Crazy Sales

I bought a travel steamer for my son in Melbourne. When he opened the package to use it the steamer did not work. I sent the invoice to him and he contacted crazy sales who said take it up with the brand company. Extremely poor service and completely una ceptable

unable to cancel order before despatch and weblink took me to incorrect product and $80 more expensive.
Cost to return would incur an additonal 20% as well as delivery charges

This website looks normally when showing their products,
but the payment procedures are messy.

This website asks customer pay again and again!
I asked my bank cancelled my card.

Called them 4 times, two times no body answer the phone,
two times being cut off!

Ordered a bed and mattress 2 weeks ago, received mattress but still no bed, have been
Emailing, ringing and all they say is “it’s been escalated” the “customer care” person could
Hardly speak English, and could offer no solution? I have cancelled order and hopefully my refund will be in my account. Will never use them again.

I ordered a MAXKON in-wall oven from the company and, before I confirmed my order, I inquired about whether the unit had a digital 24 hour clock installed in addition to the timer. A gentleman from the company telephoned me and I was assured by him that the unit did have a clock and a timer. When I received the unit, there was no clock. I have been corresponding with the company for weeks but the customer representative - a lady named Marion - seems to be a stranger to the English language because she obviously cannot comprehend the depth of my complaint. Be very careful in any dealings with this outlet.

I brought a vanity off this website nearly $200 I received it however the vanity is tiny more for a size of a child not a full grown adult the pictures are well over photoshopped obnoxiously and the material of the furniture is absolutely cheap. I high dought my vanity is going to last long considering I’m a adult and it’s like I’m sitting at my toddlers vanity or something. I’m not increased I don’t think the reviews where actually real because iv seen this on Ali express after further research and it has bad feedback. I have attached a picture to show what I’m talking about. I am 5 foot which is small the picture shows a much larger vanity and not a play child type vanity.

I bought a powertrain set for my 15 year old son for Christmas. I only received some bits and pieces of parts. I contacted crazy sales everyday since that day and all I get is we are looking into it or you have to contact Fastway because they might have misplaced it during transit. When I call Fastway the say we will deliver it tomorrow. Guess what tomorrow never came. I also got hanged up from the customer service and was not even angry or threatening.
My advice do not buy anything from crazy sales I think this people are scammers rip offs and criminals. Return my money you liars.

Sent two messages regarding my order, no reply even 4 days later. Tried to contact them to cancel my order after reading these reviews, no reply. Tried to message again a few days later to find out what the go is, no reply. My order has been stuck on 'processing' for almost 2 weeks. Not really impressed.

I purchased some bottom up blinds valued at $149. When I received them they could not be attached to my window frame and I needed an opening window to attach them which mine wasn’t. This was not clear on the website when I purchased them.
I complained and asked if I could return them. They wanted photos of unopened boxes which I sent. After weeks of going back and forward they told me there was a $100 return charge to be deducted from my refund. Less my shipping costs I could have ended up with $15 and they were free to resell the blinds.
I would NEVER shop with this company again they are a rip off.

Have had an ongoing issue with this company since beginning November/December, ordered a table, the table came parts were broken and some parts were missing holes where you screw the rails on for the drawers. Finally today I receive what they say is the apparent part? Opened up this huge box with mega amounts of plastic in it. To find 1 tiny side panel with no holes. Absolutely useless to me and the table. There are 2 drawers which is 4 panels? They sent 1 panel and with no holes. Now I have a useless table that I can't attach the drawers to and I feel like this has been a total waste of my time and money and effort really. It has now been thrown out
Quality is terrible so is the customer service . Do not buy off this company it's a joke.

The goods is in good condition, easy to install, value match with the goods, wonderful service, very easy process for the first buyer, so many options and delivered on time.

One of the best quality gazebo I have ever come across. The frame work is very strudy and the sail has a attractive butterfly design, which is of excellent quality too.
I highly recommend this product. Thank you Crazysales sales for your integrity and professionalism.

Terrible customer service team and wost experience so far! I wanted to speak to manager in regards to my order and they did not even lodge the complain such a pathetic service.

I ordered a treadmill via Crazy Sales. Its been 10 days after purchasing still I didn't get it. Misleading information on the website and now I need wait another 5 days till they investigate the issue.
No update for a query, very very poor customer service.
Hate this.

I'm really disappointed at the way this company and its couriers have treated their customers.
I thought I had it bad with them only to read of multiple instances of customer abuse.

I received my first box of two and nobody appears to know what they were doing
Every one of them was telling me a different story about where the second parcel was and when it was going to be delivered. Each one gave me a different date but no one took ownership of the problem.

Seriously no matter how good your prices are (debatable) lack of communication, professionalism or customer care will be your downfall! I would never have anything to do with you lot ever again!