great clothesline very happy
I was hesitant to buy a different brand after my hills clothesline. Daytek however has changed my stance as the quality is much better than expected. it was easy to install and it looks amazing.
I bought the M48 from Bunnings & it doesn't fit a queen sized sheet like it states without it being all bunched up. I'd say it is a good 30cm too short for the width of a queen sized sheet. Yesterday I hung some sheets up on it but later when I went out to bring them in the whole thing had folded up on itself & my washing was hanging on the ground. Upon some investigation I have found there are parts missing as well. No yellow slip ring as explained in the installation video. No lower wind brake & no pegs came with it like listed. It's actually a complete waste of money as I can't even use it now & will have to buy a new one And it's only been up about 3 weeks.
Excellent customer service
We are very happy with the excellent customer service that we received recently. Had a problem with a clothes line, sorted and new part sent. Nothing was too hard.
Do NOT buy a Daytek clothesline
Our clothesline is a few months old. Plastic insert holding 4 arms in position is already broken. Daytek send out replacement part which requires dissembling clothesline completely. Problem is lock mechanism holding in clothesline from the base is jammed. Daytek support tell us we need to get out an installer at $110/hr. Poor service and poor product thus far.
I bought a retractable clothes line three years ago and it rusted. I didn’t have my receipt but I contacted customer services and within 25hrs I received an email with an offer to replace my clothes line.
Poor quality - wouldn't get another
The previous Hills Hoist was twenty-five years young and only replaced it because we were moving the line to a new location in the yard. Had this clothesline less than 12 months before all the lines became quite slack and needed tightening (NOTE - we didn't have to tighten the lines in the Hills Hoist for the entire time we owned it). Within a few days of tightening the lines, the middle line had stretched again so had another go - now a couple of weeks later, is so stretched it cannot be used. Also the plastic at the base has broken so must be of equally poor quality.
Daytek Hawthorn Green M58 Rotary Clothesline
Would not recommend this clothes line to anybody. Bought mine from Bunnings 9 months ago, and it has caused me nothing but trouble, with 5 lines currently broken. They break so easily, am very disappointed, as I use my line a lot, but the heavier the items hanging, the quicker the lines break. I would take it back if I had kept receipt, and box it came in but I didnt.
Tough,serviceable,easy to use
This is my second Daytek 70 litre barrow. I ran over the first one in my ute after five years of use. I fixed it and used it for another three years before giving it to to a family member. It saw plenty of use; stones, gravel, rubble, soil as well as for carting and mixing cement and mortar. For a light weight little unit it carried some serious 70-80 kg loads nimbly. The tubes and tyres are easily replaceable with basic tools. The original galvanising, unsurprisingly, wore off the tray surface eventually, but I just repainted it with a couple of coats of cold gal paint. Keep that up and it will never rust. My new Daytek is of similar quality to the first and I am just as happy with its strength, quality, durability and convenience. It may seem expensive when compared to larger barrows but its sure pays it way in it own manner.
I had a Hills clothesline that I have had for many years, but as the trees had grown creating shade I wanted it moved. Unfortunately once it was folded it refused to go back up so we had to buy a new one. We weren't able to find Hills hoists anywhere and Bunnings recommended Daytek. The blurb on the box sounded very good so I eagerly awaited my new clothesline with all the extra drying space I was going to get. Out I rushed with the wet washing only to find the lines are much closer together than the Hills and although they are all longer I'm unbale to put any more washing on them than I could on the Hills because the extra space isn't enough for anything, and every line is the same so I find I am using far more lines than I did before and I run out of space quickly. It doesn't seem to be the same quality as the Hills, and the handle is pretty lame, it is supposed to fold up but I can't see how, so haven't tried to, and when I went to string my coloured lights back up onto it I found it doesn't have the hole on top so I have nowhere to put the solar panel. So I am disappointed to say the least because I haven't gained anything and I can't even string my lights up. It just isn't the same quality.
Great product. Even better service.
Hi to all. I have the MarkII 6 line post to post. I had a minor problem of establishing the right tension of the lines for me. I have info that will rectify the problem. The method being easy and efficient. I love making direct contact via this medium. The response is very timely and staff bend over backwards to assist. First class product with even better service. Thanks for everything. I’m a very, very happy customer.
Customer service top class
I bought a Daytek rotary a couple of weekends ago. When I got home I realized that someone had opened the box in the store and nicked some of the bolts. I live a long way from the store I bought it from so I contacted Daytek through their facebook page. The marketing guy Curt really went above and beyond and sent me a new set of bolts along with some extra goodies. I cant believe the quality of customer service. It not often you find a company that has this good customer service. I guess that is what you get when you buy Australian. Thanks Daytek you saved me a 3 hours round trip.
Clothesline not holding up
My clothesline have not been holding up for sometime that I used a big stick to hold it up. Bunnings referred me to Daytek. I emailed and immediately received a response. Lauren was very helpful and sent Brendan to inspect the unit. Brendan was amazing; showed me how to properly lift the clothesline, and he changed the lines as well. He was spot on the appointment time too. Very happy!
Awesome product and service
I changed from the old trustworthy Hills Hoist to a modern and sleek fold away unit under my deck. The unit from Daytek is a 5 line unit and not only does it look fantastic it does an amazing job also. Would not hesitate in recommending.
Excellent and prompt customer service
I bought twin fold standalone clothesline. When I trying to assemble I didn't have two elbow bracket , may be I lost somewhere or didn't get it. Then I called daytek and jessica sent me another packet. No hassle and prompt service.
CHINESE GARBAGE LAUNDRY TROLLEY
Bought a Daytek laundry trolley from Bunnings and the back wheel bent on the axel although one load was all it ever carried. No refund at Bunniungs just a credit voucher so out of pocket to purchase another one. Do not buy these weak inferior laundry troilleys as you will be taking them back to the store.
Great customer service
I contacted Daytek via PM on their Facebook page due to my retractable clothes line having uneven line lengths after a year of use, so I asked how to tighten the lines.
Curt was a great help and offered very easy to understand instructions quickly.
Problem was solved in 2 minutes! :)
Clothesline was stuck
Sent a pm via facebook, very fast response with an easy answer to my problem after some troubleshooting. Very highly recommended!!
Fantastic customer service!
Contacted Daytek about an issue we had with our post for a retractable clothesline. Cannot thank Curt enough for his prompt and amazing customer support. He promised to look into our issue and had a response the next day, providing a solution for us! Thank you again for all your help Curt, 5 star customer service!
Fantastic Customer Service & Warranty Backup
Couldn't have asked for any more. Contacted Daytek and told them about the issue we were having with their product. They immediately responded and advised to return product to place of purchase and swap for the 'new improved' Mk 2 version, which we have done.
Wonderful customer service
I contacted Daytek regarding a product I had purchased and received exemplary customer service from them. I would highly recommend this company for their products and professionalism in dealing quickly and effectively with customers.
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