Order never arrived and they have not responded to multiple contacts. No phone number so have to rely on email and their webchat and they do not respond to them. Wish I read these reviews before purchasing. Do not use them
Great range of seeds at excellent prices. I got 4 different seeds and 1 free packet delivered for just $9.62 total. I'm looking forward to seeing these seedlings - especially the wattle.
Absolutely appalling. Disrespectful. No.regard for the consumer. Unethical. Placed Order 22/3/26: A week later the order had not even been filled. I wouldnot have known and still been waiting if I had not contacted D&H Seeds (Colebrookdale Pty Ltd) and requested cancellation of the order and a refund. No apology, no reason, nothing. A simply… Read more
'don't care' attitude. Certainly not customer orientated. Such a huge inconvenience. I hope to receive a refund soon.
Buyer beware.
You have my dated order and emails.
Reviews with attachments
Like a number of reviews here I never received my seeds after paying. I followed up via email. Awaiting a refund. I should have checked here first
Update, I got the seeds 5 weeks after placing the order
Excellent germination rate – Delighted with the range Great success with the billy buttons strawflowers and cotton heads
Happy Customer – Seeds arrived safely and packaged well. Each pack of seeds has a QR code for growing instructions...very handy! Will order again.
Mostly good! just not enough seeds in one pack :( – Seeds arrived, yay!! My main complaint is that I ordered a pack of the pansy ruffles and it said 30 seeds, but I got 11, 2 of which were crushed in transit. A little sad because I wanted to fill out a cute little pot but I’ll just have to something else with it! Everything else looks like the specified amount, can’t wait to try them :)) - a teenager starting her garden!
Hi Ginger, Just checking in to see if you… Read more
What a wonderful small business – Cannot wait for spring to start my growing journey, I have so many seeds- flowers, herbs, trees that I’m jumping out of my skin. The team have exceeded expectations. I have my seeds bagged and ready for spring- and yes the cold treatment ones are stored separately of course.
Positive reviews
I have been part of the vegetable seed club. It was great and I loved receiving them each month. It does get a bit repetitive but I think that was more what was in season.
Very pleased – Very informative! Love the effort this company has put into my order. I have the seeds sown and can not wait for the result. Keen to buy again already.
Great first experience: will be back! – Great website: clearly laid out and easy to use. Terrific choice of Australian native seeds with some super specials. Good instructions, minimal packaging and cheap, quick postage.
Negative reviews
Ordered 30 BRACHYCHITON RUPESTRIS ‘Bottle Tree’ seeds, took extremely too long to arrive or be despatched. no communication. Eventually the seeds arrived. I soaked and of the 30, 16 appeared not to be viable. I emailed with details and sent photos. I was ignored. I planted all the seeds. I plant has germinated and grown. Once again, I have emailed… Read more
and no response. Don’t care. I have requested a refund and will not be referring or returning to this business. In this day and age no excuses. The consensus appears to be similar to my experience. NOT HAPPY!
Hi Rose, My apologies, we have responded to… Read more
Find out how D&H Seed Harvest Co compares to other Garden Shops
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TERRIBLE CUSTOMER SERVICE: So much for 3-5 day turnaround!! Ordered seeds 6th March and waited for the email to say they had been sent, didn't receive. Emailed on 12th to find out WHEN they would be sent, only to get an automated reply. Emailed again the next day and didn't even get the automated reply. Tried the following day via their Chat, only… Read more
be told they were not in the office and they would be in touch asap. CHECKED REVIEWS TODAY ONLY TO FIND THIS SEEMS TO BE A COMMON OCCURRENCE. Wish I'd looked beforehand, but their website gives the impression of a successful business, but I guess one shouldn't judge a business by it's website!! Don't know about the seeds as I haven't received any, but if they are not here soon I'll be contacting PP for a refund.
Receiving refund after contacting PayPal.
Ordered seeds 2nd of February 2026, site says 3 days processing. Sent Email 8 days later 10 FEB, they did not answer. Sent another email on the 11th, will wait for reply. Communication = 0. 1 more day contact PayPal for full refund.
Hi Toni, Thanks for reaching out. We have… Read more (+3 replies)
Recent reviews
I would NOT BUY any seeds from these ppl! Not only the seed pkts are on the "very minimal" amount of seeds, their "Free" flower pkt of seeds is non existant!! I've emailed them x2 & still no reply. SCAM!!
