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Clean Cruising
4.8 from 212 reviews

Reviews

Review distribution

5 star
196
4 star
6
3 star
1
2 star
3
1 star
6

Garry I

Garry IHunter Region, NSW

Another 5 star performance

published

We have used Clean Cruising and in particular Carli Fergusson as our cruising consultant several times now. Her professionalism, knowledge, availability and friendliness are all the qualities we expect in a travel service adviser. We will continue to use Clean Cruising whilst ever they employ people of her standard.

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Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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Vicki D.

Vicki D.Greater Melbourne (Metropolitan), VIC

Great experience

published

I can't recommend Clean Cruising enough!! Shari was so efficient and knew her product. I would definitely book through Clean Cruising again. We had a wonderful time on our recent cruise. Thank you

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Customer Service
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Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Wow thank you so much for your review, we appreciate you taking the time to give your feedback. We have shared your kind words with Shari. We look forward to getting you away on your next cruise adventure!

LINDSAY C.

LINDSAY C.South East Queensland, QLD

Excellent Travel consultant

published

Rob Warner was our travel consultant for a second time and I would recommend him and clean cruising without hesitation

Rob made sure documents arrived promptly and in order and all enquiries and questions were handled professionally and promptly

Rob is Definitely our cruise consultant for all our cruises

Thank you Rob and Clean Cruising

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Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

HI Lindsay, Thank you for your time to submit your 5 star rating. We love to hear you have had a smooth and easy experience with Rob. We look forward to helping you with your future holiday needs!

Beth

BethSydney, NSW

Professional and Friendly

published

We have booked a few cruises through Clean Cruising, Danielle has always displayed a professional and friendly manner in all interactions. We definitely will book again with you, thankyou Danielle.

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Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi Beth! That's wonderful, thank you for taking the time to share your experience with us. I'll pass on your kind words to Danielle too. We look forward to helping with many more great holidays!


Bloody brilliant

published

Came upon our Japanese cruise while browsing the Interweb and rang to find out more. Russell, our consultant, got us the best deal available at the time including 4 perks. We were rapt. A few weeks later we found an upgrade price on the cruise line site. We spoke to Russell and he not only got us the upgrade but we still kept one of the perks.
It was a great cruise but wouldnt have been as good without Russell's work. Only suggestion I would make would be that all "mature" travellers like us be advised about the go kart tours of Tokyo so we can do it rather than just watch.
This trip is best described by the name of one of Tom Ford's aftershaves.

Price Accuracy
Trip Completed Yes
Booking Type Cruise
1 comment
Clean Cruising
Anna R.Clean Cruising

Wow! Thank you for your kind words and support , great to hear you had a wonderful holiday with a smooth experience from start to finish. We will pass along your feedback to Russell, thank you for sharing!


Evan C.

Evan C.Greater Melbourne (Metropolitan), VIC

Excellent result and peace of mind

published

Excellent and efficient service . Very easy to get what I required and follow up service was very good. No pressure to accept any product.. Will definitely use again.
Well done Clean-Cruising .... John

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Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi Evan! Thank you so much for the feedback - I will share your wonderful feedback with the team. We look forward to helping you with many more great holidays!


Hoang Oanh

Hoang OanhCanberra Central 2601, ACT

  • 2 reviews

A carefree holiday

published

Staff at Clean Cruising (especially Hayley & Janelle) has helped organized our holidays in the last few years, we found they are very professional and extremely helpful. We will certainly be seeking their help again for our future cruises and would not hesitate to recommend Clean Cruising to our friends & families.

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Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise and Flights
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1 comment
Clean Cruising
Anna R.Clean Cruising

Rowy

RowyHolder 2611, ACT

Professional Consultant

published

Learni has been very professional in her approach to delivering us the best cruise experiences. As newcomers to cruising we gave jut completed our 2nd cruise with Princess and both organised by Learni. We look forward to continuing to cruise with Princess and have Learni do all our hard work so we can lose ourselves

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Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Thanks for your feedback Rowy. Great to hear our new cruisers enjoying their experience from start to finish! We will share your kind words with Learni and the team here at Clean Cruising - thank you for sharing!

Great service

published

We have booked several cruises with Sarah Wilmott now and her advice,help and communication has always been very good making the booking of holidays a breeze. I have no hesitation in recommending Clean Cruising and will continue to use them for our future cruises.

Customer Service
Trip Completed Yes
Booking Type Cruise
1 comment
Clean Cruising
Anna R.Clean Cruising

Thanks Clean Cruising!

published

Learni Ehrnholm from Clean Cruising has been a pleasure to deal with for our cruise holidays, looking out for the best deals for us as well wherever she can. Thank-you Learni.

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Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi PVJ. Thank you so much for taking the time to review us. We're thrilled to hear that you've had a great experience. We will pass on your wonderful feedback to Learni and look forward to helping with your next cruise holiday!


robert.h

robert.hGippsland, VIC

the ease of booking a cruise

published

the ease of booking a cruie with clean cruiseing is so simple when you have some one like benice she dose every thing for you from ringing you when the cruise comes on line to sending all the boarding passes for you to leave and board the boat on sailing day i have booked 3 with her and the same every time always ready to go on the day i have refered some of my friends to clean cruising and they are empressed with them

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1 comment
Clean Cruising
Anna R.Clean Cruising

HI Robert, Thank you for your time to submit your 5 star rating. We love to hear you have had a smooth and easy experience with Benice and referring family and friends! We look forward to helping you with your future cruise holidays!


bnatali

bnatali

  • 2 reviews
  • 1 like

Perfect Service

published

Perfect service from Clean Cruising rep Danielle Sumner. Clean cruising are easy going but very professional. They look after every aspect of my trip and from booking to departure it was a breeze, thanks Danielle

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Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Thank you so much for your review, we appreciate you taking the time to give your feedback. We have shared your kind words with Danielle and the team. We look forward to getting you away on your next cruise adventure!


