Culture Kings
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- Very small (8)
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- True to size (414)
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Reviews
Don't buy UFC shirts from Culture Kings
I have bought many items and most have been fine but the UFC shirts appear to be turning up with holes in them. That's fine for a short time but after a few washes, a small hole turns into a massive one and at $50 a shirt, that's not good enough. Show detailsAn Absolute Nightmare - Culture Kings' Disastrous Customer Service
If there was an option to give zero stars, Culture Kings would be the prime candidate. My experience with their customer service has been nothing short of a complete and utter nightmare. I reached out to them for a simple request: to ship my order to Bulgaria, which they assured me was possible. But in a turn of events that feels like a bad joke, my order ended up being sent to Miami — a place I have no connection to.The horror began when I tried to rectify this egregious mistake. Culture Kings' customer support might as well be a ghost servi... Read more
ce because all my urgent emails and messages might have gone into a black hole. Their response time is atrociously slow, and when they do find the time to grace you with a reply, it's nothing but unhelpful, templated responses that do nothing to address the situation at hand. But it gets worse. Not only did they fail to correct the delivery address, but they also left me completely in the lurch, ignoring my pleas for help. The lack of accountability is staggering. It's as if once they have your money, you cease to exist for them. Their support is an illusion, a faint promise of help that never materializes. I have been patient, I have been persistent, but Culture Kings has been consistently appalling. They've transformed online shopping from a convenience into a convoluted catastrophe. Their disregard for customer satisfaction is blatant, and their incompetency is on full display. To anyone considering shopping with Culture Kings: run the other way. Save your money, save your time, and spare yourself from the inevitable frustration that comes with dealing with this company. They're not just a letdown; they're a masterclass in how to be the worst. Culture Kings is not just dropping the ball; they're throwing it into the abyss of customer service failures. Do yourself a favor and find a retailer that respects its customers and understands the basics of e-commerce. Culture Kings clearly doesn't. Scammers is a term I don't use lightly, but how else can you describe a company that takes your money and offers you a headache in return?Gained Another Loyal customer
I had an issue & the Culture King Team took care of me with no issues at all. My experience with them has been Great. Shipped out my product on them to show me love before i even got to that part in the conversation. Thanks again guys.. Show detailsNike Women’s Dunks - Black & White
Purchased these Shoes Online on 11th Dec 23. Today 16th Dec 23, they were delivered to me in NZ from Aus. Great Service and very nice shoes in real life. Highly recommend Culture Kings for Service, Delivery, Shoes, really good web site, range of products and a good price. There were no unexpected costs either. No reward offered for submitting a review. Just wanted to let you know how pleased I was with what I ordered, and how quickly it got to NZ from Aus. Will purchase again. Show detailsDon’t fall for fake Air Jordans
I am very much disappointed in receiving fake Air Jordans for my son. When asked for return and refund I have been asked to bear all expenses for returns and refundid link is a scam asking your DOB, passport, Drivers license and Medicare information. It looks like a harvesting site for gathering personal information. It’s a scam so please be careful with shopping online. Show detailsGreat stussy Tshirts
Perfect fit, great style and colour, fast postage, great customer service ❤️ Show detailsNon Stop Spam
Started getting spam from this store and they do not stop. The most annoying crap I've ever had to deal with.My favourite online clothing store
Always had a fantastic service from CK when I've shopped. Their online store experience is probably one of the best Australian e-commerce shopping experiences. Can't say I've been that impressed with their physical store (some items aren't priced), but everything online is clear. Items come within a few days, even with our trusty AusPost jokers. Their emails and offers are also catchy and usually lead me to buy something. I can confidently say I've got a good wardrobe thanks to CK. Show detailsImpeccable dispatch and delivery from Culture Kings!
I recently ordered a pair of shoes through Culture Kings on a Thursday night. The website is easy to use, with plenty of stock and range. The dispatch was the next morning and the shoes were delivered within 3 business days from the day of purchase. Given that this all happened around a lot of Black Friday sales - I can't fault them! Will purchase from their online store again Show detailsAmazing Products and Better Customer Service!
Can’t be happier with the quality of clothes I’ve just received and even more impressed with the customer service. Had an issue with an order where the incorrect item was sent. Contacted customer support who were able to sort it out almost immediately. Considering the current sale and time of year, I’m pretty impressed. I’d also like to add that Teagan was fantastic. I was able to fill out a survey for everyone else that helped me but not Teagan. 5 stars! Show detailsPiece of crap
Item description said you should go for a size up. Went arrive it was giantic. Try to refund and they only will refund a percent of the price. Never buying from them again Show detailsNever buy again - Poor Description of item, return freight and bad communication
Online store doesn't have enough information. I have ordered Size "S" 3 items and 2 are very big and 1 very small. Sizes are not fitting and doesn't match to description. When I ask for return, they do accept returns but you have to pay shipping. Instore refund not available. Customer service is so rude and doesn't understand. I will never buy from culture king. Show detailsGood Luck with faulty items
I've been a long time customer of Culture kings. I would've reviewed it a 5/5 stars until my ordeal.I had a faulty product that isn't that old. This product was gifted to me. I have raised my concerns asking for an exchange to no avail. They make you jump through an eye of a needle to even consider remuneration. I tried answering the questions asked of me again to no avail. Culture kings... I'm done. Show details
Never buy online - Scammers
Just don't buy online! Scammers!Sent the product back and they refuse refund. Show details
Never order online!
