833 reviews
AI reviews summary
Pros
Verdict
Overall sentiment for Curtain World is overwhelmingly positive, with customers frequently praising the high quality of the window furnishings and the seamless experience from consultation to installation. Reviewers consistently highlight the professionalism, friendliness, and expertise of both the sales consultants and the installation team. While a small subset of reviews notes instances of extended wait times, communication hiccups, or product adjustments, the vast majority of clients express high satisfaction and a strong willingness to recommend the company to others.
Julie was fantastic I really had no idea when it came time to update the original curtains. Julie showed me what is on trend and what would suit the period of our older home. Julie spent time with me and I felt under no pressure at all. Eugene installation of the curtains were very professional Perfectly hung and left the rooms neat & tidy . Thank you Curtain World Show details
Great service provided by both Elena in the initial consult and Evan with the installation of my new curtains. Quality end product at a competitive price. Highly recommend.
Thank you, thank you, thank you my sheer curtains, they look amazing. The professional way Cheryl handled the measure and recommendations for fabrics was very helpful. Evan took a lot of care in the installation and even though there was a slight hiccup in one curtain, he took the curtain away and had it corrected, without any fuss. I'm extremely… Read more · 1
happy with the service and the price was was considerably more reasonable than another competitors quote. Thank you again Curtain World.
Reviews with attachments
From first quote to actual installation Francis and Paul have both done a really good job with our new curtains. Show details · 1
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I have used Julie, a few times now for different jobs. She is knowledgeable, patient, and a lovely person as well. Eugene did a beautiful job installing everything. The quality of the curtains is the best I have come across. I am really happy with the outcome. Thank you everyone! Samantha Show details · 1
Very efficient when doing the measure up great communication and Evan the installer was very helpful arranging a time to instal The blinds and curtains look amazing has a new house feel Show details · 1
We had curtain world install PREVELLY - Blush sheers and absolutely love them. Quality of curtains and installation we are very happy with. Pricing was very competitive. Show details · 1
So glad we choose Curtain world. Sales consultant Janne was understood our requirements and helped us choosing correct colour and material. Installer Robert made the installation looked seamless. He was very helpful with all the questions I was asking. Great job Team CW. Thank you Show reply
Extremely happy with the professional service and product selection help we received from Julie and seamless installation by Evan. A pleasure to deal with! Such a lovely transformation of our living area and bedroom. Highly recommend these guys! Show details · 1
I have always been a client of Curtain worlds and also used Olga’s services for all the houses I have lived in. The quality and variety of curtains available to choose from is wonderful and the service from the design through to the installation is second to none. I look forward to working with you again. Show details · 1
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Sarah was very understanding and informative to our needs. We had a good idea of what we wanted and Sarah was able to show us samples of everything put together. We are still awaiting the plantation shutters to be installed but the rest looks fantastic. Thank you Sarah for your help and patience and Tony for installing the curtains in a timely fashion. Show details · 1
Prompt and professional service from measure, quote , production and installation. Blinds and full curtains have made a wonderful upgrade. Show details · 1
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Julie who came to quote had previously visited us afew years ago when we got blinds through Curtain World, was amazing to be able to deal with her again. She made everything so seamless, and was helpful with making choices. Julie has a way of making you feeling super comfortable in her presence. Everything was decided pretty quickly, and she kept… Read more · 1
me up to date with everything. Evan who installed kept me up to date with his arrival time, on arrival he was polite, worked quickly and professionally, explained everything before he left. Evan left the super tidy, you wouldn’t have even known he had been. Would use and recommend both Julie and Evan again. Curtain World is lucky to have them both on the team.
Buying curtains is remarkably difficult when you try to go it alone. We had very wide windows that we needed new curtains for and after trying the online approach, we realised we needed someone way more knowledgeable than us to help get it done. This is where Michelle came in. She spent a great deal of time at our home running through all the… Read more · 1
options with so many samples of fabric to look at and hold up until we found exactly what we wanted. Her advice and experience was invaluable and we couldn't be happier with the results. Our installer Mitchell was wonderful and the job was done so well. So glad we used such professionals!
Mandy was very helpful with ordering and follow-up. Ric was very quietly efficient when installing them today. Very happy. Thanks Show reply
Eugene was a friendly, competent tradesman. Our shutters complete our room. Show details · 1
We couldn’t be happier with our new plantation shutters from CurtainWorld! From the very first consultation through to installation, the entire experience was seamless and professional. A huge thank you to Renata, who was so knowledgeable, patient and helpful in guiding us through the selection process. She really understood the look we were… Read more · 1
trying to achieve and offered excellent advice.
