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Taskforce Australia

Taskforce Australia

 Verified
Taskforce Australia
4.7

387 reviews

Positive vs Negative
92%8%
Customer Service
4.7
Job Satisfaction ?
4.7

 AI reviews summary 

The overall sentiment for Taskforce Australia is overwhelmingly positive, with a strong emphasis on the professionalism and efficiency of the field technicians. Most clients report that inspections and repairs for gas, electricity, and smoke alarms are completed quickly and with clear communication regarding arrival times. While the on-site service is highly praised, a small number of users have highlighted significant administrative failures and inconsistent reporting quality.

Pros
Punctuality and Communication: Technicians frequently arrive on time or early, often providing courtesy calls or messages to keep the resident informed of their arrival window.
Efficiency and Speed: Inspections and minor repairs (such as battery replacements) are typically completed within 10–15 minutes, with minimal disruption to the household.
Professional Demeanour: Staff are consistently described as polite, respectful of property (e.g., wearing boot covers/masks), and friendly toward residents and pets.
Informative Service: Many technicians take the time to explain the tests being performed, share results, and provide advice on troubleshooting or future compliance requirements.
Cons
Administrative and Billing Issues: There are reports of severe lapses in the billing process, including failure to send initial invoices followed by aggressive legal demands and poor communication from the head office.
Reporting Quality: Some property owners found the compliance reports to be vague, repetitive, and technically confusing, requiring secondary inspections from other tradespeople to interpret the findings.
Occasional Lack of Professionalism: Isolated incidents include technicians failing to follow specific household rules (such as removing shoes), leaving debris like screws on the floor, or inappropriate use of facilities.
Scheduling Inconsistency: While many appreciate early arrivals, some users found it disruptive to their schedules (e.g., night shift workers), and others noted a lack of available time slots during the booking process.
Verdict

Taskforce Australia is a reliable choice for quick and professional home compliance inspections, with field staff who are highly regarded for their courtesy and technical speed. However, property owners should be prepared to follow up on billing and report clarity, as the administrative side of the business does not always match the high standard of the on-site service.

387 reviews
5 Andy M  · Very proficient and professional Completed tasks in a timely manner
5 Donna Roach  · Kyle who came out to my house was very quick and efficient.
4 Christine Ruth Fealy  · The men were here and I was informed what was going on. The were efficient & the job was done in the minimal time. I was satisfied.
5 Lesleigh M  · Workmen were very professional very friendly did a fantastic job.
5 Vikram  · Good job from tech all compliances items verified accurately by
5 Leanne  · Easy booking to the friendly service I couldn’t fault this company
Caleb
Caleb
  Verified

Very challenging to get a booking that suits people who don’t work a standard 9-5 or work from home. Nothing across the weekends or afternoons and no way to book in advance outside of one week which makes it impossible to organise a job. Service was carried out by real estate agents- I came back from my international trip to find rubbish left… Read more

from the new device on my kitchen floor, the old battery thrown into my sick in a pot of water and the dust from the holes in the roof not cleaned up.

Taskforce Australia
Taskforce Australia    

Hi Caleb, Thank you for taking the time to… Read more

Reviews with attachments

  • Thumbnail
Douglas Brown
Douglas Brown
 

Both Guys were thorough .And polite and they cleaned up after themselves Show reply

  • Thumbnail
Michael
Michael
  Fair Incentive

Great and very good with all his work and happy in general – He was excellent with all of his work very happy Show reply

Latest follow-ups

KAREN J.
KAREN J.2 posts
 

Yesterday....tradie Shannon was both genuine and friendly installing new oven...great job Shannon...

 Follow-up  · Everytime l have had services done by these guys,the results are always spot on.Their blokes are always friendly, professional and good at what they do....well done...

