Classic Patios and Pools
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Reviews
Not worth the hassle
Rocky start with worst building supervisor in charge, poor communication and attitude. Finished the build and still waiting for skip bin to be collected. Impacting other tradies awaiting to gain access to my property to carry out paving and other jobs.
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Our backyard is transformed
We have been thoroughly impressed with the overall service we have received from the team at Classic Patios, Joondalup. From initial discussions and onsite measure and quote, we were given clear, sound advice. In particular, Rob's knowledge and expertise regarding the aspect and design recommendations proved invaluable. All the council approval paperwork/plans, and job updates from the admin staff were timely and efficient. Glen and his partner completed the installation with minimal disruption and worked productively over the few days at our p
... Read moreroperty. Despite having a slight issue with a faulty panel, Classic Patios rectified and resolved this. We are delighted with this new addition to our backyard as it has completely transformed the outdoor space. Roll on many more Perth summers! Thank you, Classic Patios.
BEWARE
Also trading as Classic Granny Flats.
Check EVERY SINGLE DETAIL, every word in your contract, every measurement, every material delivery. Look for bad workmanship and material substitution to some of cheaper and poorer quality. Better still, get an independent inspection done at every stage of the build, not just leaving it to their "supervisors". Yes, it is an additional expense, but well worth it and may save you a lot of pain, time and money in the long run, ensuring you actually get the build you are paying for. I speak from experience, an extremely bad experience.
Wonderful experience excellent company to deal with
We had a Patio installed by Classic which has been a great experience from start to finish.
We have been kept upto date of everything that was going on by both Steve who is the manager and by Glen who has done all our installation. We would highly recommend them a truly great company,
We will only speak as we have found them
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Better than what I expected.
Replacing our old patio and buying a new patio, especially when it's not the smallest one, was not an easy choice. We knew it wasn't going to be cheap as well, as I wanted an insulated roof, there are plenty of companies that offer all sorts of deals.
We went down to the show room in Canningvale and spotted what we were looking for. Due to our roof having cut in and different width, we went for a split gable, Ron answered all the questions. He came out and gave us a quote.
Went ahead with installation, big thanks to Matt the installer who has
... Read more done an amazing job and couldn't be happier with the patio. Everyone who has seen the new patio was blown away with difference, the finish was better than i expected. I was all set to get a patio made from conventional material, but having it made from aluminum was something i hadn't considered before and glad i made the right choice. Also like to thank Steve and Tanya for all their assistance at the office. David and Vicki Beckenham
Seamless from start to finish
We are really pleased with the quality of work and clear communication from the Classic Patios team. We had a vision for our outdoor living space, and Rob understood the brief. Matt as the builder was super-efficient and the company even returned to do some final touches on our request. Thanks Tania for the clear paperwork. Highly recommend this company - bring on summer!
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Fantastic overall
The whole process from help with what design would work for us to the installation was outstanding and the finished product looks better than we thought it could.
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Would not give a quote
The representative came to measure up and give a quote. At the time he did state that this was a small job. After waiting over two weeks he had not got back to me so I called the office and was told that he would contact me. When he called he stated that they were unable to give a quote as the water run off could not be warranted and that it would also have been difficult to tie into an existing gutter coming off the house.
I got the feeling that as it was only a small job (approx 24m2) they were not interested and this is why I had to call them to even get a reply
Hi Gary , your job was referred to me as the owner of Classic .We would not quote as you wanted all the water off your house roof and patio to all fall into one downpipe. This is not going to work and
... Read more the system will fail . Classic sets a high standard and will not build a patio that you will not allow us to install the correct amount of drainage. If you are prepared to take our very good advice and allow additional downpipes on the patio we are happy to quote and offer warrantee as the system will work. The size of the patio was of no influence to us not quoting . Thanks Steve
Gino and Angie are HAPPY!!
Well, where to start. What a great experience. From Dan quoting and measuring, Tania and her wonderful friendly, efficient and informative e-mails, Tony for his friend and helpful delivery and pickup of materials, Ben for his massive SINGULAR effort in installing our Patio, his professionalism is legendary, to Frank for fixing the tiles. I hope I haven't missed too many people. It was a huge undertaking on all parties. To myself and Angie there was no stress or misgivings at any stage of the construction.
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Very Happy Customer
From the planning to completion of our project we were very happy with the professional and friendly service from Classic and have no hesitation in recommending them.
