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4.2 from 61 reviews

Worth every cent

Thank you, thank you, thank you Darbecca. As first home owners and knowing very little about buildings house, you have saved us so much worry! Thank you to Carl and Paul who conducted our inspections and provided the assistance when we weren’t sure about some items. The customer service team have been great and very friendly. We originally only wanted 3 inspections but ended up doing all (6) inspections as it was so very worth our money. For the peace of mind and safe home.

Customer Service
Job Satisfaction
1 comment
Casslex, Thank you for your trust in what we do. At our core our responsibility is to you the home owner. To ensure that you have a home, not a house. Thank you for the review. It keeps us striving to do better each time we read comments like yours. Thank you again and we wish you all the best. Darren and the Darbecca team.

Carl is amazing!

Carl is one of the staff there and he does the extra mile on his job. recommended to use him and the company Darbecca. I used this company and everything was going smooth and my property is built without any problem

1 comment
Wayne, Thank you for your comments. Carl is amazing. The team as a whole all get in behind our clients and help them through the build. Thank you again for your comments. It keeps us all striving to support our clients. Darren and the Darbecca team.

Great company

We were referred by a friend who have also used Darbecca after hearing about our endless building issues.
They were fantastic right from the beginning and I would hate to think what the builders would have gotten away with if we didn't use them.
Thank you so much Darbecca I will definitely be recommending your services.

1 comment
Antoinette, Thank you for your trust in Darbecca and the team. Your comments help us all to continue to focus on going the extra mile. You are correct in your comments. Builder do focus when we are on board. Thank you again. Darren and the Darbecca Team.

Fantastic experience

Fantastic experience from the office staff all the way to Carl our inspector will continue to recommend to anyone who is building very professional and always explained any problems in detail

1 comment
GM!, Thank you for your review. It is indeed very pleasing when a review of our service is place online for all to see. Everybody at Darbecca is committed to ensuring that the builder delivers a Home, not just a house. Carl is very diligent and has a very professional approach to each and every home. The team in the office are second to none. I'm so please with their continued efforts to help each person though the taunting process of building a home. Once again, thank you for taking the time to tell others of your experience. Darren and the whole Darbecca Team.

Trusting the build of my first home thank you very much Darbecca.

We would just like to say a big thank you to the Team at Darbecca.

With the early signs of a horror build, Darbecca were the key to ensuring my house was built correctly and to standard.

I recommend to all my friends, don't ever build a house with out Darbecca.

Thanks again Darbecca.

1 comment
Dear Maralyn, Thank you for your review. It makes us all happy when we see that we made a difference. The whole of the Darbecca team are fully committed to ensuring that you get a home that is a home, not a house. There is a big difference. A place that is well built and will last the test of time. We all thank you again for your review.

Awful and misleading

Had a darbecca report to deal with as a carpenter. The items they picked and the tone they used was a joke. An owner will get a report with 30 odd items not realising every one is rubbish. Because i do high quality they ended up highlighting superflous or technically incorrect items. Some even nothing to do with the building eg there is non structural timber on site, please get rid of it. Or pack out a wall for ply, even though they well know it would be done at lock up stage. At times they quote the building code incorrectly. Such as saying a 180 wall needs frame ties every stud when its only at junctions or wall ends. For something like 1 shear block missing in the entire house (a relatively minor defect as it was partially load bearing wall) they write: It was noted shear blocks (using a plural even though it was 1 spot) are missing throughout the house. The owner sees a report of 30 items and says thank god. Cant beleive people pay money for it. Would go with jims building inspections or new home instead

