Desky

Desky Dual Slim Aluminium Monitor Arm and Laptop Bracket. This dual monitor arm is well made and relatively easy to install. I also bought the laptop bracket. I am using both and am very pleased with the whole setup. It has given me a lot of useful space on my desktop. Show details ·  1

Good desk when I finally received it... "same day dispatch" patently untrue - and the company admits it – _____ Review updated on Wed 13 Jul 2022 ("Update 1" and "Update 2") to: (1) reflect final outcome after two full weeks (including the two updates mentioned in the comments section); (2) change Production Quality to "Good" (now that I've finally received it - it seems Good but this is my first Sit Stand table so hard to benchmark); and (3)… Read more

upload video of the original incorrect desk that was - in any case - unfinished with drill holes only on one side.

Final update ("Update 3") on Fri 15 Jul 2022 to: (1) reflect the company reaching out on this day to take feedback and walk through concerns; (2) adjust the customer experience rating from Terrible to OK, and the overall score from Bad to OK; (3) update the situation with the monitor arm. _____

** Original experience: Ordered a Desky Dual Scalloped Sit Stand Desk on Wed 29 June 2022. After receiving the wrong table top (both the wrong model, and incomplete because it was missing drill holes on one side - see picture), I immediately contacted Desky via email and LiveChat on Sat 2 June 2022 and organised the right one to be sent out. In the following days I contacted the company twice via LiveChat but the order had not even been "dispatched" - in other words, it's sitting somewhere, presumably in a warehouse.

As at Thu 7 June 2022, Desky had not replied to my email from Sat 2 June 2022, and still refused to provide an ETA for when dispatch will happen. They even referred me to their "shipping policy" which apparently gives exceptions to the "same day dispatch" claim (although I can't see it - it just claims to dispatch on the same day if the order is made before 12pm, excluding weekends and public holidays - but there have been no public holidays this week).

So much for "same day dispatch"! Might as well order from Omnidesk or UpDown if I'm going to wait that long.

** Update 1: After yet another follow up (again via LiveChat, as the company has yet to provide any follow up via my email from Sat 2 June 2022) on the morning of Fri 8 Jul 2022, I was provided a tracking number for Aramex (a courier service).

It didn't work, as the courier had apparently not yet scanned the package. Later in the afternoon, I received an automated email confirming that the replacement desk top has been dispatched and the ETA is 12 Jul 2022. We'll see if I get the right desk top this time - but this is far from "same day dispatch" (originally ordered on Wed 29 June 2022).

** Update 2: The replacement desk did not arrive on 12 Jul 2022 as estimated, but finally arrived today on Wed 13 Jul 2022. So an order from Wed 29 June took two weeks to get here in its correct form.

However, the monitor arm that I purchased from Desky is unfortunately not compatible with my Kogan 34" monitor - so another problem.

Other details: What was additionally annoying through the process was that I received multiple, multiple advertisements from Desky about their "SAME DAY DISPATCH" feature, sometimes as the subject line in an email. Also, I received an offer of $5 cash back to review the desk.

** Update 3: On Fri 15 Jul 2022 Desky called me to walk through the customer experience, take feedback and acknowledge they dropped the ball with "same day dispatch" on the replacement desk. They sorted me out with a small partial refund given the experience and asked if I would reconsider my review. Given their outreach I'm updating the customer service score and therefore the overall score as an average across product, customer experience and shipping. The shipping remains a 1 out of 5 - Terrible - because of the gap between expectation (same day dispatch, as reiterated numerous times with advertising and promotions) and reality (nowhere near same day - more like "same week").

It was interesting to note the representative did admit that, as a small startup company, they tried their best to do same day dispatch and did in the majority of cases, but it was not always the case. I suggested the company alter their advertising and claims as these could be potentially misleading - I certainly made my purchase decision off the back of the claim.

Finally, I've found a solution for the monitor arm to attach to my Kogan screen. Found some VESA adapter screws that came with my original Kogan monitor - I thought I threw these away but thankfully it was hanging around.

Exceptional customer service – I purchased an additional drawer unit, from day 1 it wasn't opening and closing smoothly. The customer service team reached out and kindly offered a replacement as mine was damaged in transit. New unit arrived within days and working perfectly. Thanks team. Show details ·  1

Arm-azing :) – The gaming monitor arms which I’ll use for work are amazing, the sturdiness and how they manage to lift the weight of the Lenovo screens is awesome. Definitely have much more space now and got my set up how I wanted thanks to Desky. They even light up which is super duper cool haha! Highly recommend it however the set up does not take four minutes as suggested by the video but worth the set up :) Show details ·  1

Really happy with my new desk chair. Very comfortable and lots of adjustable features like back tilt. Chair can be built without arm rests. Definitely worth getting the added headrest and upgraded wheels, makes the chair glide smoothly. Thanks Show details ·  1

I was in the market for a felt desk mat to complete my minimal setup and came across Desky’s products. After seeing their products in other people’s videos and absorbing the praise they were getting; I figured I’d give them a shot. I’m so glad I did. Their desk mats are functional, high quality, and aesthetically pleasing. I paired the desk mat… Read more ·  1

with their matching felt/cork coasters and I’ll never look back. I can’t wait to try out their lighter version in future too!