Glen F.

Glen F.New South Wales

Clean Cruising is the best

published

I have just returned from a cruise with my parents on the Ruby Princess. It was fantastic and all arranged by Benice Parkinson from Clean Cruising. Benice attended to every detail, nothing was too much trouble. Benice gives sound advice and always follows through with whatever she says she will do. I have booked future cruises and can always rely on Benice to give the best professional service possible. Thank you to Clean Cruising and especially Benice Pakinson.

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi Glen! We're so pleased to hear we'll be helping with your next dream cruise shortly. Thanks for taking the time to share your experience, I'll pass on your wonderful feedback to Benice too. Thanks again


John A

John AMurray Region, NSW

  • 3 reviews
  • 1 like

WHERE YOU FEEL IMPORTANT

published

The service at Clean Cruising is outstanding. They actually care about their client. Nothing has been too much trouble including assisting with a cancellation and then rebooking.

We have utilised their services a number of times, and referred to friends. All has been positive. We will continue to use Clean Cruising for our cruise needs.

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Accomodation, Cruise and Flights
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1 comment
Clean Cruising
Anna R.Clean Cruising

Wow! Thank you so much for taking the time to send your review John. We really appreciate your feedback and will pass along your kind words to our team. We are excited to continue to help you on your next amazing cruise holidays!

John S.

John S.Canberra 2600, ACT

Looking to book a cruise? - you wont go past Clean Cruising.

published

We have booked our 12 or so cruises with Clean Cruising and have never experienced any difficulty. Rather, we have received nothing but professional, friendly and excellent service. Our consultant, Janelle Spence, is extremely efficient and obliging and willingly takes on any issue/problem. She is a great ambassador for her company.

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi John! Thank you so much for the feedback - I will pass on your kind words to Janelle. We look forward to helping you with many more great holidays!

Dr Anthony Ablong

Dr Anthony AblongCanberra 2600, ACT

QUALITY ADICE AND SERVICE

published

As two elderly retired Australians, my wife and I spent a very safe and peaceful cruise on the Majestic Princess during October/November that was arranged by Mr Russell Cameron of Clean Cruising. Mr Cameron's efforts to make our holiday enjoyable deserve praise: our entire journey was flawless, and achieved our cruise intentions. Clean Cruising deserves a big YES tick for proving great quality advice and service.

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi Dr Anthony Ablong! That's so great - thanks for recommending us to others and for taking the time to share your experience with us. I'll pass on your kind words to Russell too. We look forward to helping with many more great trips!


Extremely well organised and very friendly

published

We dealt with Sarah Wittchen at Clean Cruising. All went like clockwork and there were no unpleasant surprises. Looking forward to dealing with her again. We cruised with Carnival Lines and found them to be very commendable.

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Thanks so much for the review - thrilled to hear you'll be looking to plan future travels with Sarah Wittchen and us! We look forward to helping with your next holiday.


Veronica

VeronicaGreater Melbourne (Outer), VIC

Danielle Sumner makes planning our trips so easy

published

No problems with using Clean Cruising, have recommended them to other cruisers. Good prices and flexible with organising flights and hotels within the deals. Communication and knowledge is excellent and they answer any queries in a timely manner

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Cruise
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1 comment
Clean Cruising
Anna R.Clean Cruising

Hi Veronica! That's so great - thanks for recommending us to others and for taking the time to share your experience with us. I'll pass on your kind words to Danielle too. We look forward to helping with many more great trips!


Markus Udler

Markus UdlerSydney, NSW

Thank you Clean Cruising to have a people like Natasha Osman

published

We have had a couples years of dealing with Clean Cruising and could not be
happier our consultant Natasha Osman.
We are recommending Clean Cruising to our family and friends.
Natasha Osman workings hard to make sure we are happy Avery time.
We congratulate Natasha Osman for job very well done Avery time.

Price Accuracy
Trip Completed Yes
Booking Type Car Hire, Cruise, Flights and Tour
1 comment
Clean Cruising
Anna R.Clean Cruising

Angie

AngieSouth East Queensland, QLD

Great teamwork

published

We want a stress free cruise holiday. Clean cruising consultant Jenny burns booked our flights,hotel,airport and port transfers. All the arrangments went well. We enjoyed our stayed in Shinjuku and had great time on Diamond princess cruise. Thank you Joanne, Bridgit and Andrew for all your help with queries while Jenny was away. What a great teamwork! I would use Clean Cruising again and recommend my friends in the future.
Jenny is wonderful and very helpful consultant and always reply my emails and returned phone calls promptly.

Transparency
Customer Service
Price Accuracy
Trip Completed Yes
Booking Type Accomodation, Cruise and Flights
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1 comment
Clean Cruising
Anna R.Clean Cruising

Page 1 of 11

Questions & Answers

Rohana

Rohanaasked

hello
Do you serve 'Halal' or Vegetarian diet on board?

3 answers
Gay
Gay

Sorry, I am only a passenger. I don't know if you can get halal, but you can definitely get vegetarian.

Clean Cruising
Anna R.Clean Cruising

HI Rohana, thanks for your question. We are not a cruise line but we can match you with the right cruise line to meet your needs. Feel free to give us a call on 1800 121 187. It is certainly possible for vegetarian and just need to check which cruise line can do Halal.

Rohana
Rohana

Much thanks Anna


Get an answer from our members and Clean Cruising representatives

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