Dear Jeffery. Comments like this validate why every home owner needs a professional service like Darbecca. Your ignorance is the reason why Darbecca exists. This is what we are up against daily. All you have to do is build in a compliant manner. You stated 30 item yet you also stated "because I do high quality work". Clearly there is a difference between your view and that of a trained professional. The best trades have little to no issues with our reports. What few items they have are auctioned and never to be seen again.I have a problem with the code being quoted incorrectly or used for superfluous issues. Eg asking for all junctions to be shot off to cope with racking forces on the house when your inspector should know a lock up carpenter will do that. Another great example was him picking a chemical anchor missing, when in fact another section of ply brace was obscuring his view and he forgot to check it in the other room or just assumed it wasn't there. You can't argue with my examples so instead you attack my quality. I have worked with plenty of private inspectors some of whom are very scrutinious. And am regularly praised for my high quality of work and understanding of as 1684. From what I have gathered your inpectors aren't even qualified. My works do comply with code, but mistakes are always made. Thats why private inspectors are a great thing. However I've never seen a report with so many inaccurcies ladened with obfuscating jargonOnce again, your ability to highlight your complete ignorance of the Minimums set down in the Standards is the main reason why we exist. The connections of the blocking is stated in AS 1684.2, part It is mandated. It is there to stop the house from moving during high wind events. What you are saying is we should allow the lock up carpenter to install these nails is not to the Standard and is your personal view. If you have a view that is different to the Australian Standard, place a submission with the Australian Standards Board outlining your science, and lets see what they change in the MANDATED rules to suit your opinion. As a matter of interest to all those that read this, what is holding the house up in a strong wind event after about 8 tons of roof tiles are installed if the walls below it are not nailed together as per your opinion. Jeffery, you are the reason why Darbecca exist. Houses have fallen over because of this and most quality Surveyors are picking this item on Frames regardless of your personal view. Your second point. Our report was very clear that all had to be installed. Just because there was no photo of other areas does not mean that they where missed. The photos are there to assist people like you understand what we are defecting. They are also there to assist home owners understand our reports. The examples that you have highlighted are clearly a breach of AS 1684.2 so your comments on the "High Quality of Work" and "Comply with the Code" are not correct. Clearly your lack of compliance is the main issue and goes to the quality of your ability. Non-compliance is not a statement of good workmanship. You made these comments in an effort to Attack our credibility. I would suggest that you start complying with the Standards before you make any more ridiculous comments. Maybe even read them. Our credibility is in tact. I can not say the same about yours.

Every build needs a darbecca report!!!

So far we have had 3 reports done by darbecca, on the second report we met with Dale from Darbecca on site and he was execellent, he knew so much about everything and picked up on a lot that should of been picked up on. Our builder had their own inspector who passed everything and once you see all the photo and the things that are wrong that to someone who isn’t in the industry I was shocked at how they passed every stage.
Once things were brought up in the report we did our own research into every item and some were very serious which our builder would of left, had we not had the report done we would of been left with broken tiles damaged drainage, bricks different colours.
We have had the best experience with them and talking to the inspector on site. Our builder used bullying tactics and it was very helpful to know what was wrong and where we stand.
We couldn’t be more grateful for getting it done.
A lot of our friends are building and we have highly recommended the inspector we had!!
So thanks guy awesome job!!

1 comment
Svdl, Thank you for your honest review. Dale and the rest of the Darbecca team are fully committed to ensuring that you get a home that is a home. A place that is well built and will last the test of time. I thank you again for your review. Darren and the Darbecca Team.

Misleading information and wrong reports


The thing is why we people hire them for safety and security of our assets and trust them that they will do the just to the money you are paying them but they don't

Misleading information and changes everytime after they meet building managers

I have done my report from them and the things got discussed was not mentioned in the report

So I got another report after the property handed over to me after making several requests.

This people know the construction manager s personally even you pay them bloody $785 for each report they still give the benifits to construction managers

Worthless don't hire them

Arrogant Owner!! Don't use his company!

I called to ask for some information and I spoke to the owner. He was a very arrogant and rude when I explained to him I could get the same services he was offering cheaper. I just wanted to know why he was so expensive. He didn't have to answer loudly and rudely. I didn't use their services and I suggest that you don't either as he isn't a nice man over the phone so imagine what he is like in person.

