Superhero

Absolutely shocking. Just withdraw AU$1500 the transfer fee on top of the wise fee with AU$25 which is just insane that you’re paying $25 to to Superhero not to Wise just to trade on their platform which is AU$50 when you take into putting the money on the platform and taking it off it’s just it should be illegal that they can add such a large fee to withdraw your money

Love that investments in shares can be as low as $10 and brokerage fee is only $2. One purchase failed but telephoning was fast and person talked me through it. CMC Invest was easier to navigate etc, but each different investment was a minimum of $500, so I changed to Superhero.

Pretty poor site considering the hype. States you get the best price for the day, but it’s the highest you’ll get, when you sell, you get the lowest rate. There is no control on how you trade like in other trading sites.

Meh, I'll give it a 4/5. Seems awesome and user friendly but as it's my first have nothing to compare it with. It's so easy to get started as there seems to be no minimum (I haven't found it yet) and the $2 trade fee is the best out there I think. For these reasons they should get even more behind the "beginner" or "entry level" traders like… Read more ·  1

myself and have a bit more easily accessable glossary of terms lol. I know you can google any of this stuff anyway I guess. My biggest gripe would be on laptop I can only have one Superhero tab open or I need to log in again and the old tab logs out grrr, [Content Removed] is that?

I wanted a product designed to make it easy to view, assess and execute ASX share trading. Superhero did exceed my expectations when it comes to its simplicity. The cost of doing long term share holding investments for me was important and I believe I've* made the right choice. The payID facility, the portfolio diversification/classification of… Read more

purchased shares and easy following/watchlist of US and AU stocks were the cherry on top. Last but not least was the unbeatable/competitive brokerage fees.

*An AI tool (Grok) did suggest this utility as the best for my use case and it was indeed accurate.

After trading with Stake for over 3 years I decided to switch to SuperHero after Stake became inconsistent and slower at processing my withdraws the same business day. Superhero is my super hero. They are so much better than Stake in so many ways. Superhero is more than 30% cheaper to trade with than Stake. Super Hero process all my withdraws… Read more

automatically the same business day during business hours. Stake only process some withdraws automatically the same business day. Super Hero have instant Osko deposits to your trading account from any Aussie Bank. Stake you have to wait up to 10-25mins for Osko deposits to come through. Super Hero’s custodial HIN is not a good reason to choose Stake over Super Hero because it only takes 10 business days to transfer your shares to another broker anyway if in the unlikely worst event happens and they go into liquidation.

No stars would be more appropriate, incredibly difficult to transfer shares between accounts even if it's on their own platform. Even more difficult to transfer them to an account on an external exchange.. they have contradictions at every steps. I transferred 1 tranche to an external platform, tried again shortly after and conveniently "the names… Read more

don't match" on the secondary. A very basic offering. Good, fast and cheap, you can generally only get 2, - in this case it's just cheap... Would recommend paying more in your brokerage for better features, faster real time data (US) and service.

You were so right bomber o Try getting your own money out to invest elsewhere when you have $500k US in shares $20k at a time. Took a month and the cost was enormous as i had to transfer money from overseas to settle a property deal at a bad exchange rate. Be very careful if you are investing large amounts. Hiding behind security concerns is… Read more

rubbish, nobody else has a problem returning your money when you need it. PS DID ASK FOR THE INCREASE TO 100k sent all the information they required and never heard another word. NOT A HAPPY INVESTOR & WILL NEVER GO BACK

These guys have a lot of fluff on their website but trying to find an ABN or USI (they have multiple which is a massive concern) is a nightmare. I would recommend staying away and look for a more reputable fund that doesn't rely on so muich garbage to sign up new members.

It may have low fees, but try and withdraw funds above their daily limit and get prepared to be told that you need to verifiy why you are wanting to withdraw your money inexcess of their daily limit. This is after answering all of their security questions, after supplying them with a copy of the required bank statement as to where the funds are to… Read more

be transferred and this is after sending them a photo of yourself holding a passport to verify your identify. It still wasnt enough to withdraw your own funds out over the daily limit. If they approve you on whatever basis they feel like, they will as increase that limit on that occassion to $100,000. Fine if you trade below those levels, but above that, even after proving yuor ID, even over the phone, they refuse to allow you to withdrawn large amounts of your own money. Then they ask to prove to them what the purpose of withdrawing my funds were and send them verification of the proof. In my case i need to use the fund to settlement on a property and they demanded i send them proof of contract and settlement - There is now a case pending with AFCA with remedies and in process of referring to ASIC. - these guys should have their financial license revoked. All done under the guise of protecting me - more like profitering from holding other peoples money for as long as they can. If that is worth paying $2 a trade then use them,

Easy to invest, but they are trying to trap you by adding fees for withdrawal and transfer. 4 new fees were added in the time I was them, now moved directly to Betashares.

DID NOT SIGN UP FOR INSURANCE AND WAS CHARGED FOR YEARS DUE TO NOT OPTING OUT – UPDATE - they did nothing and everything below is the outcome... I transferred to Superhero years ago and just realised i've been paying insurance premiums. When you sign up your given default in the fine print, then you need to opt out so they don't charge premiums. Ive been paying insurance for years and only realised late last year through an… Read more

email saying as ive been inactive they cant insure me.

