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Crimsafe
4.0 from 284 reviews

Premium service to go with a premium product!

Professional courteous helpful service from the Bathurst team (Rodney & Peta), highly recommended. The door looks great. Thanks for the help with choosing the colour and for the quick turnaround on installation. I would definitely use them again.

Product Quality
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Return Claim MadeNo
1 comment
Hi Alex, thank you for taking the time to leave such a great review! We will be sure to let Rodney & Peta from RCG Security know too! May you enjoy your new purchase for many years to come, kind regards, Crimsafe Team.

luckely I didnt have anyone trying to break into the house yet! but still very assuring

luckely I didnt have anyone trying to break into the house yet! but still very assuring. bit expensive than I thought will be, but I guess it's worth it so all good

1 comment
Hi Jaehoon, thank you for getting in touch and sharing your review. We hope you enjoy your purchase for many years to come! Kind Regards, Crimsafe Team.

Safe and Secure, wonderful ambassador - Arthur from Endavour Screens Gold Coast

Faultless, quality work, installation and sensational service :)

The above says it all, why do you have a minumum word requirement, I'm a customer, not a typist.

Maybe you should look at the word requirment?

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1 comment
Hi Paul, thank you so much for your positive review! We will pass this onto Arthur at Endeavour Screens for you, and the words you used were more than enough, thank you! Kind Regards, Crimsafe Team.

Great Service

The service was great!! Matt was very thorough and his workmanship was number one. We are extremely happy with our new screens. We will definitely be recommending others to the company.

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3 comments
Hi Shane, great to hear you are extremely happy with your Crimsafe purchase! So we can let Matt know too, can you please let us know which Supplier you used, thank you! Kind regards, Crimsafe Team.We got 2 crimsafe doors from your Northlakes supplier. Service was fantastic and the installation was fantastic as well. We will definitely be recommending you guys to our friends and family..Thank you so much Shane, very much appreciated, Kind Regards, Crimsafe Team.

Happy customer

Very happy with all the Crimsafe work that was done. The Bee Safe Security team in Alstonville were the manufacturers and installers of my Crimsafe Regular Windows. Installation was fast.

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1 comment
Hi Robyn, thank you so much for taking the time to get in touch, we are very happy to hear of your positive experience with Bee Safe Security! We will pass this onto them for you too, Kind Regards, Crimsafe Team.

Our Wonderful Front Screen Door

We recently had our "CRIMSAFE" security door installed.The overall service of installation is to be commended. It was carried out in a courteous and professional manner. Also our home was left in a very tidy condition. We are extremely happy with our "CRIMSAFE" door. Thankyou

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3 comments
Hi Pam, great to hear you are extremely happy with your purchase! Thank you for taking the time to get in touch, if you could please let us know who the supplier was that installed Crimsafe for you so we can pass your wonderful review onto them as well. Kind Regards, Crimsafe Team.GPW Screens/Doors Cardiff NSW, the installer was excellent, very professional,careful, and made sure when finished the door worked properly and the area was clean.Thank you Pam! We will pass this onto GPW Screens :)

Door guaranteed for 10 years, locks not covered. Beware.

Purchased 4 doors at the cost of $5,000 plus for 2 dwellings from Airport West supplier.
One of the Crimsafe door has a been defective for several months in that it can’t be locked, but due to work commitments the Unit Owner didn’t contact Crimsafe until 10 July 2019. She was told the 12 month Warranty period had expired so would have to pay for service.
Door was installed on 3 July 2018. So “Warranty” expired 7 days before the phone call.
A follow up call to Crimsafe pointed out that a Security door, costing in excess of $1,000, that does not last one year, would not have been fit for purpose under Australian Consumer Law so they agreed to waive the fee.
Installer finally called and fixed door, 2 weeks after the call to the Supplier. Took him all of 10 minutes.

