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DeLonghi Icona Pump Espresso
ECO310, ECOV310 (Vintage)Jared SharpDarwin, NT
Good coffee until started leaking...
This coffee machine served us well for a while, but is a bit plasticky and has recently started leaking - water drips directly into the cup, instead of through the filter, ruining the coffee. Disappointing.
Purchased at The Good Guys.
3 comments
Part of the rubber from where the portafilter sits has broken off. You can still put the portafilter in, but some water is dripping over the outside
DelonghiDeLonghi
Hi Jared,
It sounds like the rubber part that has broken was part of the seal, which would be causing the leak.
If you call our customer service on 1800 126 659 they should be able to walk your through the process of getting this new part :)
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ShaneGreater Melbourne (Outer), VIC
- 2 reviews
Good for coffee at home but a bit hit and miss.
Okay for price, coffee is good very hit and miss, there is a chirping noise which is annoying and I've noticed the pressure is becoming less, please help with issues.
Purchased in December 2018 at JB Hi-Fi Retail Stores for $189.00.
1 comment
DelonghiDeLonghi
Hi Shane, thank you for taking the time to write a review, we really appreciate it. If you could direct message us with your full name, address and phone number, or alternatively ring us on 1800 126 ... Read more
659, then we can get someone to troubleshoot with you and see if a repairer needs to look at your machine :)Similar opinion? Write a review on ProductReview.com.au!
SunnyGreater Melbourne (Inner), VIC
- 2 reviews
- 1 like
I really wanted to love this machine
This is the second machines suffering from leak.
The first machine suffered from water leakage from the nozzle when the machine is on. Steam valve was fully closed but somehow there's still water escaping from the nozzle. Returned.
The second machine seems to be working fine until we noticed about water leaking around the edge of machine. At first we thought it could just be evaporated steam built up, but we ended up finding quite some amount of water trapped inside. Upon investigation, there's water leakage from the upper boiler.
Purchased in July 2020 at Myer Online Store for $159.00.
1 comment
DelonghiDeLonghi
Hi Sunny, thank you for taking the time to write a review and giving us feedback, we are so sorry you are experiencing this.
If you could direct message us your full name, address and phone number a... Read more
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RossPerth, WA
- 3 reviews
- 1 like
Useless
Machine leaks water from inside machine spilling into cup and onto bench.
Have to take the tray out to fit a small cup in.
Made contact with Delonghi but they have not replied.
Returned unit to store of purchase and swapped for a Breville. Much better choice.
Purchased in July 2020 at The Good Guys for $158.00.
5 comments
DelonghiDeLonghi
Hi Ross, we are so sorry you had such a bad experience. How did you contact us? We would love to know so we can grow and get better from this :)
If you read my review you would see I did. Delonghi still have not replied.
DelonghiDeLonghi
Hi Ross, yes I did read the review :) if you could let us know how you contacted us, was it via email, call or another method? This just makes it easier for us to track it :)
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Claire D.Perth, WA
Lasted 2 months
Machine stopped making espresso are 2 months. Descaled machine but didn't make any difference. Just drips water out of boiler outlet. Good while it lasted. Will be taking back for surr
Purchased in March 2020 at JB Hi-Fi for $199.00.
1 comment
De'Longhi StaffDeLonghi
Hi Claire, thank you for your review! Would you be able to contact our lovely customer service team regarding your machine? Our team will be able to help you resolve why your machine has stopped work... Read more
ing and can offer a replacement if your machine needs one :) Our number is 1800 126 659.Similar opinion? Write a review on ProductReview.com.au!
It made good coffee but broke after 10 months
Was good while it lasted but I should have paid more for a better build. Started sitting water out of everywhere and I was scared it was going to electrocute me
Purchased in May 2019 at Appliances online.
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AmberGreater Melbourne (Inner), VIC
- 3 reviews
- 1 like
Good machine for a small family
Perfect espresso machine for people who are coffee lover but with a limited budget, you can quickly make a cup of coffee within 5 mins in the morning and easy to clean it up afterward.