Great Service
Went to Classic Patios to get a quote for my patio. Dealt with Rob who was very accommodating. Came out to measure and quote. Provided many ideas on the style an gave me several different quotes and options so I could select something within my budget. Patio installed and absolutely love it.
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Home for 1Dustyvan
Had the opposition (across the road) out to gives us a quote but they never came back. So went to Classic Patios and spoke to Paul. He came out and measured and discussed heights and what we wanted to achieve in building a patio/carport for our new caravan. He explained upfront that there would be delays in the build but otherwise it went as planned. Can not fault the build and the staff on their professional attitude through out the whole procedure. Very happy with the outcome in looks/build and functionality. Would recommend Classic Patios and Granny Flats as first option.
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Perfection!
What an amazing job done by Classic Granny Flats!! This build was executed with the utmost professionalism, flexibility, timeliness and satisfaction. From the purchase to the finish.. Rob, the salesman, all the tradespeople, the supervisors(Dereck and Kyle) and office lady (Tania) have enabled this to be an absolutely dream build. Nothing was ever to much for the company concerned and minor issues were always addressed promptly and efficiently. Our flat is absolutely "a dream come true" and we are genuinely delighted with the end product. We ha
... Read moreve many compliments and interest in regards to the Granny flat. Thank you to all concerned for the outstanding service before...during... and after the build! This is a company I would highly recommend at any given time! Be proud with the service you deliver and thank you for making our "retirement dream" come true!! Pics to follow. All the best!! Sandra & Christiaan Behr
Quality you can't fault.
Classics team installed a quality extension to an existing Granny flat they installed a couple of years previously. We were that impressed the first time, we had them back again... The team is comprised of respectful and professional personnel relative to the fields required to get the job done.. The staff in the office and the supervisor were all prompt and happy to help. The concreters were precise and neat. The builder(s) were very efficient and the nicest to deal with. The following guys of we're the electricians, the flooring, painters and
... Read more final lockup, we're just the best you can get. Never have I had such an easy and quality experience on a repeat purchase. So much to say, they've earned thier 5 stars from me and my family. Thanks again everyone..
Outdoor Patio
Very happy with the completion of the patio. It wasn't a stock standard job and the design is great. The workmanship was excellent. Very happy with the product provided and looking forward to spending time under the new patio.
Show detailsQuestions & Answers
Hi . I would like to know if i can have a flued fire in the Granny flat .
Hi Foubar. The Answer is Yes you can but there are a number of factors that need to be taken into consideration. If an open fire Soot ash can cause staining on plasterboard and has been known to attract to the steel frame areas where plasterboard is attached to the steel frame. If an enclosed fire I see no issue but would recommend you get advice from the Fire Place manufacturers as well. Ventilation may also be required but this can also effect the energy efficiency requirements of the Building.Thanks Steve
I tend not to look at 5 star reviews and I think all reviews need proof with regards images as for all we know they may have been written by the company. I look at 3 star reviews down to 1 star reviews if they have any and 10 one star reviews is enough for me to say no way to this company.
Hi Colin, I can assure you all of our positive and negative reviews are from customers who have purchased products from Classic. The suggestion they are not is unfair. Feel free to contact any of these customers direct to confirm. The Classic Team has worked extremely hard to with great products and Service to achieve this 5 star rating. Also check the dates on the Negative Reviews and you will see we have worked hard to improve what these customers saw as faults. Maybe read a few of the many Positive reviews. We do not sell steel Patios any more only Aluminium as steel Patios Rust. Regards Steve Nicholls (Director )
I'll ask product review to look into this and get them to send proof on their posts. Then a tick verified will appear next to the post.
That would be great ! Thanks I look forward to all the verified post ticks on this site.
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Hi Lisa, we are sorry you feel this way. The one requirement we have is to be given free access to your backyard to make the build of the Granny Flat as efficient as possible. We build 100 a year with
... Read more customers giving us free access. The way you treated and spoke to our staff and trades was not at all acceptable. The skip has now been removed and had been booked a week earlier. You pushed handover early to move in prior to us being complete. The skip companies are struggling to keep up with the high demand due to the building industry load in the current market. The unit was built in a very reasonable amount of time and to a very high standard. I am sorry our high standards did not meet your expectations. We hope your parents enjoy their new home.