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CompleX Kitchen

CompleX Kitchen

4.7 from 97 reviews

Reviews

Review distribution

5 star
84
4 star
8
3 star
0
2 star
0
1 star
5

  • Verified customer

Looks so lovely

published

We ordered a new model of Miele hob and it arrived as asked and so well wrapped I spent hours opening it to check damage as asked by Complex Kitchens. Will be back for the 2 ovens and rangehood shortly.
Thanks team for a great delivery and packaging.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


  • Verified customer

Excellent service

published
Product Quality
Shipping
Return Claim MadeYes

Review collected in partnership with CompleX Kitchen

Sue K.

Sue K.Launceston, TAS

Pretty good...will buy again

published

I bought a AEG steam oven but the appliance is faulty as it would not steam. Even when the water drawer is filled with water. Adam contacted me to get a technician to look at it and he will pay for the repair. Still waiting for the parts to arrive. I am not fuss as long as it is warranted and paid for until fix. Other than the steaming I love the oven. Is working perfectly. Thank you. Will buy again from you.

Product Quality
Shipping
Return Claim MadeNo
Glen

GlenSydney, NSW

  • 2 reviews
  • Verified customer

Super cheap appliance delivered in very secure wooden box.

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Review collected in partnership with CompleX Kitchen


Delivered in bullet proof packaging

published

We budgeted for the standard Bosch 90cm induction cooktop, but when we found this site, we couldn't resist upgrading for a very small amount. After some concern about international delivery, we were pleasantly surprised by the Fedex notifications and on time delivery. And in an indestructible package! You'll need a screw driver!
Thanks team from ComplexKitchen. We are now looking a the Bosch ovens for a future order.

Product Quality
Shipping
Return Claim MadeNo

  • Verified customer

Great Service!

published

Great to deal with! I saved heaps on big name AEG kitchen items. Adam is very helpful and prompt with enquires and advice. Goods arrived in excellent packaging via Fedex

Product Quality

Review collected in partnership with CompleX Kitchen


  • Verified customer

Buyer beware - Products are not as described + Warranty terms are ignored

published
Return Claim MadeYes
4 comments
CompleX Kitchen
Marianna M.CompleX Kitchen
Fjord
Fjord
CompleX Kitchen
Marianna M.CompleX Kitchen

Miriam Whittenbury

Miriam WhittenburyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Really as advertised

published

The Bosch cooktop was delivered on time and well packaged. Very easy to operate and the downdraft exhaust exceeded expectations. Excellent price and I would purchase from Complex Kitchens again.

Product Quality
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great Service Gaggenau fully integrated Dishwasher

published
Product Quality
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

Misty M.

Misty M.Greater Melbourne (Inner), VIC

Saved nearly $2000! Couldnt be happier!

published

The Neff induction cooktop we wanted sells for $3500 at all the Australian retailers. Purchased the exact same one through this site for $1700. Arrived as described, and is just perfect! Very happy customer. Would highly recommend.

Product Quality
Shipping
Return Claim MadeNo

Pav

PavGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great value.

published

Product reviews on-time, in perfect condition... And while cheaper than any physical retailer the warranty is significantly shorter as standard. Additionally, only one telescopic arm set is given and no manual in English.

Product Quality
Shipping
Return Claim MadeNo
1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Pav, We are happy to email you the English manual if needed, please send us an email. European accessories can differ from Australia by the manufacturer.

Review collected in partnership with CompleX Kitchen


Alana

AlanaSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Fantastic service!

published

I was a little skeptical at first but after reading all the reviews we took a chance and so glad we did. We've saved over $300 and it only took just over 2 weeks to arrive. Was very impressed how well the cooktop was packaged, nothing was going to break! Would definitely recommend purchasing through Complex Kitchen.