Darbecca will not be blackmailed. You clearly stated to me on the phone that unless we give you a better price you would put a bad review up. We stand by our pricing and will not allow blackmailing regardless of what people write. It goes to show how the Product review system is flawed. The Darbecca inspection process is the best practise. We are diligent and well educated in our area of expertise. We strive hard to help our genuine customers and refuse to have our hard work discount by you.Not True! I never said anything of the sort you are suggesting above. Please leave me alone you ignorant bully! I am so glad I never did business with you.Sally, Darbecca will not be Blackmailed. Your whole review is based on me saying no to you. I will not tolerate threats of using this forum to get a better price. In relation to leaving you alone. You placed this on the WEB for all to see and all I'm doing is letting people know why we did not do business with you. Darbecca.

Overall good inspection

I have used Darbecca for the first couple of stages of my home build (I was based interstate). The reports provided were good and detailed enough. However, as a customer, the process to book an inspector seemed a bit tedious for me. There were a lot of "back and forth" going between multiple parties to just book each inspection appointments. Also, once I received the inspection report, I wanted to clarify few issues identified in the report. However, I didn't get the opportunity to even talk to the inspector for further clarifications. (I emailed him few times)

Regardless, since then, I have used another building inspection company for the final three stages and been very happy. My home build is now complete and looking good.

1 comment
Zane, I'm bitterly disappointed in this situation and will be following up with the report writer/consultant. Darren

Professionals through and through

Darbecca know their building code, A+ reports detailing all illegal defects with actual screenshots of the relevant building code.

Can not recommend highly enough, worth every single cent!

Seriously, don’t pass on their services.

1 comment
Aaron, Thank you for your review. We do try hard. Education is the key along with hard work. I sincerely hope that you enjoy your new home. Darren and the Darbecca Team.

Very happy with the service & professionalism of the Darbecca Team

We used Darbecca for all the available inspections they offered, and I think it was a very wise investment. I attended site many times while the inspectors were there and they couldn't have been more helpful and forthcoming with information, they would always tell me to ask as many questions as I wanted to and were happy to explain every issue with me and why it was important to rectify. They were my eyes on things I had no idea about and as a result I have a home that is very well built and defects that could have been an issue in the long run, have already been addressed and repaired.

I am so grateful for their support, particularly Brett who I met on a couple of inspections and he could't have been nicer or more knowledgeable. The office team were very friendly and quick to follow up and respond to my questions. I don't know what that other reviewer was on a out with prices lists, they gave me a list which was very easy to follow and broke down any discounts available if you did multiple inspections, simple!

I highly recommend Darbecca to anyone building a home, the comfort and reassurance you get knowing the your house is being built to the right standards is worth it's weight in gold. Thank you Darbecca, if I ever build again I will be straight back onto you.

1 comment
Rockin, Wow what a review. I will ensure that Bret reads this. Thank you once again and we sincerely hope that your house is a home. Darren and the Darbecca Team

Highly recommend Patrick Kerr from Darbecca - Thorough, efficient and friendly

I would highly recommend the services of Darbecca’s Patrick Kerr to inspect all stages of building a new home. We have now used his services twice.

He is accurate, professional, detailed and know the building regulations inside out. As I was also happened to be at the property, Patrick walked me through after he had finished to explain what I would be seeing in his report. He was thorough, explaining his finding and the level of risk if not corrected. His reports were very informative with lots of useful photographs.

Thanks very much for your services Patrick. We will be recommending you to anybody we know needing an inspection.

Can’t thank Darbecca enough!

Amazing customer service, the office staff are so pleasant to deal with. Our inspector Darren is a lifesaver. If it weren’t for him our house would have literally fallen down. He was able to assist us in getting our brickworks redone because the builder didnt follow building standards. Thank you very much Darbecca!

1 comment
Dear Victoria, Thank you for taking the time to review our service. The whole team appreciates your feedback as it is a reward for effort. The whole team is striving to make a difference to ensure your house is a home. We sincerely wish you all the best in your new home. Once again thank you. The Darbecca Team.