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Raymelbourne
- 16 reviews
- 5 likes
- Icona Pump Espresso ECO310
- Verified purchase
OK coffee machine
the coffee machine creates good pressure for home made coffee. it is easy to clean and easy to use. sufficient water tank. the down side is the tube is very easy to come off when making milk and that shocks you!!!!
The worse is I lost the tube........
Purchased in December 2018.
1 comment
De'LonghiDeLonghi
Hi Ray, we are happy to replace the tube of the coffee machine if it is within Warranty, if you could please give us a call on 1800 126 65. Best, De'Longhi
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Daudrey
- 4 reviews
- Icona Pump Espresso ECO310
- Verified purchase
Looks great
It is a nice machine, love the red color, looks ok quality-wise. Have to be careful not to put too much coffee though: 2 full (provided) spoons of coffee and the handle leaks... I like that we can choose the exact amount of water we want, that it is not preset.
Purchased in September 2019 at Appliances Online for $216.00.
1 comment
De'LongiDeLonghi
We are so happy to hear you love your machine.
Happy Coffee Making :) ... Read more
Team DeLonghiSimilar opinion? Write a review on ProductReview.com.au!
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Karen X
- 3 reviews
Not an ideal product if you really love coffee
It comes instantly trouble for making coffee, now it leaking the warter from the sides but stop working for the coffee outlet, and it looks not easy to maintain as I can not buy the asssories from any store
Purchased in January 2014 for $245.00.
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The reviewer stated that an incentive was offered for this review
ChristinePerth
- 7 reviews
- 3 likes
Looks good but...
I bought this machine for its looks and it does a good job as decoration in the kitchen, however, in terms of the overall use I found the steam-wand to be rather useless and I personally didn't love the coffee (potentially not enough pressure) I upgraded to a Breville BES 870 and I couldn't be happier.
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ellenanneGreater Melbourne (Inner), VIC
tastes great, but bit of a leak
I've had this coffee machine for a week or two, used it maybe three times after the initial cleaning. every time i've used it the steamer leaks water onto the bench! not only during use, but also during warming and cooling period.
other than that the coffee produced tasted great is very consistent
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LamibydesignGreater Melbourne (Metropolitan), VIC
- 14 reviews
- 11 likes
A beautiful disaster
I had been looking at this beautiful machine for sometime. It was red so it would fit in with my kitchen decor, It was DeLonghi and it was affordable, what more could I want?!?
My son saw my love and want for this machine so he purchased it for my birthday. I was so happy to get it home and give it a try. The first things that I noticed was that I had to take the drip tray out to fit any type of normal sized mug. That was not a problem for me and I was happy to do that.
The problems started when I tried to froth the milk. First it was slo...Read more
w and painful, then messy and bubbly and with any kind of pressure the nozzle blew off! This happened several times, leaving me and my bench in a milky mess. I did end up buying a separate milk frother, however really shouldn't of needed to if this machine did what it was meant to. The plus side is that it does make great coffee, the crema is beautiful and perfect every time.Similar opinion? Write a review on ProductReview.com.au!
Sarah N
- 6 reviews
- 1 like
Wonderful Coffee Machine
I purchases this coffee machine based on the strong DeLonghi name, and couldn’t be happier. Fast, quality machine. I even sold one when a friend realised how simple it was to use. The separate milk frother means our children make hot chocolates with ease, perfect every time. I strongly recommend this little European styled coffee machine.
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Boz
- 3 reviews
- 1 like
Not good design
Hi brought the coffee espresso at good guys the coffee espresso is only good for black coffe the milk frofing isn’t good designed the steam it dasnt heat up quick you have to wait long time between making coffee and do the milk I wouldn’t recommended for some one ho likes latte
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AdamMMuronbung
- 4 reviews
Good looks and performance, unnecessary noise
This is a very attractive unit and performs somewhat better but the noise is stupid. The rigid plastic water reservoir rattles and vibrates loudly while the pump is operating. You can dampen it by putting your hand on the reservoir but that should not be necessary. The unit will be hot enough to make espresso less than a minute after you turn it on but the top heater for cups takes a very long time to be effective and is largely symbolic. I would not leave the unit on so long to get the top hot because it would be too easy to forget and leave it on.
