Daikin Cora Reverse Cycle

Whether this unit will work for you or not is dependent on whether your technician does the installation properly, so it's important to consult an experienced and reputable business. Daikin units are very well built hence why they are more expensive, they are essentially coined "the Toyotas of air conditioners." It cools and heats my apartment… Read more ·  1

very efficiently. It uses R32 refrigerant. The outdoor condenser is very quiet and won't be loud if it is mounted properly. It might be mounted onto rubber shocks that allow for vibrations to be absorbed which is beneficial.

Terrible rubbish unit! Only 3 months old and so many issues, fan and fan blade replaced, rattling, vibrating on outside unit and ticking inside! It is also soooo loud and xieant cope well with frosty morning! Unit was pulled apart to many times until I said enough is enough! Unit being removed and refunding my $$ putting a different brand in. Show details

Poor Design - Not Well Thought Out – I have two Daikin Cora split systems in my home. I am less than impressed. I don't like the way the air is sent to the ceiling in the theory that cold air sinks and will therefore eventually hit you (by which time, it has warmed up). I would rather have the cold air streamed out as it used to be. The air temperature does not seem to be… Read more

consistent, and tests with a thermometer confirm this. I wake in the night, and have to throw my doona off as it is so hot, despite the temperature being set at 21-22 degrees. I have never had this problem with either of my two previous air conditioners.

The remote control increases/decreases by a half a degree increments. This is just downright annoying. Does anyone really need a difference of a half a degree? It means going from 24 degrees to 22, requires 4 presses, rather than 2. Not a big deal until you are trying to change the temp in the middle of the night. Beep, beep, beep, beep. Also, the unit does not show the temperature, so if you have the remote pointing slightly off from the unit, you will think you have a certain temperature set, but will have no idea that you missed! There is no way to check.

The after sales customer service is not great either. As at Jan 2023, there is a five week wait for a service, and Perth has not even had any runs of hot temps as we normally would. Also, I tried to purchase the deodorising filters which should be replaced every three years. The filters cost $12 + GST. Postage costs a whopping $22! That is more than the filters and there is nothing to them. They measure 25cm x 4cm and weigh next to nothing. There is no way that Australia Post is going to charge $22 to send these. Someone is making a profit!!

Despite having filters, the unit gets very, very dusty. I have no idea where the dust is getting in, but clearly the filters do not do the job they're made for.

I wish I had done my homework before I bought.

My advice is to steer clear. There are better air cons out there.

Since writing this review, I have received a quote to clean the coils of ONE ONLY air conditioner - that would be the coils which the filters do not protect from dust - $394 (Feb 2023)!! (Note as at Dec 2023, the price has increased to $467.50 which means two cleans will not cost the entire amount to buy both and indoor and outdoor unit) Beware!! This will be an annual cost (which will no doubt increase annually) to have the coils cleaned because of the bad design! This company, which used to be both the best in design and customer service is now just about the price gouging! I will never buy another Daikin product and am seriously considering dumping the unit (which is still in warranty) and buying something which works and has better after sales service.

Update 04/02/2023 Following Daikin's message below, I emailed them as they requested. To date, I have not had a reply. I think this epitomises their customer service strategy.

Update 13/02/2023 I'm still waiting for Daikin to contact me. I won't be adding any further updates unless they contact me. If you see no further updates, you know what I am saying about their customer service is absolutely spot on. Either way, just note this was published Jan 26th. Daikin asked me to contact them on Jan 27th. It has now been almost three weeks and they have not replied to the email they requested from me. Buying a Daikin means no after sales care. Fingers crossed you buy one that never fails.

As at 7 December 2023, I am still awaiting a reply.