I just got my new goat crew hat today and in less then four hours of wearing it it broke I am very disappointed
Hat strap broken and I am very sad and disappointed I thought culture kings was a very reliable store to trust especially that I have heard good reviews on the store
I emailed to say I needed my order sooner as I’m going on holiday and a lovely lady named Cassie was so helpful and kind and fixed my problem ASAP!!
I waited 7 days for my two hats that I ordered only to find out on the 7th business day that they had only just sent it so now I’ve got to wait another 6 days. Not happy with their shipping methods
I had a small problem with my battery pack.
I called up and talked to a lady by the name of Cassie, within 10 minutes cassie had fixed the problem and sent me a replacement. I’m 45 and shopped online for a lot of years and never have I come across the backup service like these girls provide. Nothing is to hard and the fix is instant. Great job Cassie .
Emma Manager Of Culture Kings Absolutely delighted us and went extra mile in outstanding service
Emma treated me really well after i had minor issues with sizes and went out of her way to really help me and my 14 year old daughter who loves these products. Emma displayed service for 3 days trying to find ways to help us and in the end she delighted us with great service and treated me like a good dad. It means alot to see this service as it is missing in today's market place
Culture kings Chadstone
Fantastic customer service Rhiannon at Chadstone fantastic I will continue to shop at your Chadstone store more frequently for myself currently shopping for 3 boys wish you had more XS
The reviewer stated that an incentive was offered for this review
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Bought adidas nmd and track shorts, they were Posted within 24 hours and receive it next day, packed well excellent service.
What an excellent service!!
The staffs were so proffesional and fast respond. Well done guys! Def will buy more from this website since we dont have one in SA.
AWFUL never ever again
I ordered some Nike slides online for my son- yes they were an awesome price and the size he needed was supposedly in stock. They took my order, charged my card and now have my money. BUT I have no shoes! They promise a 3-7 business day turn around (using the standard postage option) Shoes have not have not yest been sent- its now business day 7! Tried to contact customer service to ask when shipping would happen- got told "Soon" No idea when soon is supposed to be....Have a feeling that getting a refund is going to take ages....
The worst Christmas Day surprise
I woke up early hours Christmas morning to wrap my sister’s gift (Pink Nike Slides), only to find that there was only one pair on Nike Slides in the box! I’m very angry and upset this has happened and now my sister wasn’t able to open her gift while everyone else was. I’m definitely going to be getting my money back and making a complaint. I also find it silly how this mistake now forces me to drive all the way out to the Southport store just to get my refund. Usually I’m a regular customer, though after this I think I’d rather shop from somewhere else and this will be my last visit here.
Great customer service
I was in the Pacific Fair Culture Kings store to purchase gifts for a family member (this store was totally out of my comfort zone) though the staff member that served me went above & beyond to make my first experience in your store 110%.
I had already made a list of everything I wanted to purchase which he quickly found along with helping me choose some other items. After this the staff member then offered me a few free items because of the dollar value I was spending & helped me then find more items to add to my purchase so I could recive t...
Amazing customer service
Massive thank you to kristina the manger at culture kings... a genuinely good person who goes above and beyond...
Sofia ... thanks for helping me make my grandsons first birthday special from his nanna xx
Great shop great staff i wont shop anywhere else for him now
Love the clothing.great quality and I got exactly what I ordered.would buy from them again.quick fri
Mine was a online purchase.I recieved prompt service and great value.culture kings offers great specials and not having a store close to me I shop online and always get my clothes in perfect condition and exactly what I ordered.Very high quality clothing.They made my online shopping easy and fast.
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Questions & Answers
I got an email saying I needed to send a screen shot of my purchase withdrawal from my bank account! It’s unprofessional to ask for a screen shot of my bank account to prove purchasing. Any help?
How come you guys havent get a review in 5 months ? This page doesnt excist anymore?
|Category||Physical Shops, Footwear, Underwear and Clothing||Online Shops, Footwear, Underwear and Clothing|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Variety of Labels||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes||Casual & Dress Shoes|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Clothing Type||Activewear and General / Everyday||Activewear and General / Everyday|
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