Worst Customer Service to Start With

Wanted to know what will be the cost for 4 inspections for house. The admin lady cant even provide me the price, instead she emails me with the discounted price and if you choose more than 3 inspections. Zero customer service, sounds like they are having enough business. Do not fall on these people's sales Gimmick.

Dear Sudarshan, I have taken your concerns on board. If we were unable to assist with clear pricing documentation that assist you personally, then I apologise. Wishing you all the best with your build. The Darbecca Team.And what does this mean? Did You even try to solve this matter? Or you are trying to show the readers that you guys care your bad reviews?

I highly recommend Darbecca to everyone

We are so happy with Darbecca. From the first time we got in touch with them to get a quote, to all the way when our house was built, they delivered everything they promised us. They responded to every question in a timely manner. Every person we dealt with was courteous and clarified every detail we were unsure of. Their reports were very informative, and the inspectors had very good attention to detail. Everything they did was on point! Their emails, notes, reports, everything! I can't fault them.

This was our first time building a house and the staff in Darbecca were the only people that didn't give us a headache.

I highly recommend Darbecca to anyone building a home.

1 comment
Dear Mary, Thank you for taking the time to review our team. We try real hard to make a difference. We know that this can be a stressful time. Every body in team wants to help and understands that their little bit in the overall effort is very important. Our core mission is to make sure you receive a home! Not just a House. A place that is yours and you can be proud of. Once again, thank you from all of the Darbecca team.

Extremely Thorough and Professional

Can't express how happy we are with our private building inspections from Darbecca. They are extremely thorough and great to deal with. All appointments were a breeze to book and the reports were all received on the same day. We had a close friend who is a building inspector interstate review the reports and he was extremely impressed with the quality and depth of the reports Darbecca produce. Our Site Supervisor was aware of this also, so I think it kept him on his toes!

1 comment
Dear Josh, Thank you for your review. An honest review is always appreciated on a site like this. Thank you once again. The Darbecca team.

Waste of Money and Time

I have used Darecca service for my new build house and they picked up some errors from builder and my builders engineer drawings, after month of delay in my project I used a private structural engineer to look into the report and site issues, I was informed that the report has many technical errors and incorrect judgement, do not waste your time and money, ask a qualified surveyor or a registered engineer who has basic industry knowledge.

1 comment
When you hold an engineer accountable, it is amazing how they try to get Darbecca Back. This is not a real review. It has been reported however the web site admin like a bit of angst to keep people reading the reviews. The Darbecca team

Was impressed

I was going to use darbecca, but my builder got them first, and I couldn't have them due to conflict I received the report from my builder, there very professional they found many problems with my new house I have hired someone else and there great as well, but thank you Darbecca for been thorough I just wished I got you first but I have another inspector that I will be using through my whole build his the best.

1 comment
Thank you Kathy. However you have changed from a 5 star review last week to a three star this week. What did we do wrong? The report that we submitted has not changed and we have had no contact with you at all. Your own review of our services clearly states that you are not our customer. If we have done something wrong, then by all means call our office and lets discuss it. However placing a review that was 5 stars and then reducing it to 3 stars would suggest that we have done something wrong. We need to know what that is. Only then can we improve. The Darbecca Team.

Put Darbecca on the top of your list

Darbecca was recommended to me by a work colleague after we were discussing our individual builds, and I could not have more thank full for the recommendation. We were having a number of difficulties with our build (review also on this site) and I was recommended Darbecca to check out all the work and I could not be more thankful to the Darbecca team.

The service was professional, office staff fantastic and the inspectors spot on. If you had any questions they were happy to answer them. The reports are easy to read, include the relevant building codes and standards that makes conversations with your building supervisor very easy as it comes down to a simple yes or no...........is it built this way according to the standard???? My independent inspector say no............then you can have a meaningful conversation.

