2Culture Kings

Culture Kings

 Verified
4.2

641 reviews · Statistics

PositivevsNegative
80% · 512119 · 19%
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Return Claim MadeYes (45) · No (431)
Sizing
  • Very small (8)
  • Slightly small (19)
  • True to size (415)
  • Slightly large (25)
  • Very large (5)
Product Appearance As advertised (436) · Not as advertised (47)
Warranty Claim MadeYes (2) · No (7)
Product Quality
4.5 (527)
Shipping
4.3 (441)
Customer Service
4.6 (59)
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Reviews

Culture Kings641 reviews
Adrian Z.
Adrian Z.
  Verified Online Store
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Jb Blanco
Jb Blanco
  Online Store

Gained Another Loyal customer

I had an issue & the Culture King Team took care of me with no issues at all. My experience with them has been Great. Shipped out my product on them to show me love before i even got to that part in the conversation. Thanks again guys.. Show details
Jan
Jan
  Verified Online Store

Nike Women’s Dunks - Black & White

Purchased these Shoes Online on 11th Dec 23. Today 16th Dec 23, they were delivered to me in NZ from Aus. Great Service and very nice shoes in real life. Highly recommend Culture Kings for Service, Delivery, Shoes, really good web site, range of products and a good price. There were no unexpected costs either. No reward offered for submitting a review. Just wanted to let you know how pleased I was with what I ordered, and how quickly it got to NZ from Aus. Will purchase again. Show details
Gurpreet M.
Gurpreet M.
  Verified Online Store

Don’t fall for fake Air Jordans

I am very much disappointed in receiving fake Air Jordans for my son. When asked for return and refund I have been asked to bear all expenses for returns and refundid link is a scam asking your DOB, passport, Drivers license and Medicare information. It looks like a harvesting site for gathering personal information. It’s a scam so please be careful with shopping online. Show details
julie
julieVICGreater Melbourne (Outer), VIC6 posts
  Online Store

Great stussy Tshirts

Perfect fit, great style and colour, fast postage, great customer service ❤️ Show details
Duc
Duc
  Physical Store

Non Stop Spam

Started getting spam from this store and they do not stop. The most annoying crap I've ever had to deal with.
Mark Pearce
Mark PearceWAPerth, WA11 posts
  Online Store

My favourite online clothing store

Always had a fantastic service from CK when I've shopped. Their online store experience is probably one of the best Australian e-commerce shopping experiences. Can't say I've been that impressed with their physical store (some items aren't priced), but everything online is clear. Items come within a few days, even with our trusty AusPost jokers. Their emails and offers are also catchy and usually lead me to buy something. I can confidently say I've got a good wardrobe thanks to CK. Show details
Daniela
DanielaVICSouthwest, VIC3 posts
  Online Store

Impeccable dispatch and delivery from Culture Kings!

I recently ordered a pair of shoes through Culture Kings on a Thursday night. The website is easy to use, with plenty of stock and range. The dispatch was the next morning and the shoes were delivered within 3 business days from the day of purchase. Given that this all happened around a lot of Black Friday sales - I can't fault them! Will purchase from their online store again Show details
Shan W.
Shan W.3 posts
  Verified Online Store

Amazing Products and Better Customer Service!

Can’t be happier with the quality of clothes I’ve just received and even more impressed with the customer service. Had an issue with an order where the incorrect item was sent. Contacted customer support who were able to sort it out almost immediately. Considering the current sale and time of year, I’m pretty impressed. I’d also like to add that Teagan was fantastic. I was able to fill out a survey for everyone else that helped me but not Teagan. 5 stars! Show details
Product Quality
Shipping
Xai
Xai
  Online Store

Piece of crap

Item description said you should go for a size up. Went arrive it was giantic. Try to refund and they only will refund a percent of the price. Never buying from them again Show details
KRS
KRS
  Online Store

Never buy again - Poor Description of item, return freight and bad communication

Online store doesn't have enough information. I have ordered Size "S" 3 items and 2 are very big and 1 very small. Sizes are not fitting and doesn't match to description. When I ask for return, they do accept returns but you have to pay shipping. Instore refund not available. Customer service is so rude and doesn't understand. I will never buy from culture king. Show details
Thomas
ThomasTASHobart, TAS4 posts
  Online Store

Disappointed

I have bought hundreds of items from here. The last few have been poor quality with holes and they just don't respond. Their customer service is non existent. It's disheartening. It was a place I enjoyed getting clothes from. Now it feels like I take a chance every single time I order anything. Recently I spent almost $400 on t shirts, almost $50 each, and I will have to try to sew holes up in most of them so they don't rip the entire shirts apart. Gave up trying to get responses. I don't live anywhere near a physical store so I can only buy online. Show details
Product Quality
Shipping
Lucky M.
Lucky M.Victoria
  Online Store

Good Luck with faulty items

I've been a long time customer of Culture kings. I would've reviewed it a 5/5 stars until my ordeal.
I had a faulty product that isn't that old. This product was gifted to me. I have raised my concerns asking for an exchange to no avail. They make you jump through an eye of a needle to even consider remuneration. I tried answering the questions asked of me again to no avail. Culture kings... I'm done. Show details
Product Quality
Shipping
Henry W.
Henry W.
  Fair Incentive Online Store

Never buy online - Scammers

Just don't buy online! Scammers!
Sent the product back and they refuse refund. Show details
M0808
M0808AU24 posts
  Online Store

Questions & Answers

Ken Jericho C.
Ken Jericho C. · Physical Store

Hello, I bought 2 pairs of shirts from the goat crew as a farewell gift for my cousin who is going to move to a different country but sadly didn't make it. Is it still possible to get a refund? I bought it instore from Culture Kings Melbourne

Mad
Mad  

Ofcourse just go onto there site or instore they are so easy going ! Awsome customer Service ! Hope this helps ☺

Ken Jericho C.
Ken Jericho C. · Culture Kings

Hello, I bought 2 pairs of shirts from the goat crew as a farewell gift for my cousin who is going to move to a different country but sadly didn't make it. Is it still possible to get a refund? I bought it instore from Culture Kings Melbourne

Mad
Mad  

I really sorry about the belated reply As my Mom is in hospital with Covid in a bad way !

Faux N.
Faux N. · Culture Kings

Sorry if already asked but is all the jewellery authentic or fake?

Culture Kings
Culture Kings   DM   

Hey! Please email us on online@culturekings.com.au and let us know which item you're looking at as there will be many different brands that have varying types of jewelry!

See all Culture Kings questions

Details

Compare all Culture Kings listings
CategoryOnline Shops, Jewellery Shops & Brands, Underwear Shops & Brands, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Jewellery Shops & Brands, Underwear Shops & Brands, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoneyAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes and Exercise & Sport ShoesCasual & Dress Shoes and Exercise & Sport Shoes
Clothing TypeActivewear, Baby & Toddler, Children and General / EverydayActivewear, Baby & Toddler, Children and General / Everyday
Compare all Culture Kings listings
Visit official website

Contact info for Culture Kings

Mon7:00 am - 9:00 pm
Tue7:00 am - 9:00 pm
Wed7:00 am - 9:00 pm
Thu7:00 am - 9:00 pm
Fri7:00 am - 9:00 pm
Sat9:00 am - 5:00 pm
Sun9:00 am - 5:00 pm

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