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Don’t go anywhere else for your window dressings
We were very happy with the service we received from this family owned company From the first contact , phone call to obtain a quote, to installation we found Country Blinds Curtains And Doors to be easy to deal with. Any concerns were addressed promptly and they were happy to discuss changes we required due to change of mind decisions. We were kept updated and when installation was organised they worked around our schedule.
Thanks CB you have changed our room from ordinary to extraordinary
Thankyou for amazing service and amazing product
Yesterday we had the technicians from Country Blinds to our home to install 2 sets of curtains, 2 sets of zip track blinds and 2 roller shutters. I couldn't be happier with the results.
After shopping around with 3 other blind supplier/installers we decided to go with Country Living because (1) they are a locally owned (and made) SA company and (2) because the Consultant who visited our home was so much more knowledgeable that other company's and clearly, knew what she was talking about in relation to positioning of the curtains.
We were inf...
A very professional, family Business!
We have been clients for a long time- we operate a local B&B business and have always come back when we have needed curtains, outdoor screens replaced.. have loved every experience with you and your staff.
Your team are always friendly and happy to do what it takes to get an excellent result! Thank you so much- it’s lovely to have a “go to” business that you know is reputable and looks after their customers very well!
Disappointing start, but they came through
I wish i had bought off the shelf and installed myself. It would have cost $200 instead of almost $2000 and a better result. After two site measures, the roller blinds still don't fit right. I'm left with a 100mm gap. Almost one week later and I still haven't got a time line for them to fix it.
Update: After getting on to the right person, Country Blinds were very accommodating to rectify the issue. I'm happy with the final result.
An utter waste of my time and effort
f being messed about by a seemingly ever changing staff is what you’re looking for then these are the guys for you. We’re building a house so I contacted these guys for a quote for an entire house full of blinds and screens including exterior shutters - a sizeable expense! Received a good initial quote from them but the house has taken way longer to plan and I forgot about it. After seeing their tv ads it reminded me and I contacted them again about the quote. The lady I had dealt with had left and it was another assistant. This one had to be c...onstantly chased up and didn’t seem to bothered whether I wanted the quote or not and wasn’t very enthusiastic. After assuring me she would be able to work from the previous quote (this was a package deal to entice me to order all my blinds, screens and shutters with them. Dropped the price by 2k). I told her I had a previous quote from another supplier and they would have to beat that to keep my business. She assured me they would so we took the time to Visit their mount barker store on a Saturday morning to choose our materials to get a hard quote from them. I heard nothing back from them for two weeks so emailed again to find the pricing. I was given prices with options then asked to contact them with my choice and they’d give me another package deal price. I replied with my options and again, received no reply from them for weeks. I eventually contacted their admin and factory number to try and find someone in authority to stop messing me around and just give me a price (we’re talking a fair bit of cash here - $8k for my main quote - I told them that the cheaper they could come in with the price then the more I’d spend as I was looking for motorised zip track blinds also, but it would depend on what their main quote was for my interior coverings - a fair comment I think when I’m looking to spend in excess of $11 - 12k on blinds!). I was told that the girl I was dealing with had left and her email wasn’t checked or monitored. So now I had to start AGAIN! At this point we’re up to 5 weeks from when I contacted them about a revised price and I’d dealt with 4 staff members - just to get a price. I was then forwarded on to yet another person who I was told was a senior consultant. Another week later I’m then given a final price over $2k more than their original quote which I was told would be able to be met. Which was the reason why we went out of our way to choose our materials. I wasn’t offered any kind of package deal. At this point I’ve gone over this so many times to differing staff members it’s become a joke. Today I was told - yeah , nah, can’t offer you a package deal. Suppliers put prices up. You’ve wasted your time. Soz! Obviously I’m paraphrasing but that’s what it amounts to! So after 6 weeks and over 20 emails In total (from my initial contact in May) I got absolutely no where! I have never had to pursue a company for it business so much in my life. If you guys can throw away this amount of business in these times then you’re wasting your time with tv ads! The only reason I stuck with them was because of replies to reviews from the owners talking about how they were trying their damndest to make a go of their business. I liked their attitude. You’re given the impression you’re dealing with a family business, maybe you are but the rest of the staff don’t seem to have the same commitment. Just to be clear how much I was looking for - 5 x block out roller blinds 5 x vertical blinds 1 x cedar Venetian blind 3 x battery operated exterior roller shutters If they were competitive also... 2 x motorised zip track blinds.
I recommend Jake from Country Blinds, Curtains & Shutters at Parkside, as he was so kind and considerate. He was very efficient and made a difficult situation extremely easy. Thank you.
40 % deposit which is fine but they insist full payment before installation. This worries me as if a company goes bust you will lose everything but its legal as per OCBA.I asked for payment after installation but I kept getting emails & text messages asking for payment. Even the technician thought I was paying after Installation.We had a day and time booked Thursday 9-10 am....I finally received a call @ 10.25 telling me the installer won't arrive until 11.15am.We paid approx $2500 for 3 sheer curtains inc rails. For this you think you would receive platinum service.My time has a value and 1.15 hrs lost time deserves something
Bit disappointed given the cost. Had 2 sheers installed. Went to close the curtains that evening but they would barely slide. Another visit for silicon to be put in the tracks. Noticed one of the rods isn’t quite straight. The office couldn’t get my email address right even though I sent them an email. Then admin sent me another email the day the balance was due to be paid when I had already paid the outstanding amount. Suggest shop around in future.
Appalling quality and service
We paid almost $10000 for 7 zip track blinds for our back veranda. We have had nothing but problems with the blinds since installation. Any wind at all and they break! We have now been told warranty does not cover storm damage. Every single blind broke last night during a storm. All the other houses along our road have blinds installed by another company...no issues with their blinds all still intact. The flapping blinds and metal from our country blind installed blinds was dangerous. When we called Country blinds to ask someone to come ...and remove them, Nicole said “ I would not call Harvey Norman’s if my outside table was damaged in the wind”. We have now removed the blinds ourselves and they are going to the tip...best place for them!!! Please reconsider if you are considering using Country Blinds....there are much better businesses out there!!! I hope our experience helps others. We were out when the storm warning was issued so could not put the blinds up. However on a previous occasion we did put the blinds up as advised by Country blinds and they still broke!!
Looks so good
Very happy with how the new blinds look. Great service. Wish we had them installed earlier. Would highly recommend this company and definitely use again. Thanks for making the service looks so fantastic.
10 out of 10
First time I have used this company and would recomd it with out a second through from loueen to the guys who did the installation if I could I would give U 6 stars
Had 5 ziptrack out door blinds with automation. From Sales David to install and electrical work they were class all the way. Glad to have chosen well definitely recommend them
Very Professional Company
Very impressed with Country Blinds from start to finish.
Ordered a motorised outdoor blind for our external verandah.
Quality of the product and the installation were perfect.
Thanks Team much appreciated, will certainly recommend your Company to my friends
Blinds, curtains and security screen doors
I have been dealing with them for over 20 years and 7 houses. I have put curtains, blinds and screen doors in and have always be very happy all products.
Would give no stars if that was an option. The attitude and sloppy workmanship lets this company down. Everyone I dealt with from the salesperson to the fitters to the management are rude and aggressive. They measured roller shutters incorrectly but installed them anyway, then would not replace, remove or refund for their error. Result? I now need to get another company in to remove their dodgy work and replace correctly - this equates to a $2,700 error!!! I know there are some five star reviews below but seriously caution against using this lot.
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