Clean Cruising
- cleancruising.com.au
- ✓ Verified company
591 reviews · Statistics
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Reviews
Excellent Cruise Company
Clean Cruising have been a pleasure to deal with. Our consultant has been excellent and the service great. We recently returned from a cruise organised through them and met others on the ship who were also members of Clean Cruising.... and who also spoke very highly of their service and integrity.
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Cruise booking
Have used Clean cruising a few times now
Happy to discuss travel plans ,always cruises for Us
Usually another consultant will follow up anything if the Consultant you've dealt with is not available
Also find they will price match if you see a better deal
Very happy customers
Clean Cruising are great to deal with! My wife and I have cruised on 11 occasions with Clean Cruising's Benice organising practically everything for us. They have always found the best value for money for us and are a pleasure to deal with. We'll be booking with them again very soon!
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Excellent service by professionals
My consultant was great and thorough. Helped me all the way from beginning to the end
Highly recommend
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Best Cruise Specialist around.
Clean Cruising look after you from the day you commit to one of their cruises allocated. Their prices are lower at times than what the cruise lines afore. As a member they provide many prizes, incentives and helpful hints.
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Great service
Joanne and the team provided excellent professional feedback and responded to my emails with questions etc. in a timely manner. Organised cruise details quickly and made things smooth.
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Excellent company. Got more than we ever expected.
We received priority treatment. When we went to line up, in what was about 1/2 hr queue, we were advised we were priority customers. Therefore, we were sent straight to the start of the queue. This was already organised by Loren. We were so amazed and grateful. Definitely our next trip will be done through Clean Cruising. No complaints everything was smooth sailing on Melbourne Cup trip.
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Awesome
We've used clean cruising twice now and will not hesitate to use again. The staff are knowledgeable and friendly and very prompt with responses Highly recommend this company.
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Cruise booking with Clean Cruising
Joanne McKeon from Cleaning Cruising was wonderful from start to finish with our booking. Joanne answered all our inquiries in a professional & prompt manner.
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Amazing Service
Our consultant at Clean Cruising is amazing. She listens to what we want and spends the time to find the perfect trip for us.
Everything costs exactly as we were advised with no hidden fees.
We actually booked cruises that met up with each other to travel all the way from Alaska to Sydney.
Great company to deal with!!
We've been on quite a few cruises now, and cleancruising are the best to deal with.
No problem getting refunds for cancelled cruises.....lift and shift....Andrew Garrett and the other staff have always sorted things out for us...
Superior Customer Service
I would like to thank Clean Cruising for their excellent customer services. Senior Consultant Sally always takes care of my queries in a jiffy.
Whenever my wife and I are interested in a particular cruise, Sally provides timely and helpful advice regarding all the important information.
Her knowledge of the cruising sector is phenomenal.
For example, my wife and I were interested in a cruise out of Singapore but the ship was also returning to Singapore. As we were on extended vacation in Thailand, I enquired as to whether we could board and al
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Clean cruising staff and trip
Hi all just returned last week from a month long holiday travelling to Canada Alaska Miami The East Caribbean and Orlando all put together by the wonderful team at clean cruising we had an awesome time and the work done by the team went off like clock work been booking with this company for ten years now and always get exceptional service you can trust these people to get it right.And a special thanks to my personal agent Rob Warner we will be talking soon about our next trip.
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Still The Best
Speaking with other passengers on our 57 day Half World cruise we understand how lucky we are to be associated with Clean Cruises and especially Athena, nothing is ever a problem, gets attended to thoroughly and quickly. It’s now a total of 7 cruises we have been on and have now booked our next cruise for October 2024, big thank you to Athena
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Best Travel Agents Around
Dee and the whole Clean Cruising team were really amazing. Kept me up dated with all my cruise details, helped with my many questions and assisted when I wanted to upgrade. Would recommend to anyone wanting to do a cruise to contact Clean Cruising, especially if travelling in a large group like I was.
Show detailsQuestions & Answers
Hi looking for carneval splendor Sydney 15.5.23 to 24.5.23
Hi Trudy - thanks so much for your message. Could you send through your enquiry to enquiries@cleancruising.com.au? That way we'll be able to match you to the consultant best suited to your needs. Kind regards, The Clean Cruising team
We are looking for the Carnival Splendor dep. Sydney on 15.5.23 to 24.5.23 for 2 people. Balconies seems to be booked out.
We are also interested from 24.5.23 to 28.5. 23 as well.
Thanks Trudy
Customer long time ago. 340 points on RCCL.
Hi Trudy, thanks for this. I've just checked with the team and they haven't received your enquiry through to enquiries@cleancruising.com.au. Could you resend your email through to that address and we'll have a look at what's available for you and match you with the best consultant! Many thanks, Clean Cruising
Hi,
Does Clean Cruising price match with proof of price from competitors?
Our experience with Russell Cameron from Clean Cruising is that he will match and often provide a better price than other companies including the cruise lines which is why we deal with him for all our cruise bookings.
Thanks, John, unfortunately it was not the response I received. Maybe some consultants are too busy with other clients.
Yes they do price match with confirmation.
Get an answer from our members and Clean Cruising representatives
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About Clean Cruising
Clean Cruising is a cruise operator that is100% family owned and operated, and has been based in Australia for 20 years.
With destinations all over the world, as well as Transatlantic and world cruises, you’re bound to find a trip that’s right for you.
The fare you pay for a cruise includes accommodation, all meals onboard the ship (including 24-hour room service), onboard daytime activities, as well as evening entertainment on most ships. That means you can know what most of your holiday will cost before you even head for the terminal or airport.
Part of Clean Cruising’s mission is to make a positive contribution to the environment, and Clean Cruising works with Take Three for the Sea, Substation 33, and Rural Aid to help support Aussie community and environmental initiatives.
Points of praise:
- Most reviewers found that Clean Cruising’s customer service was friendly, organised, and professional. They said that company representatives were on top of their travel plans and answered all their questions quickly.
- Reviewers also praised the flexibility of Clean Cruising. When cruises were delayed or cancelled, or when reviewers needed to change their plans (often due to COVID-19 restrictions), they reported that the company was accommodating to their needs and gave them the best alternatives.
- Overall, reviewers said that the cruises they booked with Clean Cruises were great experiences that met - and even exceeded - expectations.
| Category | Booking Services |
|---|---|
| Service Types | Cruises |
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