Also, a big thank you to Alex, our installer, whose workmanship was outstanding. He was punctual, meticulous, respectful of our home and took great pride in his work. The shutters fit perfectly and have completely transformed our rooms. They look elegant, are beautifully finished, and have added so much character to our home.
We highly recommend CurtainWorld to anyone looking for quality products and exceptional customer service. Thank you again, Renata and Alex—we absolutely love the result!
Excellent customer service from Mandy and Rioch. Curtains are exactly as expected and look amazing. Installation was smooth and quick. Very professional all round. Highly recommend Show details · 1
Latest follow-ups
We couldn’t be happier with our experience with Curtain World. Martin was incredibly helpful throughout the entire process, offering expert advice and guidance to help us choose the best curtains and blinds for our home. His knowledge and… Read more · 1
recommendations made the decision so easy, and the end result looks beautiful.
A big thank you as well to Gary for the seamless installation. He was professional, efficient, and did a fantastic job. We truly appreciate the excellent service from start to finish and would highly recommend Curtain World and these employees to anyone looking for quality curtains and outstanding customer service.
Follow-up · We had a quote provided to us by Martin during a sale period and paid the deposit required that day. Final payment was required on day of installation and quote prices were honoured even though installation was after the sale had ended. Although our choices were not the least expensive choice, the outstanding quality, service, and professionalism… Read more
Fiona was a Great Consultant, and nothing was to much for her. Came up with lots of ideas and suggestions. And the Curtains and Blinds are Great. Vince the fitter was so lovely. Just got on with his work, and did a great job. Left the place neat and tidy.. It was easy to navigate the store, and consultants were very helpful. Show details · 1
Follow-up · Product was really nice and what I was looking for. Fiona did bring quite a few samples. The range, texture and colours were all really nice. Installation was about 4wks.
We have always used Curtain World for many years and found them to be an excellent company to deal with. They produce an outstanding product and we have always been very happy with the end product. Show details · 1
Follow-up · Since my former review, we have had Curtain World add some additional curtains to our new villa and once again the product and service was outstanding. Could not recommend them highly enough.
Find out how Curtain World compares to other Blind & Shutter Shops
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Positive reviews
The lovely Olga has measured up for the third time and once again perfect, including the installation by Tony! Why would we go anywhere else. The fabrics are gorgeous, the Bergamon sheer in white is stunning upstairs. Thank you again Olga, I can’t wait for the shutter to be installed on the staircase. Susan and Shane Imgrund. Show 2 replies
The advice from Jeanne Blom was extraordinary helpful and the installer was very pleasant and efficient.i It was a pleasure to deal with both of them .will definitely recommend Curtain World ! Show reply
One of the best companies regarding sales and service I have dealt with. Olga fantastic sales person, knowledgeable and responsive and installation quick and efficient. I would highly recommend. Show details · 1
Negative reviews
We had Curtin World measure up and supply sheers along with rails. It took them 8 months and 5 attempts to finally install a basic set up. The rail along with the curtains was continually the wrong length, the installer along with Curtin World team were very, very, unhelpful with zero customer service. We will never use this company again and will ensure to let our friends and family know how awful Curtin World service is. Show details
This is 3rd time I have used curtain world and the 2nd time there has been an issue with the measurements of the finished product. The installer was great but had not been informed by Michelle things we had discussed. If I had not spoken up to the installer they would have been hung wrong.The first install has been corrected but I’m waiting for the second order to be corrected.
Hi Tania - apologies for any issues. Please provide… Read more (+2 replies)
I was concerned about the light coming thru a wide window above the bed and after advice from the consultant bought verticals. I wish I had not paid before instal. The bright stream of light at dawn makes it impossible to sleep. Ive asked the blind to be replaced by two block out cellular blinds. But no response from Curtain World. Show details
Follow-up · The window is 0.5m high and 3m wide. The consultant came up with an exhorbitant price for the alternative blind, after Ive waited a long time and replaced the blind with another supplier. Still waiting for Curtain World to give me a refund. My advice is never pay for a blind before installation.
Hi Sriya. Sorry you are unhappy with what you… Read more (+3 replies)
Recent reviews
Great service from Martin. clear and easy to order from. Gary was prompt, clean and did a fantastic job hanging the curtains Would definitely recommend. Happy customer Show details · 1
Alex did a great job installing my plantation shutters. I’m really happy with the finished result — they look fantastic and have made such a difference to the room. Thank you, Alex! Show details · 1
Extra Information
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I sincerely apologise for your experience and want… Read more