Gail R.
Gail R.2 posts
 

rentsafe – tradies were pleasant and performed the work required efficiently and thoroughly overall a good job

 Follow-up  · things are working quite well since the inspection so all is good

Amanda
AmandaVIC7 posts
 

Guy was early. Took less than 30seconds. Really friendly and great with my dog. Felt comfortable and he'd paid attention to the instructions about how to access the property. Excellent & thankyou.

 Follow-up  · Follow up? The reports are never clear. They always come with limited info and jobs are usually done up to 3+ times before completed. And that's when they finally attend the job. The trades aren't too blame. Housing say one thing to you after inspection, yarra valley are ok but I've had to call about jobs and the job is never what is needed. It's… Read more

Positive reviews

PriyanthiG
PriyanthiG
 

Punctual and professional. They were polite and courteous throughout the inspection. I had requested that they wear masks during the visit and truly appreciated that they kindly complied. Show reply

Natasha S.
Natasha S.
 

Technician arrived on time and was very well presented and polite. Did a good neat job in replacing the smoke detectors and checking everything was working properly. Show reply

Evan P.
Evan P.
 

Since there are no issues with my apartment, the service is very quick. The guys are nice and go straight to work. It's finished in under 1 hour. The place stays clean after the service. Thanks!

Negative reviews

MJJ
MJJ5 posts
  Verified

these people completed a review on one of my rental properties. I was expecting them to send be a bill which they never did and i ended up forgetting about it with everything else going on. 6 months down the track they send me a letter of demand threatening me, so i paid them 15 mins after getting it and apologised that this happend, even though… Read more

there was no wrong doing on my part and explained that i never received a bill. i asked them for confirmation that they received my payment twice afterwards with no response.

will not use again.

Taskforce Australia
Taskforce Australia    

Thank you for your feedback MJJ. If your… Read more

fountofparadise
fountofparadise
 

Is it normal for one of the inspectors at the end a 10-min job to ask to use the toilet of my empty apartment, do a poo then leave water drops on the bathroom floor because it’s an empty apartment with no towels?

Taskforce Australia
Taskforce Australia    

Thank you for your review - this is… Read more

Tan
TanVIC
 

The person who inspect the property, Alexandra, is inconsiderate and got no respect for us. Ask to call before arrival but didn’t. Didn’t take off shoes whenever she enter the house when already said so many times no shoes in the house! I have to clean the floor after she left because of that. Told her to let me know when she enter the baby room… Read more

but didn’t do so. On the lights, open the garage door, but did not care about closing the door and switching off the lights after she left. Overall, very unhappy with the inspection.

Taskforce Australia
Taskforce Australia    

Hi Tan, thank you for taking the time to… Read more

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Recent reviews

Catie
CatieVIC5 posts
 

He stayed in touch, was mindful of the commitments of those in the house,arrived when he said he would, brought a clean portable ladder, he was in,done & out, quick as nick!

Roberta G.
Roberta G.
 

The men that came yo fo the job were great. Punctual, quick, polite, well manered. But its been quite an effort to actually get the job actuated. But ww did eventually get the stars to align and job done. Thanks guys

Lisa S.
Lisa S.VIC2 posts
 

The guys that attended where I'm renting to carry out the Safety Check were very thorough, very efficient, got the job done with a chat and a bit of a laugh had also. Nice and friendly and felt comfortable having them in my home. Highly recommend.

Melanie
MelanieVIC2 posts
 

Both Matt the electrician and Paul the gas guy were pleasant, efficient and thorough, with the latter noting that neither gas bottles nor stove were on solid footing. He rectified the stove and has made recommendations regarding the footing for the bottles.