I tried to buy a pair of Nike Panda Dunks for my son’s birthday and I couldn’t get anyone to answer their phones. Not surprising since the DJ has the music so loud they wouldn’t even know it was ringing. I had to physically go to two stores to confirm for myself that they didn’t have his size, but that took hours because I literally had to chase down staff and almost yell to be heard over the music. This isn’t a club. I’m not impressed by the atmosphere. It’s just terrible customer service disguised as fake elitism.I ended up having to order... Read more
the shoes online because they were about to ‘drop’ on their website - which is just a cringey way of saying that they won’t be available in store and there’s no way to get them other than ordering them directly from the warehouse. That should have been the end of it but, no. Apparently they have this ‘standard’ thing they do where they put through a charge to check you have the money, and then they cancel the charge and put through a second charge that they process. They say they’re just “confirming that you have the money” which makes no sense because no other company does this. If you don’t have the money, the charge wouldn’t go through. So why do it twice and then cancel one of the charges?? My $180 purchase took $360 out of my account and I was without that money for seven days! I don’t know why they think this is ethical, but I’m seriously NEVER shopping there again. You can’t get any service in the store, you can’t get anyone to answer their phone, and if you order online you get twice as much money taken out of your account. Idc that it was ‘only pending’. That was very real money that I couldn’t access for a week. Culture Kings is trying so hard to pass themselves off as cool and elite and they’re neither of these things. They charge designer level prices for unknown brands made of flimsy material. They lower the lights, raise the walls, and blast the music and we’re all meant to be so mesmerized that we’ll pay their overinflated prices without question. I can go to actual designer stores, buy legitimate products and get service from staff with no egos - and that’s what I’ll be doing from now on. There is literally no reason to buy from Culture Kings. It’s not a status symbol. It’s just a very well done shop fitout that’s sole purpose is to confuse you enough that you buy the product. But if you took away the DJ you’d be able to think straight and realise that their products are overpriced. If you lowered the walls, you’d realize that there’s almost no customers in the stores and even less that are actually buying anything. Their ‘popularity’ is as non existent as their customer service.Questions & Answers
Hello, I bought 2 pairs of shirts from the goat crew as a farewell gift for my cousin who is going to move to a different country but sadly didn't make it. Is it still possible to get a refund? I bought it instore from Culture Kings Melbourne
Ofcourse just go onto there site or instore they are so easy going ! Awsome customer Service ! Hope this helps ☺
Hello, I bought 2 pairs of shirts from the goat crew as a farewell gift for my cousin who is going to move to a different country but sadly didn't make it. Is it still possible to get a refund? I bought it instore from Culture Kings Melbourne
I really sorry about the belated reply As my Mom is in hospital with Covid in a bad way !
Sorry if already asked but is all the jewellery authentic or fake?
Hey! Please email us on online@culturekings.com.au and let us know which item you're looking at as there will be many different brands that have varying types of jewelry!
Details
Culture Kings Online Store4.2(540) | Culture Kings Physical Store4.6(67) | |
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Category | Online Shops, Jewellery Shops & Brands, Underwear Shops & Brands, Footwear Shops & Brands and Clothing Shops & Brands | Physical Shops, Jewellery Shops & Brands, Underwear Shops & Brands, Footwear Shops & Brands and Clothing Shops & Brands |
Offers Free Standard Shipping | Yes | |
Free Standard Shipping Minimum Order Amount | $100 | |
Mens / Womens Clothing | Mens and Womens | Mens and Womens |
Labels Sold | Variety of Labels | Variety of Labels |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney |
Type of Footwear Offered | Casual & Dress Shoes and Exercise & Sport Shoes | Casual & Dress Shoes and Exercise & Sport Shoes |
Clothing Type | Activewear, Baby & Toddler, Children and General / Everyday | Activewear, Baby & Toddler, Children and General / Everyday |
Contact info for Culture Kings
Mon | 7:00 am - 9:00 pm |
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Tue | 7:00 am - 9:00 pm |
Wed | 7:00 am - 9:00 pm |
Thu | 7:00 am - 9:00 pm |
Fri | 7:00 am - 9:00 pm |
Sat | 9:00 am - 5:00 pm |
Sun | 9:00 am - 5:00 pm |
Extra Information
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