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Crazy Sales
2.7 from 993 reviews

Reviews

2.7

993 reviews
5
(318)
4
(91)
3
(27)
2
(49)
1
(508)
  • Product Quality
    2.7 (153)
  • Return Claim MadeYes (43) · No (140)
  • Shipping
    2.5 (117)
  • Warranty Claim MadeYes (17) · No (166)
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Robyn M.

Robyn M.Greater Melbourne (Outer), VIC

Fantastic

published

Bigger and better than I thought. Easy to put together , fast delivery ,and ordering online was quick and easy good quality ,only let down was no instructions but easy from pic on box

Product Quality
Shipping
Warranty Claim MadeNo
Lynette Bishop

Lynette BishopSouth East Queensland, QLD

  • 2 reviews

Poor quality

published

It doesnt build properly has gaps on all joins draws dont line up correctly light strip is already falling down really disappointed in this product it is wobbly and scared to put ant tv weight on it biggest waster of 359 delivered i have ever spent

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
2 comments
Crazy Sales
Arthur M.Crazy Sales

Hi Lynette,

We apologsise for the issue you have encountered with our product. In order for us to assist you further may we ask for your order id?

Lynette Bishop
Lynette Bishop

82667270

The reviewer stated that an incentive was offered for this review

Sam

SamGreater Melbourne (Outer), VIC

Would you buy from here?

published

Honestly, dissappointed with delivery. It advised me 1-3 business working days then became 3-7 business working days when I called. Then my stock was partially delivered, missing one box so I called them again and they were going to escalate the issue with a call back same day in regards, no call back. So I called them today, second box has been lost, the issue has been raised again.

Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Crazy Sales
Arthur M.Crazy Sales

We apologsise for the issue you have encountered with our product. In order for us to assist you further may we ask for your order id?

Sam
Sam

82944232. Please advise on the situation and note I would like a refund if it's not delivered by Tuesday, you may collect your item from address after the refund has taken place, please send message in regards to the email attached on the order.

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onlineshopper

onlineshopperSouth East Queensland, QLD

  • 3 reviews

Overpriced, extremely poor quality, their contact centre does not respond.

published

I don't recommend this item of CrazySales as a shopping outlet.

We purchased a mirror dresser.
This item is extremely poor quality, instructions for assembly are in-accurate and again of very poor quality.

This item is overpriced.
Delivery even more so over priced.

I have contacted CrazySales two times complain, they have never responded to any of my emails.

If you are reading this, shop somewhere and something else. :-) Hope this helps you.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
2 comments
Crazy Sales
Arthur M.Crazy Sales

We apologsise for the issue you have encountered with our product. In order for us to assist you further may we ask for your order id?

onlineshopper
onlineshopper

Thank you for your response
My order (ID 80801855).
I look forward to hearing from you.

Naomi

NaomiSydney, NSW

Excellent

published

A Excellent product very happy with quality I have ordered a few furnishings from crazy sales and they have all been very good quality will definitely be ordering again soon

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Crazy Sales
Arthur M.Crazy Sales

The reviewer stated that an incentive was offered for this review

Marian

MarianSydney, NSW

  • 2 reviews

Never trust again

published

The chairs I ordered were made in very poor quality, with nails showing between wooden panels, miss matched rattan colour and one back panel too short to complete the DIY. Have been battling for over three weeks for a full refund with constant excuses or ignoring my last email.
Will go back to Fair Trading NSW to resolve this issue.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
2 comments
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Marian
Marian

My order I’d is 82326794
Rosa Covino

Taylor

TaylorSydney, NSW

Complete Mess! Such a messy company!

published

Never again am I to order from here again! Let alone they cannot tell me the tracking of my parcel or what carrier it is coming with! I was promised it to be delivered yesterday, but upon conversation it’s apparently on board for a delivery today yet same thing ?! The cs is sloppy and they best have not scammed me paying over $500 for an item that I was promised on Tuesday ! Never again will I go through this appalling company! Lies on top of lies because they don’t know nothing about the whereabouts of my parcel! I hope you see this crazysales.com my forte is logistics so I’m not one to play with!