Hello Wayne, I’m sorry to hear that you are… Read more
Did get a little frustrated for the wait in response but happy to have now made contact. Seed packaging is pretty good too. I like the qr code but do think it would be better as a mini addition in case the web is down or simply not wanting to go online.
Hello - thanks for your review. We find the… Read more
?????? – I ordered two different types of seeds and was told by email they did not have the lithop seeds, I wondered why the website did not say that when I went to order them, and then received an email that said the seeds had been sent, after asking by email numerous times why I had not received them I have given up waiting.
Hi Allan, can you please provide me with your… Read more (+1 reply)
Dead lithop seeds – I purchased $85 dollars worth of lithop seeds, and have followed the information provided. Not one seed germinated after a number of months. The website states they are have high rates of germination. I contacted D&H for advice and was asked to answer a few questions. After that there was no more replying. I then sent a second email and am still… Read more
yet to hear back.
My advice would be to avoid the lithop seeds from D&H. There are garden centres that have already grown lithop plants and I would suggest avoiding these seeds
Customer focused… – Helpful, prompt and friendly service. Customer focused and with useful notes both generally for seed raising, and specifically about individual plants. Increasingly useful to know how plants will survive in dry conditions, and things like suitability for coastal locations. And we liked the recent ‘Thank You’ note for our support…
Absolute pleasure to do business with! – Love dealing with this business they have such awesome variety of products and super cheap and very quick shipping! I'll continue to tell my friends and buying from them! Thank you heaps!
Love your service – Always a pleasure to buy from you guys! Always prompt fast delivery and love that you get a QR code to be able to delve deeper into ensuring I am planting and caring for my seeds properly. Will continue to be a repeat customer in the future. Thanks heaps!
Find out how D&H Seed Harvest Co compares to other Garden Shops
Know better, choose better.
Love buying their seeds! – This was my 2nd time ordering from D&H Seed Harvest Co and I will continue buying through them. I received my order in under a week, everything is neatly packaged and growing info is clear and easy to follow. Love the website and the pictures.
Avoid at all cost – Don’t know what’s worst, they cannot tell the difference between a tomato and a carrot seed, they have no interest in replacing the incorrect product they supplied or their inability to reply to simple emails!!! Avoid at all cost.
Hi Neil, Thanks for your message. I can’t… Read more (+2 replies)
Avoid norway spruce seeds for mail delivery – accurate facts = my order arrived today - 5x pinus radiata seeds, and 5x norway spruce but unfortunately almost all of the norway spruce seeds have bern crushed in transit - 1/5 has survived - so of a possible 10 seeds in total i have only 6 .... if you are buying online for delivery - do not buy norway spruce
Hi Samuel, You are welcome to email us to discuss replacement of the seeds.
Same as previous poster – Same as previous poster, no response. Can someone over at D&H check their spam folders for my emails please? Very quick to take money for 2 months of seed subscription but can't contact anyone.
Hi Natalie, We received two emails from you.… Read more
Really poor service – I placed the order and paid on 9 June 2024. They acknowledged the order straight away. It’s now 24 June 2024. I have sent 3 emails over the last 5 days asking if there is a problem. NO response whatsoever. I am really unhappy with the fact you can’t even call. Sandra
Hi Sandra, Thanks for your feedback. I… Read more (+2 replies)
My new favourite seed merchants – From buying to delivery has been a great experience. The website is easy to navigate, the checkout process was seamless and my seed arrived within the time period stated ( I actually think they came a day or 2 earlier than expected). The information and QR codes with each seed pack that contains information and growing instructions is helpful for newbies and pros alike. I look forward to buying from D&H again!
Paid - no product, no response to my messages – Ordered, no confirmation email, nothing. Waited for 10 days and wrote on their site (in their contact form) and also sent an email inquiring about my order. No reply. Waited for another 3 days and wrote again twice on their site and via email. No reply. Money was taken. They don't have a phone number listed. Can't call them and speak with someone. Not sure what to do. Need help.
Hello Tom, I am so sorry! We have just found… Read more (+2 replies)
Im very happy with my purchases – I am impressed by the value of the seeds and plants i have received , they have all arrived safely having been well packed. This is my go to Seed site now. Speedy postage too
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Hello Alicia, Can I have your order number please so I can take a look at this for you?