After emailing my complaint they basically said they wont refund my money as i didn't opt out of the default insurance.

I even called to asked them about insurance when i signed up (which they have acknowledged that i declined due to their limits not being suitable for my needs).

How is this even possible to get coverage without wanting it due to not option out?!

What a joke!!!

Had trouble opening account with my ID and eventually got it sorted but would have been nice to be able to speak to someone. Do realiseID has to be done for security in this day and age but I was fair dickum and needed HELP and found it very very frustrating

At first I thought I’ve found an honest (less deceiving) super company. Guess what. I was wrong. I went through massive emails back and forth (they don’t have phone line for support!!!) to make them list my spouse as my beneficiary. Finally they did. BUT unlike what I applied for, it was stated as a non binding beneficiary (which is a made up… Read more

crap to get away with paying your beneficiary when you are gone). And now they are not even responding to my email altogether. I don’t think I don’t even need to discourage you from joining up with them. You just beware of the loopholes and details that will make your future worthless and render your life savings null. That’s shameful for every one of such companies based on fraud and crap. To top that up they are charging Tax deductions against your super which is technically illegal and they never respond to you when you ask questions. Stay alert stay away.

Good thing about Superhero : lower trading fee than Stakes, which is US$2 each trade Bad side: It does not provide Pre-market and After-market trading for US stock, which Stake app, Moomoo and others provide entended trading hours for customers. It only gives you limit order and market order for Regular Market, which customers may miss out the… Read more

best trading price. I hope Superhero can improve this asap, otherwise I will have to switch to other platforms.

Lomg time user, will be moving. It was good starting out, but have been trying to buy shares of a recent IPO in US. BE WARNED. Superhero does not allow market trading of new listing it seems for days after the listing. Very slow, and support doesn't understand trading at all, promises to "look into it" and no response. Show details

Disappointed by Missing Core Features & Poor Usability **Rating:** ★☆☆☆☆ I've tried to stay patient, but the platform falls short on several key functions expected from a serious trading app: - **No price alerts**, **no stop-loss or trailing stop orders**—basic risk management tools are completely missing. - **Watchlist features are… Read more

underwhelming**: No filters, no sorting, and no access to other key financial metrics like valuation or fundamentals.

- Charts used to **show historical buy/sell points**, but now that’s disappeared, making it hard to track past trading decisions.

- The **interface lacks polish**—nothing close to competitors like Stake or moomoo. It feels outdated and clunky.

- For a premium platform, these are essential tools, not extras. I'm not asking for bells and whistles—just functionality that any modern investor needs.

I hope the team takes this feedback seriously. Right now, I wouldn’t recommend Superhero to anyone looking for a reliable, user-centered trading experience.

You get what you paid for. No detailed info on dividends, unable to place order for the day, no communication if order through email - you have to download the pdf. Rather unfriendly gui.

Superhero's FX transfer fees, while seemingly low in percentage terms, can be substantial for larger trades. They are charged as 65 basis points (bps) or 0.65% of the conversion. This translates to 65 cents USD per $100 AUD converted, which, depending on the exchange rate, can be a significant cost, especially when transferring larger sums of… Read more

money

It is also frustrating to need withdraw cash convert into AUD and then back into USD before withdrawing into my own USD bank account .

Good for beginners but a very Aussie centric platform with US as an add on.

3 weeks after I contacting customer service my bank account for a withdrawal is still not linked. They say on their website: "To add a bank account please make a deposit (excluding BPAY) from a bank account in the same name as your Superhero account". I made deposit from 2 accounts, they were happy to take my money but neither of the account has… Read more

been linked for a witdraw and they are still not linked. Person called Oakley uses fake politeness to dump responsibility on the operations team. I wish I read the reviews earlier.

Would give Superheroo negative Stars if I could. This mob locks you out of your account and makes you jump through hoops to re-enable it wanting you to provide them with personal info over and over again. U can Close my account. Easy to see by your review score that others also have a very low opinion of u 2. Will use a reputable company from now on

One thing I noticed during my first trade: An order for shares is placed. Fine. That order can then be reviewed. Fine. If wanted I could cancel order. Clear. However, I did not see or find a mechanism to alter the order. IF I wanted to decrease my per share purchase level or raise that purchase level, I could not see how the change (not cancel) could be introduced.

**Beware of this so-called "Superhero Super"! It feels more like a super scam!** My previous super fund was steadily increasing until it was sold to Superhero. The moment my funds transitioned to Superhero, I watched my balance plummet by $12500.00 in just one month. I can't even bring in $12,500 per month after tax! They failed to communicate… Read more

important updates about the status of the rollover into the new fund.

**Make no mistake: this "Superhero" is nothing but a super trickster!**

When I reached out for help, the operator could only respond with, "I’m unable to provide advice, but you can switch your investment."

Superhero needs to improve its ethics and provide better training for staff, so they can relay useful information to members in need of their help.

This was such an easy process. Setting up my account, transferring money over then buying shares were all so easy through the app. For a first time invester this app was a great choice!!