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comGateway
David WGreater Melbourne (Inner), VIC
- 3 reviews
- 2 likes
- Verified customer
Great service with fast turn around
Took ages to find a replacement for my previous shipper, ComGateway provide a great service at a reasonable price. Just wished I had found them sooner. Delivery was early and prompt and clearly packed to reduce shipping costs. Highly recommend.
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Andrew CockerillGreater Melbourne (Metropolitan), VIC
- Verified customer
A great and efficient way to import
Process was simple, i was kept up to date with where things were at. Made the process very easy. This was myfirst comGateway order after utilising another service, and I will not be going back.
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Robert MoysesGreater Melbourne (Metropolitan), VIC
- Verified customer
Smooth as ice
I have used a similar proxy shipping service previously, when they went out of business I had to look for another. So I gave comGateway a try. Wow what a difference there are no text messages back and forth and confusion.
A clean interface in your account and packages are photographed with easy management of combining products shipping to your desired destination.
Very smooth experience with no real headaches, I highly recommend com Gateway they have not let me down with all packages arriving intact and simple easy interaction.
Give them a try.
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Brian
- 2 reviews
- 1 like
- Verified customer
Fast and reliable
Have received multiple orders from them.
All have been delivered faster than estimated.
You pay for the service and in my view it is well worth it.
3 days from USA to Australia.
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- Verified customer
Did exactly what it said on the tin
Comgateway was quick and efficient. Using this service we were able to purchase a discounted item on special offer from the US at half its local cost, even with P&P included. Item delivered by courier within four days of leaving the U.S. We dared not believe it could be that quick and simple, but it was. Will use this service again if the need arises.
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BunSydney, NSW
- 2 reviews
- 6 likes
- Verified customer
USA to Australia, very good service.
This is a great service when purchasing from a company that no longer wants to send to Oz. Their tracking information is impeccable and I always felt confident that the package would arrive...mine actually came days earlier than the estimate.
My only complaint is that it wasn’t clear about the difference between actual weight and cubic weight which I found confusing. I would have liked to have known if it would have been cheaper to get it repackaged into a smaller box or sent in the box from the seller, which is what I did. There was a lot of ‘...Read more
1 comment
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Liz PMetropolitan Adelaide, SA
- 3 reviews
- 4 likes
- Verified customer
USA to Australia, Love this Service!
I've been buying on eBay.com and US online sites, using a ComGateway US address, for as long as I can remember. ComGateway also provides you with a telephone number, for if a retailer happens to need to call, which is managed by the ComGateway staff.
From my experiences, I cannot recommend their service enough and would be lost without them! Communication, reliability, delivery time, pricing, convenience all massive ticks. And my most recent parcel arrived 2 days after being sent from the US!!! That must have been good timing, but I never really have to wait long normally anyway. I just love this service. Love, love, love it!
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Vicki PashakisGreater Melbourne (Metropolitan), VIC
- Verified customer
Fast and efficient service!
comGateway is a very organised and professional service. I enjoyed receiving updates of when my products had arrived in there warehouse and the smoothness of getting my items to me in Australia. A faultless system and are look forward to using there services again.
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PetaPerth, WA
- 2 reviews
- 1 like
- Verified customer
from USA to Australia
Thank you to comGateway for making the process of getting a parcel from the USA to Australia safe and swift. I have had many packages sent from the USA via comGateway and know they can be trusted to deliver!!!!!
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Liz GSydney, NSW
- Verified customer
Great service for overseas shoppers
I have used comGateways services for more than 5 years. I have purchased direct with shops in the US and forwarded my parcels to them and also used there buy-for-me service which allowed me to purchase items that I could not have purchased myself. I usually buy a few items at a time and and then ship them all at once as it works out cheaper and most US shops will offer free shipping to comGateways storage so there is no additional cost. All my parcels have arrived fast and without any issues. Even my recent purchases arrived within a week, whic...Read more
h I was impressed as with COVID I wasn’t sure if there would be delays. Also shopping when the sales is on still works out to be well worth it with even with our currency conversion not being that great at the moment. I would highly recommend this service, it’s fast and efficient and easy!Similar opinion? Write a review on ProductReview.com.au!