If you are in doubt of using Darbecca for any reason, I want to quote my last building supervisor (had 3), that was also the regional manager for large building company. To quote him on our last inspection, he mentioned that Darbecca is the hardest building inspectors to get anything past, they pick up on everything and its hard to argue with the points they raise.

I want to give you all some food for thought on your building journey. You sign up for a house, you get the sales pitch and everything is sweet and easy, as you are in sales phase and its their job to get you over the line and relieve all doubts. You have confidence in the process and you view your builder as your trusted adviser on all things building. Its from there your build will go in one of two directions.
1: No problems, everything is fine, no real issues (don't be a idealist and believe there will not be mistakes made, mistake will happen, its the size of the mistake and how easily its rectified. Remember if mistakes don't happen planes do not play lawn darts!) and your house is delivered on time and you have a great experience. Read the reviews there's alot of them.
2: Then there's the alternative.........problems with your build. Check the same reviews and there's 40% plus of negative reviews. It's almost like tossing a coin in the air. Hmmmm is that the wheels turning in your head I hear??? Now when things go wrong your building supervisors gives you the same lines as they do to everyone. We will get that fixed, there's a delay, that's not a problem at all etc. Now let's revisit that statement of your building company being your trusted adviser.............bet you have some doubts. I do not blame you as i ended up hating my building company and that is where Darbecca came into its own.
To be fair I probably had a case that was at the start of the extreme end of things where everything that could go wrong did and they only got 15-20% right on the first time. While we were dealing with the building companies customer service officers and arguing points over and over (EG our stairs should be counter levered and free standing not boxed in) and talking to the site supervisor on major point, we missed alot of points that if you were not a building inspector you would not know about. That's where Darbecca came into its own.

I'm no builder, and did not know that our builder cut out too much of the frame to accommodate a pipe to make in nonstructural. Darbecca noticed this and also gave the builder a solution as he was at a loss..........yes you read that correctly!
The on the inspections, missed a number of wall/s out of plumb to Australian Standards, Darbecca didn't.
The floor on the second floor being too high compared to the plans (like I would know that........and the builder missed it).Darbecca didn't.
Change in building regulations about common boundary garage walls and their construction to meet new fireproof regulations. Darbecca picked that up as well.
The list went on and on, and to be frank you may think you know, but you really don't now until someone, a trusted adviser and advocate does..........I think Dale (our inspector) nearly wrote a thesis on my place. All fixed thanks to the team at Darbecca.
I think I used them 5 times, maybe more, and they paid for themselves each and every time.
So if you are going to build, flip a coin, heads you will have a good build, tales you will have a problem. it's a 50/50.........let's be logical, do not take the risk on what is probably the biggest investment in your life.
Get Darbecca's team to be your trusted adviser on your build.

If you were like my colleague, he had no issues and had piece of mind.........in his words, piece of mind and worth every cent.
In my case, a god send, and a problem to my building company who in reality built most of my house twice, at there cost. I now have a house I am proud off, and have no concerns thanks to the team Darbecca.
I highly recommend this company and it is worth every cent and very easy to deal with, simple reports for you to read and will take you through any questions. Everything you want from a professional service.
I'll end this with a simple statement. Darbecca is your trusted adviser when it comes to building your home.

1 comment
Dear NCEW, Wow. Thank you for your feedback. I started reading your comments and could not stop. Your comments are very precise and we appreciate the review of our service. From my Admin team to the Field team, I will be passing on your comments. Once again, thank you for taking the time to write such an informative review. The Darbecca Team.