Sturdy desk, easy instructions with a video that helped as well. After a couple of months, no problems. Image shows it really orangey but its from the light, it's much subtler. Show reply

Desky Hercules Ultrawide Monitor Arm. I'm blown away by the quality and price. It's incredibly stable holding a 43" monitor that weighs 14kg. once setup the arm pivots and rotates smoothly with no effort Show details ·  1

I wrote a negative review on their website because their under-desk PC bracket was poorly designed. Installing per instructions causes the top of the PC to interfere with the motor, rub against it and not hold the PC securely. I had to insert a cardboard shim so it would hold the PC. But that's not the problem. The problem is they deleted my… Read more

negative review. I gave them feedback about the problem and the deleted review, which they promised they'd reinstate. They never did. Don't trust these liars.

Finally invested in a proper workstation and the quality of desky has blown me away - simply lovely Show reply

Finding the right office chair when you’re 190cm (about 6'3") is usually a long, frustrating journey of "ergonomic" chairs that end at your shoulder blades and headrests that poke you in the neck. I know the struggle well—being born in 1991 means we've spent a good chunk of our lives at desks, and our backs definitely start to notice if the gear… Read more ·  1

isn't right!

I finally took a chance on the Desky Big and Tall Chair, and honestly, it’s a game-changer for anyone in the 190cm+ club. Can also go into the showroom and try all the chairs for an hour which is handy.

Probably the worst return & exchange policy I've ever seen. Received a under desk PC mount for Christmas which was purchased in mid November. I've already got the exact same one, and wanted to exchange it for another product. It was outside the "7 day" policy. Ridiculous given that over the busiest retail period of the year you'd expect there to… Read more

be flexibility with returns. Product is fine. 1 star review for policy and customer support (which was hopeless)

I really wanted a green chair that looked nice as my desk is in the open living area so this one matched the brief. It’s comfortable but not as comfortable as other chairs I’ve had. It’s on the more expensive side so something to consider when weighing up the pros and cons! It was also easy to assemble and came quickly. Show details ·  1

Working from home I need a comfortable, well supported Ergonomic chair. The Pro+ Ergonomic Chair is the best chair I've ever owned. I especially like the fact the arm rests are adjustable so you can glide the chair under the desk at the end of the day without hitting the arm rests. Show details ·  1

I have purchased a new Dell Monitor S3225QS whereby i need a monitor arm to enable the monitor to flexibly move around. After analyzing all the models in the market, I decided to use this monitor arm from Desky which has proven to be the best choice which I could have made - it can move around flexibly around a lot of obstacles on my desk and can always enable me to read the monitor in the most convenient way. I love it! Show details ·  1

I have purchased desky memory foam foot rest and it works like charm. Very comfy, helps me maintain my posture, and not bulky. I highly recommend! Show details ·  1

I purchased the single motor, white melamine 750 x 1200 desk, monitor stand, cable tray with 4 power points. I'm happy with my new sit/stand desk. Assembly wasn't overly difficult, but it did take a while. Certainly not the 30 minutes they say in the video. I wouldn't call it "easy". The discount voucher they provided for Air Tasker should have… Read more ·  1

been an indication. One of the black plastic guides on the holes where you insert the screws to attach the legs to the cross bar was all bent and fell out inside the cross bar, so that made attaching the leg on one side really tricky, but I got there in the end. Everything I ordered ended up being delivered in three separate deliveries. First delivery was the monitor stand (which arrived without the screws and instructions to assemble) the melamine desktop and the cable tray. Second delivery was the legs. Third delivery was the missing screws for the monitor stand. I still had to email them to get a copy of the instructions. Customer service was very responsive and apologetic, and the missing parts were delivered pretty quickly. The quality of the desk and monitor stand is good and I would encourage others to buy, but I think Desky need to look at their packing process, particularly when they have a sale on.

I recently purchased a 72" x 30" sit-stand desk, with certain accessories, from Desky and could not be happier, with both the products and Desky's outstanding customer service. The desk itself has a solid (1" thick) hardwood top, dual motors, and a simple but highly effective control mechanism. It is exceptionally stable, even when extended to… Read more ·  1

its full height of 50.5". Assembly was very straightforward and as simple as it possibly could be.

I added on Desky's cable management system with two power outlet strips, making it possible to keep all cables hidden under the desk with the exception of a single power cable and an ethernet cable, both of which are partially hidden by another accessory, a magnetic cable tray that attaches to the desk's leg. The power strips each provide three standard AC outlets and one each USB-A and USB-C power ports, and snap into the cable management tray easily.

I added a 3rd-party under-desk mount for my Mac Studio, freeing up desktop space and further hiding cables. It was very easy to mount to the underside of the desktop.

I can't recommend Desky, or their Dual Hardwood Sit Stand Desk, highly enough.