- Verified purchase
We bought this machine in April. It keeps on leaking and have been send in for repairs twice. We have now been advised there is a problem with the tray and they have ordered the modified tray. But it is on back order and no time available for when they will receive this part.
So frustrating this machine has been in the workshop for almost 4 weeks and counting and previously 3 weeks.
What a waste to spend money on a coffee machine just to have it in the workshop and we have to drink instant coffee.
We bought this machine a few weeks ago and after much playing with it the coffee is now perfect. We mainly drink cappuccinos and they are perfect every time.
The down side is I am unable to link it to my phone but in all honesty I probably wouldn't use the link anyway.
I would highly recommend the machine.
Good coffee but "ok" build quality.
Like other reviews I also experienced leaking water under the machine. I returned it to JBHIFI for a replacement.
The back left corner of the drip tray was noticeably different. It had a small round hole instead of the large square hole on the new machine.
I have also noticed that the milk containers on both the original machine and replacement machine have an identical faint line on top. Hopefully this is not something that will turn into a crack.
Nice looking machine
Nice machine, coffee consistent.. however really disappointed that the milk drinks are barely luke warm. I can hold my finger under the slightly warmed milk as it's pouring. Returning tomorrow. :(
Purchased in May 2020.
Fails to Produce Hot Coffee
I have had 5 other brands of coffee machines previously and was looking forward to getting a new machine. Opped to go for a Delonghi machine as we have other Delonghi products and these have had been quite reliable. However, this machine fails to produce any HOT milk based drink. I followed the instruction booklet to the letter and it still couldn't produce anything above lukewarm. At $1450 you would expect it would be at least able to make a HOT flat white. Will be returning and requesting a refund. Very disappointing.
Purchased in April 2020 for A$1,450.00.
- Verified purchase
Does not make hot milk based coffees
Please see above for a review from Roy ! Same thing happened to me , I was majorly disappointed in this very expensive machine ! The milk based coffees are barley Luke warm , there is no thermostat to control the temperature of the milk , after endless calls I was advised by not 1 but 2 reps from De’Longhi to boil my kettle , pre heat the cups , do 2 rinse cycles and 2 clean cycles on the milk jug before attempting to make a late ? After stuffing around For 10 minutes I did all this and ended up with a late that was 40 degrees so microwave was ...used to heat it up ! And if this wasn’t enough I returned the machine to the goodguys to have it replaced and the sales man blatantly said to me I wouldn’t bother I have one my self and you can’t get a hot late or cappacino out of it ! Wow ! I’m totally blown away that a machine that costs this much money is useless well I guess if you only like to drink espresso or Luke warm to cold coffee then this would be the machine for you ! Waist of my time and energy ! Very actually extremely disappointed and definitely wouldn’t recommend this machine to anyone
Purchased in April 2020 at Goodguys for A$1,300.00.
Milk temperature not adjustable
Its unfortunate that the milk tempetature is not hot enough or adjustable.
The coffee temp is adjustable.
I like my coffee hot but this machine only delivers a flat white around 60 degrees.
If you like your coffee warm ..fine and go for it
Otherwise tbe machine works the way it suppose to.
Love my new coffee machine
Purchased from David Jones about a month ago. Have had perfect coffee individually programmed for myself and my husband (who is a coffee connoisseur is the same) every morning. Had a Magnifica for 14 years and then a couple of smaller Sunbeam ones inbetween when it was finally time to replace the original Delonghi. Due to our previous experience decided to spend the extra and buy this one. Glad we did. So far so good! Thanks for another wonderful product Delonghi!
Leaking every time we make a coffee just started after 7 days after purchase
We bought our dinamica plus on the 28th of December 2019 from good guys hoppers crossing and within 7 days it started leaking also under the machine has a small piece of plastic broken off ( cosmetic only)
Every time we make a coffee now now it leaves puddles of water on the bench.
We’ve only had it 11 days and being that it’s a $1,700 machine this is disappointing.
I’ve rang the good guys and will be taking it in tomorrow to follow up. They advise me whether it’s a repair or replacement. But given it’s only 11 days old I don’t believe we should be subjected to being mucked around to a repair.
I will write a follow once it’s been checked
Superb coffee but...................
Along with some others I also have the dripping water on the left side and discovered only when pulling out the tray. We had the first machine exchanged but it is now happening with the second just after 5 days.
- Verified purchase
Amazingly good coffee. Best coffee machine I've had.
We have had this for about 5 months now. We spent a few weeks travelling around northern Europe and couldn't wait to come home because we couldn't find coffee as good as the ones we make at home with this machine.
Seriously, the coffee it makes is that good.
There is a few things to keep in mind. You need to set the machine up properly and you should buy freshly roasted beans. Once the machine is set up right you will never have to mess with it and it will be consistently good every time.
I recommend the following to set it up:
- Turn the c...
Purchased in April 2019 at Qantas Frequent flyer .
- Verified purchase
Brought the machine 8 weeks ago and it leaks water on to my bench under the drip tray every time I make a coffee. I brought this because I had another DeLonghi (different model) that started doing the same thing.
The other thing I don't like about the machine is that if you are using the programmed buttons and it runs out of water, milk or coffee beans the machine stops and you can not resume the process once you fill so you are left with a cup of milk or a cup of coffee.
Best machine i have EVER have
Not only is the design of the machine flawless but the options that are already programmed just makes life so much easier and tastes like a barista made it in my home. 10/10
Purchased in May 2019.
I love this coffee machine!
I recently upgraded my manual coffee machine because it was too hard to use. With my old machine I always struggled to make a strong coffee and found the clean up a hassle!
I am so glad I upgraded to this machine, it's so easy to use and clean!
My favourite thing about this machine is the fact that you can customise and save different coffee recipes. I like my coffee strong and it’s super easy to make a coffee the way I like it again and again.
I highly recommend this machine!
Purchased in February 2019.
Great tasting coffee!
We moved recently and were on the look out for a new stylish coffee machine.
We decided on the Dinamica Plus and what can I say, we absolutely love it! It’s so easy to use, looks great in our kitchen and the coffee is easily as good as our local café!
Our friends have commented on how good the coffee tastes and we have no hesitation in recommending it to them.
Definitely great value for money if you’re considering purchasing an at home coffee machine.
Purchased in January 2019.
Questions & Answers
We bought the Dinamica Plus, ECO Mode is turned off, temperature is set to high have called Delonghi and nothing is working so how can we make a much hotter Latte as we are very disappointed with the temperature on this machine?
Does the Prima Donna Elite machine have an option for much hotter Latte’s if we buy that?
My understanding is all European coffee machines do not heat the coffee to hot hot. We microwave ours for 15 seconds and it is great
Your settings are perfect!
The other thing you could do is try the recipe called Cappuccino Mix. This is a much hotter recipe than the other as it is made the Australian style of coffee poured first. You can customise it to be a Latte as well.
When making this coffee customise it in the MY button and have about 40% coffee and 60% milk, this will give you a hotter coffee :)
When making a ‘normal’ latté, the milk is not very hot. Any help please?
Hi John, we can give you a few tips on getting your coffee hotter.
1. Make sure the temperature setting is set on HIGH
2. Make sure the energy saving mode is off
3. Try the recipe called Cappuccino Mix, but adjust the froth dial to Latte, this is a much hotter recipe on your machine :)
Hi is there any way to turn off the pre rinse when you turn the machine on? I would like to be able to turn it on remotely and make a coffee but the pre rinse makes this imposible.
Hi Marie, unfortunately there isn't a way you can turn this function off.
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