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2 comments
Hi Roos2007, Thanks for taking the time to leave us a review. We’re disappointed to hear you’re unhappy, despite this being resolved positively with you. As you may be aware, the lock on your door is not actually manufactured by Crimsafe. Each Authorised Crimsafe Licensee fabricates doors using their own preferred handle and key-lock system. These are not included under that standard 10-year Crimsafe warranty, as they are covered under their own warranty from each respective manufacturer – we politely suggest you contact that manufacturer to raise your concern directly with them. 2* review aside, we’re glad to hear that the Licensee waived their call out fee and replaced the lock for you at no charge. Kind Regards, Crimsafe TeamAs the supplier and installer of the Crimsafe door was your recommended agent it is disingenuous to refute any liability for faulty locks. Just hope all Crimsafe customers enforce their rights under the Consumer Laws for defective locks and handles. Your products are so much more expensive than other security doors and customers have an expectation that the lock, integral part of the door, would be be covered by fair Warranty period.

good doors but keep falling off

bought what we thought was top of the range in security doors only to find since having them fitted the sliding doors (3) randomly fall of their tracks. told by the supply company the doors are only secure when locked shut. great joke. we also have a double front door that is always nearly impossible to lock and two of our rear sliding door locks have failed, suppliers comments are we dont make the locks.

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1 comment
Hi, thank you for getting in touch. We would really like to investigate this further for you and rectify your complaint. Please can we ask that you send an email to info@crimsafe.com.au, titled 'Product Review' with your contact info and details of the Licensee used for installation. Crimsafe HQ in Queensland will contact you directly upon receipt of your email. Best wishes, Crimsafe.

Safe and sound

Excellent product and service carried out in prompt and professional manner and quick response to any queers delivery time and setting date for installation. Installed on time and old doors taken away.

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1 comment
Hi Peter, we are very happy to hear of your positive experience, thank you for your review! We would love to pass this onto the supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team.

Lovely product..simply loved it..

Amazing customer service..the followup was great. Installation was clean and professional..

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5 comments
Hi Varun, thank you so much for taking the time to get in touch, we are happy to hear of your positive experience! We would love to pass this onto the supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team.SureThank you Varun, if you could let us know who you used we will pass it on for you :)

Great service

The team were professional and very helpful. Turned up on time to do the measurements. The security door was ready early and the installer again was on time. A pleasure to deal with this company.

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3 comments
Hi Andrew, great to hear from you! Thank you for taking the time to get in touch, we would love to pass your review onto the supplier you used, please let us know thank you so much! Kind Regards, Crimsafe Team.Happy for you to pass to the supplier.Thank you Andrew, if you could let us know who you used and we will most certainly pass onto them :)

Best door ever!!

All aspects of my dealing with the supplier including measure, quote and installation were very professional. His advice re type and colour were spot on. The end result was exactly what I wanted.

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3 comments
Hi Ruth, thank you so much for your review! We are very happy to hear of your positive experience and would love to pass this onto the supplier you used if you would like to let us know, thank you. Kind Regards, Crimsafe TeamMy supplier was Door Master Security, Berkeley Vale, N.S.W. Very professional. Would recommend them highly.Thank you so much, we will pass onto Door Master Security :)

Product is good but be careful of installers

We got a front and rear door and two bathroom windows changed to crimsafe. As far as the product goes it looks good and feels secure. Unfortunately we had a very inexperienced installer and he has damaged the frames. Make sure you look around and find a decent company.

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1 comment
Hi Luke - thanks for getting in touch. We would really like to investigate this further for you and rectify your complaint. Please can we ask that you send an email to info@crimsafe.com.au, titled 'Product Review' with your contact info and details of the Licensee used for installation. Someone from Crimsafe HQ in Queensland will contact you directly. Best wishes, Crimsafe.

Crimsafe - Incredible quality and value!!

We recently purchased a new home and wanted the peace of mind of Crimsafe for security and good airflow. We contacted Franklyns and their service was first class. Great communication, they did what they said they were going to do - both efficient and friendly. The installer was very experienced and took me through the new doors which was very helpful.

We now have Crimsafe Ultimate on all external doors and they look amazing. We feel safe inside and have the benefit of breezes during the day. They also cut down the heat (we face west) and become almost invisible on the house which is a real bonus. We have had other security door products before, but have always come back to Crimsafe for security, quality and value. We were also reminded by Franklyns to go on to Crimsafe's website to extend our 10 year warranty by 5 years. The whole process from start to finish has been amazing...… We couldn't be more delighted.

