Disappointing clothesline with the strength of a rubber band.
We have a new Daytek II 6-line pullout clothesline and it is a bitter disappointment. It was not the brand we wanted, but the builder was standing by so we took a punt on this product. In use, when it is extended 6 metres, we are seeing 400mm droop with any sort of real-world load of washing on it. The PVC lines have the elasticity of rubber bands, so the small amount of tensioning possible using the lock-off lever is not enough. The only way we can get any sort of tension is to lock it off about 150mm short and then stretch it into position. It is so lightly built we have no confidence the retracting mech will keep working longer term.
I previously had a daytek retractable clothesline installed at my unit.
Unfortunately the installation is not at fault it is the product that is faulty. ( I believe)
Putting out my washing the bar came down onto the top of my nose with much force and I have had a headache, feels like a broken nose and now some bruising is appearing.
The installer spoke to me yesterday and said the arm needs to go up high then lock into place, it has been like this since installed. But he also indicated that he receives a lot of home visits for this issue due to the arms not locking in place and falling down.
Terrible piece of rubbish and no after sales service
I bought a Daytek single line retractable clothes line just over two years ago at Bunnings for use on rainy days or when the other line is full.
It has probably been used less than 20 times in total and within the first couple of months the line no longer retracted fully, i choose to live with it rather than take it off the wall and return to Bunnings.
About two months ago it stopped retracting and actually jammed so now, no in or out and a pile of cord on the ground.
I contacted Daytek via their website and after a few weeks of no response ...decide to call them, i spoke to them today and was told take it back to Bunnings with the receipt for a refund as the line has been discontinued. When I said I no longer have the receipt then I was told in a nice way "Tough Luck" there is nothing we can do for you.
2 line retractable clothesline
Had it just on 2 years and the retraction mechanism has gone
No wonder they only give a 2 year warranty
I’ll be looking for a Hills retractable in future If I wasn’t 73 and it wasn’t Covid I’d take it back to Bunnings
Easy to install and great customer service :)
Super easy install. Has a query about a new product that was included in our purchase and they replied very quickly and super nice to deal with. Would definitely recommend :)
Twin line clothes line. Frame is rusted dervely.corrided and I've had it just over 10 yrs.
Twin line clothes line. The frame is rusted. Corroded.
I've only had it just over 10 Yrs.
But I'm not entitled to a replacement. ???
Yet has 15 Yrs on the packaging on the shelves and even Bunnings advised me about the 15 yr warranty.
There is No way that a good clothes line should of corroded. This serverly
. It had to be a dodgy one. As id hope not all your clothesline would end up the same as mine in such a short time frame..
I bought the green one . MY neighbour had bought the cream one a year b4 me. Yet his is fine and mine is falling apart.. the legs are good. ...It's the clothes line frame that severely corroded. Plus the receipt has faded. Is blank. Not a dam thing on it. . PLS Send me out a new one free of charged. Thankyou. Kind regards Lenni. See below picture
Exceptional Design,comes with quality product
Love it .The size and the length is perfect (Rotary 42,Hawthorn Green). The design is to die for. If anyone in need ,would be glad to recommend Daytek products . Very happy to provide feedback for this . Well done .
plastic line cord
Purchaced two Daytek fold up clothesline in September 2019 from Bunnings and every 2 weeks i have to Re tension the cord Believe this is a Warranty issus and be replaced with new plastic coated stainless steel cord at Daytek cost
Daytek Replacement Clothesline CORD.
Purchaced the "Daytek Replacement Clothesline Cord" (60m x 3.5mm) from Bunnings in Jan 2019 and installed it on my rotary clothes line ensuring that each line was tight and secure.
This cord is absolutely garbage. The cord soon became loose and sags, even with minimal use. Don't waste your money on nylon core cords - they stretch. Rather consider a metal cable core.
Australian Company Daytek does not honour their warranty
My fold up "Daytek" clothesline which has 10 years warranty failed by way of a plastic corner bracket breaking (the other side looks to be also affected by UV) after just 4 years of use. I sent Daytek a photo of the failed unit only to get a reply stating the failure is due to misuse! This statement is not true as the unit is static and seldom retracted and by way of a photograph it is impossible to tell how the failure occured. They refused to replace the fitting. So here's an Australian company who thinks they are above the consumer laws. Keep well clear of them. I will elevate the matter to VCAT for the sake of all consumers.
Great design - Terrible Quality
I purchased the daytek 3-tier clothes airer after much research. It's a great design and allows for lots of clothes to dry, and lots of configurations for longer clothes or smaller items.
