Reviewer Photos & Videos
Bought in sale and regretting, could've been worst if bought in regular price. The quality is unexpected, product from Indonesia or Bangladesh are much better then CHINA. Irony these days is LOCKDOWN and people can't go out and check items, therefore could get into trap like this.
Here's an idea.
I would love to be able to review the products I purchased, but after almost two weeks of "express shipping" (glad I payed extra for that), I still have not received any news. Not even a single update.
All I have been provided with is this extremely uninformative and largely useless "tracking information", see image below.
After two weeks, maybe it would be a good idea to include some details? For instance, the last Auspost checkpoint my package was seen at? Every other mail service I have ever used provides this information by default as a co...
Nothing much over a 42 - beware.
I was given a gift voucher for $100 as a birthday present they don't have anything over a 42 in pants
No refunds so I'm stuck getting shirts I don't need.
Terrible customer service - no solutions to resolve
I’m a member and won’t be shopping again with Connor
Inquired about costs trying to order online, trying to buy the following night which had increased overnight.. Ask why? Nothing
Also, Have Been buying clothes for years - complained 2 of my shirts, neck area’s have gone lose after 1 wash
Very attractive sale prices during Covid Lockdown
I ordered a number of items all on sale. I feel the prices were very reasonable but I don't think their clothing range is in line with their closest competitors YD and Tarocash. However, I am happy with the price and clothing that I purchased.
I bought a present for my boyfriend birthday, paid express delivery, two weeks later they wrote to me they didn't have it in stock, I was completely embarrassed. don't buy on their website, they don't have their system prepare to do online sales properly. Don't risk it.
Beware their site reviews - they only publish the good ones
This is more about their business ethics rather than their products. I ordered a jumper from another store because my store didn't have my size. They said it will take up to a week to get there, I said no problem. Over 2 weeks later it still hadn't arrived so I called up my store. The girl said that it has only been a week, I said no it's been over 2 weeks. She said they will call me when it arrives so I said Ok. Anyway, a few days after that I get an email from Connor asking me to review the product of which I still didn't have. I said pretty ...much what I said above in the review, both respectfully and articulately. Then I get a "no reply" email saying that my review didn't meet their website "guidelines". In other words, if it isn't a good review, then it doesn't get published. I don't want to hate on Connor, I love their stuff and have shopped there for years without issue, but I think it should be known that their "reviews" are selective. Below is the email chain of what happened. "Never received it Still waiting for this to arrive. I ordered it from another store because they didn't have my size. This was almost three weeks ago. I called my store to ask where it is, the girl said that it's only been a week, when I told her it's been over two weeks, she said that they will call me when it arrives so she obviously didn't know where it is. So I'm not sure why I'm being asked to review a product I still don't have." And their response. "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!"
Poor customer service
Bought a pair of shoes and waited for a week for my size to come from another store after a week I rang to see they had arrived I was told they would look into it and ring me right back! I never received a phone Call.The next day I rang again got same spiel and if I wanted go pick them up myself,how long does take to move from one store to another when they are only 15 mins apart. Still waiting on a call.........
Excellent customer service
I just LOVE the customer service of the trio working at Westfield Chermside. I always forget to ask their names but I just LOVE them. 1 big lady, 1 small lady & the guy etc.. Perfect team! Keep doing the good work & trust in God. You guys are rockstar :)
DAVE - Remember the name!
Product came on time,
The items I ordered came exactly on time and were exactly like as it was shown with great quality. Order wasn't delayed unlike other stores where it was delayed due to Covid-19. I am over all satisfied with my order and the service.
Bad Experience at Connor, Dubbo
Alwaays loved shopping at Connor and happy with their customer service but yesterday 27/04/21 Me and wife went to Connor, Dubbo store. Was around 5:05 pm when we entered. Bought a Suit Set and Suit Jacket by itself. Asked for an extra suit bag as the staff or maybe owner was trying to put both in one suit bag. Could clearly see she was not happy. Was it because of the extra bag we asked for or was she rushing to go home? She could have told us its going to cost us extra to get a suit bag for only buying suit jacket? Or if she was upset due to ...the timing, it was 5:27 pm when we walked out of the store and the store is open till 5:30 as per their website. Please put do-not enter sign after 5 pm so that you can pack up and close the store at 5:30 exactly.
Had a great experience at Chadstone Connor
A lovely young gentleman called Taylor helped me at the Chadstone store by offering advice and handling my clothes for an entire new wardrobe for nearly 2 hours. He was so helpful and approachable I ended up spending far more than I planned to at said store. Very pleased, and looking great thanks to the service and clothing range.
Excellent service at the Baldivis store in West Australia.
The service was above my expectations it was so good I will go back again.
The service assistant Zali was the best thank you so much
Money rip off
Bought a cConnor shirt for my BF pre sale. Went to return it and sale was on. They only wanted to refund me the sale price and not the price I paid. WTH! surely that's not legal. The shop assistant told me it was their policy and too bad I bought pre sale. Kicked up a bit of fuss and got the full refund from a very condescending shop assistant. Just a heads up guys. Be careful
Really disappointing online experience. Items just didnt turn up. Tracking was vague, i could find out what courier it was suppose to be on. I did get a refund but no explanation for non delivery. I was left feeling very unimportant
|Category||Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||Formal / Cocktail, General / Everyday and Office / Businesswear|
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