Classic Pools

Classic Pools

 Verified
Classic Pools
4.2

225 reviews

PositivevsNegative
82% · 18435 · 16%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Value for Money
4.0
Cleaning & Maintenance
4.3
Product Quality
4.4

Reviews

225 reviews
Genaffa Eaton
Genaffa Eaton
 

Our pool is perfect

From start to finish was nil issue. Everyone from start to finish was great.
We had no issue with Craig, Steve, Dave, Bill and the lovely Amanda.
We can not thank them enough for what they have all done to have a wonderful pool in our home. Show details
Dman
DmanPerth, WA3 posts
  Verified

Amazing and Perfect Service and Product

We ordered this several weeks before Christmas and Kelly and the team Went ABOVE & Beyond to help ,assist, make sure delivery wa before Christmas and Installation Along with helping with decking quotes and options. We were swimming in a pool with above ground decking two days before Christmas, unbeatable and amazing,. I cant thank Kelly and the team enough. Show details
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Sarah
SarahPerth, WA
 

Classic Elite above ground pool going strong after years of use

We purchased a Classic Elite Above Ground Pool back in 2003. We have used it every summer since then without any problems or issues. We are still on the original liner, which although is faded is still going strong. Planning on finally decommissioning the pool after 20 fun filled summers as the liner needs replacing and now that the kids are grown up, we don't use it as much as we used to. I would definitely recommend the Classic Elite above ground pools to anyone who is looking for an affordable, long lasting and well built pool. Show details
Felicity
FelicityWide Bay-Burnett, QLD3 posts
 

Changed my life can't be beaten

We purchased a very large above ground pool front their Logan league store. We built the pool ourselves which probably took longer than having someone else do the construction. The help and advice and guidance we received during construction was amazing. They really know their product. Listen to the advice they give and you will not go wrong. We purchased this pool as I have rheumatoid arthritis, osteoarthritis etc I walk everyday in this pool as well as other exercises and this relieves my pain. My grankids and family also really enjoy the pool. Great purchase. Show details
Erwin H.
Erwin H.South East Queensland, QLD4 posts
  Verified

Nice pool but the package is not 100% complete

We are very happy with the quality of the pool ( 9.1m x 4.5m oval, with saltwater kit) and the instructions inclusive videos were very helpful.
Just a couple of things, that were not up to the standard: The supplied ladder is not quite high enough for this size pool and we had make some alterations to it to make it work.
The stainless steel screws used to assemble the skimmer box and fit it to the pool are way too short. This wouldn't be a big deal, but most likely you only find out, just after you have applied the recommended silicone sealer to a number of gaskets and the pool wall; not a good time to dash to the hardware store.
Even in the instructional leaflet very short screws are shown, and that pretty much is up to scale.
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Gemma Ozsoy
Gemma OzsoyGreater Melbourne (Outer), VIC
 

Excellent services and staff Craig is amazingly good at his job

Craig from classic pools was a delight to deal with once again. We have used them for a 3rd time now and couldn’t recommend them enough. Very professional and on time he will go above and beyond to help you out. We have recommended classic pools to our friends and family who have also been so happy with Craig and the team, they do an amazing job from start to finish. I will look no further when it comes to getting a pool install as classic pools will be my first go to pool company.
Thankyou Craig for helping us out for the 3rd time and look forward to working with you on the next project in line.
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Ana and Fernando
Ana and Fernando
 

Our Dream has finally come true!

We went along to the Pool show in Melbourne July 2023
This stall was about the 3rd one from start, Bill initiated the conversation and we spoke to both Craig and Bill at great length.

> They answered all our questions and more .... lol, very easy, informative and nice to speak to, so we signed up there and then!
> I can honestly say they have made this journey easy, and the installer Nick is also amazing!!
> We definitely recommend you to Classic Pools!!!

Thank you all :-)

Now the fun begins ... to finalize / complete and do the gardens around to compliment out Pool :-)
We cannot wait to start using it, have fun and make wonderful family memories.

Thank you again team
Ana & Fernando Show details

Not happy
Not happy
 

Poor quality workmanship, products and customer service

Backfill collapsed around pool after 6 years .engineer report states backfill not of correct mix .. classic pools and their installer says due to heavy rain .. the backfill should not collapse after rain. electrical cables just pulled through the dirt .. not installed as per manufacturer recommendations , struts rusting .poorest quality pool, workmanship and customer service Show details
Value for Money
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Ali C.
Ali C.
 

Classic Pools are fantastic

Thanks Josh you have been amazing. I highly recommend Classic Pools Loganlea, great product and they go above and beyond for you. For your next pool this is the place to go you won't be disappointed.

Thanks again Josh.

If I could I'd give you higher than a 5 star rating Show details

D. Weston
D. WestonSouth East Queensland, QLD4 posts
 

Try somewhere else it has to be better

My pool is 4 years old.The Besser blocks they use to hold the cake steps in place deteriorated,crumbled they were not treated.Also algae grew under the blocks had to empty the pool.Staff were no help.Now the liner needs replacing.Staff member [Name Removed] at Kingston store is very rude. Show details
Value for Money
Cleaning & Maintenance
Product Quality
Nick K.
Nick K.
  Fair Incentive

Installing swimming pool

GREAT SERVICE. Craig and his team very responsible and efficient people.They did an amazing job and it was done on time. I am highly recommended this copmany if you would like to have a high quality job.
Thank you so much guys for your service
Regards Nick amd Olga Show details
ricardo
ricardoSouthwest, VIC2 posts
 

very satisfied customer

A huge thankyou to Craig and Jackie from classic pools for making this one of the easiest and smoothest pool installs i could have hoped for. As for Tim and his two sons that done all the excavating and prep work for the pool install you get an extra huge thankyou for going above and beyond what you were required to do. Cannot thank the team from classic pools enough. If anyone is considering a pool ,i strongly urge you to speak with Craig from classic pools. Show details
Keith Trish
Keith TrishSouth East Queensland, QLD3 posts
 

Very happy with final result

Classic Pools went above and beyond to give us a perfect pool. After receiving a less than favourable install with many creases by an independent contractor recommended by Classic Pools, Classic Pools management stepped up and reinstalled the pool liner having it now looking perfect and have been a pleasure to deal with. It is a great feeling to see some people stand by their product and put customers first. Show details
Value for Money
Cleaning & Maintenance
Product Quality
Gayle
GayleSouth East Queensland, QLD2 posts
 

Great support and client service

Quick response to query
Easy process with order and installation scheduling
Helpful advice and delivered on time
Turned up when they said they would Show details
Lauren Cameron
Lauren CameronSouth East Queensland, QLD
 

Awesome service and quality product

Mark at Classic Pools Logan made the process so easy from the beginning. Happy to answer all questions and gave up front quote with no hidden costs. Contractors who did the installation kept us informed as to when to expect installation and what to expect. They were so pleasant and gave us instructions on how things worked on handover. Couldn't be happier. Show details
Value for Money
Cleaning & Maintenance
Product Quality

Questions & Answers

Fahad and May
Fahad and May

Hi. Does anyone know how long is the warranty period for a fiberglass pool from classic pool? Thanks.

D. Weston
D. Weston  

They say 10 years

Donna A.
Donna A.

How long do the liners last on the extreme modular pool and also life expecdacy of the frame

Donna A.
Donna A.

How long do the liners last on the modular pools and life expectancy of the frames

See all Classic Pools questions

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