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CompleX Kitchen

CompleX Kitchen

4.7 from 113 reviews

Reviews

(99)
(7)
(0)
(0)
(7)
  • Product Quality
    4.7 (51)
  • Return Claim MadeYes (2) · No (52)
  • Shipping
    4.9 (43)

Reviewer Photos & Videos

  • More

  • Verified customer

Great service

published

Great service from Complex. Kept us informed and tracking numbers. We have spent about NZD$11,000 with them and had no worries. The packaging is superior, well done. Never had anything from overseas with such attention to packaging and stopping damage.
Owen

Review collected in partnership with CompleX Kitchen


Mark

Mark

  • 2 reviews

Excellent Experience

published

We ordered a Bosch steam oven last year from Complex Kitchen, mainly due to the positive reviews, and we weren't disappointed. Initially I was a bit concerned as the oven arrived without the internal shelves and trays, but they were delivered a few days later in a seperate box. very happy with purchase and process.

Product Quality
Shipping
Return Claim MadeNo
Vic

VicSouth East Queensland, QLD

  • Verified customer

Top quality service from purchase to delivery

published

My order arrived at the very day I was told and in very good condition, packaging was bomb proof and definitely I am buying again from Complex Kitchen. Save a lot of money comparing to local prices.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

Tim S.

Tim S.Goulburn Valley, VIC

  • Verified customer

Just what I expected

published

I have been a fan of induction as the most cost effective surface cooking method for over 20 years and this new AEG unit just shows how far the technology has advanced with zone "heating". The unit is well finished and the packing for the delivery unbelievably robust.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


scotte

scotteSydney Surrounds, NSW

  • Verified customer

Exceptionally service and product

published

I was a bit worried about purchasing from Complex Kitchens because the price was about 30% cheaper then any price i could find in Australia. I called Harvey Norman and The Good Guys and told them the price that Complex Kitchens could do, both sales guys both said it's a scam they dont even get the product for that cheap at wholesale. Anyway after reading the reviews i took a chance. Purchase my Bosch Microwave. Got an email with in the hour. Next day told it was being shipped. 5 days later it arrives at my door. Packaging was incredible 5 to 6 inches of bubble wrap. Ply box put together with screws then the box. I would recommend this company again and again.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

The reviewer stated that an incentive was offered for this review


  • Verified customer

Don't be fooled by the "4.7 stars" rating! FAULTY PRODUCTS + FAULTY REPLACEMENTS

published
Product Quality
Return Claim MadeYes
2 comments
CompleX Kitchen
Marianna M.CompleX Kitchen
Fjord
Fjord

Khaluis

KhaluisCentral Queensland, QLD

Great savings on quality AEG Induction Cooktops.

published

Very happy with Complex Kitchens, I am an Electrician in QLD just purchased a new AEG induction cooktop to replace my old Induction cooktop, Good comunications, arrived very well packed in timber case and bubble wrap etc, I installed it straigh away and everything has been perfect. will purchase more gear from these guys it is the real deal and a huge savings

Product Quality
Return Claim MadeNo

Terrible

published

Paid for a product and didn't receive any tracking. 14 days later I asked why there was no delivery they said Miele was " on holidays " and the product had not even been sent. Sent several emails and there was a slow response. Had to go through Paypal to get a refund which thankfully I received. The communication was terrible. I'm not taking that risk again.

Return Claim MadeNo
1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen
MykolaK

MykolaKMetropolitan Adelaide, SA

  • Verified customer

Excellent packaging. Perfect product.

published

Packaging was excellent, in a wooden crate, with plenty of padding. Delivery was very fast. The only delay was the oven getting into stock, which was understandable.
The Neff oven performs brilliantly. We are not burning cakes any more!!! For the price, it will be silly not to buy a German oven, rather than an oven made in China. Much better temperature control.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

You won’t regret it! Best thing we ever did!

published
Product Quality
Shipping
Return Claim MadeNo

johnu

johnuSouthwest, VIC

  • Verified customer

Best Service

published

Appliances arrive very well packaged in factory cartons, timber boxed and bubble wrapped assuring the contents stay protected and as ordered,
you cannot beat this company's service.
I can recommend to others who may be skeptical.
Cheers
John

Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


MichaelM

MichaelMSouth East Queensland, QLD

  • Verified customer

Impressed.

published

My wife and I were both very impressed by the trouble Complex Kitchens had gone to re: packaging our glass cook top for a safe trip. It is now part of our new kitchen and at a very good price.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


PamelaNZ

PamelaNZAU

  • 3 reviews

Is there a warranty rip off?

published

I see that Complex Kitchen is offering to sell extended warranty for an AEG BKP556320M wall oven.
AEG provides a 5 year manufacturer's warranty.
Is Complex Kitchen ripping people off for something they don't need to purchase?

Return Claim MadeNo
1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Excellent Service

published

As many before meI was a bit sceptical.... Hungarian home address, Australian address and web site! But after awhile... nothing but praises; excellent communication, immaculate product and speedy, hassle free delivery and bullit proof packaging. And product was unavailable in Australia!!! Very happy customer!!! Vlad from Melbourne

Product Quality
Shipping
Return Claim MadeNo
OlafR

OlafRSydney, NSW

  • Verified customer

Quick delivery and SUPER safe packaging

published

Ording something from Europe to ship it to Australia seems a bit risky, but it's not! They really know what they are doing, the oven was extremely professional and safely packaged and arrive in about 5 days (after shipped) in Sydney - really great.

The oven is amazing, heats up really fast, browns evenly and has lots of great programs. The included thermometer adds additional comfort for the cocking, so you don't miss when you beef is ready.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great service

published

Super impressed with CompleX Kitchen. They were fast and informative. My new stovetop arrived in perfect condition. Can not fault them, I would 100% recommend them to anyone, and 100% I would use them again

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


  • Verified customer

Good service

published

Took a bit longer than I thought to come out but they were very responsive and communicative throughout.
Product is great and much cheaper than in the shops.
Overall very happy

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


  • Verified customer

No Problems. Fast. Perfect condition.

published

My Bosch induction cooktop arrived 6 days after I ordered it. As others have mentioned packed incredibly well, as snug as a bug in a rug. I think induction can be a bit tricky in the wiring. I had my trusted electrician install it and it is working perfectly. It was $2,000 less than a well known and respected retailer was offering it for. In my opinion definitely worth the "risk". I was comforted by others who reviewed Complex Kitchen and mentioned they were skeptical but decided to go ahead. On the basis of the reviews i also ordered and it has worked out very well for me.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


  • Verified customer

Excellent service

published
Product Quality
Shipping
Return Claim MadeYes

Review collected in partnership with CompleX Kitchen


Sue K.

Sue K.Launceston, TAS

Pretty good...will buy again

published

I bought a AEG steam oven but the appliance is faulty as it would not steam. Even when the water drawer is filled with water. Adam contacted me to get a technician to look at it and he will pay for the repair. Still waiting for the parts to arrive. I am not fuss as long as it is warranted and paid for until fix. Other than the steaming I love the oven. Is working perfectly. Thank you. Will buy again from you.

Product Quality
Shipping
Return Claim MadeNo

Page 1 of 6

Questions & Answers

Choco

Chocoasked

Hello, I understand that you do ship to countries other than Australia, but may I ask how the warranty works in other countries? Many thanks

No answers

Fjord

Fjordasked

Dear Complex Kitchen

I have submitted a warranty claim for a KM6304 to you 2 weeks ago and have had no response from a number of emails requesting assistance.

Please respond as we do not have a working stove for two weeks now.

No answers

Daryl C.

Daryl C.asked

Building a house and looking at compleX kitchen ovens. We want to install two wall ovens and want them to match in colour.
Can you confirm that these two Siemen Ovens match in appearance?
SIEMENS HS636GDS2
SIEMENS CB674GBS3

My email [email removed]

1 answer
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Daryl,

Thank you for your question.
Yes, these models are from the same family and they match perfectly.

Kind regards
CompleX Team


Get an answer from our members and CompleX Kitchen representatives

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