Product Quality

Review collected in partnership with CompleX Kitchen


MarkD

MarkDSouth East Queensland, QLD

  • Verified customer

New House Build

published
Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


Ben

BenYeppoon, QLD

  • 7 reviews
  • 2 likes

Take that Gerry Harvey.....

published

After dropping a jar on my existing hob I was searching for a replacement. After being messed around by The Good Guys and Harvey Norman I did some more searching online and found these guys. Very skeptical about ordering a glass hob from Europe but the reviews seemed good. Took the plunge with an Aeg unit, cost including taxes and courier was $715. Same unit in Australia $1000 not including any delivery. Ordered on a Sunday, took a few days for them to get it from their supplier. Shipped via fedex to me on the Wednesday and was delivered the following Tuesday. Superbly packed in large amount of bubble wrap around wooden packing box. All in good condition. Fitted, and working ok. Very pleased.

Product Quality
Shipping
Return Claim MadeNo
cntday

cntdayAU

  • 3 reviews
  • 2 likes
  • Verified customer

Great service. Great product.

published

The cooktop arrived within 2 weeks to Brisbane and was very well packaged. Im $1k better off than Mr Norman. I would recommend this company and I will be using them again.

November 15th 2019 Update: Great service once again

This time I had a built in microwave delivered. Arrived on well packaged and within 2 weeks. Cant ask for better service really. Much cheaper than Australian retail shops as well.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen

WassimM

WassimMSydney, NSW

  • Verified customer

Awesome

published

Product is as per spec, packaged really well, it was actuyboxed up and then wrapped with several layers of foam wrap, very impressed, will definitely buy from complex kitchen again.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


Kristen

KristenPerth

  • 2 reviews
  • Verified customer

Best Online Purchase Experience...

published

We purchased the Bosch Built In Coffee Machine from CompleX Kitchen and were immediately contacted and advised there was a newer version available for a lesser price and asked if I’d like to change the order and be refunded the difference. The coffee machine came quickly and was extremely well packed. Unfortunately, we won’t be installing it for a while as it’s going into a new build so I can’t comment on the appliance other than how good looking it is but the customer service and purchase experience was the best I’ve had in a long time. Looking forward to buying more from CompleX Kitchen.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


  • Verified customer

Excellent Packing

published

I’m totally happy. Thank you CompleX Kitchens. On Time. Overnight replies to my one question were quick n to the point. I’d have no problem using CompleX for my next appliance

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


dulie

dulieSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Bulletproof packaging. Excellent service!

published

With many of their products half the price of what we see in stores here in oz, obviously I was super skeptical. I too read many of the positive reviews here, and thought why not, they use paypal so if things go south you should be able to put a claim via paypal for a refund.

Anyways, everything went great. I put in the order and a week later received my brand new cooktop. The packaging was fantastic, you could have drop it off a building and it probably would have been fine. Enough of my ramblings, see the pics for yourself.

  • +4
Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


  • Verified customer

Good Buy

published

works as described, very quick delivery, good responses. Very satisfied.
Didn't like being charged for paying through PAYPAL. Haven't installed it yet but looks like it should not be a problem

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with CompleX Kitchen


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Questions & Answers

Stevo T.

Stevo T.asked

I'd like to get an update on order 2744. I have emailed and filled in the online contact form, but have not heard back at all. I haven't had any communications since I paid for the order.

1 answer
OwenD
OwenD

Yes, it can be a bit of a scare but dont worry, due to time difference and they can be a bit slow it does happen


Sue K.

Sue K.asked

I just sent a review but I dont seem to see it published

No answers

Sandra

Sandraasked

Hi there, I am in Australia and wondering if the appliances have an australian plug or european?

2 answers
Pav
Pav

...well that depends on the product, most don't have a plug per say, they are hard wired and an electrician need install the item. In saying that, they work on the same current as in aust (not the US). If they do plug into a power point that might be an issue.

Alana
Alana

Hi, sparky was able to wire it straight in, no plug as such. No troubles at all. Cheers Alana


Get an answer from our members and CompleX Kitchen representatives

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