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NakulGreater Melbourne (Metropolitan), VIC
- 8 reviews
- 1 like
Decent value for money, pain to clean and makes a lot of noise
Overall, I am satisfied with the machine as I think it represents good value for money. The quality of the coffee is really a hit or miss by the machine. You have to very very careful of the ground coffee quantity. The temperature of the coffee is perfect. What I hate is the noise is creates...really really loud !
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DominicKITCHENER
- 4 reviews
Nice Machine
It does a decent job of making espresso from ground coffee.Especially for the price, it is a pretty good value. Easy to use, not using too much space on the counter, it will give you a decent coffee. Nice milk frothing and after a few tests, the creama is just perfect .I have mine for many months without any problem. A little bit noisy but at this price, we can't complain.
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Lou2LoopsWA, 6171
- 17 reviews
- 13 likes
- Icona Pump Espresso ECO310
- Verified purchase
Very good coffee
I purchased this coffee machine with a view to stopping using the Cafitaly pods I'm used to using. I've read so much about the landfill problems that pods create and I thought I would be proactive in helping the situation. This machine uses ground coffee or ESE coffee paper pods. Illy or Lavazza for instance use the ESE system. Overall I'm happy with everything except I can't use a mug under the machine for my morning brew. To do this I have to take out the stainless steel stand to get the mug under. Otherwise, the Delonghi makes a great cup of coffee without the waste of the usual pod coffee system.
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AnniPerth
- 6 reviews
- 3 likes
Love it!
We love our Delonghi coffee machine. We make coffees every day and they are still delicious after years! Such a compact, sleek and tidy machine. This is the second one we've had in 10 years, and we love it.
We don't even clean it as often as we probably should but it still cracks on. Highly recommend, great family machine with a long life span.
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Questions & Answers
Hummersasked
Hi, I have been using for a few years and it's been great. A few days ago however, the steam knob won't close. It turns and turns without stopping. I tried descaling but it didn't help. Any idea what could be done?
1 answer
DelonghiDeLonghi
Hi Hummers,
If you could please DIRECT message us with your best contact details or alternately ring us directly on 1800 126 659 and we will get someone to help you :)
Sasaasked
Hi, I have purchased a brand new DeLonghi ECO 311, but after a few days of usage it started to turn off after just a few seconds from turning it on. In order to brew coffee I have to turn the machine on for a several time. Could you please answer what could be the problem? Tnx
Sasa
3 answers
DelonghiDeLonghi
Hi Sasa,
Have you tried turning your machine on at a different power point? Does this make the machine last longer?
Yes, I tried, but nevertheless it is the same output power for all points.
DelonghiDeLonghi
Hi Sasa, if you could either DIRECT message us with you full name, email and phone number or alternatively ring us direct on 1800 126 659 and we will be able to help you further.
annieasked
The milk frother drips continually when I put the machine on. Any ideas?
1 answer
DelonghiDeLonghi
Hi Annie,
Make sure your steam button is fully turned off on the top of the machine, as this will allow water to drip if partly on.
Details
Category | Semi-Automatic and Manual Coffee Machines | Semi-Automatic and Manual Coffee Machines |
---|---|---|
Price (RRP) | $189.00 | |
Pump Pressure | 15 bar | |
Input Power | 1,100 W | |
Dishwasher Safe Parts | No | |
Water Tank Capacity | 1.4 L | |
Colour / Finish | Red, Black | |
Dimensions | 315 x 260 x 290 mm | |
Weight | 4.1 kg | |
Milk Frother | Steam Wand | |
Manufacturer Warranty | 2 year(s) | |
Release date | Apr 2011 |
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DelonghiDeLonghi
Hi Jared,
I'm sorry your experiencing this,
Do you mean the machine drips into the cup where the portafilter goes, is the filter too loose for the portafilter?