As of December 12th, Crazy Sales is currently offering customers a $10 coupon to encourage them to write a review, positive or negative. It is possible that reviews were written by customers who received such reward. These reviews adhere to ProductReviews Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Scam ! Don’t buy from them !
This website looks normally when showing their products,
but the payment procedures are messy.
This website asks customer pay again and again!
I asked my bank cancelled my card.
Called them 4 times, two times no body answer the phone,
two times being cut off!
- Verified customer
Crazy sales for shoddy product and slow customer service
I had bought a water pressure gun which was a copy of Katcher. I did not look close enough for the name . This machine went bust after less than 10 time of domestic use. I thus asked for a refund. I was first asked send a picture and then a video. I complied with all that. I had to pursue with [name removed] - their customer rep to get a answer after few e-mails. His answers were quiet amusing but frustrating because it took me another couple of weeks of sending e-mails. It was not until, I informed them that I was going to take up with pay pa...l resolution centre. that I got my answer with great difficulty the location of their warehouse and refund. A simple thing of providing the location of warehouse and refund for a shoddy equipment, which I think all that they sell is pathetic. I was able to keep up the pace of e-mail as I am retired but imagine for a poor working person. Crazysales have a chat facility but it never works- bit crazy
I ordered a back massager for Christmas for my boyfriend. I ordered this late November, so I was expecting it to come a little late, but no this late! It's now Mid February! I wasn't given any shipping information, so after a month of waiting I contacted CrazySales help line and was told they would escalate my order, and I suddenly received tracking info. This info was back dated, but I don't believe it was sent until I called. I tried tracking my package through Fastway Couriers, and the info remained the same, in between Melbourne and Adelaid...e every time I would check over a couple weeks. I contacted the Fastway help services, and was told that they had received a package slip, but not the package (Yeah cool, thanks for following that up for me Fastway), and was shut down by the help line and told to contact Crazy Sales. Absolute biggest run around, do not shop with CrazySales! Still haven't received my order, will be contacting them for a refund shortly.
Ordered a bed and mattress 2 weeks ago, received mattress but still no bed, have been
Emailing, ringing and all they say is “it’s been escalated” the “customer care” person could
Hardly speak English, and could offer no solution? I have cancelled order and hopefully my refund will be in my account. Will never use them again.
I ordered a MAXKON in-wall oven from the company and, before I confirmed my order, I inquired about whether the unit had a digital 24 hour clock installed in addition to the timer. A gentleman from the company telephoned me and I was assured by him that the unit did have a clock and a timer. When I received the unit, there was no clock. I have been corresponding with the company for weeks but the customer representative - a lady named Marion - seems to be a stranger to the English language because she obviously cannot comprehend the depth of my complaint. Be very careful in any dealings with this outlet.
Cheap china furniture
I brought a vanity off this website nearly $200 I received it however the vanity is tiny more for a size of a child not a full grown adult the pictures are well over photoshopped obnoxiously and the material of the furniture is absolutely cheap. I high dought my vanity is going to last long considering I’m a adult and it’s like I’m sitting at my toddlers vanity or something. I’m not increased I don’t think the reviews where actually real because iv seen this on Ali express after further research and it has bad feedback. I have attached a picture to show what I’m talking about. I am 5 foot which is small the picture shows a much larger vanity and not a play child type vanity.
Zero star if I had a choice
I bought a powertrain set for my 15 year old son for Christmas. I only received some bits and pieces of parts. I contacted crazy sales everyday since that day and all I get is we are looking into it or you have to contact Fastway because they might have misplaced it during transit. When I call Fastway the say we will deliver it tomorrow. Guess what tomorrow never came. I also got hanged up from the customer service and was not even angry or threatening.
My advice do not buy anything from crazy sales I think this people are scammers rip offs and criminals. Return my money you liars.
Sent two messages regarding my order, no reply even 4 days later. Tried to contact them to cancel my order after reading these reviews, no reply. Tried to message again a few days later to find out what the go is, no reply. My order has been stuck on 'processing' for almost 2 weeks. Not really impressed.
- Verified customer
A total rip offu
I purchased some bottom up blinds valued at $149. When I received them they could not be attached to my window frame and I needed an opening window to attach them which mine wasn’t. This was not clear on the website when I purchased them.
I complained and asked if I could return them. They wanted photos of unopened boxes which I sent. After weeks of going back and forward they told me there was a $100 return charge to be deducted from my refund. Less my shipping costs I could have ended up with $15 and they were free to resell the blinds.
I would NEVER shop with this company again they are a rip off.
Have had an ongoing issue with this company since beginning November/December, ordered a table, the table came parts were broken and some parts were missing holes where you screw the rails on for the drawers. Finally today I receive what they say is the apparent part? Opened up this huge box with mega amounts of plastic in it. To find 1 tiny side panel with no holes. Absolutely useless to me and the table. There are 2 drawers which is 4 panels? They sent 1 panel and with no holes. Now I have a useless table that I can't attach the drawers to and I feel like this has been a total waste of my time and money and effort really. It has now been thrown out
Quality is terrible so is the customer service . Do not buy off this company it's a joke.
