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Crimsafe
4.2 from 357 reviews

Reviews

4.2

357 reviews
5
(232)
4
(45)
3
(21)
2
(25)
1
(34)
  • Product Quality
    4.6 (106)
  • Return Claim MadeYes (5) · No (111)
  • Job Satisfaction
    4.5 (100)
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Sian Pilling

Sian PillingSouth Australia

  • 2 reviews
  • Verified customer

Perfect product and great service!

published
Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
aussierules002

aussierules002South East Queensland, QLD

  • 7 reviews
  • 2 likes
  • Verified customer

So far so good!

published

Not having Crimsafe for very long, knowing you are safe and secure and that you can lock the screen door and know you are really secure is peace of mind.

Product Quality
Job Satisfaction
Return Claim MadeNo
2 comments
Crimsafe
Crimsafe T.Crimsafe
aussierules002
aussierules002

Hi Crimsafe,

Yes that’s fine. Also let them know the service was great as well once they sorted out the glitch.

Review collected in partnership with Crimsafe

The reviewer stated that an incentive was offered for this review

Trevor

TrevorPerth, WA

  • Verified customer

Perfect Fit, Looks really good

published

Went online for a quotation and received a call back within minutes, arranged a time, happy with the discussion and our requirements for a door and a screen over the window next to the door, quote accepted, about 10 days later the fitter did a great job, the old door was taken away, wife is very happy.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Trevor, thank you so much for your 5 star review! We are very happy to hear of your positive experience with our Crimsafe Licensee and hope you enjoy your new purchase for many years to come! Kind Regards, Crimsafe Team :)

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Shirley S.

Shirley S.Canberra 2600, ACT

  • 2 reviews

Best product and customer service ever!

published

After 4 months of delays with a Canberra based company installing the Crimsafe product, one phone call to Crimsafe head office and within 15 mins the ACT manager Mitchell was on the phone to me and had pushed through the completion of the job. To the lovely receptionist Tessa and Mitchell my sincere thanks for taking the initiative to assist a customer above and beyond what needed to be done. So glad to be continuing with more work, but with a different Canberra company for install!
Crimsafe certainly is a stand out company :)

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
NXW

NXWMetropolitan Adelaide, SA

  • Verified customer

Very useful product

published

Absolutely great to have it! I feel safe to just leave my front door open, and also enjoy the fresh air going through the house very much! Thinking of having a Crimsafe window as well.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi NXW, thank you for your 5 star review! We are very happy to hear you are enjoying your Crimsafe purchase and when you are ready for your window to be done, please just let us know! Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

The reviewer stated that an incentive was offered for this review

Conrad

ConradGreater Melbourne (Outer), VIC

  • 3 reviews

Good product

published

Looks good and is a worthwhile investment. Fits my needs well and keeps the family safe should there be any intruders. I have been recommending crimsafe to all my friends and family.

Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
Anne R.

Anne R.South East Queensland, QLD

  • 2 reviews
  • Verified customer

noisy crim safe

published

front door I am very happy with BUT the rear door is a disappointment. It is squeaky when door opens and closes. Door doesnt close completely each time. Pull close

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Anne, thank you for taking the time to get in touch, please send us an email with your contact details to info@crimsafe.com.au with "Product Review" in the subject line so we can assist you further with your door. Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

william

williamVictoria

  • Verified customer

a little disappointed with the door

published

had issues with security door: rattling inside frame,handle sticking in the down position when opening sometimes, moreso during warmer weather, some screws in the hinges are spinning ( can't be tightened )

Product Quality
Job Satisfaction
1 comment
Crimsafe
Crimsafe T.Crimsafe

Review collected in partnership with Crimsafe

Chris

ChrisGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

Feel very secure now.

published

We were very happy with the quality of the Crimsafe product and the installer was very helpful and cooperative. All in all It was a very efficient installation job and we would recommend them.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Chris, thank you for your 5 star review! Its great to hear you are happy with your Crimsafe purchase and would love to share this with the Supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

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Unhappy Customer

Unhappy CustomerHunter Region, NSW

Great product. Terrible service

published

The process was dragged out over 5 visits, that were spread out over 5 weeks. I was told I’d have to wait for them to be in the area, which when paying 4 grand for a job you would expect them to make a trip to complete said job. Even tho they measured the spaces, I was then told the doors didn’t fit my space and would have to wait (This happened twice on the same door) and the man measuring implied it was my fault, even tho he and another man had measured the space previously. The spaces aren’t perfect, it is an old home but that’s why I went with a company that says they make custom sizes to suit spaces. I also had to ring and chase them about my appointments when they didn’t show.
Would not recommend.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
Heather

HeatherPerth, WA

  • 6 reviews
  • 2 likes
  • Verified customer

Feeling safe

published

Crimsafe fitted to whole of house. It's just great to know that I can have all my windows and doors open for fresh air, while being secure and protected. Love Crimsafe :)

Product Quality
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Heather, thank you for your 5 star review! It's great to hear you are happy with your purchase :) We will pass this onto the supplier that installed your windows & doors for you, Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Grumpy old man.

