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Classic Pools

Classic Pools

4.4 from 148 reviews

Reviews

(105)
(22)
(5)
(6)
(10)
  • Customer Service
    4.6 (14)
  • Timeliness
    4.7 (14)
  • Job Satisfaction
    4.6 (11)
  • Rates and Fees
    4.8 (14)
  • Product Quality
    4.6 (13)


Not good at all won't fulfill the warranty or anything

published
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Tracey Bell

Tracey BellSydney, NSW

Amazing quality above ground pool for swim school

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We were put in touch with Mark from Classic Pools over a year ago when we started our quest to open a swim school. Being from Sydney we were a little hesitant in putting our trust in a company out of state however Mark's knowledge and professionalism throughout the purchase process was amazing. We had to do some council wrangling and, again, Mark's assistance with any of our requests was invaluable. He was also able to push to meet our rather tight delivery timeline after council approval right on the Christmas closure period.

We have just completed installation and the pool is of outstanding quality. We can't thank Mark enough and have no hesitation in recommending Classic Pools, great customer service experience!

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dmoon7789

dmoon7789

  • 2 reviews

Above ground swimming pool

published

Purchased Classic Pool over the phone from Mark. Very helpful guy. Price was reasonable. Seems like a good quality pool. We are installing it ourselves. Every thing is going together well.. Thanks David

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Phil Perkinson

Phil PerkinsonMetropolitan Adelaide, SA

  • 4 reviews

Wade and Sarah are amazing... almost as amazing as our spa

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Ian L

Ian LSouth East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

Great Pool from a very helpful team

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Pistol

Pistol

  • 2 reviews

Good Value got a quality pool

published

Asked to give me a better deal than the original quote because of the excavation cost gave me a 500$ discount. Version helpful when I picked it up nice bloke

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Very professional and helpful.

published

We recently bought our second pool from Classis pools. We were impressed with the service
From Josh . We ordered and had the pool delivered with all components in less time than we thought. The contracters who assembled the pool, Steve Carter and crew were very professional and pleasant and were also helpful with advice. All in all we are extremely satisfied with the services of poth supplies and contractors. Thank you.

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Excellent very happy with our pool

published

Thanks to Mark & his team. The process was made very easy, excellent advice from purchasing to installation. Only took one day. All trades turned up when expected & were a pleasure to deal with. Many thanks we love our pool.

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Greg and Sonya

Greg and SonyaSouth East Queensland, QLD

A pleasurable retail experience.

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Classic Pools, a pleasurable retail experience. Mark ensured the processes of purchasing a pool, organisation of council approvals, site preparation, pool install through to final certification was a streamlined and comfortable event.
All contracted companies involved with the council approvals, certifications or actual install were knowledgeable, very experienced, polite and friendly.
I would have no hesitation recommending customers to Classic pools.

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Mark

MarkSouth East Queensland, QLD

Looks great and feels great

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Extremely happy with the whole process from the initial sale with Mark who gave us a great deal to the high quality finished product. I installed myself easily from the in depth instructions and links. Thanks guys....

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MaybeQLD

MaybeQLDSouth East Queensland, QLD

  • 5 reviews
  • 1 like

Amazing Team

published

From end to end the team from Classic Pools Loganlea we’re amazing! Soren’s knowledge, expertise and no surprises attitude meant we were fully aware of best and worse case scenarios. Joel’s team ensured that the great work continued with a completely hassle free installation. Everyone we dealt with were professional, knowledgeable and genuine. Absolutely fabulous company to deal with.

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Great product and service.

published

Pool appears to be of a high standard. Very helpful, experienced sales and installation staff. Great personal after sales care. All steps handled by classic pools staff (Soren). Very reasonable time frame from purchase to installation. Very happy with entire process

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Great customer service

published

We are so happy with our pool. Customer was excellent. Any question we had was answered promptly. After our pool was installed, we have been advised if we require any further assistance, don’t hesitate to ask.

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maka

makaRichmond-Tweed, NSW

  • 2 reviews

Swimming Pool

published

This is the 2nd pool we have purchased from Classic Pools in Loganlea Soren Moraro was so helpful in supplying just what we needed and gave me all the advice on the new Chlorinator we definately recommend this store to anyone wishing to purchase a pool

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Bob

BobSouth East Queensland, QLD

swimming pool

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From start to finish , job well done,from escavator man to installers and information we were given from start to finish.Would recommend Classic Pools, from sales people and installers. Many hours of fun will be had in our new pool

Happy camper

Happy camperQueensland

Mark hickey sales was so obliging and able to answer all my questions

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From start to finish all the people l dealt with were courteous and relieable pool installation was quick and professional. I would use this company again. A stress free job well done to you all


Ann marie

Ann marieSouth East Queensland, QLD

Swimming pool

published

Great price friendly people.people who came to dig and installed the pool were great as well.Advice was very helpful all in all Happy family happy life.classic pools well recommended sure.


Jill S.

Jill S.South East Queensland, QLD

Perfect Service

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We were very happy with our overall customer service and product. From purchase, delivery and installation we received a timely, honest and professional service. We would refer to Classic pools to family and friends.


Rowan

RowanSouthwest, VIC

Love it

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Job well done enjoying my pool organised with back up support quote was accurate staff were knowledgeable on going support if needed pool is of excellent quality classic pools is moving forward with improved products and ideas


Quality and affordable

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Superior product. Prompt efficient service. Installation was done by a professional who demonstrated expertise and knowledge of the product. Installer was passionate about the product and took great pride in his workmanship.


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Questions & Answers

Rich

Richasked

Hey anyone had a problem with the liner failing. Ours developed a fist size hole and the entire right bottom edge which gets the most sun has degraded to a thin easy tear plastic. It's five years old thought it would last longer.

No answers

Mandy T

Mandy Tasked

Hi everyone, has any one installed an oval pool themselves got a few questions

1 answer
Bob
Bob

We have just had one installed


Babydraggonz

Babydraggonzasked

Crappy Kreepy Crawler that classic Pools sent with ‘ KIT POOL’ paid enough for the pool and installation at least you guys could supply quality products. Takes me 3 days to clean the pool with the Crawler....absolutely ridiculous!!!! I have better things to do....steps also move, cinder blocks in steps aren’t good enough to hold down the steps and the rail was never installed!!!! Oh I forgot...I’m the owner builder right? Tried to get other Pool companies to help but they won’t touch your product or deal with your issues.....
I’m ready to send the crawler back to Hoppers Crossing and throwing over thier fence and making a complaint to the Ombudsman about service, installation and quality of product ( pool and filter and solar )
So if I want help C at Hoppers tells you to get help from other pool companies.....I want answers on we’re to find people to help install steps properly and also what’s the best Crawler ?

1 answer
Billy B.
Billy B.

It's no different for us mate we have been treated the same and every other company has said the same to us won't touch there products


Get an answer from our members and Classic Pools representatives

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