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1 comment
Hi Jim, thank you so much for taking the time to leave such a great review! We hope you enjoy your new purchase for many years to come and we will definitely let Franklyn's know how happy you were too! Kind Regards, Crimsafe Team

Great Screen Doors

We had a hinged Ultimate front door, 2 regular hinged back doors and 1 regular slider door fitted by Josh Stanton from Coastal blinds and doors. We are extremely happy with the quality and fit of the doors, adding security to our home and also looks fantastic.

The service that Josh provided was second to none, from the measuring to the quality of the installation being first class and we are very happy with our new doors.

Josh is based about 3 hours drive away but still managed to fit us in to his schedule, he arrived when he said he would for the quote and actually got in contact with us to arrive earlier than planned for the installation.

Overall we are very happy with the quality of our doors and the service provided by Josh and would recommend him to anyone considering crimsafe doors.

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1 comment
Hi David, thank you so much for taking the time to post a review for us, and what a great review at that! We will be sure to let Josh know how happy you are and thank you again for getting in touch. We hope you enjoy your new purchase for many years to come. Kind Regards, Crimsafe Team.

Excellent quality product and workmanship!

Years ago I had some 'Clearshield' window screens and a hinged door installed - worst mistake ever as I had problems with it since day one. I recently had this inferior copycat product removed and installed new Crimsafe products and I am sooooo happy! The quality and workmanship is so much better, I should have had Crimsafe installed in the first place - don't be fooled into purchasing one of their imitators. I can confidentally recommend Crimsafe to others, you won't regret it.

July 17th 2019 Update: Excellent Crimsafe product!!

Can't recommend Crimsafe highly enough - second time I have used them on one of my properties - might cost a little bit more but it is so much better than the inferior copycat products.

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1 comment
Hi Chris, thank you so much for taking the time to get in touch! We are very happy to hear of your positive experience with Crimsafe and we thank you for such a high review! We would love to know who the Licensee was that you used so that we may pass this onto them as well. Kind Regards, Crimsafe Team.

Thoroughly happy

Very happy with my new security screens for my windows. They look great. The supplier/installer I went through was amazing. Best service I've had in years with prompt quote and extra quick installation.

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1 comment
Hi Donna, thank you so much for your review, we are happy to hear of your positive experience! If you could please let us know who the installer was so that we can pass on your review to them also, kind regards, Crimsafe Team.

Just so happy with it

Just the Best should have done it much earlier I feel secure going out and leaving the place open. The appearance is great easy to clean which means a lot to me.
The installation service could not have been better.

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3 comments
Hi Joyce, thank you so much for your review! We are happy to hear of your positive experience with Crimsafe. If you would like to let us know who the Licensee was so that we can pass your review onto them as well, thank you! Kind Regards, Crimsafe Team.Bee safe damien farrell and staff, alstonville. The customer service was great I could not fault themThank you Joyce, we will pass this onto Bee Safe Security :)

Great product, amazing quality

Sturdy and such a great product. We got 3 doors fitted. Just be careful where you purchase them from make sure it's a reputable company do you don't get ripped off.

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1 comment
Hi Linda, thank you for taking the time to get in touch! Great to hear you are happy with your new purchase. Kind Regards, Crimsafe Team.

Perfect, Nice Looking & Secured !!

For doors, I found Crimsafe Ultimate is nice looking, and it is worth to pay some extra for this. Just installed few weeks ago and happy, no issues at all.

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Return Claim MadeNo
3 comments
Hi Krishna, thank your for your review! We are very happy to hear of your positive experience with Crimsafe, if you would like to let us know the Licensee you used so that we can let them know as well, thank you! Kind Regards, Crimsafe team.Sorry , forgot to mention about GUARDIAN SCREENS PTY. LTD who actually installed Crimsafe. They did perfect Job within given time frame. Well satisfied as they are highly skilled and professional. And I found Guardian has best competitive price as well.Thank you Krishna, we will pass this onto Guardian Screens :)

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Questions & Answers

My doors are 2 years old they are covered in what looks like rust have always cleaned them with car wash & polish but it does not get the rust off now they have developed an unpleasant smell which I think is coming from rust. Can you help.
No answers

Difference between Crimesafe (your product) & Amplimesh Supa & interudaguard.
1 answer
We Felt that Crimsafe doors have better fixings and safety features and therefor a much better product from what research we were able to do. Thank You.

We have Crimsafe security doors. They weight of the door keeps breaking the hinges and the door drops and scraps the concrete. What can we do to stop this?
No answers

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