summer and thus was cooler. Hence the comment re table & chairs. Would have been a pleasant spot to sit. We also found this unit to be quieter in regards to traffic noise than front apartments.

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Kim
KimQLD6 posts
 

Another great stay at Beach House. The staff go out of their way to make your stay welcoming. The 2 bedroom apartments are spotlessly clean with more than enough crockery and cutlery and the view is very special. We can't wait to return. Show details ·  1

 Follow-up  · We keep returning to Beachouse as the view is amazing. Our favourite time is winter as you can sit on your balcony and see the whales. Plenty of great eating places out side and a nice Thai restaurant in the complex.

In-depth reviews

alex
alexNSW
  Fair Incentive

We just got back from a family holiday at Boambee Bay Resort and honestly, it was such a great experience. The location is beautiful—right near the beach and surrounded by nature, so it felt relaxing from the moment we arrived. This trip was extra special for me because I used to come here as a child, and I have so many great memories of this… Read more ·  1

place. Coming back now with my own family felt really nostalgic—it honestly feels like it hasn’t changed much at all, which made it even more special. The resort itself had plenty to keep everyone entertained. The kids loved the pools and the gaming area and tennis courts, and definitely the river. The facilities were clean and well-maintained, and everything felt very family-friendly. Our accommodation was comfortable and had everything we needed for the stay. It wasn’t super modern, but it was spacious and practical, which worked perfectly for a family trip. It's a great spot being close enough to Coffs Harbour for outings, restaurants, and sightseeing. Overall, Boambee Bay Resort is a solid choice for a relaxed family getaway. It’s not luxury, but it delivers where it matters space, activities, and a great location.

Ellie H
Ellie HNSW3 posts
 

Classic Holidays sold my elderly father, already showing signs of early dementia, a 15–20 year membership that locks him in until 2037. He will be 90 years old by then. They took $12,490 upfront, plus $329 in annual admin fees (for 2025), without even including any annual points. Points must be purchased in full every single time a booking is… Read more

made, so the membership itself offers no practical value without more spending.

The fees are payable every year whether the membership is used or not, and there’s no clear answer on whether they will increase over time. My parents are pensioners — this is a huge, ongoing financial burden for something they are unlikely to ever fully use.

It is beyond comprehension how any ethical business could justify locking elderly, vulnerable customers into decades-long contracts for a product that offers such poor value. In my view, this is predatory behavior that takes advantage of trust and limited understanding.

To make matters worse, despite my mother repeatedly giving permission (by phone and email) for me to act on my father’s behalf, Classic Holidays has put up constant roadblocks — making it unnecessarily difficult to resolve anything. They know my parents struggle with computers and online forms, yet they hide behind procedural hurdles instead of helping.

I am now escalating this matter to Fair Trading and will be keeping detailed records for that process. I would strongly warn others — especially families with elderly relatives — to steer well clear of this company.

Classic Holidays
Classic Holidays    

Hi Ellie, thank you for taking the time to share… Read more

Peter B
Peter B
  Verified
Transparency
Customer Service
Ease of Booking

My wife and I travelled from Paraparaumu NZ to spend a timeshare exchange week at the Beachcomber International at Coolangatta in late March, some two weeks after the cyclone (Alfred?) had devastated much of the Gold Coast. Fortunately, Coolangatta escaped most of the fury of the storm and much of the visible damage related to a few fallen trees… Read more ·  1

and broken branches, much of which had been cleaned up by our arrival. We were allocated a 2 b/r unit on the 6th floor of the 13 story building that had excellent views over the town but a couple of floors too low to view the beach over the low rise building in front. The unit was clean and comfortable but the traffic noise during the day was loud and constant and precluded spending much time on the balcony. The staff were very friendly and helpful and there were a number of organised activities that guests could participate in if they wished. The clean, fine-sandy beach was a joy to walk along barefoot and lots of people were swimming and surfing. There was a week-long international volleyball tournament underway on the beach which probably meant many of the visitors were there for that event. The daytime temperature was around 26-28 degrees, dropping to around 21 overnight with high humidity which we found a bit uncomfortable but even so we enjoyed our break away there and will be back for more in a few months time.

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Recent reviews

Lucky to be retired.
Lucky to be retired.QLD
 

This resort is fantastic. It has so many activities to do with or without children. The location near the water is wonderful and only 10 minutes drive from the centre of Coffs Harbour. The 2 bedroom apartment we had with 2 adults and 2 children provided everything we could possibly need. The resort was quiet and the other guests very friendly. Parking was easy and we will definitely be back. Show details ·  1

Grahame and Sandy Hall
Grahame and Sandy Hall
 

It was great to return to Beach house again, our 'Home Timeshare" since 1993. The accommodation is excellent and has been kept updated and the staff remain very friendly and helpful. We very much look forward to another visit in lovely fine weather :-) Show reply

Paul childs
Paul childsQLD9 posts
 

We have been going to the Beach house at Coolangatta for over 30 years and have never been disappointed. The units are always very clean and everything you need is there You do not have to use the car as everything you need is within a short walk such as shopping and restaurants are on the ground floor Show details ·  1

Norgan
NorganNSW24 posts
 

The value is very low and you need to push very hard to get anywhere close to making it worthwhile – The attitude of staff is extremely arrogant and disrespectful. They also have no quarms making threats and gas lighting people with disabilities. Show details

Classic Holidays
Classic Holidays    

Hi Norgan, thank you for your comments. We note… Read more

John Brunton
John Brunton
 

Love our stay at the Beachcomber. Always impressed when our request for a particular room is granted. Thankyou. Love the pools! The room was great and so were the views. My only request and I have said this before as a timeshare owner. The check in time is far too late. Bring it back to at least 2pm as it is just a waste of a day when flights arrive early. Thankyou Show details ·  1

Ken
KenQLD5 posts
 

All went well. Staff were very friendly, the unit was clean and with modern amenities. Had two meals at the evening restaurant which were generous and well priced. Show details ·  1

Kevin
KevinNSW2 posts
 

The Facilities are good. Just the service is very basic. No Change of Sheets or Towels during the week No Cleaning or Toilet supply service No Vaccum machine to clean the place When you are on Holidays, you are not expected to wash towels, pillows & buy toilet papers Show details ·  3

Jennifer
JenniferVIC5 posts
 

Absolutely luved classic hoilday We stayed at beachcomber international coolangatta The staff were amazing and thank you toni for great compassion With what happen and a special thank you to eleane at beach house Coolangatta our next destination for her generous time to show us around the complex as I know time is precious and you went above and beyond for us we see you soon Tone & Jen xx Show details ·  1

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