Digital World International (DWI) is offering reviewers a $5 discount code off their next purchase over $100. To qualify for this discount code, reviewers will need to write a review. This review can be either positive or negative.
Reviewer Photos & Videos
I thought I would give DWI a go. I ordered a mobile phone in good faith from DWI over three weeks ago. I just received the dispatch confirmation today. Terribly poor delivery performance. They claim on their website they have been swamped with orders from Black Friday/Cyber Monday sales. My experience has been terrible. I have emailed them several times only to get fobbed off from their inflexible customer support team. It was a planned Christmas present and it wont arrive in time. Next battle I will have with them is when I return it for a refund. Buyer beware!
Making a profit from excessive credit card surcharges
I was about to purchase a product valued at over $500 online when I noticed on the final screen a surcharge for paying by Mastercard that was 2.5 times more than the actual cost to the business of a credit card transaction. MasterCard / Visa is surcharge is 1-1.5% but DWI are charging over 3.4% of the total cost. I sent an email questioning this and was it an error, after several emails later they eventually responded and stated it wasn't an error. Clearly its a company that doesn't play by the rules so I decided not to be stung and ended up paying a 'higher advertised' price elsewhere and no surcharge
Happy customer 5 years on
I took a risk being in Australia and using this store. I am blessed to have taken that risk as all the kit I purchased was over $3500 ($1500 less of bought from Australia). Genuine, quick and till today the camera runs well.
DO NOT ORDER - SCAM SITE
Scam website. kept delaying my order. ordered start of december. got told on the 14th that there was going to be a minimum of another 4 days before it would be sent. Don't use website
Add claimed features phone did not have.
When phone returned, DWI demanded my pass word to google account to 'unlock'. As if anyone would provide that. Got refund after complaint to PayPal.
Not so hot.
To many questionable reviews.
Didnt have stock and got various excuses.
Days before replies to emails.
Got refund after complaint to Ppal
Easy navigation on the site, great range of products and prices. Quick and easy dealings from ordering to delivery of my chosen product.
Very poor after sales service
Purchased a Microsoft Surface Pro 4 which started having issues a few weeks before 12 month warranty expired (which is order date, not the date we received) Sent photos of problem with request for repair or replace. Received advice to return to Microsoft locally (Microsoft website stated warranty expired 6 months earlier!) Received email from DWI on how to prepare device for return (Very confusing, related to mobile phone, not tablet) Finally requested advice on how to return only to be told "Sorry that as refer to the record, the warranty is passed. We suggest you to have it to inspection locally by your cost. Thank you." Purchased the same device from local retailer and have a 2 year warranty! Should have read the reviews 12 months ago :/
It's very easy to navigate the store and find what I want, I'm very satisfied with the range of products, and I'm satisfied were you with the quality of product(s) I bought it.
I bought a Tamron lens from this website, The price is much cheap than other online digital shops, I order last Monday, I had received in a week. Cheap product, fast delivery.
I have never been let down by this company
I've ordered 7-8 products including phones, cameras and laptops from DWI since around 2010. Their products have always arrived amazingly quickly, in perfect order. They are usually (but not always) the cheapest on the net. They have some fantastic offers if you happen to be looking at the right time. How they get goods door to door from Hong Kong to the Blue Mountains NSW within 3 business days is unbelievable. I have read some very negative reviews about their carrier since it was merged into Toll (Toll-Ipec) but I have never had a prob...lem, and I've lived in two different places since dealing with DWI. I agree with somebody further back saying he thinks they have improved: delivery times were still pretty quick at 5-6 days in the past, but they've now halved! A company I am very comfortable ordering from.
Pleseantly surprised by the service
DWI was really good considering that I had bitter experiences with HK based websites. DWI was professional, genuine and has provided me good quality product. Even standard shipping was fast. I would recommend purchasing from DWI. They provide the best rates around internet.
As always, easy to shop online with DWI! The transaction was seamless and the camera arrived on time. Price was good too.
Enjoying the product,loving it!
The product i needed was easy to find with the reviews which helped me to buy the product. Very satisfied and highly recommended product.
Warranty non existing
Warranty non existing. Rude reply when asked for help. Lost $270. Never again. Don't get cheated like me. The warranty is non existing.
Excellent transaction; arrived in time in excellent condition. Recommed to all
100% satisfied; goods arrived in time and was exactly same as was described.Will recommend to all; excellent seller; asset for online shopping.
If it wasn't for bad service by Toll delivery would have been 5 stars
DWI have good prices and easy to use web. But please stop using the horrible Toll for deliveries. They didn't update heir tracking page regularly and their delivery person didn't even knock my door while I was at home and had to pick it up personally from alternative pick up point.
The store is very easy to navigate and provides a broad range of products that are current. The products are good quality and quick, easy delivery and payment options make purchasing a breeze. Highly recommend the site.
Wonderful product and good service
It's very easy to navigate the website and find your products, there are a wide range selection and price is attractive.
Questions & Answers
I bought a Garmin 945 in July last year. It has broken down, with 12 month can i please get it replaced
Hello, I have bought the ipad 2019 128 gb but it has not arrived and has been returned. The error has been the delivery address, can you change it?
I have purchased the ASUS ZenFone 4 , Green on 21/12/2017, from 1 week I have been experiencing audio problem, my phone is showing headset symbol even though I haven't plugged in, audio is not working at all, I'm facing very difficult .I am requesting you to give me a new set, as it has two- year warranty as you mentioned . Looking forward to hearing from you ..Thank you very much ..
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