CUA Health

Lady at call centre most helpful in completing my computer access requirements as well as assisting me obtaining CUA Health Claim Form.

Call centre lady encouraged me to down load the app.

connection to call centre was very poor quality, sound for recorded voice announcement (RVA) was very distorted as was music on hold whilst waiting. Call centre agent was very hard to hear

I've just got off the phone for the third time today with CUA health due to my slow understanding (I have been working pretty hard this week, absolutely exhausted). And Aaron from Brisbane has been patient with me. Best customer service ever. Very competitive price too. My friend is with BUPA and paying more for the exact same policy cover. Highly recommended CUA health. I'm from WA and if you do your research, they have a pretty good hospital coverage rate too.

I am a long term CUA Health member but felt it was time to review my policy. I received excellent Customer Service from Robert. I had already researched the products on line and Robert explained my options with details of each policy cover, adding extra information not covered in the product description. Robert suggested an option that could best suit my needs. Robert was thoughtful, informative and very patient with my incessant questions. Robert saved me a stack of money.
I have always felt very reassured by the service CUA has given over the years and today has been another good example of why I stay with them.
Thank you

I have just started but Shelley is very competent and extremely helpful I feel we have made the correct decision in joining cua health have not made a claim as we have just transferred over

love cua health love how they look after us Aaron was great with my query thanks alot guys for being there for us very loyal and happy people right here

I was most relieved physically and mentally following recent heart surgery. Physically because my heart is functioning normally again. Mentally because CUA fully covered my costs, what a relief as some expenses were as high as $4000.00/day.

I have just started on the 20th September 2019
extras are to my needs,
I have not lodged a claim I am pleased to have been contacted by rep from health insurance

We have just signed up as a family and couldn’t be happier with our policy. The Sign up process was easy and the customer service we received was simply amazing! We had numerous follow up calls and had all of our questions answered comprehensively.

Policy is good value
I have just joined CUA there were some issues but all have been resolved to my satisfaction and without delay so I am happy with that now

CUA Health had a variety of health Insurance cover plans with all of my health needs covered etc. Mick was able to suggest the best and most affordable cover for me. I had plenty of questions and Mick had plenty of answers for me which was reassuring.

The claims process is very quick and easy. I have had coverage with CUA Health for 30 years. I did change to another fund for 12 months but went back to CUA Health whose Health Insurance is unrivaled.

Micks service was outstanding as he answered all of my quieries.

CUA representative Corey was very diligent to review our needs carefully to find the best balance to meet our needs of cover and cost providing good explanation of each aspect without pressure or rushing us to make a decision.

I rang CUA and spoke to Corey Gillis. He was so insightful and helpful. He organised everything for me for the change from our old fund and made the whole process painless. I was very relieved to find someone so very customer focused it was refreshing. Thank you CUA and especially Corey

I rang CUA with a question and ended up changing over health funds to CUA. Great solution driven service with focus on best coverage for my family. I am so happy with the policy and the savings. Thank you Corey for all your help!

Got awesome service from Mick McCluskey, he explained everything clearly and compare my previous insurance with CUA.
Easy application process and good value for money with greater benefits!!!
Can recommend to anyone...

Paris was very helpful. She waived my waiting period prior to the end and ensured that my refund was processed in a timely manner, and she was very helpful with everything I needed clarification on. I would highly recommend CUA Health insurance to anyone!

Corey is a good listener and was very sympathetic as I sought to set up Health Insurance for my daughter who returned from living in the UK. He provided me with information about how to access a request for international movement records which the other fund I talked to didn't provide. As the two funds were similar I went with CUA because of Corey who was friendly and genuine as he informed me of all the different facets of health insurance.

Corey was patient, explained everything clearly, wasn't pushy and always responded to emails and or returned calls in a timely fashion. Best experience I've had yet dealing with Health Insurance.