Grace Self Storage

THIS IS THE WORST COMPANY I HAD TO DEAL WITH. I havent got any thing in my house i am 68 and my husband is 74 and they told me to get my own drivers and removalists

We could not be more pleased with the excellent service given by John Hernandez, he was very courteous, helpful and extremely efficient.
I would definately recommend Smartbox in the future.
Sharon Cornwall

Very happy, everyone I dealt with were polite, helpful, great customer service. James was outstanding trying to help our move go as smoothly as possible. John, the driver was terrific (as was Devin) giving us the time to make sure the set up of the pod was as good as possible to meet our needs. To sum up, exceptional service and communication, very helpful and polite staff. All this and very reasonable price making moving as ease as. Would definitely recommend them and use again.

We have a storage pod with Grace and each time I have had to contact their office, all staff have been extremely helpful and accommodating. They have helped us beyond my expectations and it is reassuring to be able to deal with real people who listen and are happy to help.

I had the most excellent service from a gentleman from James - he went above and beyond for me - no issue was too hard and he was very pleasant to deal with - because of him i will use this storage service the next time i need a storage box.
thank you James
Yasmin

The service that was provided from the first call to the next day when I had difficulty filling the form and to the terrific team that stored my furniture thank you. Will recommend your company.

I was very happy with the service. John was very competent and professional. I was very impressed by him and his two fellow workers.
I will definitely recommend Grace.

This is our first time moving and we can't thank everyone at Grace enough for their fabulous service.. From our first call to the actual move was flawless. A special mention must be made about Andre our driver who was amazing. This man was worth two men and there is no way we would have coped without his knowledge. Thank you Andre very much!!!

Very accommodating for booking and was able to keep container a day longer which was a massive help. Great customer service.

Everyone I dealt with was really friendly and helpful and they managed to get everything organised at the last minute. Very reasonably priced too for the quality of service.

Had a lot of help for a last minute move. With great customer service I was able to organise a removalist a day later. Thanks for the help guys.

From day one we asked for a quote to the last day we have our stuff removed, the team of Grace Storage has been awesome! Very easy to deal with, very efficient and always full of energy. Strongly recommend them to anyone!

We used Grace storage to book a 20cbm Cage back in 2016. The price was very competitive, however, what led us to book was the overall service offered by James. He was helpful and also flexible to our needs. The storage container was delivered on time and really was a saving grace (pun intended) whilst we were selling our house. It was secure and dry and stored most of our 3bd house furnishings.

Thanks guys

Fast on dealing,easy booking, reasonable price. Many different sizes to choose. I would prefer to have more things inside box to stablelize from movings.

I used Grace storage and Grace removals for storing my stuff with them for 6 months and then to move from Syd to Melb. They were just amazing in both services. Being a toddler's mom I had lot of stress on how things will go with such a move but they were so efficient in loading/unloading it was just worth it. Also they were so supportive when they did small damage in my new apartment, they sent handyman (free) to repair it which is such an amazing customer service. They were prompt and helpful. I would definitely use them again and recommend them if you want a peaceful move.

From day of pick up was worse experience I've had didn't happen was a day late cost me another day of rent and my partner and myself both self employed a days work.
Then I was told if you didn't use a full month you were refunded so only using 2 weeks into my 2nd month still paid a full month storage and insurance, so 2 weeks insurance and there not insuring your belongings.
Then came time to move you was informed easter sat was opened so organised my move then told no sorry wrong information.
Then they take your return of container fee a week prior to you even receiving it!