This machine was absolutely fantastic, until it got to about 6 months old...
The coffee itself is good. I loved the machine. However problems with the steam wand started to appear after 6 months. First the was problems with the attachments randomly exploding off into my milk jug, now the wand leaks steam/water out of the top (see photos). The wand is now no longer to froth anything AT ALL. Water pressure is sporadic even when I remove attachments.
Steam bubbles out the top of plastic. (See photo).
Water also leaks from there.
Can not froth!
The steam wand/hot water spout should have just have an all metal design. Its honestly the worst part of this machines design. (And I had specifically purchased this machine to be able to froth my own milk - ex barista/coffee snob)
Easy to use simply the best
Great coffee machine, easy to use and the price is very affordable according to other coffee machines with this quality
And not just this but it also makes a tasty coffee
Purchased in April 2017 for $899.00.
Left a bad taste in my mouth!
Purchased Magnifica S, pulled out of the box, filled water tank to prime machine for the first time as per manual. Loud burring noise and no water, followed troubleshooting instructions as per manual and numerous utube videos.
Called Delonghi representative and was told that they could organise a service request and indicated that the store I purchased it from would do the same. Are you kidding me, its brand new out of the box! On my way now to the store to return the faulty product for a full refund!
One star rating is how unimpressed I a...m with the service I received this morning from the Delonghi representative Re my faulty new product. To be honest spending $700 on my first automatic coffee machine with what I thought would be a good reliable brand and customer support has left a bad taste in my mouth. To be told that I would need to get a service person to fix a brand new machine out of the box, and not be advised to get a replacement product is not to my standard!
- Verified purchase
Magnifica S Coffee Maker
This machine is much quieter on the grind than my previous Delonghi, same quality coffee as previous & machine is smaller. My negative is the locating lug for the water tank is extremely fragile if breaks need to replace whole tank which is very expensive.
Purchased in June 2019 for $610.00.
Making mornings easy
We changed over to this coffee machine after having another one that was super noisy at grind stage . Though not as quiet as I would like it ! This machine noise is much less than other machines we have used .
We make 4-6 coffees everyday and the tank is just perfect for that . Easy to use .
Once you know your grind it’s a breeze to make great tasting coffee every time . Even when you change the beans over .
Descaling takes a bit but so worth the effort to do it regularly for great tasting coffee .
Love the coffee machine. BUT
Worked great for about six months but would not froth up second mug. Sent back three times with same fault and they replaced parts but after a few weeks doing the same thing again. Might have to go back to breville
- Verified purchase
Excellent Coffee Machine
I bought this machine off Amazon Australia, it was a great price and easy to purchase - it was delivered the next day. Like all new coffee bean machines you have to tweak the coffee grind for the first few cups, once you've got your grind right its good to go. I love the functionality of this machine, the buttons are easy to use and cleaning is very simple and easy. It delivers great tasting coffee every time, even when switching between beans. The milk frother gives out enough steam for frothy drinks and is quick to heat up. The only downside is I would like a bigger water tank, that is a personal preference.
Always breaking down
originally purchased machine 2017 worked fine for about 2 years, then had issue with heating/frothing milk ie would not heat enough milk for 2 cappuccino, returned to Bravo received back same with same problem, returned machine to place of purchase, sent Bravo again after about a month machine was replaced with brand new, 6 months later same problem returned to place of purchase, sent to another repairer, received back after a week or so, 6 weeks later same problem. Fast losing patience with this problem & if possible will purchase different brand now
Purchased for $800.00.
Easy to use great coffee
Easy to use and clean..great coffee maker will never go back to instant now perfect one stop machine..milk frother can be a bit tricky but after a few goes you work it out and its great
- Verified purchase
Best coffee machine, self clean so you no your coffee is fresh every cup. Love the shots best. Nice hot frothy milk for your cappuccino or hot chocolate. Highly recommend.
- Verified purchase
I've rediscovered the flavour of real coffee.