Shipping
Return Claim MadeNo
2 comments
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Taylor
Taylor

82828658 , it was indeed delivered last week Tuesday but the time wasted on receiving a confirmation was appalling

Victoria

VictoriaGreater Melbourne (Outer), VIC

The worst to purchase from

published

One of the worst place to purchase they scam ppl never had received my $275 unit till this day I had been waiting for 3 wks I'm still ringing for wheres my product and I requested that I can come pick up but they said I can't cause I have to wait to find out where my other half of my unit has gone first then I can request for another delivery or refund they wait to tell me when I call them they don't keep you updated with your product one of the worst do not purchase I wouldn't recommend it ever again

Product Quality
Shipping
Warranty Claim MadeNo
2 comments
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Victoria
Victoria

It's too late due to lack of communication of item after 4 weeks I got my money refunded

Scammers and lies DO NOT BUY FROM HERE

published

Fake and scamming they will take you’re money and give you nothing! Do not buy anything from this company.. don’t pay until you have receive you’re product it’s a lie
Been waiting for weeks for our product we payed for we got 1 of 2 and we have now been told to wait till the 21st after been told it will come in 3 days I don’t think this company has any of there displayed items Bull$$h1t company

1 comment
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

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Eva

EvaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Waiting on Delivery it has still not arrived.... Nearly 2 weeks waiting.

published

Waiting on arrival of order which was placed over 9 days ago, have tried multiple time to find out ETA, I was told Wednesday this week, it's now Friday and had said it was to be delivered last Friday. This is a disappointing result to response and it's not possible to track the item..

Shipping
Warranty Claim MadeNo
1 comment
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Kjbur

Kjbur

  • 2 reviews

Do Not Order From This Site

published

I have ordered two items from this site in the past few weeks. Both paid for straight away and showing a number of items in stock.
Each item then some week or so later was 'damaged' as it was being sent and was somehow 'the last item they had in stock'. I don't believe it for a second, and think it was fraudulent to begin with (just a fishing exercise to get your money when perhaps they never had the items to begin with).
I have received a refund for one item, but the other (which is a few hundred dollars) is yet to come through despite it being over a week since notification.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Terrible

TerriblePerth, WA

Terrible service

published

The entire buying experience is terrible. The seller use various excuses to reject your refund application. Plus, they didn't send me a receipt or invoice except an order number. Soi can not take any further action. Be cautious about the seller. The buying experienc is really disgusting and they cheated the customers.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Justin T

Justin TSydney

  • 2 reviews

Do not buy from these people!!! Scam alert

published

Ordered a boxing stand, it 2 and a half weeks for part delivery, 1 box missing. Turns out box was lost/stolen by courier company. Crazy Sales won't refund until they have picked up the delivery that made it, i have been requesting pickup for over 1 week but get given the bum steer everytime i make contact with them. I have no doubt they will be receiving a full refund from courier company before we will. Absolutely been disgraceful and rude to deal with. Both NSW fair trading and ACCC have been contacted.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Crazy Sales
Arthur M.Crazy Sales

We apologise for the issue you have encountered with us. In order for us to assist you further may we ask for your order id?

Ellie

ElliePerth, WA

Warning ! Do not use this website

published

I purchased a sofa from here that was not particularly cheap. You can’t physically sit on it without it falling apart. Pillows aren’t attached, chaise is not attached and it is so tiny.
I wanted to return the item and crazy sales would not provide me with the refund I am entitled to. Customer service was awful.
Just a warning to customers, unless you want items that are not fit for purpose and your not bothered about an organisation taking your hard earned money then shop at crazy sales. Otherwise, Id advise to stay very clear from purchasing any items here.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
2 comments
Crazy Sales
Arthur M.Crazy Sales
Ellie
Ellie

81915514

beware of them!!!!

published

waited over 2 months still didn't receive my purchase contacted several times disputing with paypal awaiting resolution very frustrating waste of time do not order can not recommend these guys

Product Quality
Shipping
1 comment
Crazy Sales
Arthur M.Crazy Sales
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Sofia D.