1. searched for product and read "CRAZY DISCOUNT! Was: $149.95 Now: $79.97!"
2. looked a few minutes later in same browser session and couldn't find the product
3. searched my browser history, clicked on item and the price had changed to $119 + some cents
4. closed and reopened browser and searched through all products based on price and found the product again at $79.97
5. purchased product
6. decided to google product
7. product for sale via Myer Online at $63.95 + $7.95 postage with no mention of it being a discounted price
My perception i...s that Crazy Sales has tracked my initial search, saw I was interested and then upped the price when I came back. Also why is this a "CRAZY DISCOUNT"? I have attached screen shots of the Myer offering.
Shade sail gazebo 3x3 M
One of the best quality gazebo I have ever come across. The frame work is very strudy and the sail has a attractive butterfly design, which is of excellent quality too.
I highly recommend this product. Thank you Crazysales sales for your integrity and professionalism.
Ordered a bed frame last month in December 25th. I have contacted more than 10 times. Never received the delivery.
Terrible customer service team and wost experience so far! I wanted to speak to manager in regards to my order and they did not even lodge the complain such a pathetic service.
Shoddy Company: Don’t Do Business With Them. The Risk Is Too High
Crazy Prices is one of the worst companies I have ever attempted to do business with. In my view they act in a very unethical manner. Their customer service is terrible. We ordered a dog cage. We provided the correct address. Suburb was indicated as Calderwood/ Albion Park. This is clear from the receipt. However, the item was returned under the excuse that there is no such address. Nobody phoned us to discuss. If we want the item which was advertised as free shipping we now have to pay for It. If we want our money back we have to pay a penal...ty fee. I will never do business with Crazy Prices again as they are such a shoddy company. They take your money but their complaints section is virtually uncontactable or so many obstacles are put in the way that it is very difficult to speak to anybody who can make decisions. I suspect this is deliberate. I would recommend that nobody do business with them. They are not a trustworthy or reliable company.
- Verified customer
I purchased Kids Ride On Car Dual Motor Remote Electric Toys Battery w/MP3 Function - Pink, money taken out of my account but no product delivered. I called the crazysales, supplier and courier regarding the purchased product. No follow up, still telling me that its still under investigation. Waited again, no follow up even when I said " Am I going to be inform about the investigation" customer service person said "yes". Purchased the product and received confirmation of shipment on the 2nd Jan 2020 today is the 17th January 2020. Still under ...investigation, same excuses. They have the signed document who picked up the product so, what is the problem? After my suggestion to send me another product I have to wait 5 working days to receive the new one Poor service and poor courier. Very disappointing journey. I got offered $10 for compensation, I refused because its a cover up for the time lost and excuses. Whoever is involve you have to make sure that your customers are well inform, follow up when you promised, and your compensation is appalling and insulting. Also, the courier you use , you should rethink of using them. Not good for your business. Now, I'm counting for 5 business days for the replacement. I will see if this is going to be smooth sailing next time around.
I ordered a treadmill via Crazy Sales. Its been 10 days after purchasing still I didn't get it. Misleading information on the website and now I need wait another 5 days till they investigate the issue.
No update for a query, very very poor customer service.
TV Cabinet - only 1 box of two arrived
I'm really disappointed at the way this company and its couriers have treated their customers.
I thought I had it bad with them only to read of multiple instances of customer abuse.
I received my first box of two and nobody appears to know what they were doing
Every one of them was telling me a different story about where the second parcel was and when it was going to be delivered. Each one gave me a different date but no one took ownership of the problem.
Seriously no matter how good your prices are (debatable) lack of communication, professionalism or customer care will be your downfall! I would never have anything to do with you lot ever again!
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Questions & Answers
I have read many bad reviews regarding crazysales after I made an order. It has been a view days and untill now I still can’t see that my order is on the process of delivery. I am afraid that this is scam
Arthur M.Crazy Sales
In order for us to assist you further may we ask for your order id?
Arthur M.Crazy Sales
Thank you for getting back to us. Upon checking your order was dispatch last 14.02.2020 with tracking number 3366515016275 via Direct Freight Express. We were able to verify that your item was delivered last 18.02.2020 and it was received by Kane may we confirm if you know the mentioned name? Please let us know so that we can assist you with further assistance.
Just bought a gaming chair from crazysales however I only just read the reviews about the website and now I’m honestly scared that something will go wrong with my order and apparently the customer service isn’t too great either. The order hasn’t been processed yet though, so how long will it take for the order to be processed? I’m giving this website the benefit of the doubt so please do not disappoint.
Not sure what reviews you have read, but honestly there's no need to be stressing out. Crazysales are a honest company and Customer service are excellent too.
I have been a long standing customer for many years and everything I have ordered has always arrived.
When you log on to the Crazysales site you can check your order status.
I live interstate from Crazysales and have found they are actually quite fast with there deliveries. Every delivery guy that has been to my door has always been very polite too and always took care delivering it to my door.
Once your order is sent expect it to arrive within 2 - 5 days later. Honestly got no fault on my end how this company functions.
Arthur M.Crazy Sales
Hi Airu, May we ask for your order id?
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