Took my order and 12 days later contacted me to tell me there had been a 'warehouse error' and no stock was available. Have said that they will provide a refund, but I find it improbable that it could take them 12 days to work out they couldn't supply my order. I will add that this isn't the first time that I have had a problem with Cracka. I'll be buying from more reputable businesses in the future.
Cracka Wines are cracker
Very good wines, fast and efficient delivery, excellent price and good descriptions.
An extremely easy and rewarding way to buy wine!
Brilliant service, fantastic prices!
I can’t say how happy I am with the knowledgeable staff at Cracka, they have never steered me wrong with a recommendation and I am quite fussy. Prices are unbeatable and so is the selection if great wine.
Have saved heaps on Cracka Wine auctions. Mostly the wines have not disappointed. When one lot of wine didn't arrive the issue was dealt with promptly by a helpful, efficient customer service representative.
Happily recommending Cracka Wines
Having bought from Cracka Wines for a few years now, I've not been disappointed by the overall quality of service and the excellent range of wines, both Australian wines and wines from abroad. All pockets are catered for and there are plentiful opportunities to buy wonderful wines at bargain prices. While I've had a couple of mediocre wines from the auction, this has never been an issue because I've picked up a dozen for the price of a couple of decent bottles, and has been more than compensated for by the superior wines I've picked up on other occasions. The email alerts are helpful if on the lookout for something special, but are easily stopped once no longer needed.
Good wine good fun
Good wine at good prices and easy to deal with. The mystery dozens deal's are very good value. The auctions are fun.
Helpful sales person with great suggestions. Wine reviews also most useful and received several times a week. Prompt delivery. Great price.
A very happy Cracka customer
My expectations of Crack providing access to very good wines at very reasonable prices have been exceeded. I continue to be a keen customer.
Great wines with bargains to be had!
I have purchased quite a few boxes of reds and whites in the lead up to the summer socialising season. None have been disappointing and many have been exceptional value bought (patiently and selectively) on auction. Delivery to my local P/O has been prompt.
Great bargains and service
I’ve used Cracka for a number of years. Always great prices often on really good wines.
I regularly receive emails and either click through and order online or in this case I emailed my sales contact directly who put the order through for me (all my details are on their files).
Great service for an online company who are always the best price in the market.
I’ve had a couple of average wines over the years and generally only go for wines with good ratings/pedigrees.
you get what you pay for
Generally i thinkyou can get good wines from Cracka if you are selective.
Their product has improved since 7 years ago when i first used them
very good wine
i have perched i lot of red and white wine and i do pick my mark .. all good all my friends enjoyed it
Good quality products
I don't purchase copious quantities of wine but whenever I have purchased from Cracka Wines I have always been completely satisfied with the product & the service.
Haven't used it a lot-I always wait for online wines I like with prices that suit.
I haven't used the service much until recently and can only say that the wine arrived in good time and in perfect condition. That is to say nothing broken but nothing will be tasted for at least a month from delivery.
Smooth as Clockwork
Ordering was simple on the online system. I had previously registered so all went like clockwork. I was kept informed about progress along the way and it was delivered before I expected prior to Christmas. So all in all, terrific.
Questions & Answers
whats your phone number - the specials you text me wont go to check out and I want to buy by tonight!!
Have cracka wines been writing their own reviews?
I don't believe so, at all. The review I wrote had nothing to do with anyone else but me. It was a true reflection of the way I felt about the Company, the People and the Products
Absolutely not. As you can see, many of the reviews are for purchases that the team at Product Review have Verified.
However the CEO sent an email to purchasers asking people to push out favourable reviews. I was one and wrote an honest 3 star review. Good wines to be had but watch out for the sales 'tricks' so you cannot be sure all wines were tasted or that there was no arrangement with the winery on the RR. Double check before purchase is my advice.
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