Sofia D.Far North Queensland, QLD

  • 4 reviews

Scammers! STtay away!

published
Product Quality
Shipping
Return Claim MadeYes
3 comments
Crazy Sales
Arthur M.Crazy Sales
Sofia D.
Sofia D.
Crazy Sales
Arthur M.Crazy Sales
Alicia

AliciaSouth East Queensland, QLD

Never again absolutely disgusted

published
1 comment
Crazy Sales
Arthur M.Crazy Sales
  • Verified customer

Steel storage cabinet (180 cm) delivered damaged and impossible to assemble

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Crazy Sales
Arthur M.Crazy Sales
Paul

PaulGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • Verified customer

Beware

published

Received a backpack pressure sprayer from crazy-sales ....the product was attractively priced however the quality of the produce was poor. Further the product arrived disassembled and without instructions to put it together.
Use extreme caution buying from Crazy sales as returns are charged 20% handling fee and only accepted 30 days from purchase date .

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
8 comments
Crazy Sales
Arthur M.Crazy Sales

Thank you for contacting us. We are sorry for the issue you have encountered. May we have your order id please so we can further check for you?

Paul
Paul
Crazy Sales
Arthur M.Crazy Sales
Adamas

AdamasGreater Melbourne (Metropolitan), VIC

Really bad user experience, which is missing an order from your account portal

published

No notification after missing a transit + cannot even find the replacement under your account since it is not an original order. All you can do is, after waiting for a month, contacting their customer service team since they have already taken your money.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Crazy Sales
Arthur M.Crazy Sales

Thank you for contacting us. We are sorry for the issue you have encountered. May we have your order id please so we can further check for you?

Adamas
Adamas
Page 1 of 50

Questions & Answers

Michelle P.

Michelle P.asked

When pump confirmed not working and finally after deliberate delay in sending back on your behalf do you now not want to refund via pay pal which is the payment i paid on and put dispute through on? It's bad practice to electronically give my account details to you? This is delaying our refund AGAIN

1 answer
Crazy Sales
Arthur M.Crazy Sales

We apologise for the inconvenience that this has caused you. In order for us to assist you further may we ask for your order id?

Barbara E.

Barbara E.asked

Hi, we purchased an electric cement mixer recently from Crazy Sales. We were only able to use it for about 2 hours and it suddenly stopped working. Does this happen often? It was quite pricy and I'm disappointed that is has stopped working. What are your recommendations please, this was only purchased this year. Is there a refund or warranty available, how can you assist please. Thanks

3 answers
Pipngyp
Pipngyp

Hi Barbara,

I would definitely start by contacting Crazy Sales direct. I believe that they are more an umbrella organisation through which manufacturers sell their products.
Start politely, as this is usually the best way!
Explain what has happened and ask what they can do to help.
Based on my experience, they should respond positively. Let me know how you go please.
Cheers, Ray.

Barbara E.
Barbara E.

Thank you, will do!

Crazy Sales
Arthur M.Crazy Sales

Thank you for contacting us Barbara. We are sorry to hear about that. May we have your order id please so we can look it up for you?

Jason

Jasonasked

I recently purchased a gazebo with sidewalls and sand bags. This all arrived in a box and no carry bag to cart it all around? For that price you would think it would come with a carry bag.

7 answers
Crazy Sales
Arthur M.Crazy Sales

Thank you for letting us know about this, however, for us to further check your concern, may we please have your Order ID or login email so we can pull it out from our record?

Jason
Jason

ID 81481137

Crazy Sales
Arthur M.Crazy Sales

Our apologies for the delay in response. We regret to inform you that we do not have carry bag for this item

Get an answer from our members and Crazy Sales representatives

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