551 reviews
Completed my RSA (NSW) in Feb 2026 and this week successfully completed my RCG (NSW) thanks to Alicia Bulmer. Her knowledge of the industry and practical examples were great, including her running of the course and assistance as required during the day. The day went by very quickly and was very enjoyable. Definitely recommend Clear to Work, and Alicia, thank you. Show details
I am very grateful for the support I received from my trainer throughout the course. Linda was consistently patient, approachable, and always willing to assist whenever I needed help. The explanations were clear, and the guidance made a real difference in my learning experience. I felt supported at every step. I highly recommend this course to anyone looking for professionally qualified, committed, and truly helpful.
WORST COMPANY EVER – Pls reframe from using this company for yr checks, Extremely slow service the worst I have encountered in 8 years as I regularly required checks to be complete for my type of work. Don't WASTE YOUR TIME AND MONEY WITH HIS COMPANY
Reviews with attachments
Hello, I took this course to obtain my Food Safety certification. English is not my first language, so I faced some difficulties, but the lectures, explanations, and videos were all detailed and very helpful, making it easy to study. When submitting the final assessment, I got a bit confused and had to make several corrections, but Linda was a… Read more
great help! She was extremely kind and explained everything to me in detail. I honestly don’t think I could have obtained the certification without her support.
I truly believe that choosing Clear to Work for my certification was the best decision! I would highly recommend it to everyone.
Thank you so much!!
Highly Recommend – Reviews saying this is a scam and unusable are untrue atleast now as of december 2024. I payed for the same day marking and it was literally marked and approved within 2 hours of me submitting it at 3pm today, and i just got my interim certificate at 9pm. Modules were easy and there are pop up guides on every question that are there if you're 'stuck' . Highly recommend
A bit extortionate – Got the cert I needed but was charged extra money to download it because I apparently took too long, which I think is extortionate
Course is good, at least the material and the way they assess is good. But the certification is useless. The certificate they give after successful completion of the course is not recognised or accepted by SEEK. So cannot have it verified on my profile. The SEEK verification requires a certain VET code, that ClearToWork cannot provide. This is… Read more
useless, as I am unable to display the certificate on my profile. Less chances of an employer calling me for an interview. Do not waste your time.
I had a very very bad experience with clear to work, do not go with clear to work any of courses. U will get disappointed Wasting your time and money, they are cheating people, put lower courses price to bring more people and not let u pass, gave u hundreds of reason why your fail. Remember do not go with clear to work Remember do not go with clear to work Remember do not go with clear to work
Hi Shuzhu, assessors have strict parameters and… Read more
Positive reviews
Awesome group to study with. Just completed my food supervisors certificate and Linda and Steve went above and beyond to help complete. Sitting on the phone with me and talking me through questions that I was unsure about with wording to make this course a completion. Marking of assessments only took a few days but when explained why I was on a… Read more
deadline to complete Linda went that extra mile and communicated with me when I had submitted an assessment and she would mark it promptly, allowing me to meet my deadline. Recommended studying with these guys.
Dear Clear to Work, I recently had an experience with your team that was so positive, it warranted a review. I must first extend my thanks to Support Officer Nathan G., who initially assisted me and expertly directed my query to Linda S. I consider myself extremely lucky to have had Linda as my assessor. I was facing a tight deadline for a… Read more
refresher course and was feeling the pressure. Linda delivered nothing short of amazing service when I needed it most. She proactively contacted me, provided crystal-clear steps, and went out of her way to secure the necessary documents for me.
Her support was truly invaluable and far exceeded all my expectations. Linda didn't just do her job; she genuinely went the extra mile, demonstrating a level of care and dedication that is rare. She ensured I could successfully complete my course on time, and for that, I am immensely grateful.
Thank you, Linda, for your outstanding dedication and exceptional service!
Louise
They were so fast and courteous in helping me when I had a problem uploading "things" that became frustrating but they cured that. Highly recommended Thanks again crew
Negative reviews
What should have been a simple online course is a total time waste. To participate in the course you need to share a whole bunch of personal details. There is no mention of data harvesting before the payment There is no disclosure that you will receive a discounted price for the exchange of your personal data. The company has no phone number typical of scam sites I would avoid this company
Hi Gabriel, As stated in our previous email, we… Read more
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Easily the worst online "course" I’ve ever had the displeasure of engaging with. I’ve been a teacher for over 13 years, and this was by far the most poorly designed, frustrating, and unprofessional piece of “education and training” I’ve encountered. Dull, uninspiring, repetitive ad nauseum and laughably unnatural training "videos", supposed to… Read more
replicate "real-life scenarios" of Karen and Greg having unbearably cringeworthy public breakdowns that would fail any Year 9 drama class scripted by the most primitive of AI bots.
