Reviewer Photos & Videos
Learni has organised cruises for us over many years now and has always provided outstanding service. She has just secured our preferred cabin on our 'bucket list' world cruise. She's friendly, helpful and always works diligently to meet our requests.
- Verified customer
Always great service
For nearly 10 years, Ciaran has been organising my trips - cruises, flights, last minute changes and COVID refunds. Nothing is too much trouble for him and he will even suggest better options if they're available. also, on the odd occasion that he is not available, the other staff members are equally efficient and helpful. Clean Cruising is my first and last choice in Travel Agents.
Very professional service
We have used the services of Clean Cruising on several occasions to plan and book holidays for ourselves and our extended family. We have always found staff at Clean Cruising to be very professional in all aspects of their service; for example: promptness and accuracy of responding to requests and extensive knowledge of travel options with corresponding helpful advice. Also, their customer relations are exceptional, evident from their listening skills, their willingness to give full attention and time to us as well as a clear commitment to cust...omer satisfaction. In particular, I would make special reference to Natasha Osman with whom we have had extensive dealings in planning and booking our travel. Her professionalism has been constant on all occasions. We have found her constancy of excellent service in the years pre-Covid as well as assisting us through the minefield of adjustments and cancellations of bookings associated with the travel restrictions triggered by the onset of Covid 19. We highly recommend Clean Cruising.
My daughter and I have used Clean Cruising to book our holidays for a number of years now, and Athena has always gone above and beyond what we had expected. During Covid we had two cruises cancelled and Athena saw to it that all monies were refunded in full. We look forward to cruising with CC again when things get back to normal.
Best Agency ever!
I have booked several cruises now with Clean Cruising over the past few years and can highly recommend them. Rob Warner is always professional, friendly and very helpful. Since the COVID outbreak I have had several booked cruises cancelled by the cruise line and Rob has attended to this promptly, ensuring refunds etc were secured and keeping me up to date with progress. I am now looking forward to future cruises already booked with Clean Cruising .
My wife & I would like to take this opportunity to express our thanks & sincere gratitude towards our personal experience with Russell Cameron.
To our advantage we stumbled upon
Clean Cruising (Russell) totally by mistake.
Having our own travel agent previously for many years.
Right from the gecko, we’ve found Russell to be sincere, honest & more than helpful in every aspect of our booking for overseas holidays.
Also considering the COVID crisis, which had all holiday makers confused, concerned & worried ie: regards to refunds & credits.
Russell is the Agent! The Superstar Agent!
We have booked several cruises / holidays with Russell and he has never let us down. He had staff waiting at Sydney Airport when all flights were delayed and we made our cruise by half an hour he was in constant contact to get the job done!
Well! Covid! Like a lot of people our holiday for July 2020 was cancelled but Russell just jumped in and re booked all 5 cabins near perfect same spots altogether straight away including applying the bonus OBC as it now looks like another cruise will be cancelled, I know Russell has our backs, You say how? ...
Worry free booking
Rita Cross of Clean Cruising does everything to assist in making a Cruise bookings easy and worry-free for us.
I would suggest that things have been very difficult for the Consultants at Clean Cruising over the last twelve
months, but we have every faith in Rita dealing with our booking for August and she has promised to keep us informed of any matters or changes that might occur in view of the on-going COVID restrictions.
Thank you Rita.
The Go To Booking Agent
Although from Sydney I feel part of the Clean Cruising Brisbane family. Always professional, their team of people are ready and willing to assist with a booking or just with information about itineraries. No hidden fees, accurate advice, assistance with travel insurance, whatever the request it is handled efficiently.
I have booked several cruises over the last few years with Russell Cameron who has been the most helpful and professional travel agent I have encountered, so I will continue to deal with him. My cruises have been wonderful, made ...
I have booked several cruises through Clean Cruising, usually with Sally.
The service and friendliness is excellent. I have recommended Clean Cruising to family members who are also very pleased with the service etc.
I have booked two cruises through CC for this year and fingers crossed all goes ahead as planned.
Sarah W is a Star!
Sarah has uncanny ability to anticipate customer needs. This stems from constant and exceptional communication, her capacity to really listen to our wants and needs and the fact that she is a very experienced travel agent that knows her products.
A job well done !
The service was excellent, Rita did a wonderful job,our booking was very complex as we had a stack of on -board credits and financial credits from cancelled trips etc to deal with but nothing was to much trouble and Rita sorted it all out for us,now we are just looking forward to our next trip.
Fantastic customer service and advice!
Our agent Shari is always a delight to work alongside when it comes to planning our trips! Whether it’s tours or experiences she always knows how to work within our budget to get us the best value with the best companies. Her wealth of knowledge, cheerfulness and attentiveness to make sure we have an enjoy holiday is wonderful and thoughtful.
Sally did my first booking and I was so pleased when I experienced her expertise for my second cruise. Everything was just perfect and when I book the next I hope to encounter Sally again. She so so helpful and nothing is a bother for her. Thank you Sally for such an enjoyable cruise
Can't wait to cruise again
We have used Clean Cruising for several years now, and have always found our Consultant Sarah Wilmott more than helpful. She has recently arranged another cruise in 2022, (fingers crossed). She has looked after our requirements, etc. If it was possible, we would certainly score her 10/10. We would recommend her to anyone.
John & Anne Davis
Questions & Answers
Do you serve 'Halal' or Vegetarian diet on board?
Sorry, I am only a passenger. I don't know if you can get halal, but you can definitely get vegetarian.
Anna R.Clean Cruising
HI Rohana, thanks for your question. We are not a cruise line but we can match you with the right cruise line to meet your needs. Feel free to give us a call on 1800 121 187. It is certainly possible for vegetarian and just need to check which cruise line can do Halal.
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