Grumpy old man.Augustine Heights

  • 32 reviews
  • 7 likes
  • Verified customer

Peace of mind

published

From no screen door to screen and security door, I have been able to relax knowing there is fresh air coming in through the back door, no insects or anything bigger. Closes quietly enough, the triple lock helps to provide that positive locking feeling.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi, thank you so much for your 5 star review! It's great to hear you are enjoying the fresh air with no bugs :) We would love to share your review with the Supplier you used if you could please let us know, thank you. Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Satisfied

SatisfiedSouth East Queensland, QLD

  • Verified customer

Appropriate product for the needs of our home.

published

The features correspond accurately to the sales information. The actual appearance has enhanced the doors and the outlook especially from the double patio doors. Locking mechanism appears secure, moves easily

Product Quality
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi, thank you so much for your 5 star review, it's great to hear you are happy with your purchase! We would love to share this with the supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

We love it.

published

Our crimsafe screen door is great, looks good, great for my dog she loves it as we can leave the front door open and she can see who is coming and going.

Product Quality
Job Satisfaction
Return Claim MadeNo
2 comments
Crimsafe
Crimsafe T.Crimsafe
Mel
Mel

Wynsten at Narellan

Judy and Steve

Judy and SteveFar North Queensland, QLD

  • Verified customer

Makes us feel Safe

published

From the quote to final installation the Team from North Queensland Security Fitters have kept us informed. They arrived on the day of installation on time and did a great job. They replaced a faulty door lock from a security door they fitted 12 months ago without any fuss. We would highly recommend them.
Kind Regards, Judy and Steve

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Judy & Steve, thank you for taking the time to leave us a 5 star review, it's great to hear you were happy with North Qld Security Fitters for the installation of Crimsafe in your home. Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

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  • Verified customer

Security improvement for our home.

published

The whole process of having two screen doors tailored to suit our home and expertly installed was easy with helpful supplier having good communication skills. Would recommend Rimfire to all.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Optimist, thank you for your 5 star review! Great to hear you are happy with your two Crimsafe doors installed by Rimfire Security :) We will share your review with them too, Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Lynne Paull-McLeod

Lynne Paull-McLeodSouth East Queensland, QLD

Yep! The salesperson was right!!

published

Our concern was that it would make the unit too dark inside and that we'd feel 'shut in' or a bit like being in gaol but we have been very surprised, we don't get that sense at all and in fact don't really notice the Crimsafe on the window or the screen door, we look through it to the outdoors. Ours is only a couple of months old however it appears to be of very high quality and was installed really well by the supplier Guardian Screens & Shutters. We love the security aspect and also the visuals, it looks great.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Lynne, thank you so much for your 5 star review! Great to hear you are happy with your purchase, and we will be sure to pass this onto Guardian Screens for you too :) Kind Regards, Crimsafe Team

Nev

NevNorthern Region, NSW

  • Verified customer

Happy with Crimsafe installation.

published

Good customer service, all questions answered, installer arrived at correct time, minor modification to screen door done on site, work site left neat and clean.
Great Crimsafe Team from Alstonville, can’t say anymore!

1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Nev, thank you for your 5 star review! We are happy to hear that you are pleased with your Crimsafe purchase and we will pass this onto Bee Safe Security for you too :) Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

BindyWA

BindyWAPerth, WA

  • 2 reviews
  • Verified customer

Crimsafe - Excellent Product

published

The Crimsafe products came highly recommended by a friend. We initially thought they were very expensive. However, after seeing the high quality of the doors and windows, in addition, the fixed windows and aqua closers on the triple lock doors have made a huge difference to our home. We feel very safe and secure on warm nights to allow the breeze to flow thru our home. The structure of the Crimsafe products are of a very high standard. You will not be disappointed.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Bindy, thank you so much for taking the time to leave us a 5 star review! It's great to hear you are happy with your purchase and we will be sure to share this with the supplier you used :) Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

  • Verified customer

Great service by GPW Cardiff

published

The screens have Clean lines, and give a clear view. The product is all we could hope for. We hope it is as well security wise. We are very satisfied with this product.

Job Satisfaction
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Cheryl, thank you so much for your 5 star review! Great to hear you are happy with your purchase, and we will pass this onto GPW Security for you too! Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

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Questions & Answers

Mike H

Mike Hasked

How do I paint the crimsafe mesh?

2 answers
aussierules002
aussierules002

Mike the mesh we had installed is a dark black colour so I don’t know about painting the mesh as such.

Mike H
Mike H

Thanks for that

liz

lizasked

My crimsafe screen doors were installed 3 years ago now one of the locks won’t work can I put a regular screen door lock in or will it only work with a crime lock

2 answers
Trevor
Trevor

I believe the warranty is for ten years, maybe check that before going further

liz
liz

Terrific thank you

David H.

David H.asked

I am getting electrolysis on all of my window screens. They are cleaned regularly. Is there someway to remove these deposits

1 answer
Crimsafe
Crimsafe T.Crimsafe

Hi David, thank you for getting in touch. We suggest you contact the supplier that installed Crimsafe for you to inspect for you, and if it is still under warranty then the Licensee will contact us to arrange this. If you would like to send a copy of your receipt and some photos to warranty@crimsafe.com.au so we can look into this for you aswell. Please use "Product Review - Warranty" in the subject line. Kind Regards, Crimsafe Team

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