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Curvebeach

Curvebeach

Curvebeach
1.1

33 reviews

Positive vs Negative
0%100%
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Sizing ?
  • Very small
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  • Slightly small
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  • True to size
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  • Slightly large
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  • Very large
Product Appearance ?As advertised · Not as advertised
Brand Manager for Curvebeach? Claim your listing.
33 reviews
Nicole H.
Nicole H.
 

Absolutely horrendous company to deal with. Have been chasing a refund for weeks. I would not recommend this company to anyone. I was sent items that were not as displayed on their website. The fact they give you 15 days to return an item from when… Read more

you receive your package and then don’t provide you with the return address which then runs over the 15 days means you won’t get a full refund. DO NOT RECOMMEND PURCHASING ANYTHING FROM THIS COMPANY

 Follow-up  · Eventually received a return address after lodging a complaint with PayPal, sent my items back and then received confirmation from auspost my item had arrived at its destination. Two days later I received a message from the supplier through paypal that they hadn’t received my package and then provided a totally different return address. Obviously… Read more

sam
samVIC3 posts
 

Absolutely dismal. They didn't have the product I ordered, out of stock apparently but never told me, I had to chase and chase. Now I've been waiting 6 weeks for my refund

sam
sam   

Update: 3 months later still no refund . Scam site. Take your money and run. Do not use

Ask the reviewer
Jo M.
Jo M.
  Verified

I wanted to return swimwear which was posted to me within NZ. They offered me 20% refund and said this: However, please note that returning items requires them to be sent back to our warehouse in the US, and the delivery fee will amount to… Read more

approximately A$30. Additionally, we will need to deduct applicable shipping and handling charges from any refund for the products returned. Considering both the time and cost associated with returning the product, we recommend that you retain it instead.

 Follow-up  · The 20% refund offer made me realise it was a scam.Why do I want to keep something I don't want? The costumes appear to come from Australia but then you are asked to post back to USA the cost then outweighs the cost of the costume. Costumes should be able to be returned to Australia.

Fran
FranQLD
  Verified

Their customer service is dismal at best. I ordered 2 swimsuits. One was great (good fit, nice finish etc) but the other was unfinished around the skirt of the tankini. They said thats how its suppose to be but it looks tacky. They offered 20% refund and not to return to the AU address (obviously China). I said I'd take 50% refund and they… Read more

countered 40%. I'm not convinced I'd even get the refund to be honest. I guess the lesson is not to buy online and/or do a review search. The trouble is there's so many fly-by-nighters that its hard to keep up nowadays. Be online savvy everyone!

Tracey
TraceyVictoria
 

DON'T ORDER FROM THIS COMPANY – Ordered size 2 x S18 (1XL). I received 1 x XL & 1XL. XL was a little tight, they tried to tell me because I ordered incorrectly and that the 2 sizes are the same, that they will not accept the return. Will only offer a 20% discount $9.00 off another order. I have sent them a copy of their return policy stating they WILL accept returns and also a… Read more

copy of the size difference of XL & 1XL and I'm still waiting to hear from them. Also the quality is crap. Do not order from this overseas company!!

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Buffy
BuffySA4 posts
 

Rubbish – Delivery takes forever, material is rubbish and they are not interested in any complaints. Mine are see through at the back after 5 months! They also look nothing like in the photographs. Don't bother! Show details

Linda
LindaVIC4 posts
 

typical overseas trash – I ordered bathers for a holiday. they didnt arrive on time and so I didnt get them until after i returned. As it was longer than 2 weeks they wouldnt refund or return items so its a disgrace.they dont make allowances for anyone regardless of their poor service. Besides that they are poorly made and not size accurate. they are going in the bin where they belong. lesson learned. Show details

Lesley S.
Lesley S.
 

Absolute CRAP – Thought it was an Australian company what a joke, bloody terrible, could not return as I had to pay for the postage which they quoted as about $30… half the price of the bathers. Eventually I had to go to Pay Pal to get some sort of satisfaction….managed only one third of the price that was refunded to me….so at least I got something plus I could… Read more

keep the bathers. I’m a size 12 (M) but these would fit a young girl around the age of 12/13. Finally cured me of buying on line….NEVER again.