HOWEVER - the materials are very cheap. The metal racks bend very easily and break right off. As a clothes dryer it should allow for the weight of wet washing without breaking. Yet any slightly heavier items (small towels/jumpers etc) have bent and popped the end rods right out of the socket - after only a couple of months.
I have replaced these with wooden ...
Not Really Impressed
We bought our M58 Rotary Clothesline in June 2018 (last year) from Bunnings. Not long after some of the lines became loose and saggy and by May this year (2019) we had a line break, so not even 12 months old. Daytek customer service were good to send out a 60m pack replacement line which luckily they did as we have since needed to replace a couple of other lines. But today I had two lines break one after the other so I'm really not impressed. I've been washing and hanging out the same things for the last 20+ years on several different rotary washing lines and never had this happen. Really poor quality line which the company needs to reassess. The rotary part itself seems to be alright but not like others I've used before.
Quality product at decent price
Daytek slimline clotheslinen quality product at descent price from one and only bunnings warehouse
Little bit issue with standard bolts and nuts supplied otherwise no issue.
Easy operation to fold single handed
Very disappointed...waste of money
I bought a Daytek Tower Airer from Bunnings because I though if I spent extra I would get a little more life out of it. What a disappointment . I should have been clued in when I read you could buy spare parts...I didn't realise I would need to almost immediately. The rods pop out of their sockets super easily and because they are so closely spaced it is difficult to put clothes on without a little pressure. When the pop out you need to slightly bend them to get them back in position and hopefully without leaving a kink, but then I find out...that the edge of the rod has a split finish that snaps off really easily so I can then just throw that one out...YAY! That's what I paid for. Can't take it back to Bunnings (receipt is MIA), so I'm stuck with this hunk of junk. Your design has some serious flaws that need to be looked at. The one rod that attaches to the frame poles cannot support the weight of the clothes when fully loaded. All of them have permanent kinks now and I'm afraid to bend it in the opposite direction because I am sure it will snap
6 Line Retractable Clothesline - ok but beware, it cannot be restrung.
We bought the outdoor 6 line retractable clothesline about 3 years ago, and had been happy up until now. The line has deteriorated significantly, and I expected to have to replace it about now. What I did not expect is that you cannot replace the line at all! There is no indication on the packaging about this, or instructions regarding care for the line. All their other products can be restrung and the cord is sold alongside this product.
I called customer service who indicated that I could return it to point of sale with proof of purchase, ...and they would replace the whole unit (they would honour the 10yr structural warranty, despite line warranty only being 2yrs). This is very generous, though of course this is the one receipt I can't find, and I'm saddened by the waste of an otherwise good unit. I spent over $300 on this unit + mounting post - not a good investment so far. Had I realised that I could not replace the line, I would not have purchased it. It should be clearly indicated on the box and in the instructions that this is the case.
I bought the M48 from Bunnings & it doesn't fit a queen sized sheet like it states without it being all bunched up. I'd say it is a good 30cm too short for the width of a queen sized sheet. Yesterday I hung some sheets up on it but later when I went out to bring them in the whole thing had folded up on itself & my washing was hanging on the ground. Upon some investigation I have found there are parts missing as well. No yellow slip ring as explained in the installation video. No lower wind brake & no pegs came with it like listed. It's actually a complete waste of money as I can't even use it now & will have to buy a new one And it's only been up about 3 weeks.
Questions & Answers
Ours wont lift up anymore. We have the Daytek Single Fold Down and it wont stay up. How do we fix this?
Good morning Louise
I am sorry to hear this, please contact our office on 03 9470 1755 so we can discuss this with you further.
Kind regards Daytek
Hi there, I just bought the Daytek MK2 M32 Rotary Clothes line and I'm having a lot of trouble proping it up into the open position. Can you give me some tips or explain what I'm doing wrong?
It's taking A LOT of force to clip it into the open position. I've had to ask my wife to help me get it open. and then when I raise the the hoist by winding the lever it suddenly POPS closed without warning...
any advice or help would be appreciated otherwise I think I'm going to need to return it unfortunately.
Good morning Elliot
I am sorry to hear the above, can you please contact our office on 03 9470 1755 and we can try an talk you through the issue.
Kind regards Daytek
I have the same issue. I install these and have had nothing but issues with the Mk48 doing the same. Purchasing another brand until this can be resolved.
Hi Simon, we have just calling you back as requesting on messager but were unable to leave a message.
Is there anyway of replacing the lines on a MkII retractable clothesline? The PVC lines are starting to crack and have become ‘sticky’ which is stopping the lines from retracting easily
Good morning Chris, sadly the Daytek Retractable cannot be re-strung. However, we do offer a 2 year warranty on the line cord. If you have a copy of your receipt of purchase, you can return to the place of purchase for a replacement unit under warranty.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.