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Questions & Answers

Hi I have been advised that as Darbecca are not registered building surveyors if something ends up in VCAT it gets thrown out due to the fact your not registered surveryors. Can you advise if this is correct.? Thanks Anna
2 answers
Hi Anna, When you receive the report from down the bottom it says if your needing it for vcat they can format it for vcat, and if you have a lawyer and real things wrong with your house it won’t get thrown out. As I’m aware they are inspectors. But for example you could get me to do your inspection and I could tell you things that are wrong and not intolerances with your house and if you took what I said to vcat the fact that your house isn’t up to standard is what the case will be on not who said what. It’s on facts you could even do your own research into what to look for and not pay anyone. But from my experience it was great hiring someone else who worked with us to understand what was wrong how things are wrong and what is acceptable and what’s not. And unfortunately me and my husband don’t have all the knowledge to look at every trades work to pick up on things but getting the report done. Showed us what we would never have noticed until it would break or we would have problem. But they wouldn’t throw your case out. If your building I’d say use them and maybe call vcat and ask but as I’m aware I can bring in their photos or mine or both and show facts. Hope that helpsDear Anna, This is a complex response. Please take the time to read through all parts. 1.Registered inspectors are only responsible for structural defects as per The Building Act Vic (Law) which is administered by the Victorian Building Authority. Even then they do miss items. 2. Darbecca will not only look at structural items, they then look at all the other items that builders must do, however are not the responsibility of the Registered Inspector. These items generally come under the Domestic Building Contracts Act (Law) which is administered by Consumer Affairs Victoria Government. 3.Given that Darbecca cross over both Acts which are the responsibility of two different Victorian Government Agencies, No registration has ever been agreed to by either Agency. 4. The builder must fix all defects brought to their attention, both Structural and Cosmetic. It is in the Domestic Building Contracts Act (Law). It is also in most Building Contracts. 5. Darbecca would welcome these two agencies (Vic Building Authority and Consumer Affairs) getting together and finding a class of registration, then two things would occur. Firstly the quality of the inspectors would be set at a industry level that would demonstrate some level of competence. Currently anybody can put out a shingle and state that they are qualified. Secondly the builders would not be able to put fear doubt and uncertainty into the home owners mind by stating that the inspector is not registered. A tactics often used by many a Site Supervisor. 6. It is worth noting that there is no registration for Site Managers/Supervisors, Construction Managers or Building Managers. The only person in a building company that must be registered in the person at the top. The builder. In big companies, I would be very surprised if they went to every site and checked on the quality if at all. 7. Finally, a little known fact is that the Home Owner is the one held accountable under Law for the quality of the build and the Compliance with all regulations. Not the Builder or the Registered Surveyor and or his Registered Inspectors.. The Law is very clear that the home owner who may or may not have any understanding of the rules carries this burden. Hence why we do what we do. As an example, if you lived in your home for a couple of years, then there was an issue that the local council discovered, the Council would put orders on the home owner to fix. Then it becomes a legal battle between the home owner and the builder/Surveyor as to who is going to pay. However in the mean time, the home owner carries the burden in all matters. The only reason why a Darbecca report are not VCAT compliant right at the start is they take more work to produce up front and most builders would fix the defects that Darbecca bring to their attention. However if the builders refuses, Darbecca have been to VCAT on many occasions and delivered expert evidence regardless of any Registration. The report is then converted to the VCAT format in compliance with PN2. Note: In other states where the State Government has registration for processes like what Darbecca does, Darbecca holds those licenses. I hope this helps. Darren Love and the Darbecca Team.

I want to engage Darbecca for my new house construction but after reading the above review I am now confused whether to go ahead or not, please suggest any other building inspector
3 answers
Alam, We have been chasing a client for payment. He has threatened to use social media if we did not let payment go so that he got the report for free. The matter is now with our lawyers and the police for attempted blackmail. I ask you to read all of the other reviews that are from customers that are good as they are true. DarrenHi Alam, I would recommend you use darrbecca for your inspections, we haven’t had a problem and have honestly been a blessing to have them. And we only used them because a friend of yours used them and highly recommended them. And if your unsure maybe get your first inspection done with them and if you don’t like or whatever change. But we honestly couldn’t fault them. Hope that helpsHi Alam I recommend you Fangs Building Inspections, they are very through, spend around 2 hours on inspections, compare to drive through inspection provide by these dispute building inspection companies. They are very good, very affordable, very qualified inspectors, etc


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