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DeLonghi La Specialista EC9335M
Great esspresso machine
After adjusting coffee grind. This machine makes and excellent brew. Easy to use, semi manual unit. I definitely recommend to listen to DeLonghi instructual video prior to using. Also insertion of coffee grind holder does not explain the twist and click clearly. Took me a few minutes to figure that out. I was affraind to break the holder.
Purchased in December 2019 for $900.00.
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AlonVictoria
Disappointed
Purchased de longhi la specialista from good guys on July 31 2019. Read instructions many many times checked YouTube made many cups of coffee. Cant seem to reduce amount of ground coffee delivered Cant get pressure gauge any where near optimum. Cant get good cup of coffee Very disappointed.
Purchased in July 2019 at The Good Guys for $949.00.
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Totally satisfied
Having it for 4 days now. Did 3-4 espresso to adjust the amount of coffee from the grinder. Naturally I've read the user's guide. Very satisfied. Will see in a couple of months. Former coffee machine was leaking every morning. Now I can enjoy a latte every morning with no mess and the wife is happy.
Purchased in December 2019.
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Fritter a nightmare
When we first tried the mild frothier it worked well now all it does is bubble up to quickly and does not coming out with a creamy consistency but bubbles, extremely disappointed.
Purchased in December 2019 at Harvey Norman for $800.00.
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WZFYPerth, WA
- Verified purchase
Great features but poor build quality
Love the auto tamp feature and the overall design but the build quality at this stage is just appalling.
Bought the first one at JB. Brought it home and was about to start the priming process. Before we could do anything, the NO WATER light kept flashing despite a full water tank. Probably a water sensor issue (before first use). Brought it back to JB and got a replacement.
The second one worked well for a couple of weeks. However, the grind amount then started becoming very inconsistent - often giving way too much ground even when the dial ...Read more
was switched to MIN. The grinder eventually failed after 4 weeks of use. I believe the product has a massive consumer market. However, more thoughts need to be put in the design to improve durability and overall product quality. Nobody is going to be happy with a RRP700 plus machine of such poor build quality.Purchased in November 2019 at JB Hi-Fi for $759.00.
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Dale M.Sydney, NSW
DeLonghi La Specialista EC9335M Leaking from Tray
Hi, I read that this machine leaded from the tray but had had drink from one at a friends place and thought
"surely they will have fixed the leaking tray issue."
Wrong- had it for 1 month and it's leaded all over the bench 4-5 times now for no apparent reason- may have to return it- will probably just want a full refund.
Purchased in November 2019 for $670.00.
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DarrenSydney, NSW
Onto my third.....
I first bought this machine in May 2019. Worked fine...for one month and then the grinder stopped working. Returned to Myer and it was replace no questions asked. The second one lasted 6 months performing fine....until the grinder stopped again - same problem.
Returned to Myer and being a sucker for punishmentI took the THIRD MACHINE in just over 6 months. I have registered it with Delonghi again so hopefully if it fails I will get a full refund of my purchase price.
I wouldn't recommend this machine at the moment to anyone
Purchased in December 2019 at Myer for $969.00.
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Michael S.South East Queensland, QLD
Do not buy this machine.
Coffee grinder lasted 6 cups then made terrible noise and stopped, never to grind again. Difficult to see cups under dispenser and no water gauge until red warning light flashes. Returned to The Good Guys no questions asked, replaced with Sunbeam.
Purchased in October 2019 at The Good Guys for $949.00.
1 comment
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DavidSydney Surrounds, NSW
Looks Good, however
Purchased this machine July,19- Paid $949-previously had two Breville coffee makers and thought would like a change-disappointed. Had it replaced shortly after purchase as it leaked water from the tank. Have spoken to a representative of the Company as I am finding it difficult to get the right amount of coffee in the filter holder. If I turn the ground coffee quantity dial down to absolute minimum it still spews out too much coffee. Also to get the right milk temperature when frothing it is necessary to turn the speed dial twice. For $949 I am disappointed with the unit-especially when it was strongly recommended by the sales person.
Purchased in July 2019 for $949.00.
3 comments
De'LonghiDeLonghi
Hi David, we are sorry to hear the experience you are having with your La Specialista. We would love to help you with these issues. We will send you a direct message to resolve this :)
very much appreciated
De'LonghiDeLonghi
You are very welcome, we are happy that we could help :)
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BenSydney, NSW
Don't buy one if you like coffee
- The machine looks good
- Impressed with its quietness
- Heats up very quickly
- You can only do one thing at a time ie: froth milk or pour the coffee.
