Crazy Contacts
463 reviews
In-depth reviews
Bad customer service – I would like to start off in a good note as i was buying coloured contacts from crazycontacts.Com.Au i was surprised at the super easy and quick ordering that i also left a great 5 star feed back to the website but soon after my contact lenses have arrived i noticed right away the contact lenses that have been sent are definitely not what was… Read more
listed on the website of crazycontacts.Com.Au the contact lenses in the colour wm-101
Was not a standard size for a human-beings limbal size .. Listed on your website it was said that the contacts sold has got a diameter size of 14mm ( one size fits all ) .. But the contacts i have received are 14.8mm witch is the started size of
Circle lenses- that provides a big eyed doll/amine look witch is also very obvious to notice
And the base curve of 8.6mm but the contacts that have been sent to me are 8.8mm !!
As these contacts are hardly touching the iris of my eye, i find that it also makes it harder for the eyes to get enough air as the dia and b.C is awfully big and was definitely not listed on the website what so ever,
I have never sent a complaint email to anyone before but this time i was very disappointed in this order. I was expecting a standard size of contact lenses of b.C 8.6 and dia 14mm
As a australian company i was very proud to order from a company of my home, but this experience has
Pretty Good – The contacts came a little later than I expected, but none the less, came alright. The little box the contacts came in where slightly opened, but I figured it was just because it was probably squished. Once I put them in, one contact felt like there might have been a eyelash or something. It didn't hurt, it was just uncomfortable when I would… Read more
blink. However, the other was perfectly fine, like another pair of contacts I had bought, felt like there was nothing there. I can't make a proper assumption, as this is my only experience. But I feel they are a great company. Im purchasing another pair of contacts, seeing how these go. The fact that they have youtube videos of every contact really helped me. I wanted a pair of dark grey contacts, (I bought light ones before) and I couldn't determine the darkest one I would like from the pictures. With the help of the videos, I was able to pick which one I'd like, which is awesome! They also kept me well informed, telling me when it was sent and all that. I wish there was a greater selection of colours though. I ended up looking for pink ones, and only found that I could get "violet", and they didn't look very pink to me. I also wish there were more of the greys, as they all seem super light. Pretty happy though. They came about 5 days after I ordered them (I live in NSW - not 'Country'). I'm going to try the express shipping, and see how it goes, and I'll write another review after (mainly because of that little uncomfortable 'thing' with one of the contacts).
November 11th 2014 Update:
Okay, so I ordered some contacts on Saturday, and then got them on Tuesday, they actually got here on Monday, but thats Aus. Posts thing, not Crazy Contacts :) So they came VERY quickly. Im very happy. These second pairs were in a better condition box then my last purchase, and were actually taped shut this time. Pretty pleased with it. The next thing to do was put them in, and they were amazing. Much better than my last purchase (with one contact being a tad uncomfortable when I would blink). I could see clearly, and they felt as if nothing was in my eyes, I was so surprised at the feeling. The first contacts I bought were like that, however, Crazy Contacts one felt even better. I wouldn't have known I had them on if I didn't put them in, it felt like nothing. The colour on the website showed it to be a lot lighter than how it was, but I actually liked it that way, because I wanted a dark grey, so their youtube videos helped a lot! Im super happy with these contacts :)
Fails to disappoint! – I stumbled upon your website a few weeks ago and ordered my first pair of coloured lenses. I only have one regret..why didn't I discover you sooner?!! The variety of lenses available is by far the best I have ever seen. The prices and shipping compared to the competitors is sensational. The website is easy to navigate and ordering couldn't be… Read more
simpler. Most importantly, the customer service you provide is exemplary! There was a delay in receiving my lenses, concerned, I sent an email and received a prompt and extremely helpful reply within the hour addressing my concern and immediately putting my mind at ease.
You have found a customer for life and I will be recommending you to everyone.
To those who are considering giving crazy contacts a try, go for it! You will be hardpressed to find anyone else like them. Their efficiency, reliability,
amazing customer service, superior product and endless variety makes them the best on the market. Fabulous variety of lenses to suit all tastes, affordability & amazing customer service,
Positive reviews
So happy – I've shared you guys on my instagram and facebook page. I've always had good service and have been completely happy with the products. Will definitely be shopping here for all of my lenses.
Great selection and safe too – This is my first pair of contacts and they are amazing, so easy to wear and comfortable too. So happy with the way they look too which colours ranging from faded to bright. These contacts are cheap and perfect for anyone
Awesome! – Fantastic and easy online site as well as an awesome variety of high quality products! I will definitely be shopping here again for my next event!
Negative reviews
Great Products But TERRIBLE Service – I have ordered 3 times from Crazy Contacts and each time they have got my order WRONG. The first time they sent the wrong colours and wouldn't send me the correct colour contacts unless I put in a brand new order and sent back the other pair. My third order came very quickly but is missing one pair of contact lenses and when I had a look at my… Read more
credit card statement they charged me twice at $129 x 2! Every time I call the phone number I get an answering service telling me to leave my details. I don't trust this company. Very dodgy.
