My first cafe latte from the machine and I love the taste. Is this optimal yet or it has to go up a bit? Still a lot to explore from this one!

I had my machine for about one and half years and it mostly served me well during that time. You do have to play with your dose and grind settings quite a bit to be able to pull a shot that is not bitter or sour, but once you have the right settings it produces good tasting espresso. Although, even after finding the right settings it would occasionally pull a sour or bitter shot.

During the time I had the machine, it would regularly show fault lights with Delonghi customer service advising me to hard reset the machine by turning off all power...

On to my second machine in three months. First the Coffee grinder broke, then the steam wand.

The first repair took 4 weeks until I received a replacement. Now the second repair is quoted as three weeks.

Delonghi's attitude:

(i) Two repairs within 3 months is acceptable.
(ii) Asking me to negotiate repair time with the repair contractor, despite the contract for repair being between that contractor and Delonghi.
(iii) It is all too hard for Delonghi and I should go back to the retailer despite the second machine being supplied by Delonghi.
...

Update - 2 responses from DeLonghi (1 interested 1 initially not helpful).
Thought we had it sorted but less than 1 week later it is doing the same. Can only get hot water - very expensive kettle. Stopped working again - twice in 17 days - returned as it is not fit for purpose
https://www.consumer.vic.gov.au/products-and-services/problems-with-a-product/product-does-not-do-what-the-salesperson-said-or-the-consumer-asked-for#:~:text=Under%20the%20Australian%20Consumer%20Law%2C%20certain%20consumer%20guarantees,purpose%2C%20the%20consumer%20is...

I’ve had my machine a few weeks now and it is absolutely amazing! The automatic built in grinder & tamp are a great feature absolutely no waste or mess. So simple to operate .. the steam pressure is perfect for milk never too frothy & quite hot if that’s how you like it. After researching for a few months I am so glad I went with this machine & she is a stunner too.

Had this for four months, it leaks water all over the counter repeatedly will go a few days than water everywhere. A common problem, read reviews before buying but thought this can’t be true.... do not buy!!!

have loved my machine up until today.We descaled it 2 days ago and went to use it today but our grinder doesn't work.we tried everything advised in the cleaning section but nothing has changed.everything else works,there are no warning lights on..any tips

I compared a few machines before selecting this one and so far very impressed with the La Specialista. I was lucky to test out a few difference machines around this price point at friends houses as I was looking at a few other brands around this price point (under $1,000). One of the big selling points for me was the integrated grinder and tamper which helps to prevent wastage of coffee grounds and mess on your bench top not to mention just a very clever system to make it simple to grind and tamp coffee in one. As an espresso drinker I can conf...

Heard good things about the Delonghi La Specialista - I’ve had it for 2 weeks and it’s already started to leak and make loud noises when making espressos. After reading reviews seem to be a common issue. Very disappointed as the coffee tastes great but the machine is already broken - hopefully they can fix this problem for future customers

I did a lot of research before purchasing this coffee machine as I have had issues with delonghi products in the past. I thought however that paying a lot for this machine that I would get some sort of quality.....alas I was wrong.

The machine looks good but on closer inspection the milk frother knob and tamper handle are cheap plastic as is the grind settings ring below the coffee bean hopper. When you use the tamper handle you feel like it is going to break off in your hand as it moves to the left and down (bends)

My machine was purchas...

I enjoy my coffee every morning I woke up. The quality of coffee produced by the machine makes me satisfied my taste as well as the temperature that I want.

I bought this machine from The Good Guys- was told it was top shelf. I bought it on 24 July this year. It took a while to understand how to get the grinding settings correct etc... but eventually got there after a fortnight. Then today suddenly, it won't work. It wouldn't grind, and would filter coffee. I gave a descale, and it now grinds but I keep get triangle warning light on and it won't make coffee. I'll contact Delonghi on Monday and give them a chance to repair and will update you all. I think the key thing about products such as this...

We have had this coffee machine for 3 months or so now and it has had no issues whatsoever (besides a bit of coffee getting stuck in the filter which made the pressure go whack.... easy fix). We use the machine a few times a day and the coffee has been consistent. We find we only really use a fine grind on the settings and I wish it would have a bigger range for the grind settings. The milk frother works well but doesnt allow for coffee art as its pretty automated. All in all great machine delicious coffee and we are very happy with the purchase.

My machine has now been returned and my faith in the brand has been restored after speaking with Andrea at Customer Service at DeLonghi. Their service people in Adelaide had let them down on this occasion.
I am now hoping for a trouble free machine.

We have had the DeLonghi La Specialista machine at home for the last few weeks now, and it is easy to use with an automatic tamper and grinder which is great (especially if you're looking for barista made coffee at home). If you're unsure how to use the machine, make sure you book a demo in if needed as a representative will be able to show you how to use the machine over Zoom which was very helpful. If you like milk coffee, the frother is great as well and easy to use. Highly recommend for anyone wanting to have cafe quality coffee at home.

Hi, I love using this 1-3 times a day. The descale symbol came on yesterday and since then it has leaked the entire contents of the watertank on to the bench

Bought my La Specialista off of DeLonghi’s Amazon shop on the 22nd of July.
I have had it for a week, using it at least once a day and have come back to find that it has leaked all over my countertops on 4 different occasions.

After doing some research, I have found that this seems to be a common issues that has never been addressed or rectified - would never have bought the machine if I had known earlier.

Waiting to hear back from DeLonghi about a replacement or fix.

I have logged this twice now with DeLonghi and had absolutely no response. Customer service/support is sadly lacking.
It makes great coffee, but I am over wondering if I'll wake up to a flooded counter top. Frother works a treat.

I did forget to mention that the I logged the initial fault over a month ago with no response. Logged again last week, same. The DeLonghi contact below has not generated a response either. Yes, we are all affected by the virus, but don't trot it out as an excuse for poor customer support.

I have been using the DeLonghi La Specialista for around 3 months now. I'm really impressed with the cafe level of coffee. I was a little sceptical at first as I wanted a machine for at home that wasn't too much hassle. The La Specialista is very aesthetically pleasing and easy to use. I would highly recommend this machine for someone who enjoys coffee but doesn't want to break the bank.

The machine is easy to use and I love the automatic coffee grinder and tampa function. The temperature and continued quality coffee, which is as good as a barista coffee from a cafe. I have had the machine for over a month now and haven't had any issues with it.