Cygnett

My cygnett power bank refused to charge it was 1 year old I lost the receipt and was worried if warranty would cover it once I reached out to the company there were more than helpful to fully replace it without any charge which I thought no other company would bother after nearly one year that’s why there customer service is second to none thanks guys Show details

Cygnett FreePlay Wireless Speaker + Integrated 8K Solar Power Bank 10W: The Power Bank functionality is great, and the built-in solar charger is handy for topping up the battery charge on-the-go anywhere, and the LED light is useful for around the… Read more

house or in emergencies or when camping. So the product's versatility is outstanding! That said, the fidelity (i.e. sound quality) of the unit as a music player or BT speaker is held back by a couple things: 1) The bluetooth in the unit is only capable of the most basic "SBC" bluetooth codec rather than more dynamic codecs such as AptX or LDAC which most mobile phones and streaming services can use these days, and 2) the tiny audio amplifier built-in to the unit produces no bass and almost no treble, which is a shame because the twin speaker drivers combined with the passive bass radiator incorporated in the body of the unit as well as the extra weights used in the cabinet can all produce much better sound if you just feed them a better audio signal. In summary, the physical design and build of the speaker is very good, but the internal electronics which Cygnett paired with it prevent the speaker from showing you what it really can do. But for the price it is pretty good value.

I contacted Cygnet about my travel tag no longer working. After a few troubleshooting checks Customer service offered to send out a replacement tag straight away. The entire process was quick and easy and the customer service staff were amazingly… Read more

helpful. The replacement tag arrived the following day! I have since paired the tag to my iPhone and it works perfectly. 10/10 ⭐️ Thanks, Cygnett!

Love it! I recently purchased this 3-in-1 foldable wireless charger with a retractable cable from Cygnet, and it has honestly been one of the most convenient accessories I’ve used during my placement. What I love most is how compact and portable it is. The foldable design makes it super easy to slip into my bag without taking up much space, and… Read more

the retractable cable keeps everything neat and tangle-free. It’s perfect for someone like me who is always on the go and needs a reliable charging solution throughout the day. The 3-in-1 functionality is a huge plus as well. Being able to charge multiple devices at once saves time and means I don’t have to carry separate chargers for my phone, earbuds, and watch. It keeps everything organised and clutter-free, which is especially helpful during busy placement days. The build quality feels solid and premium, which is exactly what I expect from Cygnet. It’s very easy to set up and use, and it charges my devices efficiently without any overheating issues. Everything just works smoothly. Overall, this charger is incredibly handy, efficient, and travel-friendly. I’d definitely recommend it to anyone looking for a versatile and reliable charging solution.

Incorrect details - terrible product – Cygnett put my address incorrectly into australia post, therefore australia post could not deliver and have redirected my order then returned to sender, never was contacted by cygnett about their own mistake. now i am the one having to follow up on this and now it has gone over the time frame of shipping. I have proof of me entering my address in… Read more

correctly too. Never had this issue before with any other company or order.

EDIT 3rd december 2024 - Emailed cygnett about this after no one reached out to me. No apologies in email and instead told their system didn’t read part of my address, even though again i entered it in correctly and have multiple emails with proof of me typing in full address. It is resent then i see yet again on australia post my address was not entered correctly for a second time. Serious incompetence and with no apology very disappointing. I mean twice entering my address incorrectly is inexcusable especially after speaking to someone directly and telling them what my address is exactly. I then have to contact auspost to redirect this second parcel to the correct address; australia post then comes at a time i am not home and takes parcel to post office so i then have to leave my home to collect it. This has been a “3 business days from processing” parcel into two whole weeks… I begin to use the portable charger tonight and could not even charge my phone half way without the charger then dying. Wish I had never spent my money on this such a waste of my time and money. Can get much better elsewhere

Cygnett Powerbank Measures Up In All Respects – Well, this one looks like a winner. It is called the Cygnett PowerPro 27K Powerbank (27,000 mAh). Feels like quality, behaves like quality and looks like quality. Looks great in real life actually. I've used it to charge my 10 inch Samsung PhoneTab (Galaxy Active3) twice now and it is still showing all lights ON full. Charges nice and quickly,… Read more

just like a quality adaptor in a power point. I bought a case for it but wasn't easy to find one that fitted right. if you want the best fitting case go to Ebay and search "slim travel case for nintendo switch". It fits perfectly with room for cable storage and for the cable when attached and charging to poke out with zip closed. The Cygnett product is great - always reliable I've found in the past - owned and designed in Australia - that's a winner in my eyes. (DISCLOSURE: I have been offered a small voucher for posting this review here but it is a bona fide review expressing my honest opinion and I had previously posted exactly the same review elsewhere without the offer of any reward).

These would have to be one of the best compact and lightweight magnetic powerbanks I have ever seen. Great purchase, would buy again. Highly recommend Received earlier than expected (Cygnett powerbank CY5364PBCHE) Show details

These magnetic power banks are unreal! And doubly as good as you can still use them as a corded powerbank! Would recommend Cygnett to anyone who needs a powerbank that's for sure! Show details

Recently purchased a Cygnett 40,000mAh Power Bank with Integrated USB-C Cable. What an awesome product. It's the first I've had that charges both my phone and laptop. I don't often plug them into AC, I just charge the Cygnett. I got the power!! Show details

Every time buying a cygnet product on sale gets worse, batteries past used by date yeah sure not so bad but now product broken straight from box, it reached the magical 100% charged although it smelled like a bomb fire. After disconnecting it the charge percent dropped to zero and that was that. No refund as the sale clearly indicates faulty product, be warned Show details

Does not matter how good is the quality if after service is lousy then no point buying the product. there no phone number anywhere that you contact them. o me they are not interested to talk to their customers. Show details

Horrible service and horrible product. The product deteriorates at exactly 2 years and they do this so that you buy a new one every 2 years. Very cheap bad products. Avoid. Show details

Readers may have noted I bought a Cygnett case for my iPhone 17 pro. It was the cheaper version and I didn’t think the lack of the magnetic back would be a problem. The case itself was fine apart from that. I found I was occasionally not placing the phone (in its case) correctly to charge. The magnetic leather case solved this problem. The only downside is that the bottom slot in the front inner side is not clear like the cheaper one. Show details