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Coco Republic
4.4 from 302 reviews · View Statistics

Reviews

4.4

302 reviews
5
(240)
4
(19)
3
(1)
2
(7)
1
(35)
  • Product Quality
    4.7 (214)
  • Return Claim MadeYes (9) · No (211)
  • Warranty Claim MadeYes (7) · No (215)
  • Product Appearance As advertised (147) · Not as advertised (24)
  • Shipping
    4.1 (13)
  • Customer Service
    4.7 (192)
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Sahar

SaharSydney, NSW

Lounge set

published

Great quality and customer service. Love my lounge set. The cushions and the fabric is high quality. The delivery guys were also very professional.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAlexandria
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The reviewer stated that an incentive was offered for this review

Disappointed

DisappointedSydney, NSW

Frustrating and disappointing

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCrow's Nest
See all answers
Claude

ClaudeSydney, NSW

  • 4 reviews

Phenomenal products

published

Just superb quality and design. We love Coco Republic and take great pride and enjoyment from select pieces in our home. We tend to shop around but always come back to Coco Republic for the design aesthetic and quality.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCrows Nest, NSW
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The reviewer stated that an incentive was offered for this review

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Wonderful!

published

What a lovely experience going through Coco Republic crows nest and buying my furniture. It was a one stop shop and beautiful service. I’ll be back many times. It’s my go to place for everything interior now.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Lakesway

Lakesway

  • 2 reviews

Very Happy Customers

published

Very Easy and pleasing experience visiting your stores. The range of products were displayed beautifully which made it easy to make a decision on purchase
Staff were friendly and very informed.Our purchase took 10weeks for delivery and they kept us informed along the way
All in all very happy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBrickworks Store Southport Qld
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The reviewer stated that an incentive was offered for this review

Helen D

Helen DSouth East Queensland, QLD

  • 2 reviews

Stylish furniture indoors and out!

published

It was a delight to wander around the new outdoor furniture concept store in Brisbane. Many beautify new pieces in a stunning space and great hospitality from the Coco team.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBrisbane
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The reviewer stated that an incentive was offered for this review

CZF

CZFGreater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

Bad quality outdoor furniture, Money wasted

published
  • +9
Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceNot as advertised
Store LocationChadstone and Richmond Stores
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Chantelle

ChantelleGreater Melbourne (Outer), VIC

High quality stunning furniture and amazing interior design staff.

published

I’m amazed with the quality of the furniture I bought. My house looks stunning and after buying from Coco Republic I find it impossible to shop anywhere else because the style and quality cannot be matched. The price point may be perceived to be high by some but it is 100% worth it. I couldn’t recommend the furniture enough. I also found stylist Renee Giardina to be so good at her job, lovely to work with, knowledgeable about the products and she listened to what I personally wanted. Extremely happy!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMelbourne
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The reviewer stated that an incentive was offered for this review

David

DavidSydney, NSW

We love our outdoor furniture

published

We were looking for outdoor furniture that was classy that assisting in making our outdoor area a feature of our unit. Coco Republic made this happen.
Jason and the team at Coco Republic were fantastic to deal with and we are very satisfied with the end result.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAlexandria
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The reviewer stated that an incentive was offered for this review

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anne

anneGreater Melbourne (Inner), VIC

great product - great service-totally worth it!

published

we were treated to great service in store - assistance with fabric selection & advice was easy. While waiting for our chairs they kept us up to date with progress. People were lovely even down to the delivery guys who rang twice to tell me how far away they were. contact less delivery at this time put my mind at ease too. Our chairs are the usual Coco quality we have come to expect.... perfect. worth the price! Thanks!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationrichmond
See all answers

The reviewer stated that an incentive was offered for this review

One of the worst companies I have dealt with

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
See all answers
Kelly

KellySydney Surrounds, NSW

Absolutely stunning!

published

Couldn’t be happier with the product I purchased. It was even better than I was expecting. The quality is just incredible. Online purchasing was easy to navigate and very descriptive.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

K.lummie

K.lummieSouthwest, VIC

Huge deterioration after 6 months

published

The sectional couch looked and felt amazing in store. Once home it requires plumping multiple times a day to feel anywhere near as soft and comfortable. The fabric was much rougher than that shown in store and wore quickly. 1 year on the fabric is discoloured and patchy despite being a dark colour. The cushions look old and saggy even after lots of plumping them up. The seat cushions are hard even after multiple attempts to get rid of any clumps. The couch has been cleaned by professional company but has not improved the colour or texture.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRichmond, Victoria
See all answers
Helen

HelenSydney, NSW

Great customer service

published

We recently purchased a leather couch from the store in Crows Nest. The staff were incredibly helpful and patient. They showed us so many options and talked us through how to match the furniture to our current room. We were fortunate enough to get a phone call when our item became available unexpectedly two months early. We were thrilled to be able to enjoy the couch much sooner. I will be back!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

Anna L.

Anna L.Sydney, NSW

Still waiting for my order after 2 months!

published

Placed order in their store in May, was told delivery takes 4-6 weeks. Been 2 months now order still not here was only told to wait longer. Not worth buying

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
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Absolutely love their service and products are beautiful

published

We walked into the store and greeted lovely by Charlie and helped us. He was friendly and efficient. He helped us through the decision and would definitely recommend coco republic xx

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCrows Nest NSW
See all answers

The reviewer stated that an incentive was offered for this review

Kylie

KylieGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

*** Terrible quality don't waste your time ***

published

This place is a joke. The worst quality product and we have been SO disappointed with what was received and also very average customer service.

We ordered an outdoor table and what arrived was a table with huge cuts in the wood. The one on display had small cuts only 2-3 that were 3cm square. As you can see in the pics what arrived were HUGE and very poorly fixed.

Then about 4 months later the benches (all made in China) arrived... and they are wobbly. See in the pics. We tested it on three different surfaces and they are not straight.

When you pay this price for something you expect to receive good quality product. We have got anything but that.

I wish we could return it all and find someone else.

  • +4
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationRichmond
See all answers

The reviewer stated that an incentive was offered for this review

Waraich

WaraichGreater Melbourne (Outer), VIC

  • 5 reviews
  • 1 like

Great experience

published

Went to Richmond store to buy dining table. Guy had great experience in styling and helped is a lot to match chairs. The table is great quality and the best price.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationRichmond, Victoria
See all answers
Daniela

DanielaGreater Melbourne (Metropolitan), VIC

Perfection!

published

Richmond store, staff and management make my experience at Coco Republic an extremely pleasant one, each and every time. The ‘feel good’ starts the second one enters the showroom. Way to go, guys! Client for life!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Angie Rogers

Angie RogersSouth East Queensland, QLD

  • 3 reviews

Excellent customer service and product knowledge

published

The Coco Republic store is stunning, their products are displayed beautifully and the showroom is easy to navigate. Good range and excellent quality. Very satisfied. No assembly required on the products purchased for my clients.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley, Brisbane QLD
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Disappointed

Disappointedasked

Coco Republic

Has anyone else experienced the seat cushions on the Stratton Slope Lounge becoming very saggy and loose with the outline of foam very visible ?

No answers
Kazza

Kazzaasked

Coco Republic

Has anyone purchased a Timothy Oulton Nest sofa?

No answers
Julie L.

Julie L.asked

Coco Republic

Has anyone purchased Coco Republic Long Beach 3 seater sofa?
Any comments on quality appreciated

1 answer
MAC
MAC

No, but in the past I have purchased 3 seat lounges and they were great.

Get an answer from our members

Details

Compare all 2 Coco Republic
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and Sofas
Compare all 2 Coco Republic

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