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Custom Canvas Online

Custom Canvas Online

4.4 from 77 reviews

Reviews

4.4

77 reviews
5
(64)
4
(0)
3
(2)
2
(0)
1
(11)
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Zevesto Property Group

Zevesto Property GroupSouth East Queensland, QLD

Better than I expected!

published

SO happy with the end result. Still wrapped in plastic and ready to be hung. Can’t wait to purchase another 10 pieces of art for our office space. Very, very happy with the service and end result. Exceeded my expectations!!

The reviewer stated that an incentive was offered for this review

Chinese Company faking as an Australian Company. I am so furious I got sucked in! Don't buy from China

published

During Covid it is now more important than ever to support Australian Companies. I searched all over their website to ensure I was buying Australian, so I thought! The only way I found out was from their email to me with my tracking details via FedEx shipped from Xiamen CN. They pretend to be Australian with the address of 361-363 KENT STREET,SYDNEY NSW 2000, Australia, there is no store at this address, looks like a private apartment block. No phone numbers. I AM MORTIFIED THAT I WAS DECEIVED INTO THINKING THIS WAS AN AUSTRALIAN BUSINESS. I will be reporting them to the Authorities as they are deceptive, using a .com.au address also. I am furious that I have sent my hard earned money over to China.

1 comment
Cam
Cam
Phoenix

PhoenixSouth East Queensland, QLD

  • 5 reviews
  • 2 likes
  • Verified customer

Do not trust this Chinese company

published
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Laura

LauraGreater Melbourne (Metropolitan), VIC

From phone photo to large canvas

published

I had a poor quality photo and Custom Canvas Online improved it and print a large 112*145 cm canvas that looks very good and at a competitive price too! Highly recommend them!

karina

karinaGreater Melbourne (Metropolitan), VIC

Great service & value for money

published

brought 6 canvas's on promo, website easy to use, email sent to you with preview, received quickly, good quality printing on canvas, very bright & vibrant. Disappointed not made in Aust as advised on website.

The reviewer stated that an incentive was offered for this review

Still waiting on item.

published

Ordered two prints as i did not know it is a Chinise site using an Australian website,i was told it would be processed in 24 hours,it has being 16 days,the Australia Post tracking code does not work.

Liam S.

Liam S.Sydney Surrounds, NSW

Great value and excellent service

published

Bought 2 x 3 Panel deals and they contact me to check some issues with the photos which was great. Items arrived quickly and frames were well packaged. Will use them again

Chris

ChrisSouthwest, VIC

Excellent customer-focussed service.

published

I submitted a difficult print job with special requirements. The staff at CCO went out of their way to ensure that they met my needs including sending examples to me.

Owen R

Owen RGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Fast, cheap & great quality!

published
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Such sweet, helpful, excellent service

published

So glad I found Custom Canvas Online on the Internet! I wasn't sure what was best for my canvas and Betty in the Support team patiently made suggestions, and persevered when we struggled to download a hi-res JPG. The quoted price was more than reasonable, the end quality was great, and delivery was fast. I will definitely use them again. Josephine Brouard, Woolloomooloo, Sydney.

marascole

marascoleGreater Melbourne (Outer), VIC

  • 4 reviews

Fantastic price, FAST service and Fabulous Canvas!!

published

I spent quite a bit of time searching the internet for the lowest price for a large photo canvas that I required.

I found the lowest price on ‘Custom Canvas Online’ but having never dealt with them before I was worried that I had forgone quality. I need not have worried as when the canvas arrived by courier (only the following week) I was very happy with the result.

I was also contacted by the lovely ‘Betty’ to make sure that I was happy.

I am happy!! Thank you!

Catherine

CatherineGreater Melbourne (Metropolitan), VIC

Always Amazing Service & Quality

published

Constant updates, amazing quality and customer service - pleasure to deal with and will always recommend this company and service to family and friends - always excited to order and then receive

The reviewer stated that an incentive was offered for this review

Vivienne edwards

Vivienne edwardsHobart, TAS

  • 2 reviews

Photos on canvas

published

My 4 canvas prints arrived today. I was so excited to unwrap and hang them. They are fantastic. Even better than I imagined. Great finish. Great product. Great prompt service. Many thanks

Janine

JanineGreater Melbourne (Outer), VIC

  • 2 reviews

Nice work, as ordered.

published

Ordered 3 x panoramic photos on acrylic, no hanging fixtures as wanted it flat on the wall. Delivery was timely, nice quality prints with true colour. The 3mm acrylic is nice ans streamlined.

Kerry

KerrySydney, NSW

  • 2 reviews
  • Verified customer

Easy and fast

published

Easy to order online, surprisingly fast to arrive, great customer service via email. Great value for what I got compared to other similar companies.
I Will definitely order from them again!

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Really good

published

Very fast delivery even if coming from China. Very good value for money. And good finish for the frames. And excellent communication with Custom Canvas online. Will order again in the future.

Adam

AdamWagga Wagga

Very happy

published

Very happy with the end product, breathtaking. Very good communication. Very happy with price. Great Conpany and will use agian

Excellent product and service

published

The items are sent from China, but the delivery to Sydney was very fast and tracking provided! The quality of the canvas, print and frame was excellent and my questions were answered promptly. The prices are impossible to beat.

Cris

CrisGreater Melbourne (Outer), VIC

  • 3 reviews
  • 5 likes
  • Verified customer

Not an Australia Business - based in China

published

Beware! Although the website is marketed as Custom Canvas Online Australia it is based in China. Great quality & finish, timber frame was very well made. Well worth the one month wait.

Warning - do not use

published

Dishonest and poor quality. Avoid this company at all costs and do not believe what they say on their website.

They have a "24 hour out the door guarantee" however it took more than a week before it was sent, and then only after I sent 3 emails. The quality of the print was poor and when I asked about the "90 day no questions asked returns" I was told they would not accept a return. My emails following this have not been answered.

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Questions & Answers

Alex-Reviews

Alex-Reviewsasked

Just wondering what the approx. shipping time is to Melbourne?

2 answers
sharon Zhan
sharon Zhan

The turnaround time is about 5 working days include delivery.

Sandra P
Sandra P

Hi Alex - a week at the most.

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