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Custom Designs Furniture

Custom Designs Furniture

4.3 from 26 reviews · View Statistics
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Reviews

4.3
26 reviews
  • Product Quality
    4.5 (11)
  • Return Claim MadeYes (0) · No (11)
  • Warranty Claim MadeYes (0) · No (11)
  • Product Appearance As advertised (2) · Not as advertised (4)
  • Customer Service
    4.1 (12)
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Reviewer Photos & Videos

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Santo V.
Santo V.Sydney, NSW

Failed to deliver correct Chairs and Table leg scratched.

published
Customer Service
Incentivised Review No
Maria
MariaSydney, NSW

Bed side table

published

Purchased our beside table which we love love love! A big thank you to Anthony from Moore park as these beside table was designed to suite our needs.

Product Quality
Customer Service

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0.0
(1,234)
Deb
Deb
  • 2 reviews

Extremely Happy

published

Received our lounge today from Custom Design Moore Park. We are very happy, It is everything we asked for. Thank you so much Adam, Anthony and Jayne you are a great team and made the whole process enjoyable from the first day to delivery day. Much appreciated and will be definitely recommending you .
D & G Baxter

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nerak1812
nerak1812Sydney
  • 8 reviews
  • 15 likes

The worst product ever

published

We purchased the attached sofa 6 months ago, within 2 months it sunk and left our a-s marks on it. Contacted [name removed] and was advised we could have a replacement (but the manufacturer stated we would be in the same position 6 months down the track) or we could upgrade, AT OUR COST, a former foam. We wanted to support an Australian company but have been truly disappointed in this company.

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Product Quality
Customer Service

Brilliant furniture storewide

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Custom Designs has impeccable quality furniture, and customer service. I bought a sofa and armchair at their Moore Park store (the Soho 3 seater and Soho armchair). It will fit perfectly in my living room and I think it is modern and graceful.

At the Moore Park store, all the team was great. I particularly want to acknowledge Anthony, Jayne and Adam. Jane was really personable and helpful with her knowledge of the 'contending' sofas I was considering buying- Soho, Jojo and Cleo; Anthony has really across the board knowledge of the furniture industry and passion for quality customer service; and Adam was attentive and enthusiastic.

I am so happy with my new sofa and very happy with my choice.

Product Quality
Customer Service
carolyn
carolynSydney
  • 3 reviews
  • 2 likes

Dining room table - stained colour nothing like showroom

published

Bought a dining room table, and the colour is nothing likE we went through in store. I spent thousands of dollars on this table and dislike the colour so much. I now put table cloths to hide the true colour of table. Such a disappointment. I went back to store, and had an argument, as nothing like showroom pieces, or what we described but he said it looked good, and was told will probably need to pay more to re stain. Spent so much money already and can’t afford to pay more, so now have to live with it.

Product Quality
Customer Service
Robin S.
Robin S.Sydney, NSW

Highly recommended

published

We are absolutely thrilled with our new wall unit. Anthony and the team could not have been more helpful and it was an absolute pleasure dealing with them. Nothing was too much trouble and the unit was tailored exactly to the size we wanted and the colour. This company gives good old- fashioned service which is so rare today. Can highly recommend Custom Design Furniture.

Product Quality
Customer Service
Bryan K.
Bryan K.Sydney, NSW
  • 2 reviews

Unexpected Excellence

published

Its been about 6 months since purchasing a custom lounge and entertainment unit from Risky and team at Custom Designs - The sales experience was like working with a close friend to achieve the best outcome possible. Every part of the process was done thoughtfully and with complete clarity. This team knows their craft and asks all the right questions to ensure the piece comes out just how you want it!
We are ecstatic with the quality and comfort of the lounge, and the beautiful Tassie Oak TV unit with customized drawers. Have been back into the store just to say hi to the team and thank them for the great service.
This team is an underutilized gem hiding inside SupaCenta!

Product Quality
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Sue and Paul
Sue and PaulSydney, NSW

FANTASTIC SERVICE AND FOLLOW UP

published

We recently purchased 2 lounges from Custom Design Moore Park.
We had looked at numerous lounges before we went to this super shop. Anthony and his team were outstanding. Anthony in particular took time to listen to what we needed and absolutely nothing was too much trouble.
This extended to when we had a query a couple of months after we
had bought them.
Again, he was so helpful and went all out to make sure we were happy and we certainly are. Highly Recommended
Sue and Paul

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Darcie
DarcieSydney, NSW
  • 2 reviews

My fourth very happy shopping experience

published

Have just had a wonderful lounge chair made. Everything I had asked for.
Service was wonderful at Artarmon shop. Girls so friendly and helpful.
Parking is easy, pick up just outside door. Beautifully made product.

Product Quality
Customer Service

High end quality pieces!

published

We keep coming back! Thank you to Custom Design and the friendly staff at Moore Park for always looking after us. High end finish, beautiful fabrics and solid superior timber. Always excited to receive the deliveries. Highly recommend!

Product Quality
Customer Service

Amazing service

published

I had looked at many shops for a sofa to fit a difficult space before I went to Custom Designs at Moore Park SupaCentre. The staff could not have been more helpful, they lent me fabric swatches to take home and trial and at no stage did they rush me or try to close the sale. The custom built sofa when it arrived was worth all the time and effort, I am delighted with it and the service I received from Jayne and Anthony and recommend them without hesitation.

Product Quality
Customer Service
Robyn W
Robyn WSydney, NSW
  • 3 reviews

Great service and great range

published

We ordered 2 sofas and a chair and ottoman from Jayne at Custom Designs Moore Park.
She spent ages with us and was very patient and helpful.
We were extremely satisfied with Jayne and Anthony and all the staff for a professional caring attitude.
The sofas and chair are just what we ordered and are very stylish and comfortable.

Very happy customer!

published

We have just purchased a most beautiful dining suite/ TV unit which arrived within the time frame given when ordered. We are absolutely delighted with our purchase. Many thanks to Riz at Moore Parke for his patience and guidance and also to Jayne for her assistance as well. Thankyou!!

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0.0
(1,234)

Sales are not aware how add-ons affect the final product and are reluctant to resolve issues if they

published
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Questions & Answers

Maggie
Maggieasked

Any one purchased a leather lounge from Custom Design furniture? If so how would you rate the quality of the leather?

No answers

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining and Sofas
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