Michael D'Angelo
Michael D'Angelo
 

The technitian Aaron was great, he was very good communicating with us and was prompt with his attendance time and his works , was very friendly to my partner and young ones ,

Linda
LindaVIC3 posts
 

My girls are so impressed with their air pods they always have them in loving the quality and the clear crisp sound 500 % recommended also great is they don’t need to be charged every day like the cheap inferior brands totally worth every dollar spent great bargain definitely be upgrading in the near future always good to have back up in case lost or stolen

Bella
Bella
 

Shannon was incredible, very personable and thorough with the inspection. I felt very comfortable with her in my home. Would happily have her back anytime an inspection needs to be done. Show reply

David
David
 

Rang when they knew they were running late. However were within the 30 minute period either side of the appointment. Great work. Performed the battery replacement and ran the tests. Show reply

Kevin
Kevin
 

Hopeless. Had no idea what was going on from start to finish. No contact with Taskforce at all. Only contact was with the Estate Agent when I called and spoke to them. Hope l never have to deal with this mob ever again.

Taskforce Australia
Taskforce Australia    

Hi Kevin, We're disappointed to hear this and… Read more

Home Inspection Companies

Find out how Taskforce Australia compares to other Home Inspection Companies

Know better, choose better.

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Jo S
Jo SVIC4 posts
 

Just had Nathan from Taskforce perform a smoke alarm annual test . He was punctual, very pleasant and got the job done quickly .. also explaining how next years service would work . Great job

Ian C.
Ian C.VIC
 

The young lady performing the inspection was good natured, efficient and professional . She installed holding clips for the windows blinds quickly and neatly. Her explanation was clear and easy to understand.

Lisa
Lisa2 posts
 

Disappointed that they arrived 3 hours before the scheduled appointment. Especially seeing I work night shift and got woken up. Otherwise the technician was polite and efficient.

Taskforce Australia
Taskforce Australia    

Hi Lisa, thank you for your review and for… Read more

Anil
AnilNT4 posts
  Verified

I recently used TaskForce for compliance checks at two of my properties and I am extremely disappointed with the experience. The reports provided were vague, full of unclear comments, and did not properly explain the faults or the exact actions… Read more

required. Even my electrician was unable to make sense of some of the notes. For example, the same phrases were repeated like “place mechanical protection for conduit being unprotected” without any detail of location, standard required, or what actual rectification was expected.

I attempted to seek clarification by emailing TaskForce directly and also contacted the tradespeople listed in the reports, but received no response from either. This lack of communication and accountability is unacceptable.

Compliance checks are meant to give property owners clear guidance for safety and regulatory requirements. Instead, I was left confused, frustrated, and out of pocket, with no clear direction on how to fix the reported issues. Electrician and plumbers am trying to engage with saying they will need to attend and re-assess because report is way too confusing. Just a waste of time and money.

Based on my experience, I cannot recommend TaskForce. A service that provides poor-quality reports and then ignores follow-up queries does not deliver value or peace of mind.

PS: In past they were fantastic, but guess it depends on the trade person writing up. However they should take responsibility to clarify if something doesn't make sense.

 Follow-up  · The CEO responded very promptly, though the operations team remained somewhat slow to act. After several follow-ups, their plumbing supervisor reviewed the inspection report and made updates — including correcting items that had been incorrectly marked non-compliant earlier. For example, the distance between the gas cooktop and the wall had… Read more

Taskforce Australia
Taskforce Australia    

Hi Anil, Thank you for the very detailed… Read more (+1 reply)

Lia T.
Lia T.VIC
 

The 2 technicians attended my place to do safety checks on smoke alarm gas and electricity. They were both friendly and professionals and the job was done efficiently Thank you.

Tony Antoniou
Tony Antoniou
 

The technician was very polite and performed his task in a professional manner. I was very impressed with his work and would highly recommend him for any future work.

Marci
MarciVIC4 posts
  Verified

The electrician was polite, he respected the "no shoes inside" rule; he quickly went to get his boot covers. He also took the time to explain the dual nature of the type of alarm installed.

Glenda T.
Glenda T.NSW3 posts
 

The alarm person was very polite and done the job quick. He came early then meant to but that was fine as he rung to see if it was alright to come earlier as he was in Beveridge, which I said was fine.

 Follow-up  · No it didn't affect my day in any way. No he didn't explain anything as all he did was change the batteries.

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