- Verified customer
Great Pool from a very helpful team
We wanted a pool that was located next to our existing deck with the intention of extending the decking to encompass the new pool. The challenge was to get the finished position & height of the pool just right to align with the existing deck and to make it all a little more difficult we live on a small island just off the coast.
When we approached them with our idea it was no problem to the team from Classic. Not only did Soren give us a great deal on an above ground pool and organise the certification but also gave helpful advise on all the a...spects of the building process and the materials we needed to have onsite ready. Jarrod on the excavator along Joel and his installation crew were all friendly, efficient and a delight to work with. The finished pool looks fabulous and aligns perfectly with the extended decking. The pool accessories supplied are all good quality along with helpful operating advise from the Joel and his crew. All in all, everyone we dealt with at Classic Pools was friendly and helpful, the whole process was delightfully painless and we have a great pool to enjoy.
Very professional and helpful.
We recently bought our second pool from Classis pools. We were impressed with the service
From Josh . We ordered and had the pool delivered with all components in less time than we thought. The contracters who assembled the pool, Steve Carter and crew were very professional and pleasant and were also helpful with advice. All in all we are extremely satisfied with the services of poth supplies and contractors. Thank you.
Excellent very happy with our pool
Thanks to Mark & his team. The process was made very easy, excellent advice from purchasing to installation. Only took one day. All trades turned up when expected & were a pleasure to deal with. Many thanks we love our pool.
A pleasurable retail experience.
Classic Pools, a pleasurable retail experience. Mark ensured the processes of purchasing a pool, organisation of council approvals, site preparation, pool install through to final certification was a streamlined and comfortable event.
All contracted companies involved with the council approvals, certifications or actual install were knowledgeable, very experienced, polite and friendly.
I would have no hesitation recommending customers to Classic pools.
Looks great and feels great
Extremely happy with the whole process from the initial sale with Mark who gave us a great deal to the high quality finished product. I installed myself easily from the in depth instructions and links. Thanks guys....
From end to end the team from Classic Pools Loganlea we’re amazing! Soren’s knowledge, expertise and no surprises attitude meant we were fully aware of best and worse case scenarios. Joel’s team ensured that the great work continued with a completely hassle free installation. Everyone we dealt with were professional, knowledgeable and genuine. Absolutely fabulous company to deal with.
Great product and service.
Pool appears to be of a high standard. Very helpful, experienced sales and installation staff. Great personal after sales care. All steps handled by classic pools staff (Soren). Very reasonable time frame from purchase to installation. Very happy with entire process
This is the 2nd pool we have purchased from Classic Pools in Loganlea Soren Moraro was so helpful in supplying just what we needed and gave me all the advice on the new Chlorinator we definately recommend this store to anyone wishing to purchase a pool
Perfect product and service
We recently had a pool supplied and installed by Classic pools and could not be more happier with the whole process. We bought our pool off Soren who has been amazing throughout our whole process, everything went to his exact plan for us and we have ended up with a beautiful inground swimming pool. Thank you to all the guys that were involved in the installation. Classic pools aftercare service is amazing being first time pool owners Soren has been only a phone call away. Great job team Classic Pools.
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Questions & Answers
Hi everyone, has any one installed an oval pool themselves got a few questions
Crappy Kreepy Crawler that classic Pools sent with ‘ KIT POOL’ paid enough for the pool and installation at least you guys could supply quality products. Takes me 3 days to clean the pool with the Crawler....absolutely ridiculous!!!! I have better things to do....steps also move, cinder blocks in steps aren’t good enough to hold down the steps and the rail was never installed!!!! Oh I forgot...I’m the owner builder right? Tried to get other Pool companies to help but they won’t touch your product or deal with your issues.....
I’m ready to send the crawler back to Hoppers Crossing and throwing over thier fence and making a complaint to the Ombudsman about service, installation and quality of product ( pool and filter and solar )
So if I want help C at Hoppers tells you to get help from other pool companies.....I want answers on we’re to find people to help install steps properly and also what’s the best Crawler ?
Hi there has anyone owning a extreme stainless pool had any fading issue with the stone pattern fading on the outer wall?
hi andy , fading yes lots of it mainly on bottom but yes on wall i also have crinkles on the bottom hoping to resolve i have been handballed all over the place, it has been that bad with stress and anger i've been sick and been in hospital through stress i'm wanting them to take pool away and money back and them to take pool away
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