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Selina
Selina NSW2 posts
  Verified

Conned like a beauty!!!!! – Poorly, faulty made items, two swimmers supposedly the same size and there was a big difference. Nothing like advertised and apparently no way of returning unless I pay as they ship to the US, apparently? Thought this was an Australian company, well I’m usually very cautious but these people are very deceitful!!! Hate feeling conned, going to contact PayPal, probably to no avail? Show details

Maria
MariaVIC3 posts
 

Still advertising – They are still advertising on Facebook- even though no longer in business I always check here first and glad I did. Thanks everyone who contributes

Precilla R.
Precilla R.NSW
 

Terrible quality, sizing, cheap – Wish I had read reviews before purchasing. So true. Sizing is way off, cheaply done. Promised partial refund?? ? Show details

Julie T.
Julie T.17 posts
 

Don’t trust – If I could give minus 5 I would. Don’t trust rubbish that don’t fit. So thin material, plus never delivered 1 also. Do not purchase Show details

Karen T.
Karen T.
 

Dont buy from this company complete waste of money – Sizing is completely wrong way too small. Won't help at all with returns. Very poor quality. Show details

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Kaz
Kaz2 posts
 

Poor quality, inaccurate sizing, scammers!! – Purchased 3 swimsuits ($140). When they arrived the sizes were all marked the same but measured up to 8 inches different at the waist. None fitted, they did not answer my email, and blocked me when I left a comment on their FB ad. Don’t waste your money. Parading as Australian website but not true. Made in China using very poor quality fabric. Wish I’d read the reviews before buying. Show details

Liz
Liz
 

Terrible company to deal with – I received a faulty item, stitching was coming apart over an area of about 8cms. I requested a refund, but, in order for that to happen I needed to return the goods to the USA! After 5 or 6 emails I relented and accepted a discount! It was going to be cheaper to do that than return the item. This is the worst company I have ever dealt with online shopping.

NARELLE
NARELLEWA
 

BUYER BEWARE – Absolute fraudulent company. I wish I had have checked these reviews, Offered me up to 60% refund and say you need to return items to USA, DO NOT BUY FROM THIS COMPANY Show details

lyn.connelly.1
lyn.connelly.14 posts
 

Dont buy from these people as they are fraudulent – Don’t buy from these people as they are fraudulent. I received my swimsuit but it was too small so I asked to return it to them and they offer my 20%back and I keep it but it doesn’t fit so no use to me .And it can only be able to return to USA when it was posted from NSW Show details

Nhatta
NhattaVIC5 posts
 

Cannot get refund - STAY AWAY FROM THEM – Spewing I didn’t see these posts about this scam. Fortunately I did receive the product but now I want to return 3 items and they gone underground. No replies. No phone number.

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Fuming
Fuming3 posts
  Verified

Items missing & poor quality, don’t fit! – I am furious with this shoddy company! Got my items today -1, pants were very cheaply made all gathered at the top. And as for the top of the tankini, it didn’t fit and I even ordered a bigger size so I wouldn’t have this problem. I have waited over two months for this and now they send me this crap. I have sent them an email like everybody else… Read more

has telling them I want to refund but if I have to send it to the US it’s probably pointless. What a disgusting, dodgy crappy company I wish I had their phone number so I can ring up and abuse them.

Bevvzy P.
Bevvzy P.NSW21 posts
 

Dreadful avoid – No item, not shipped, sent 7 emails to refund, not one reply. Facebook link on their page was working. So I left a comment to please reply, now they've blocked me on Facebook! Have opened a dispute with my bank. Hopefully will see my $93 again. Address states Winston mall at Auburn. Contacted office of Winston mall but no such company there. Apparently I'm the third person that's asked

Penny Geaney
Penny GeaneyNSW
  Verified

Very disappointed – Ordered my swimwear on 18th August, still had not received them on the 22nd September. Then after emailing the company received an email to say out of stock ☹ Requested refund, we'll see...

