Reviewer Photos & Videos
Course it's tiny. For kids.
Piece-a-crap mask too small.. Course won't do a refund considering its been on ma mug... scam of the century.
horrible this online thing is horrible !
cotton ons online website SUCKS it says that if you sign up to cotton perks you will get free delivery and they give you a promo code right? Yes they do but when i entered the code it said promo code NOT VALID! I tried and tried again still not valid!! Their clothes are nice I guess but NOT their service!
Worst experience ever
First, The packaging was damaged as it was already cut opened.
They charge extra for express post but the delivery arrived after 10 days.
Yeh nah not good
I payed EXTRA for express delivery. Didn’t come for 4 days at first + 2 weeks! Easy 2 order but..
I bought 2 camis on line and they are not the same as previously purchased - size and material. They are for a short body and do not run to my size. Almost 2 inches shorter than previously purchased. Not happy. I have wasted my money.
Super Slim Ankle Grazer Track Pants
I’m reviewing this product here because Cotton On make no provision for reviews on site- not even for members. Kind of speaks volumes, doesn’t it?
The trackie dacks are advertised as ankle grazers. Well, at 175cm I’m of average height- not especially tall- and I don’t call ending 8cm above my ankle “ankle grazing”. I call that “mid calf”. They’re not particularly slim fitting either- particularly on the lower leg- what there is of it.
I got these 1/2 price for round the house, otherwise they’d be going back.
If you intend to wear them out of the house and aren’t short- don’t buy them!
- Cotton On Online Store
Quality has deteriorated over the years
I have been wearing Cotton on Active 7/8 tights for around 10 years.
Recently (last 2 years) the quality has decreased, as well as the sizing.
As a size 16-18 I used to wear the XL tights. They were thick, soft and stretchy. I recently bought an XL pair and couldn't fit into them, despite not putting on any weight and still fitting the old XL ones. So I bought both the 2XL and 3XL to see what they were like. The only difference in sizing was in the ankles (baggy on the 3XL). One pair of 2XL were bigger than the 3XL in the waist. The stitching ...
my kids love it
This is a great store my kids love it! A variety of things, cheap prices, good discounts. Very nice and helpful customer support if you need to return something back.
What happened oh cotton on!
I’m not sure what’s happened but Cotton On’s quality over the past few years has become absolute trash! Everything I buy now fluffs after one wash and looks hammered and becomes unwearable out of the house.
Material looses its shape, fades and always always fluffs from adults down to kids and baby clothes.
Cotton on was my go to store for everything. I have items still in good condition that I purchased 15 years ago. I’ve been shopping there for around 18 years and quality has deteriorated completely.
Such a shame because I love their style..., so simple. They have really nice looking pieces which sucks when the whole piece changes after a few wears. Also don’t be deceived some items look completely different on, a lot of the time the way the model is standing and posing online shows it a certain way but on the sleeves would be way too short or the crotch a lot lower then what’s showing. I spent over $300 in one order to find that I literally hate 95% of that order.
Cheap and cheerful but awful delivery
Great affordable clothing for kids however such an awful experience with delivery. Paid for express and still waiting after more than a week.
Contacted customer service who were going to email me a reply as they needed to contact couriers please. Still no reply and still no goods. So disappointing!!!
"couriers please" needs to go.
I ordered two packages one arrived today the other not here yet. The one I just received came as I was in the living room so I could see it being delivered. This man walked not even up the steps of my house and threw my package at my door. I understand it is just clothes but that is horrible... they also say my second package isn meant to arrive AND I PAY EXPRESS SHIPPING but when I search it on "couriers please" website its changed for in another 3 days. Seriously, update your customers on these things.
Worst online shopping experience
Ordered online and paid extra for express delivery (1-2 business day delivery)
It's been 4 days now but have not received my orders! They are using Couriers Please for deliveries - I have received an email saying that they have attempted delivery and that they have either left a card/sent an sms for pickup instructions, however, I was home that day and no delivery was made, I also did not get any card or sms telling me where to pick up the parcel, so I'm not sure what is up with that. The following business day, I have followed up with the cour...
Damaging to Young Women's self image
In an age we're we are trying to teach young women to live the way they are made, and that a"Barbie" body is not good. Cotton On is teaching them that if they are not a size 14 they are too big to wear fashion intended for today's youth.
Today I had to watch my young adult cry because she can't shop where her friends do.
The quality of the clothes are really bad
Many items i have gotten from cotton on the colour always comes, two pairs of swimmers i won i have had the colour has bled or completely come out same with many tops i have owned.
Huge disappointment. Do not rely on their shipping or customer service.
I had an order that was "returned to sender" not by me but because Cotton On put the wrong label on it so AusPosyt could not deliver. They advised that they would reship this asap. They have changed their story a hundred times and apparently now my order is missing. It has been a MONTH of nothing. They haven't even tried to rectify the problem or compensate any of the time lost or trouble.
I would NOT recommend buying online with them.. I would suggest now to go with a trusted company.
Questions & Answers
Online shopping with Cotton On is ok if u choose to pick up in shop. I am still wondering why Cotton On is still using country’s worst shipping company - Courier xxxxxx!
The driver never came to your home for delivery but they did update their online status as “attempt to deliver but not at home”! Also they said they left the card for me but they did not ! What a ridiculous service!!! I did give instruction to leave my order at my front door but they took my order back to their warehouse ‘
I am so frustrated to have Courier pls to deliver my order as I had few horrible experiences with them. This time, again, I really don’t know how long can I take my order back or it would never come ?
Cotton On Admin/Customer device: Please take all your customers review seriously and consider to change your courier partnership to boost your competitiveness !
No extend sizes available in the store. If I found one, you are lucky. That probably is the only one in Aus. Why are they producing it? Save for themselves to wear, not for sale?
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|Category||Online Shops and Clothing Shops & Brands||Physical Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$60.00|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Clothing Type||Activewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear||Activewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear|
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