Terrible service and unreliable – This company take the extra money you pay for express shipping and promise express delivery then they send your order via regular post. Be aware that PayPal unfortunately don't cover disputes with shipping costs. Crazy Contacts have an automated telephone system and rarely respond to emails. When they do respond, all you get is a phone number… Read more
for Australia Post and an "apology" stating that your order was dispatched immediately.
The next dispatch countdown on their web site is not truthful. My order was not dispatched until approx 48 hours later!
I have lodged a complaint with ACCC.
Would give no star rating, but unfortunately that wasn't an option.
Cannot call or email this company re my torn contacts received – I have tried phoning so many times but the number just 'rings out', tried to email but it wont go through so not sure what the problem is there and have eventually given up. Very disappointed......I paid $29 AUD inclusive of postage for a green pair of contact lenses which were to be worn on a special occasion this past weekend. When I opened to… Read more
apply them, one had over a quarter of its outside edge missing and having read the instructions, I could not use it. I was truly disappointed....
Recent reviews
Love it – Love crazy contacts, always proving me with the best contacts this side of town. I think my favourite thing about them is the functionality of the website. It is honestly so easy to go online and get a good pair of novelty contacts. Great for costume parties and raves.
Finishes my costumes off perfectly:) – I am addicted to Fancy Dress, and have been using Crazy Contacts since 2008...always speedy and friendly service, wouldn't think of any where else :)
New and Obsessed! Fantastic Product! – Recently purchased my first pair of contacts through this company and am now hooked! The contacts are high quality! Customer service has been 100% perfect! Really couldn't ask for more or find a single fault to be honest.. Thank you Crazy Contacts! :)
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Great service, great product – Have been using this company for my lenses for approximately 2 years, prompt service, site is easy to navigate and product is awesome!
Excellent customer service – I emailed the customer service this morning asking them a question, they got back to me instantly and were very helpful, great customer service so I can't wait for my product to arrive.
Perfect Service! – I love Crazy Contacts. Your contacts are so unique and vibrant in colour! I've bought blue eyed contacts and I purchased solution from my local optometry store. When i put your contacts on, they felt so comfortable. It is definitely a great site to purchase items from! Also, delivery is very fast. 10 out of 10 for sure!
Love it – have ordered from here before and every time have received great quality Items for a low price. They always fits smoothly and wear comfortably would and have recommended to friends.
This is exactly what I was looking for! – It was a pleasure to buy here, and the website was easy to navigate, and I am looking forward to trying out the lenses I purchased! Would recommend to anyone seeking quality lenses.
Great products at a cheap price – Website easy to navigate, and cheap product, definitely worth it for halloween, affordable, and will keep you looking dressed to impress at all parties etc.
Great pricing, great site – After doing some research online, I was happy to find novelty contact lenses at such an affordable price. To buy the same types elsewhere would have cost me around double. The site is clear and easy to navigate. I will definitely be coming back and have already recommended the site to friends. Bring on Halloween!
Halloween Ready! – Great product at an incredibly affordable price and rapid delivery time! I am now Halloween ready with the perfect accessories from Crazy Contacts..
So excited! – I have been searching high and low for reasonably priced contacts to wear for Halloween this year and I finally found them! I can't wait for them to come! All reviews are positive feedback so I'm super excited.
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Fantastic Online Store – Was amazed by the ease of finding what I wanted and the amazing low price of the contacts. Will definitely be a repeat customer. Just waiting for the arrival of my lenses. Very excited.
Extremely realistic looking! Fooled my friends! – I was a little but unsure of how the contacts would look when I ordered them, but once I put them in they were 100% passable as my real eye colour! No one had a clue I was wearing contacts until I told them! Excellent product, definitely add a new fun way of mixing up anyones look!
always perfect – super service - great products - unfailingly perfect. I'm a repeat customer and the products, timely delivery and professionalism of crazy contacts is with out a doubt the best,
Love you guys – I have never had a problem with your company. Every time I wear your product I get compliments all the time. I am obsessed with your contacts!
FANTASTIC-an entirely new look for me! – My eyes are light blue, small-ish & lifeless, with the brilliant colors I've got I've been able to change my entire LOOK. My eyes are NOTICED now! People comment all the time on how beautiful they look. I feel like I've had a make-over each time I try a new pair! I absolutely love Crazy Contacts - wouldn't live without them ever again!
Good selection and easy order – Easy to order. Great selection of crazy designs. Usually get some around Halloween. Last time I dressed up as storm and these just set it off.
Such a Quick and Reliable website – I love using these guys for all my contacts. My wife and I have used them for some time now and all we can say is they very quick with their Deliveries always have what I want in stock. I defiantly Suggest anyone to go to CRAZY CONTACTS.. ROCK ON GUYS \m/
Amazing quality at great prices! – My first time ever buying or using contacts. Delivered fast, easy application instructions, vibrant colour over my dark brown eyes! I wore them for Halloween and got many compliments. Surprisingly comfortable and great quality for a great price. Would definitely purchase more.
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