Climate Master

Climate Master
Climate Master

105 reviews

95% · 1005 · 5%


105 reviews
105 reviews
Pronto12Canberra Central 2602, ACT
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Wouldn't provide a detailed quote

Asked for a detailed breakup of costs for installation of a new ducted reverse cycle aircon system for the house. Even wrote a letter (attached) explaining what I wanted. Refused to supply a detailed quote even though a business is obliged under Consumer Law to supply a detailed breakup on a receipt after a job is done - which they were quite prepared to do. So they have the details to put on a receipt but won't let you see the details in advance. They are off my list of suppliers.
Unhappy Customer
Unhappy Customer

Appalling service

My parents in their 80's have been without heating for a week and the care factor is zero from this company. They replaced their central heating unit, and when it was found to be faulty they tried to blame another company. Climate Master claim they don't service the brand they replaced, however they are the rep for Brivis. Emails from Climate Master confirm that they service and repair for them. Will not ever use this company again, nor ever recommend them. They have lied and tried to shift the blame, whilst my elderly parents have been left in the freezing cold Canberra nights. Shame on this company
Climate Master
Climate Master   DM   
Gillian F.
Gillian F.Evatt 2617, ACT

Great service

Our Brivis HX30 packed it in after 11 years of faithful service. Climate Master were able to slot me in within a week and a new circuit board was installed. The heater was unfortunately not pushing enough air through to the farthest room and a call was put in and a technician attended the following day to fix the issue by increasing the fan speed. Very happy with the prompt and friendly service on both occasions by the northside technician Robert W who was able to attend well after normal hours. It is this type of over and above service which sets companies apart from their competitors and for this reason I can thoroughly recommend them.  Show reply
RichardForde 2914, ACT2 posts

Heater service

Did an excellent job again , quick and efficient. Arrived on time ready to start. Left the site clean and tidy Checked the ducting condition and reported all was in good condition Show reply
Happy customer
Happy customer

Heater service

Chris was on time and friendly. Got straight on with the job. Was happy with the serviceand getting list of what work had been done. Would definitely recommend Climate Master for heating and cooling services. Show reply


I was very. happy with the service and the help received from the service provider. The price of the service was satisfactory. He was very efficient and helpful. Thank you.  Show reply
NeilHolt 2615, ACT4 posts

A pleasing experience

Had Gary from Climate Master service our ducked gas heater. He was early, very pleasant and courteous. Fixed a few problems. Great service. Would recommend them for any service for your appliances. Show reply

Heater check up

Chris was prompt and friendly. Got the job done and I am confident that we are safe from any carbon monoxide. Also gave us the tip that our heater was old enough to vote, while still good, might be good to start looking around. Great advice. Thank Chris. See you again next year.  Show reply
a happy client
a happy client

Efficient service, friendly serviceman

Climatemaster managed to fit me into a cancellation over a week before my scheduled time. Gary arrived promptly to service our gas heater. He was efficient and friendly. Very happy with the service Show reply
R D Graetz
R D Graetz Canberra Central 2601, ACT

Excellence in technical support

To record my satisfaction with a routine service/maintenance visit by a ClimateMaster staff member (Chris) for a Brivis gas heater. Could not be more pleased. His work was thorough, efficient and informative.  Show reply
Michal H.
Michal H.Forrest 2603, ACT

excellent heating service

climate master technician Garry was polite, positive and made a couple of key suggestions for improving the performance of our heater. The improvements were immediately apparent Very good value. would like Garry to do our services in future Show reply
NarelleCanberra 2600, ACT

Very happy with Climate Master

I have used Climate Master for many years and I am very happy with their services. They are prompt, efficient and nice to deal with. Their trades people are professional. Thankyou Show reply


The serviceman arrived on Time.
He was obliging and curtious and fully answers all my questions
He went about the service in a very tradesman like manner "VERY SATISFIED"
Very impressed with the cleanness of the site when finished
I will be using ClimateMaster for my service again Next Year and recommend the service to my friends
 Show reply
BruceCanberra 2600, ACT

Excellent service

Was very professional from start to finish. Explained the issue clearly and also what was required to fix the issue. Would definitely have no problems using again and would recommend their company. Show reply

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CategoryAir Conditioning & Heating Services
Product Types ServicedDucted Reverse Cycle Systems and Evaporative Cooling Systems
Services OfferedInstallation and Repairs
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Contact info for Climate Master

Mon8:30 am - 4:30 pm
Tue8:30 am - 4:30 pm
Wed8:30 am - 4:30 pm
Thu8:30 am - 4:30 pm
Fri8:30 am - 4:30 pm
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