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DeLonghi La Specialista EC9335M

DeLonghi La Specialista EC9335M

3.0 from 52 reviews

Reviews

(13)
(7)
(7)
(15)
(10)
  • Consistency
    3.8 (38)
  • Incentivised Review Yes (4%) · No (96%)
  • Build Quality
    3.4 (47)
  • Value for Money
    3.2 (45)
  • Ease of Use
    4.0 (48)
  • Cleaning & Maintenance
    4.0 (44)
  • Product is used:
    • Daily (37)
    • Several times a week (6)
    • Weekly (3)
  • Noise Level
    4.0 (15)
  • Milk Frothing
    3.4 (42)

Great esspresso machine

published

After adjusting coffee grind. This machine makes and excellent brew. Easy to use, semi manual unit. I definitely recommend to listen to DeLonghi instructual video prior to using. Also insertion of coffee grind holder does not explain the twist and click clearly. Took me a few minutes to figure that out. I was affraind to break the holder.

Purchased in December 2019 for $900.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
Product is used: Daily
See all answers

Alon

AlonVictoria

Disappointed

published

Purchased de longhi la specialista from good guys on July 31 2019. Read instructions many many times checked YouTube made many cups of coffee. Cant seem to reduce amount of ground coffee delivered Cant get pressure gauge any where near optimum. Cant get good cup of coffee Very disappointed.

Purchased in July 2019 at The Good Guys for $949.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers

Totally satisfied

published

Having it for 4 days now. Did 3-4 espresso to adjust the amount of coffee from the grinder. Naturally I've read the user's guide. Very satisfied. Will see in a couple of months. Former coffee machine was leaking every morning. Now I can enjoy a latte every morning with no mess and the wife is happy.

Purchased in December 2019.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers

Fritter a nightmare

published

When we first tried the mild frothier it worked well now all it does is bubble up to quickly and does not coming out with a creamy consistency but bubbles, extremely disappointed.

Purchased in December 2019 at Harvey Norman for $800.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers

WZFY

WZFYPerth, WA

  • Verified purchase

Great features but poor build quality

published

Purchased in November 2019 at JB Hi-Fi for $759.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers

Dale M.

Dale M.Sydney, NSW

DeLonghi La Specialista EC9335M Leaking from Tray

published

Hi, I read that this machine leaded from the tray but had had drink from one at a friends place and thought

"surely they will have fixed the leaking tray issue."

Wrong- had it for 1 month and it's leaded all over the bench 4-5 times now for no apparent reason- may have to return it- will probably just want a full refund.

Purchased in November 2019 for $670.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers

Darren

DarrenSydney, NSW

Onto my third.....

published

I first bought this machine in May 2019. Worked fine...for one month and then the grinder stopped working. Returned to Myer and it was replace no questions asked. The second one lasted 6 months performing fine....until the grinder stopped again - same problem.
Returned to Myer and being a sucker for punishmentI took the THIRD MACHINE in just over 6 months. I have registered it with Delonghi again so hopefully if it fails I will get a full refund of my purchase price.
I wouldn't recommend this machine at the moment to anyone

Purchased in December 2019 at Myer for $969.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Several times a week
See all answers

Michael S.

Michael S.South East Queensland, QLD

Do not buy this machine.

published

Coffee grinder lasted 6 cups then made terrible noise and stopped, never to grind again. Difficult to see cups under dispenser and no water gauge until red warning light flashes. Returned to The Good Guys no questions asked, replaced with Sunbeam.

Purchased in October 2019 at The Good Guys for $949.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Michael, we are very sorry for this experience and outcome of your La Specialista. In future thought please don't hesitate to contact us directly and we are always happy to help you and to find a solution. Best, De'Longhi

David

DavidSydney Surrounds, NSW

Looks Good, however

published

Purchased this machine July,19- Paid $949-previously had two Breville coffee makers and thought would like a change-disappointed. Had it replaced shortly after purchase as it leaked water from the tank. Have spoken to a representative of the Company as I am finding it difficult to get the right amount of coffee in the filter holder. If I turn the ground coffee quantity dial down to absolute minimum it still spews out too much coffee. Also to get the right milk temperature when frothing it is necessary to turn the speed dial twice. For $949 I am disappointed with the unit-especially when it was strongly recommended by the sales person.

Purchased in July 2019 for $949.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
Product is used: Daily
See all answers
3 comments
DeLonghi
De'LonghiDeLonghi

Hi David, we are sorry to hear the experience you are having with your La Specialista. We would love to help you with these issues. We will send you a direct message to resolve this :)

David
David

very much appreciated

DeLonghi
De'LonghiDeLonghi

You are very welcome, we are happy that we could help :)

Ben

BenSydney, NSW

Don't buy one if you like coffee

published

Purchased in December 2019 at Amazon for $599.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Ben, thank you for your review and we are sorry to hear the experience you have had with your coffee machines. We would like to help you with this and find a solution for you. We have sent you a direct message :)


Leaking water

published

Had the delonghi la specialista for around 3 weeks now and it has leaked water from the tank all over my bench top 4 times now not happy with the machine for this reason and especially what you pay for it, was expecting a lot better from delonghi

Purchased in November 2019 at Bing Lee Physical store for $849.00.

Product is used: Daily
3 comments
DeLonghi
De'LonghiDeLonghi

Hi Mal, thank you for sharing your feedback. We have just sent you a private message so we can fix this for you :)

Mal
Mal
DeLonghi
De'LonghiDeLonghi

This is fantastic! Thank you Mal for your kind words :)


Water Leaking

published

Coffee good but after less than 3 weeks from purchasing water is leaking out and emptying the water tank all over my bench top. Help needed, what can I do?