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Rolf W
- 3 reviews
- 1 like
- Verified customer
Efficient and easy to use
Parcel arrived earlier than expected!
I also used comgateways purchasing service. Easy to use and for a reasonable small additional fee they ordered an paid for the item on my behalf. Will definitely use again!
3 comments
Charlie of SupportcomGateway
Thank you for rating us Rolf. What can we do to have a higher star rating?
Not sure why it showed up as 2 stars when I rated your service 5 stars. I've updated the star rating and it's pending approval.
Cheers
Charlie of SupportcomGateway
Thanks a bunch, Rolf. Have a great holiday season ahead!
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- Verified customer
Problem-solver
Packages always arrive in excellent time and in perfect condition.
Most of all comGateway make possible to solve logistic problems AustPost either can’t handle or won’t take responsibility for.
Problem solvers
Efficient. Effective. Reliable.
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Louisa17Melbourne, Victoria
- 3 reviews
- 9 likes
Professional, Fast and oh-so Convenient
I've been using comGateway for several years and I highly recommend them!
I've got a physical address and telephone number in the US, where I can send my purchases. From there, they're sent to my real address in Australia. comGateway has always handled my parcels quickly, charged reasonable prices, kept me informed and delivered my items without delays.
I would be so stuck without them and will continue to use them forever.
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Aaron PetersNorth Western Region, NSW
- Verified customer
Totally Stoked
Superlative service,goods received promptly with excellent follow-up,handled excellently the whole way,very impressed and would highly recommend,cheers gang,if only my suppliers were as customer focused and efficient business would be a breeze,thanks again
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- Verified customer
Perfect Service
Package arrived superfast from across the globe. Live chat was great to have. I used onebox to make sure of a single package. Not supercheap overall-but be sensible-- you get what you pay for in this case--reliability and great service. Thanks, folks.
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Cindy ChalkerSouth East Queensland, QLD
- 2 reviews
- 1 like
- Verified customer
Great service and value for money
Everything arrived in perfect condition, very quickly and at a reasonable price. I would recommend to anyone in Australia who would like packages sent from the US to Australia at a reasonable price.
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mistythoraSydney, NSW
- Verified customer
Excellent service, quick receipt and despatch and well packed
Excellent communication from receipt of my goods to de patch to me in OZ. Made sure removed unnecessary weight and repackaged for $10 US. Excellent service and support all round. Plus received goods super quick
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- Verified customer
Great way to save a heap of money.
I wanted to purchase a product here from Australia that was on a 50% off promotion in the US compared to the Australian cost of it
I set up the Com gateway and made the purchase.
Com Gateway had in on my door step here in Australia in less time than most local Australian companies would of done locally
Specially in Covid times
Very happy, Save over $2000 in the transaction & will be using it again
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- Verified customer
Very happy
Ordered from US to be sent to Australia. Sent through DHL and very impressed with their tracking system, could easily see where my package was every step of the way. However a bit disappointing on the last stage, it was given to a local courier to be delivered and although we were home all day, he left a card in the letterbox and we had to go and pick it up.
1 comment
Charlie of SupportcomGateway
We apologize for the inconvenience Wilma. We'll definitely share your feedback with our partners to ensure this is prevented moving forward. Enjoy your purchases!
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Brookmeyer
- 2 reviews
- 1 like
- Verified customer
Great Service
I have found comGateway to be extremely reliable for communication security and price.
Being in AUS our government has applied a GST charge before an item can be shipped here which makes the whole proposition of mail fawarding less attractive except for very high priced or US specific items.
If you find the right item which represents great value from the US then comGateway is the way to go.
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Charlie of SupportcomGateway
Thank you for the feedback Bun! We understand that actual weight and volumetric weight can be confusing at times, especially to first-time cross-border shoppers. We created an article to better explai... Read more
n this, please visit https://secure.comgateway.com/blog/international-shipping-cost-calculator. Cheers!