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comGateway
4.3 from 54 reviews · View Statistics

Reviews

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David W

David WGreater Melbourne (Inner), VIC

  • 3 reviews
  • 2 likes
  • Verified customer

Great service with fast turn around

published

Took ages to find a replacement for my previous shipper, ComGateway provide a great service at a reasonable price. Just wished I had found them sooner. Delivery was early and prompt and clearly packed to reduce shipping costs. Highly recommend.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

Andrew Cockerill

Andrew CockerillGreater Melbourne (Metropolitan), VIC

  • Verified customer

A great and efficient way to import

published

Process was simple, i was kept up to date with where things were at. Made the process very easy. This was myfirst comGateway order after utilising another service, and I will not be going back.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

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Robert Moyses

Robert MoysesGreater Melbourne (Metropolitan), VIC

  • Verified customer

Smooth as ice

published

I have used a similar proxy shipping service previously, when they went out of business I had to look for another. So I gave comGateway a try. Wow what a difference there are no text messages back and forth and confusion.
A clean interface in your account and packages are photographed with easy management of combining products shipping to your desired destination.

Very smooth experience with no real headaches, I highly recommend com Gateway they have not let me down with all packages arriving intact and simple easy interaction.

Give them a try.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

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Brian

Brian

  • 2 reviews
  • 1 like
  • Verified customer

Fast and reliable

published

Have received multiple orders from them.

All have been delivered faster than estimated.

You pay for the service and in my view it is well worth it.

3 days from USA to Australia.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

  • Verified customer

Did exactly what it said on the tin

published

Comgateway was quick and efficient. Using this service we were able to purchase a discounted item on special offer from the US at half its local cost, even with P&P included. Item delivered by courier within four days of leaving the U.S. We dared not believe it could be that quick and simple, but it was. Will use this service again if the need arises.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

Bun

BunSydney, NSW

  • 2 reviews
  • 6 likes
  • Verified customer

USA to Australia, very good service.

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
comGateway
Charlie of SupportcomGateway

Review collected in partnership with comGateway

Liz P

Liz PMetropolitan Adelaide, SA

  • 3 reviews
  • 4 likes
  • Verified customer

USA to Australia, Love this Service!

published

I've been buying on eBay.com and US online sites, using a ComGateway US address, for as long as I can remember. ComGateway also provides you with a telephone number, for if a retailer happens to need to call, which is managed by the ComGateway staff.
From my experiences, I cannot recommend their service enough and would be lost without them! Communication, reliability, delivery time, pricing, convenience all massive ticks. And my most recent parcel arrived 2 days after being sent from the US!!! That must have been good timing, but I never really have to wait long normally anyway. I just love this service. Love, love, love it!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

Vicki Pashakis

Vicki PashakisGreater Melbourne (Metropolitan), VIC

  • Verified customer

Fast and efficient service!

published

comGateway is a very organised and professional service. I enjoyed receiving updates of when my products had arrived in there warehouse and the smoothness of getting my items to me in Australia. A faultless system and are look forward to using there services again.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

Peta

PetaPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

from USA to Australia

published

Thank you to comGateway for making the process of getting a parcel from the USA to Australia safe and swift. I have had many packages sent from the USA via comGateway and know they can be trusted to deliver!!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

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Liz G

Liz GSydney, NSW

  • Verified customer

Great service for overseas shoppers

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

Rolf W

Rolf W

  • 3 reviews
  • 1 like
  • Verified customer

Efficient and easy to use

published

Parcel arrived earlier than expected!
I also used comgateways purchasing service. Easy to use and for a reasonable small additional fee they ordered an paid for the item on my behalf. Will definitely use again!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
3 comments
comGateway
Charlie of SupportcomGateway

Thank you for rating us Rolf. What can we do to have a higher star rating?

Rolf W
Rolf W

Not sure why it showed up as 2 stars when I rated your service 5 stars. I've updated the star rating and it's pending approval.
Cheers

comGateway
Charlie of SupportcomGateway

Thanks a bunch, Rolf. Have a great holiday season ahead!

Review collected in partnership with comGateway

  • Verified customer

Problem-solver

published

Packages always arrive in excellent time and in perfect condition.
Most of all comGateway make possible to solve logistic problems AustPost either can’t handle or won’t take responsibility for.

Problem solvers
Efficient. Effective. Reliable.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

Louisa17

Louisa17Melbourne, Victoria

  • 3 reviews
  • 9 likes

Professional, Fast and oh-so Convenient

published

I've been using comGateway for several years and I highly recommend them!
I've got a physical address and telephone number in the US, where I can send my purchases. From there, they're sent to my real address in Australia. comGateway has always handled my parcels quickly, charged reasonable prices, kept me informed and delivered my items without delays.
I would be so stuck without them and will continue to use them forever.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
Aaron Peters

Aaron PetersNorth Western Region, NSW

  • Verified customer

Totally Stoked

published

Superlative service,goods received promptly with excellent follow-up,handled excellently the whole way,very impressed and would highly recommend,cheers gang,if only my suppliers were as customer focused and efficient business would be a breeze,thanks again

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

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  • Verified customer

Perfect Service

published

Package arrived superfast from across the globe. Live chat was great to have. I used onebox to make sure of a single package. Not supercheap overall-but be sensible-- you get what you pay for in this case--reliability and great service. Thanks, folks.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery Arrived in Good ConditionYes

Review collected in partnership with comGateway

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Cindy Chalker

Cindy ChalkerSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Great service and value for money

published

Everything arrived in perfect condition, very quickly and at a reasonable price. I would recommend to anyone in Australia who would like packages sent from the US to Australia at a reasonable price.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

mistythora

mistythoraSydney, NSW

  • Verified customer

Excellent service, quick receipt and despatch and well packed

published

Excellent communication from receipt of my goods to de patch to me in OZ. Made sure removed unnecessary weight and repackaged for $10 US. Excellent service and support all round. Plus received goods super quick

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

  • Verified customer

Great way to save a heap of money.

published

I wanted to purchase a product here from Australia that was on a 50% off promotion in the US compared to the Australian cost of it
I set up the Com gateway and made the purchase.
Com Gateway had in on my door step here in Australia in less time than most local Australian companies would of done locally
Specially in Covid times
Very happy, Save over $2000 in the transaction & will be using it again

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

  • Verified customer

Very happy

published

Ordered from US to be sent to Australia. Sent through DHL and very impressed with their tracking system, could easily see where my package was every step of the way. However a bit disappointing on the last stage, it was given to a local courier to be delivered and although we were home all day, he left a card in the letterbox and we had to go and pick it up.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
comGateway
Charlie of SupportcomGateway

We apologize for the inconvenience Wilma. We'll definitely share your feedback with our partners to ensure this is prevented moving forward. Enjoy your purchases!

Review collected in partnership with comGateway

Brookmeyer

Brookmeyer

  • 2 reviews
  • 1 like
  • Verified customer

Great Service

published

I have found comGateway to be extremely reliable for communication security and price.
Being in AUS our government has applied a GST charge before an item can be shipped here which makes the whole proposition of mail fawarding less attractive except for very high priced or US specific items.
If you find the right item which represents great value from the US then comGateway is the way to go.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with comGateway

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