Purchased in October 2019.

Build Quality
Ease of Use
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers
2 comments
Bev
Bev

Spoke to George at DeLonghi who was most helpful. He has arranged for a new modified drip tray and float to be sent to me and assures me that this problem has been rectified by DeLonghi. Fingers crossed!

DeLonghi
De'LonghiDeLonghi

Hi Bev, thanks for contacting our Customer Service number. Please let us know if you have any more questions :)


Allan

Allan

  • 3 reviews

The wife new best friend

published

My wife has not stopped thanking me enough since I bought this she loves it it says me or Fortune in her by and coffees from the local milk bar or the cafes the taste is much better than what I've bought in the shop and the beautiful thing about it is you're doing it home making it yourself


Troy T.

Troy T.Sydney, NSW

  • 6 reviews

Leaks Water

published

Machine was purchased just on 2 months ago
Just starting leaking water leaks from the tank in the back into front spill tray to the point it over flows spills out all over the bench another thing we noticed is the guage on the front for temp doesnt work
Does the machine make good coffee truthfully yes when its not flooding the kitchen bench if the temp guage on the front is only there for aesthetics and not actual functionality leave it out
As paying what we payed theres an expectation
Also delonghi the store which we bought it from
Binglee just told us theres a possibillty it will go in for repair
Well no the machine we expect replacement down to the age of the machine and its casual use

Purchased in September 2019 for $799.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Weekly
See all answers
3 comments
DeLonghi
De'LonghiDeLonghi

Hi Troy, thanks for sharing your feedback, we really appreciate you taking the time to write this. We will be sending you a private message so that we can resolve this issue for you ASAP. Best, De'Longhi

Troy T.
Troy T.
DeLonghi
De'LonghiDeLonghi

Hi Troy, we will have one of our team members contact you shortly :)

Benjamin W.

Benjamin W.Banks 2906, ACT

  • 2 reviews

All Style, no substance

published

Purchased in November 2019 at The Good Guys for $670.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

leaking after 8 day

published

I purchased the machine on the 31/10/2019. That was 8 days ago and it is leaking into the tray. I would have thought Delonghi would have a better product than this. Not happy with the machine at all.

Purchased in October 2019 at The Good Guys for $849.00.

Build Quality
Value for Money
Ease of Use
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Peter, thanks for sharing your feedback. We have just sent you a message that will resolve this problem :)


Jacob G.

Jacob G.Wide Bay-Burnett, QLD

Water leaking every where

published

I have had this machine for a month now and it has just started leaking from the drip tray. The machine does make a nice coffee once you dial it in. However the problem of it randomly deciding to leak all over the bench is unacceptable for a 800 dollar machine. Buyer beware!

Purchased in September 2019 at Harvey Norman for $800.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Product is used: Daily
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Jacob, thank you for sharing this feedback. We have just sent you a private message to resolve this issue ASAP. Best, De'Longhi


NEGIN HUDSON

NEGIN HUDSONVictoria

  • 4 reviews

Good product

published

This machine has been working perfectly but started to have problems after we made a complaint received a new one. I'm happy with the product so far, and customer service was responsive which made the process easy and pleasant.

Purchased in October 2019 at The Good Guys for $800.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Several times a week
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

Great to hear :)


  • Verified purchase

Very satisfied with the La Specialista

published

Purchased in October 2019 at Noel Leeming Physical store for $899.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Product is used: Daily
See all answers
2 comments
DeLonghi
De'LonghiDeLonghi
CBS
CBS

Thank you so much.


Steve S.

Steve S.Metropolitan Adelaide, SA

Water leaking all over my bench and drawers

published

This machine has been working perfectly today it is only been use minimally and now continues to leak water after checking the valve the watertank and cleaning the machine but still continues to leak water

Purchased in June 2019 at The Good Guys for $800.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Milk Frothing
Product is used: Weekly
See all answers
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Steve, thanks for sharing your feedback. We have sent you a private message to assist you with this. Best, De'Longhi


Page 1 of 3

Questions & Answers

paul u.

paul u.asked

Why can't I get a full cup of coffee. No matter the setting I get half a cup

No answers

Charms

Charmsasked

The water tank on my New specialista machine is not recognising the water level therefore not able to operate. Please advise :( Charmaine

3 answers
DeLonghi
Cheryl B.DeLonghi

Hi Charmaine,
The best thing to do will be to prime the machine. With the water tank full, place the milk jug under the steam spout and the water spout. Press the tea button on and at the same time turn the steam dial to on.
Let water run out of the hot water tap into the jug then some hot water will run out of the steam wand.
The water should stop automatically if it is not the first prime then you will need to stop the water and turn the steam off after 15 seconds.

Charms
Charms

Thank you Cheryl, I have done this (a few times) but this won't happen as the water light is on and nothing happens when I press the Tea Button let alone the Tea button and turning on the steam.

Luc Roseberry
Luc Roseberry

So the low level indicator is on. If you're using a water softener in the water tank check that it is correctly inserted. Also validate that the water tank and the front drip tray are fully inserted and in place.
Also turn off and on the switch at the back of the machine.


Rhonda Aus

Rhonda Ausasked

Good Morning My Husband received the Delonghi EC933x for Christmas yesterday.The machine has the leak problem that your forum is full of complaints about!!!The water was all over our bench top.My friend got a mild electric shock from the water...surely Delonghi should be addressing this problem!!!!We will obviously have to take the machine back to where we bought it from.Any suggestions other than that?

1 answer
Luc Roseberry
Luc Roseberry

I had one leak once. I remove the tank and put it back. I also remove and put back the drip tray. I suspect that it was slightly misaligned. Since then no problem.


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