The assessment process is a joke—impersonal, robotic, and seemingly set up to fail capable candidates. It feels like a money-making scheme designed to pressure users into retakes. I was failed for allegedly “reading from a script” in four out of five role-play videos—yet one was inexplicably accepted. Where’s the consistency or logic? Make it make sense!
The course content is padded with irrelevant filler to stretch it to six painful hours. The final assessments are laughable. They are vague, confusing and the marking criteria and so-called prompts (often just links to random, very poorly-worded sections) are shoddily thrown together, lazy, extremely poorly thought through and unhelpful.
This course is a disservice to all learners and a stain on the concept of training. Avoid at all costs (literally!) if you can.
Hi Ash, we are so sorry to hear that you did not… Read more
Used clear to work to get federal police clearance very very slow used other site which was cheaper and faster this site not good be prepared for headache using this
Thank you for your feedback Rod With the AFPs form… Read more
Recent reviews
The pre course material was excellent. It covered all the necessary information. It was clear, easily understood and comprehensive. Having read the course material prior to the Virtual presentation I felt like I had a fantastic foundation of knowledge to go into the online training. The Virtual presentation facilitator was amazing! She was… Read more
engaging, her real world experience helped to illustrate the material in a tangible way. She was extremely knowledgeable. Her communication skills were excellent. She didn't drag things on too long or cut things too short. She made the day enjoyable and she was personable. I would highly recommend Clear to Work for your RCG training course provider.
The session was well run and enjoyable, Alicia did an excellent job of including all participants and making all areas of the content clear. I found the quizzes/assessments simple and efficient.
Don't use this company !!! they keep asking for more money to extend but they never give you the certificate always something else to complete it's obviously there way of getting more money from you. I'm done with them waste of time energy and money and after all of that !! 5 months of stress i have to now start again with another company. Stay clear of clear to work!!! Because there is nothing clear about them !! Not happy.
I'm extremely satisfied with Clear to Work's service! I recently applied for a police clearance certificate, and despite having some doubts, their team responded incredibly fast to my emails. The website instructions were clear and easy to follow. I received my PCC within 24 hours, which was impressive. Overall, I'd give Clear to Work a 5-star rating for their efficient and professional service. Show reply
The staff were very helpful and replied in a timely manner. I had a number of hiccups with the application. One of them self created and the other a department of transport not recognising my drivers licence. Your staff were able to sort the problem swiftly. Thank you Show reply
I did the RGBO course, run by Alicia. It was informative at the right level, was conducted on time, in the time allotted, and on quality. Alicia was helpful and went the extra mile.
DO NOT USE CLEAR TO WORK TO GET TOUR POLICE CHECK – No star. NOT USING this again or even recommend it. They can’t process my application with no alternative and yet i have to pay for refund.
Thank you for your feedback Everley. We were unable… Read more
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Was simple enough.! Little perplexed as to why you pay BEFORE submitting any details. Results were quicker than expected. Not much to complain about. Web site ok to deal with, just use your head and read everything as toh upload photos.
Outstanding – Amazing experience, very thankful. As a former member of the NSW Police these Checks usually take weeks - all complete in two days. Viv, Clear to Work, so friendly and helpful in answering my questions. Definitely best provider for this service. Gratitude. Show reply
OK but uses tracking cookies/pixel from tiktok – Police check response was fairly quick and the website is fairly easy to use. However, the webpages place tracking cookies and tracking pixels from tiktok and facebook, and an inadequate explanation was provided when queries were made about this.
The RSA Course in an absolute disaster! – The RSA Course is an absolute disaster. You have to submit 5 Videos of yourself, but these videos are not reviewed by the staff. Instead, they are randomly rejected without an individual explanation. They use only the same copy paste text as "explanation", stating that another learner once has used a similar video and it was therefore considered… Read more
copied. If they are using the same assessment for years and thousands of people take these course online, of course, multiple people give the same answers! So, its impossible to pass this course. It's complete fraud!
Excellent service and assistance – Great and prompt service from clear to work. Quick response on queries and also extra fast turnaround time for the police check. Thoroughly recommend ☺️ Show reply
Dave saved the day – After a difficult start for a police clearance where PDF format is not accepted for your identity verification & everything must be in jpeg I complained. Since then Dave at clear to work has been excellent in his explanation and communication. Without him I wouldn't have recommended clear to work. Would consider reusing them in the future.
Police Check – The process for my Police Check was quick and easy, they were always in contact and the info was clear. Very helpful and happy with the way it all went.
Further hints and tips – My husband helped me with aspects of this as he had just done his own, and I struggle with technology at times. A couple of tips to make it quicker and easier would be suggesting that the applicant takes ALL of the required photos (front AND back) in advance to save going in and out of the photo library and website. Also, if a person had a name… Read more
change (as I did after getting married) that the program can immediately request upload of the document to prove this, rather than waiting for another email to upload it on another day. The speed and efficiency of receiving the outcome of the check was impressive! Thank you.
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Hi Suvrat, thank you for your reply. Based on your… Read more