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Classic Pools

Classic Pools

4.3 from 182 reviews · View Statistics

Reviews

  • Value for Money
    4.0 (26)
  • Cleaning & Maintenance
    4.2 (22)
  • Product Quality
    4.4 (37)
  • Return Claim MadeYes (0) · No (30)
  • Warranty Claim MadeYes (1) · No (29)
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Mark and Jules

Mark and JulesSouth East Queensland, QLD

  • 3 reviews

Sales guy lied, so be careful. If not for the owner stepping in, we would give them a 1 star

published
Value for Money
Cleaning & Maintenance
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Rob v.

Rob v.South East Queensland, QLD

Great pool - mostly happy but some niggles during installation

published

We specifically wanted 'modular' and visited Classic Pools to view their display and spoke to someone we knew who had one.

It was tight but we got it for Xmas 2020 and we have been all over it since.

The only real issue was the co-ordination of sub-contractors which became our task as no-one at Classic had or wanted real responsibility for it and we ended up with a large pile of dirt in the back yard that we had to get rid of after explicitly requesting that this be included in the excavation.

So thanks guys - we have our pool and I would happily do it again.

Value for Money
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Karen - WA

Karen - WAPerth, WA

Pool fine but stay clear of the installer

published
Value for Money
Cleaning & Maintenance
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jeff k.

jeff k.Pilbara, WA

The classic extreme ubove ground pool

published

Best designed salt water pool in australia easy to assemble resin tops nothing beats them had same size in another brand dosn,t come close to the classic extreme absolutley love it cheers from jeff king

Value for Money
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Sunny Coast

Sunny Coast

  • 3 reviews
  • 5 likes

A bumpy start but a good ending..

published

Read many reviews online and had some reservations about both pool places we were looking at using. Decided on Classic Pools. We had a rocky start with one salesperson who advised one thing in person and hit us with extra costs on the order form and his response wasn't very satisfactory. I raised many concerns and questions with another person that were answered in full and we decided to proceed with our original sales contact person who seemed more professional. Their delivery guy was excellent.

Pool has been installed and is up and running and so far so good, we are happy with our purchase. We've had extra contact with Classic Pools and good follow up service.

Value for Money
Cleaning & Maintenance
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Annie W

Annie WHobart, TAS

Above ground pool

published

Salesperson Mark was very helpful. Being a 1st time pool buyer I asked heaps of questions before choosing.
Thanks for getting my pool out to me by Christmas.
I would shop again with this company.

Value for Money
Incentivised ReviewNo
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Anthony

AnthonySouth East Queensland, QLD

  • Verified customer

Shocking Service

published
Value for Money
Incentivised ReviewNo
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The perfect pool for summer.

published

A smooth process from sales to installation.
The Team at Classic Pools know there business well.
Using established, knowledgeable and reliable contractors the process has been excellent.
Our pool is crystal clear, easy to maintain with the latest pool technology.
Thank you to all involved in delivering on our project , we couldn't be happier.

Value for Money
Cleaning & Maintenance
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Stewy008

Stewy008Sydney, NSW

Waiting Waiting Waiting

published

Sounded like no wanted to help, just got pushed from department to department wasting a good 15min each one. Gave part numbers and people were still unsure with pool i had.
Been over a week now, still getting told I need to speak to another department.

Value for Money
Cleaning & Maintenance
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JANET P.

JANET P.South East Queensland, QLD

Easy online transaction

published

Salesman through to delivery driver were excellent to deal with, Mark was very knowledgeable and informative.
Step by step video was very helpful in assembling the pool

Value for Money
Cleaning & Maintenance
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mecres74

mecres74Greater Melbourne (Outer), VIC

  • 2 reviews

Shameless and without integrity .

published
Value for Money
Cleaning & Maintenance
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Very happy.

published

The installation of the pool was quick and the guys who assembled it were fantastic (perfectly level all round). Still working on the deck and fences, so haven't filled and used the pool yet. Looking forward to our first dip.

Incentivised ReviewNo
Return Claim MadeNo
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KGB

KGB

  • 2 reviews

Great Service and Price

published

Very satisfied with our experience, simple, affordable and great quality. Highly recommend Classic Pools. We can’t wait for a summer of pool fun!

Value for Money
Cleaning & Maintenance
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great service and patience

published

We have just had a pool installed by Classic pools. their salesmanship, customer service and professionalism was first class. Soren delivered what he said he would, and put up with numerous delays in the project. Pool was installed and any issues evolving on the day were quickly dealt with.

Incentivised ReviewNo
Return Claim MadeNo
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Kyles

KylesSouth East Queensland, QLD

I would highly recommend Classic Pools

published

I would highly recommend Classic Pools as everything ran like a well oiled machine.
All tradies were friendly and on time and if you had a question they were happy to help.
Steve, Leisa were our builders and were lovely to deal with.
We couldn’t be happier with our pool.
Thank you
Kylie & Kris

Value for Money
Cleaning & Maintenance
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Leah McCarron

Leah McCarronSouth East Queensland, QLD

Thank you to Classic pools

published

We use the pool most days and so far it is easy to maintain. The cleaning equipment that came as part of the package is easy to use. We used a recommended builder to construct and we were happy
With the job.

Value for Money
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Tess M.

Tess M.South East Queensland, QLD

Rude arrogant angry staff

published

I have twice had dealings with the salesman at this company. Once on the phone and once face to face. Don’t go there!!! He’s an arrogant angry know it all who gets aggressive when you don’t hang off his every word and dare to ask questions. He actually yelled at me when I told him we better just forget it. Nasty horrible and if the other 1 Star reviews are anything to go by not the first time. Save your money.

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Jen

JenCentral, SA

  • 5 reviews

great service for pool

published

Great company to deal with for purchase of pool. I will use pool everyday I can. Pool is easy to maintain and has solar heating. Easy and helpful company. Delivery was simple.

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Happy Customer

Happy CustomerSouth East Queensland, QLD

  • 2 reviews

Thank you Classic Pools we love our pool..

published

We love our pool the kidz use it on the hot/warm weather..

Thank you to Mark at Classic Pools Queensland for our pool and thanks to Steve and the crew for installing our pool..

Value for Money
Cleaning & Maintenance
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Couldn’t be happier

published

We are super happy with our pool, we shopped around at different pool shops but once we found classic pools we looked no further. The service was outstanding, and they were super friendly. We asked for a deepend in our pool and they made it happen without any hesitation. Thank you Mark Hickey and team we are so thankful for everything. Our kids are over the moon with the new pool. Here is a piccy of the pool. Almost done just need our decking done ✅
Once again Thankyou from the bottom of our hearts ♥️

Kindest Regards
J & M

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Questions & Answers

Kim

Kimasked

Can anybody recommend someone who will replace and fit a new pool liner 9x 3 ASAP?

1 answer
Rob v.
Rob v.

Kim the only person i know is the classic pools contractor himself Soren is his name. He knows his stuff even if he is a tad tricky to deal with.

Hopefully you dont have any decking overhanging the lip of the pool....

Flip

Flipasked

Pool liner had faded, pattern is still existent above the water line, wanted to know if someone would please contact me?. I believe it may have a hole because the water level keeps falling within two days and it never dropped that quickly before.

No answers
mecres74

mecres74asked

Hi Classic
I think my Majestic pool is about 6 years old now and I have found a leak on my skimmer box (that has been cemented in by recommended installer). Is there any chance this would be covered in the 30 year warranty?

No answers

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