Over the decades I have used percolators, dripolators, plungers, pods and manual espresso machines, but they all had their drawbacks: time consuming, messy or expensive, so I always ended up going back to instant coffee — for the convenience NOT the flavour. Several months ago my sister purchased a Magnifica S and raved about it and when I saw it working I was very impressed by its features, ease of use AND the end product. Being a sceptic I waited a few months and kept enquiring as to whether my sister was still so happy with her machine — she...was! After also reading dozens of reviews I took the plunge (pun not intended) and am so glad I did. I have had this machine for just over two months now (the household makes on average 10 to 12 cups/mugs of coffee per day) and it works consistently every time. Like any new appliance, it takes a little time to get used to all the features and functions and for those reviewers who complain about the coffee not being hot enough, strong enough or not dispensing enough etc, I suspect that carefully reading the instructions or watching the videos would solve the vast majority of their issues as there are many available settings for all aspects of making coffee to one's individual taste. I find this machine to be very functional, stylish, compact and reliable. It produces great tasting coffee from mild to strong (bean and grind selection are also a factor here) and the milk frother is great for making cappuccinos and the like. Yes, the water container is only 1.8 litres but it is simply a matter of getting into a routine of refilling it (like recharging a mobile phone) — if you want a compact bench top machine I consider this a very minor compromise as water takes up a lot of space. For me, this machine does everything I could want and so far, does it reliably and consistently every time. I have only had to descale the machine once in two months (being on tank water helps) and while the process takes a while, it is largely automated. General cleaning is simple as the various parts are easy to remove and replace. The only reviewer complaint I have seen that I would agree with is the fact the metal tray on which the cups sit does get fine scratches very easily, though they are not very noticeable.
Perfect coffee every time
We are absolutely ecstatic with this coffee machine! We were looking for one that would save us some money compared to the capsule machine we had. A family member recommended this to us.
We love that you can make a really hot coffee with it too. You can program it to suit your cup size as well. It makes a perfect cup every time.We're like a couple of professional Baristas now. And we're certainly saving a lot of money now that we just buy coffee beans in 1kg bag.
I also love the tank size, we get about 6 good sized coffees before it needs ref...
Purchased in July 2018 at Qantas frequent flyer program.
like a barista at home, what else can you ask for! easy to use and clean, doesn’t occupy much space, there are plenty of capsules to choose from, very affordable
RIP - Our beloved Delonghi Magnifica S has passed today
A amazing example of pure quality. Making about 6-10 coffees a day for the last 6 years he was an intrinsic part of our family. Will be sorely missed on our next family holiday. However, we are pleased to announce the birth of of the newest family member is imminent.
Great small coffee machine for the home
We have owned one of these coffee machines for about 4 years now and have found it perfectly satisfactory for making good coffees. As it is automatic it grinds the beans internally negating the need for a separate grinder. We mainly drink black coffees and with the settings we have made on the machine it produces very good quality coffees with a nice crema. Occasionally we have visitors who prefer lattes or cappuccinas and the comments are always positive regarding the quality of the brew.
Can recommend this machine for the home as a very good mid-level expresso machine
My morning life saver.
Easy to use, consistent great quality coffee every time.
We've owned 2 of these machines over the last 12 years and I've had no issues.
On average we make between 4-6 cups of coffee a day.
The setting are easily adjusted to suit personal requirements.
Our machine is 6 years old at the moment & showing no signs of failure, wore the first one out.
My workplace has the same machine, and apart from general wear and tear it is perfect, makes approximately 12-15 cups a day.
Would purchase another Delonghi machine.
Easiest coffee machine to use
This is the most used appliance in the kitchen. It's simple to use, easy to clean with options for frothed milk, strength of brew, 1 cup or 2, short or long cup. So simple a toddler could use it.
The best I’ve had!
My third coffee machine and it’s a great worker! Was after an automatic machine that wasn’t too big and this fits the bill beautifully. I use the espresso function mostly with whole beans- and use a separate milk frother as it allows me to do the milk quicker for two or three coffees. It grinds really well and has never let me down. Purchased a little under a year ago.
Extremely good, clean and versatile. Great coffee maker with no fuss.
The quality of the coffee is really great, with constant consistency. The temperature is set at what I like. So is perfect. Fill up container with beans, water, and push a button. What a delightful way to get such great coffee in my own home.
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Questions & Answers
I bought a magnifica S about 6 months ago. At first the coffee it produced was really good and strong.
The descale light has been on twice since we have owned it and we have descaled it.
The last time the light did not go off but continued to deliver really weak coffee.
Then there was a sound of something breaking deep within the machine.
We took it back to Good Guys and they arranged for service which has been done.
The service people fixed under warranty and descaled the machine for additional $30.
The coffee is still very weak and watery despite having the settings set to fine grind and max amount of coffee.
Is there something else that is wrong as we are really disappointed with this product?
We had friends over the weekend and they put coffee beans in the slot where grounded coffee should go . Do I need to do anything now with the machine ? Most beans came out to the tray and I cleaned what was left of them .
It would be a good idea to remove the infuser unit and just check no beans are stuck in there. The Infuser can be removed from the trap door behind the water tank.
Once removed give it a rinse and then check around the area inside the machine to ensure no more beans are stuck around there.
Have a great day.
Thank you for your question.
Perfect! Thank you.
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