Cointree

Crypto is meant to allow fast and easy transactions. BUT not with CoinTree.
You can buy crypto, but they do not let you send it!!!!!
Unless it's BTC, BCH or ETH
Or unless you spend $50,000 and make a bunch of referrals.
I consider this exchange is mean, petty, greedy and horrible based on it's locking you out of the most basic and necessary of features.

I started my crypto purchasing with Cointree. While their platform is very simple to use, their customer "support" is badly lacking. You ask a specific question when you cannot find the answer on their outdated website, and they point you back to the website.

It is time-wasting, and deflective, and belongs back in the last century. Whoever trains the Cointree staff needs a foot up the backside.

Also, since discovering other platforms, I discovered Cointree adds a lot more margin onto spreads and spot prices. And I'm talking sometimes a 2-3c ...

Following pointless communication with numerous employees including 'senior management' (who has promised to respond in writing in 24 hours), this matter of my stolen money needs to be escalated.

"Plenty of one-star reviews on productreview.com and many more sites - soon to be added to - including your direct quotes. To call you rogues is essentially a compliment - to many, you outright steal from your clients. Your conduct seriously lacked candor and I look forward to meeting you in person at arbitration and maybe VCAT and magistrates court. ...