Reviewer Photos & Videos
Thorough inspection, Phil was great!
Thank you Phil our inspector for helping us through the final stage of our build with a thorough and objective inspection and report. We truly appreciate your efforts in such a stressful time for us. Our builder fixed all of the issues you found. Great Result!
Our beautiful home
We had a really good experience working with NHI. Their process is very simple and easy to follow and they were very flexible with bookings. We had about six inspections through out the build and we had very detailed, easy to understand reports. We request to have the same inspector throughout the build and NHI were able to provide that for us. We are very happy with our new home and having NHI inspecting our building process, made sure we had a relaxed building journey and the confidence that our house was structurally sound.
Good service and pricing
Inspections were carried out by Damien, usually with only a few days notice, they were able to fit us in, have inspection reports finalised and provided to us within 24 hours and were very detailed and had a lot of additional things that we definitely would have missed ourselves.
Will recommend to anyone building. Good, efficient service and pricing.
House Inspection Experts!!!!
Damien from New Home Inspections was tasked with carrying out a pre-handover inspection on our new home. We had a few concerns with the build which he verified, but he found a heap of things we totally overlooked and did not have the trade knowledge to identify. His report was professional and factual and could not be refuted by the builder. Where they were hesitant to rectify the defects found he attended again and verified his findings to them so they could not avoid having to rectify the concerns. Damien was clear and precise, used facts and...measurements backed by the building standards code and ensured we were equipped with the facts we needed to get our build sorted. We would suggest anyone building a new home or an established home should engage the services of New Home Inspections for total peace of mind.. These guys rock....
Inspections a must when building
Great service and the inspection picked up on things that I would not have plus the builder quoted standards and tolerances on some items i picked up and the report stated different and had to be rectified. My only regret was I got them in for the PCI and not getting them involved from the beginning of the build.
Peace of mind!
A friend introduced me to the service & I am forever indebted to her.
The builder used subcontractors & not having an independent inspector to check on their work at every stage they could have got away with sub-standard work. The report provided made sure that the defects picked up were rectified. What peace of mind it gave me! And I used the service for every stage of the construction. Will definitely encourage the use of their service.
Really helpful and thorough
Our overall experience was great. From the moment I made my first phone call and spoke to the lovely staff over the phone. The final inspection was very detailed and we appreciate the time Hayden took going through our home! He picked up a lot we wouldn’t have. We also used new homes for our slab and frame stage and each time they were very detailed in their reports back to me and were so happy to answer all the questions I had. Thank you so much! If I built again I would definitely use them!
Excellent, professional service
The inspectors were excellent at accommodating the builders short notice requests for inspections to be completed, with the well detailed reports being delivered on or before the promised time.
The office staff at NHI also make the process of organizing inspections extremely easy and the pay on time incentive is an added bonus.
highly recommended service
Couldn't recommend NHI enough.
Friendly staff in person and over the phone, smooth bookings, very thorough inspections and reports. Definitely value for money. Many thanks to everyone who contributed, especially Damien in particular who has a great attention to detail.
NHI. You can't do without them.
I would always use an independent inspection service when building a new home. NHI have been fantastic. Service and support was excellent. Importantly you may believe you can go alone in your own inspection reviews however it was impressive the number of issues that were identified by NHI and provided supporting rationale for their findings. Consequently Builders can't argue. We can highly recommend NHI for their services.
Highly experienced inspectors and In-depth inspection report
The inspectors from New Home Inspections are highly experienced. They were great in detecting even minor defects, which enabled me to get those rectified by my builder. The inspectors provided a comprehensive inspection report in a timely manner,as promised. NHI were great in accommodating short notice inspections. Overall, NHI made our first build much easier than we thought! Many thanks NHI !
- Verified customer
NHI is a must if you're constructing!!