Nadine Eastman
Nadine EastmanNSW3 posts
 

Terrible fit, disappointing for price – Hoping the fit would suit, but non adjustable straps and cups sit right under my chin, no support at all, so it is unwearable. quality of tops also really poor. The bottoms were actually ok and well made, but half the product is useless. Show details

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Melissa
MelissaVIC3 posts
 

Terrible product & no customer support – Poor quality products. Website says 15 day returns available but you must email for different return address. They don’t reply to emails requesting this information. Ignores messages. Avoid!! Do NOT recommend. Curvy beach have since responded to my messages promising partial refund but 2 months on and I’m still waiting. They continually delete… Read more

comments from their Facebook page and ignore messages. Products are sent from a NSW address but for returns must be posted to a US address which they know customers won’t do as it costs as much as the products themselves. Absolute sham of a business with no ethics whatsoever.

Val Westwood
Val WestwoodNSW
 

Avoid purchasing from this company – Order arrived 6 days ago - sizing way too small. Immediately wrote to them by email, and as of today, I have yet to receive any response! Not a good start as I am need to return for a larger size. Annoyingly I purchased on credit card (not PayPal) so have no way to have money reimbursed. :( Show details

Denise Neville
Denise NevilleQLD2 posts
 

unsatisfactory product and company – What a terrible company to deal with. Their products are very low standard, the material used is poor, the fit is not even close to what your size is and customer service, well there is none. Whomever owns this company should be ashamed of themselves and hopefully with enough of us giving negative feedback they will not stay in business too long Show details

greenfit
greenfitWA
 

Smaller size than usual – Don’t buy from them I have just received my swim wear and are not the correct size and there is no where to contact them Show details

Elizabeth cole
Elizabeth cole
  Verified

Not even returning my emails for delivery or refund – I have tried several times to email this company with no replies as to whether they are going to deliver the swim suit or refund my monies . And no way to ring for an update Will never recommend them

Michelle G.
Michelle G.
 

Product is way too small and refunds tortuous – I purchased a product from this website some months ago. They took weeks to ship it. The swimwear was significantly smaller than the size on the label. The company have been very obstructive in relation to the returns process and they are NOT based in Australia as indicated on the website. When I sought a refund, I was offered a tiny… Read more

proportion of the product price. I am seeking support through Paypal to resolve this dispute. Just avoid this company, don't waste your money.

SheShe
SheShe
 

Poor quality / non-returnable and at this stage non-fundable – I am still waiting for the address to return the cossie that doesn't fit me. There are no tags/labels. Poor quality products and NOT Australian (as you are led to believe). I have been advised that I would need to return the cossie to the US, but I'm still waiting for an address - over a week now and my emails are going unanswered. I've had token… Read more

offers of $8 and then a $12 refund to keep the item but it doesn't fit me so why would I? I would not waste my money here people.

Gabriela B.
Gabriela B.NSW
 

Be Aware do not buy anything from these guys – Yep I was pretty taken for a ride as well. The website to me looked pretty authentic as an Australian. I got suspicious when I received a tracking number out of China directly. mhhhh usually not good. Received some of the items and some not. The quality is absolutely sub par and NOT worse the money. Luckily I have paid with PayPal which makes it easier to get the money back. Safe yourself the agony and do not order from them. Show details

Leanne
LeanneNSW4 posts
 

DO NOT buy from this website!! – The products are not made in Australia and the fabrics used are not what are shown in the pictures. The Australian email address is not legit and they do not have a store at Winston Hills as mentioned on their website. So save yourself the time, effort and disappointment. Extremely frustrated Show details

Pam W.
Pam W.
 

Not Australian made – Says "made I Australia!!!" "They're made in China!!! " Hem &stitching coming apart. Don't buy from here

Daniel28
Daniel28VIC2 posts
 

SCAM WEBSITE – Do NOT purchase from this website. It is a SCAM. Luckily we used PayPal to pay & got our money back. Be careful, I believe they have multiple websites they operate with. Generally using the word “curve” in their variations.

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