- I have reservations how about how long the tamp will last. Doesn't feel strong. Need to tamp it 4, 5, 6 times
- Machine is messy and when you rinse the porta filter after each coffee, the tamp gets wet which then sticks to the coffee.
- No amount of combinations of grinder and volume gets the pressure needle into the ideal zone and coffee runs watery with no crema.
- Level of control over gr...Read more
Purchased in December 2019 at Amazon for $599.00.
1 comment
De'LonghiDeLonghi
Hi Ben, thank you for your review and we are sorry to hear the experience you have had with your coffee machines. We would like to help you with this and find a solution for you. We have sent you a direct message :)
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Leaking water
Had the delonghi la specialista for around 3 weeks now and it has leaked water from the tank all over my bench top 4 times now not happy with the machine for this reason and especially what you pay for it, was expecting a lot better from delonghi
Purchased in November 2019 at Bing Lee Physical store for $849.00.
3 comments
De'LonghiDeLonghi
Hi Mal, thank you for sharing your feedback. We have just sent you a private message so we can fix this for you :)
Just a update with my leaking issue. Spoke with Ben from Delonghi and he had sent me out the new modified drip tray. I received it in the mail today with a free bag of coffee beans cannot fault Ben fr... Read more
om Delonghi was more then happy to help with my issue, big thumbs up for their customer support.De'LonghiDeLonghi
This is fantastic! Thank you Mal for your kind words :)
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Water Leaking
Coffee good but after less than 3 weeks from purchasing water is leaking out and emptying the water tank all over my bench top. Help needed, what can I do?
Purchased in October 2019.
2 comments
Spoke to George at DeLonghi who was most helpful. He has arranged for a new modified drip tray and float to be sent to me and assures me that this problem has been rectified by DeLonghi. Fingers crossed!
De'LonghiDeLonghi
Hi Bev, thanks for contacting our Customer Service number. Please let us know if you have any more questions :)
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Allan
- 3 reviews
The wife new best friend
My wife has not stopped thanking me enough since I bought this she loves it it says me or Fortune in her by and coffees from the local milk bar or the cafes the taste is much better than what I've bought in the shop and the beautiful thing about it is you're doing it home making it yourself
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Troy T.Sydney, NSW
- 6 reviews
Leaks Water
Machine was purchased just on 2 months ago
Just starting leaking water leaks from the tank in the back into front spill tray to the point it over flows spills out all over the bench another thing we noticed is the guage on the front for temp doesnt work
Does the machine make good coffee truthfully yes when its not flooding the kitchen bench if the temp guage on the front is only there for aesthetics and not actual functionality leave it out
As paying what we payed theres an expectation
Also delonghi the store which we bought it from
Binglee just told us theres a possibillty it will go in for repair
Well no the machine we expect replacement down to the age of the machine and its casual use
Purchased in September 2019 for $799.00.
3 comments
De'LonghiDeLonghi
Hi Troy, thanks for sharing your feedback, we really appreciate you taking the time to write this. We will be sending you a private message so that we can resolve this issue for you ASAP. Best, De'Longhi
Hi Delonghi
Ive sent you guys my Number but yet are to call
Regarding this machine ... Read more
De'LonghiDeLonghi
Hi Troy, we will have one of our team members contact you shortly :)
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Benjamin W.Banks 2906, ACT
- 2 reviews
All Style, no substance
Some background ..as this is not my first rodeo in the world of 'Barista Style Home Coffee Machines'
Prior to my purchase of the Delonghi La Specialista 6 days ago I have previously owned 3 Breville coffee machines over a 10 year + period, with the most recent being the Breville Oracle, which started to crap out after 4 years of consistent daily use. I liked the the look of the Delonghi with the price and features very appealing. I read reviews and watched YouTube videos from Delonghi and your average user prior to purchase.
Unfortunately, d...Read more
espite my research, for me, this coffee machine is a big fail. Milk: It produces woefully inadequate milk, that is far from barista quality. As you can see from my video, the steam wand basically blasts the milk with copious amounts of steam to at times overflowing. I have varied the quantity of milk and the size of the jug, without success. The machine fails to create the vital whirlpool stage that is required for milk texturising - see here: https://www.perfectdailygrind.com/2018/02/barista-basics-texture-milk-14-steps/ This is the basics of a quality milk coffee, which Breville machines always manage to get right and where Delonghi appear to have no clue. There is no control over the time you wish to use the steam wand (it just stops) or the quantity of steam that blasts out. The flat and foam options on the wand are useless, with the foam option providing a luke warm watery thin end result. Fail.Purchased in November 2019 at The Good Guys for $670.00.