We never considered using NHI or any Private Inspectors for our KDR with a volume builder as we were sold on the builders reputation and their ability to live up to it. A mate of mine who recently completed his build used NHI and recommended that we use them for critical stages only. The office staff at NHI were prompt and flexible to be able to accomodate the time slot which my Site supervisor suggested. NHI provided a plethora of information before the base stage inspection on what to expect from the report and how to decipher it in laymans t...erms. The Private inspector were prompt, punctual and went through everything inch by inch for all the inspections and turned around the reports in record time as well. NHI provided reasonable support after issuing the report which is a fantastic option as we relay the reply from the builder on the report to them and get their expert opinion on the ramifications. After seeing some the defects that was picked up by NHI, which may have gone unnoticed had we not employed them, we decided to use them for all stages of the build. This was the best decision we have made as NHI has picked up defects at every stage that the builders QA team missed and vice versa. Overall we were able to point out and get almost all of the defects fixed at every stage by our builder and our site supervisor agreed that a second pair of eyes always helps as there were so many moving parts in the build compounded by the fact that he is not always onsite. We did for our own peace of mind as we had no knowledge of construction industry and its jargons plus it doubles as an evidence if something goes wrong in the respective areas to make the builder liable. It was only 0.05% of our build cost in the whole scheme of things but certainly the best .05% that we have spent in this journey!! We will hire NHI in a hearbeat if we ever go down this path again!
Hired New Home Inspection for my new built house and was really pleased and surprised after looking at their report after inspection A lot things which they picked up I wouldn’t have imagined and the attention to details this guys put in . I would highly recommend them if anyone looking to buy existing property or building the new home .
New Homes Inspections were very accomodating despite very short notice. They were able to picked up some major defects especially during our slab and frame and were rectified by our builder.
A friend recommended New Homes Inspections and I would highly recommend them.
Thanks for your amazing service!
Best 650ish Spent
Recomended by a workmate, stalked on facebook & hired by a simple email. Thats how simple it was. The office ladies were so easy to deal with. With few email back n forth, a payment made, a inspection done n a detailed report delivered. Things found would have never been found with naked inexperienced eye. Everyone usually focusses on paint blemishes while the inspector focussed on everything inside n outside. Thanks to the report the builder improved a lot of things that was highlighted. And the comment from inspector "compared to a lot of other builds and builders this home was well built". Instead of worrying me, he assured me that my house was built well and he gave the builder few opportunities to improve on minor defects.
I highly recommend this service! They provide peace of mind.
One of my friend recommendation, I have reached out to New Home Inspection they were extremely professional and very friendly. their assessment has been amazing, they have identified all the mistakes we have not seen before settlement with the builder, highly recommended their service. The best investment you can make in your new home!
The reviewer stated that an incentive was offered for this review
- Verified customer
It all started with a friends recommendation, I have reached out to New Home Inspection they were extremely professional and very friendly. their assessment has been amazing, they have identified all the mistakes we have not seen before settlement with the builder, highly recommended their service.
Questions & Answers
I am wanting answers, I had a report completed by new home inspections, the builder disputed a significant item on the list and NHI now don't return calls or emails and have blocked me on FB. Thanks for your help, happy to take my money but that is were the service seems to end.
I am thinking to engage your services for my build, what do you have to say about a review left above by Chilli ? That totally defeats the point of independent inspection when your employed inspector dont care about their work ?
We found them wonderful. Like the whole building process, the relationship you can build with everyone else in the process is the biggest thing. It's your dream home and yes it will require a lot of time and effort to make it happen. Absolutely zero concerns with NHI. They find the issues and its up to us to discuss and find resolutions with our builder so everyone is happy.
Myself Vinod, Got ur contact no from internet.
I m building single story 29sq home in Wollert area.
I want quote for following stages:
Pre Pour/Steel Inspections
Please let me know
Kevin M.New Home Inspections
Hi Vinod, thanks for contacting us.
If you'd like to send a through a contact email we'll be able to get back to you with a written quote and list of what are services involve. If you'd prefer you could send your contact details to firstname.lastname@example.org
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