1 comment
De'LonghiDeLonghi
Hi Benjamin, thank you for sharing your honest feedback. We are very disappointed to hear the experience you have had with our machine as this is definitely not the experience we want our consumers to... Read more
experience. We'd like to send you a private message to help resolve this for you. Best, De'LonghiSimilar opinion? Write a review on ProductReview.com.au!
leaking after 8 day
I purchased the machine on the 31/10/2019. That was 8 days ago and it is leaking into the tray. I would have thought Delonghi would have a better product than this. Not happy with the machine at all.
Purchased in October 2019 at The Good Guys for $849.00.
1 comment
De'LonghiDeLonghi
Hi Peter, thanks for sharing your feedback. We have just sent you a message that will resolve this problem :)
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Jacob G.Wide Bay-Burnett, QLD
Water leaking every where
I have had this machine for a month now and it has just started leaking from the drip tray. The machine does make a nice coffee once you dial it in. However the problem of it randomly deciding to leak all over the bench is unacceptable for a 800 dollar machine. Buyer beware!
Purchased in September 2019 at Harvey Norman for $800.00.
1 comment
De'LonghiDeLonghi
Hi Jacob, thank you for sharing this feedback. We have just sent you a private message to resolve this issue ASAP. Best, De'Longhi
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NEGIN HUDSONVictoria
- 4 reviews
Good product
This machine has been working perfectly but started to have problems after we made a complaint received a new one. I'm happy with the product so far, and customer service was responsive which made the process easy and pleasant.
Purchased in October 2019 at The Good Guys for $800.00.
1 comment
De'LonghiDeLonghi
Great to hear :)
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- Verified purchase
Very satisfied with the La Specialista
I was hesitant to purchase this machine La Specialista having read a few unfavorable reviews of leaking water and icon lights flashing. But with further research & reading a good number of positive responses and reviews, and upon an acquaintance's recommendation I decided to make this purchase. I'm so glad I did.
SO far after two weeks this machine is amazing; making wonderful flat whites three times a day has been an absolute delicious-delight. I enjoy using this machine every morning. It's a beauty. Love the design on my country kitchen ...Read more
Purchased in October 2019 at Noel Leeming Physical store for $899.00.
2 comments
De'LonghiDeLonghi
Thanks for sharing your feedback :) This is great to hear! We are so happy that you are loving your La Specialista. If you have any questions, please don't hesitate to contact us directly and we will ... Read more
be able to help you. Our number is 1800 126 659. Best, De'LonghiThank you so much.
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Steve S.Metropolitan Adelaide, SA
Water leaking all over my bench and drawers
This machine has been working perfectly today it is only been use minimally and now continues to leak water after checking the valve the watertank and cleaning the machine but still continues to leak water
Purchased in June 2019 at The Good Guys for $800.00.
1 comment
De'LonghiDeLonghi
Hi Steve, thanks for sharing your feedback. We have sent you a private message to assist you with this. Best, De'Longhi
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Questions & Answers
Charmsasked
The water tank on my New specialista machine is not recognising the water level therefore not able to operate. Please advise :( Charmaine
3 answers
Cheryl B.DeLonghi
Hi Charmaine,
The best thing to do will be to prime the machine. With the water tank full, place the milk jug under the steam spout and the water spout. Press the tea button on and at the same time turn the steam dial to on.
Let water run out of the hot water tap into the jug then some hot water will run out of the steam wand.
The water should stop automatically if it is not the first prime then you will need to stop the water and turn the steam off after 15 seconds.
Thank you Cheryl, I have done this (a few times) but this won't happen as the water light is on and nothing happens when I press the Tea Button let alone the Tea button and turning on the steam.
So the low level indicator is on. If you're using a water softener in the water tank check that it is correctly inserted. Also validate that the water tank and the front drip tray are fully inserted and in place.
Also turn off and on the switch at the back of the machine.
Rhonda Ausasked
Good Morning My Husband received the Delonghi EC933x for Christmas yesterday.The machine has the leak problem that your forum is full of complaints about!!!The water was all over our bench top.My friend got a mild electric shock from the water...surely Delonghi should be addressing this problem!!!!We will obviously have to take the machine back to where we bought it from.Any suggestions other than that?
1 answer
I had one leak once. I remove the tank and put it back. I also remove and put back the drip tray. I suspect that it was slightly misaligned. Since then no problem.
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De'LonghiDeLonghi
Hi Michael, we are very sorry for this experience and outcome of your La Specialista. In future thought please don't hesitate to contact us directly and we are always happy to help you and to find a solution. Best, De'Longhi