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Dinkleboo

Dinkleboo

3.0 from 30 reviews

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Reviews

Review distribution

5 star
13
4 star
0
3 star
2
2 star
5
1 star
10

Ros Mitchell

Ros MitchellGreater Melbourne (Metropolitan), VIC

name labels

published

I Brought some Christmas labels , very clear and easy to read. They are easy peel and sticky. l think they arrived fairly quick, l would buy from this site again.

Product Quality
Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review


Nerina

NerinaSydney, NSW

  • 3 reviews

So impressed with product and speed of delivery

published

I ordered 6 books for my grandchildren. It was easy to put together on the website. I got the books today, was so impressed with the quality and how quickly the books were delivered. I highly recommend this company. Thank you I cant wait for my grandkids to see the books and will definitely order again in future.

Product Quality
Shipping
Return Claim MadeNo
Goldies

GoldiesWoodend

  • 2 reviews

Lovely gifts

published

I bought Xmas books for my grandsons they are very cute, the boys will love them. Mum & dad will love reading them to their kids. Definitely recommend them to my friends

Product Quality
Return Claim MadeNo
Red

RedVictoria

Pleasantly surprised

published

Fantastic product, cheap price prompt deliver only about a week from placing order to receiving 2 personalised books at my door.

I had Read a few negative reviews around quality and delivery and originally had trouble making payment through paypal took 3 attempts to process, so didn't expect much based on these things and the cheap cheap prices. But was willing to take the gamble.
Over all I was Very impressed with the delivery speed and quality of my order cannot fault, Simple storey lines and adorable illustrations

Product Quality
Shipping
Return Claim MadeNo

jennifer

jenniferMetropolitan Adelaide, SA

books

published

Just received 2 personalised books a colouring book & a mug, all of which are great , cant wait to give to children, all well packed with quick service, will be using again,

Product Quality
Return Claim MadeNo

noeleen d.

noeleen d.Richmond-Tweed, NSW

  • 5 reviews

Happy customer

published

Just received the two books I ordered.
Wow such fast service and the books are beautiful, so colourful and looking forward to seeing my grandsons face when I give them to him.
Thanks

Product Quality
Shipping
Return Claim MadeNo

Red Shoes

published

thank you for quick response emails communication. My Personalised book for my grand daughter arrived well packed and no damaged. The book is absolutely awesome I will definitely be using you again.

Return Claim MadeNo

Kate

KatePerth, WA

Don't waste your money!

published

I bought pencil stickers for the kids pencils not even 5wks into the school year and they are already peeling off. I have bought from other companies and they last the whole year and more. But thought I would try Dinkleboo as it saved me abit on $$. Waste of money not even lasting 5wks.

susan

susanmelbourne

Too much time wasted on phone calls and emails.

published

Lost half my order I work in child care so ordered early before everyone left for the year. Lots of emails no answer finally got someone, said sorry we will resend, great waiting, waiting got hold of them after several attempts and lots of wasted days, how do I get a refund? you cant if you don't return items that you say didn't arrive, all personally named so definitely don't need two lots if they think I kept them which is the impression I got, Lesson learnt don't order again, several people said they had trouble with their orders but I didn't listen.

Great customer service

published

I purchased name labels and my previous address of 5 years ago was set as default. After a week of not receiving the labels I emailed them. Dinkleboo postage is very quick so I knew something was wrong. A lovely lady named Hayley said they had posted it over a week ago to my previous address. I was in a panic and emailed her. She very kindly-at no charge- is sending the labels again to my correct address-even though it was my mistake. I am a kindy teacher and I always recommend parents to purchase labels from Dinkleboo for their stationery items. I definitely recommend.


Carolyn

CarolynHigh Wycombe

  • Verified customer

Improved Customer Service

published

Having had a bad experience and written to Dinkleboo about it, I was offered a replacement snow globe if I paid the postage, which I duly did and then received the snow globe required. The person assisting me was helpful and reasonable.


Ash

Ash

  • 10 reviews
  • Verified customer

Fast delivery, nice products.

published

Their customer service is very good, I did have a problem with one of the books having creases in a few pages, I messaged them and within 24 hours they replied and are sending a replacement..
I bought snowglobes, books, a bottle opener, a cooler and a chopping board, all personalised. The snowglobes are great, thick and sturdy. The books look great, bright colours and pictures. The bottle opener and can cooler also look great, clearly labeled/sketched on, not blurry or crooked in anyway. Everything but the chopping board was delivered 5 days (including weekend) after ordering! Will be ordering with them again.


BAW

BAWSydney

Sent my photo book to some random person

published

Dinkleboo sent a photo book that was made for a friend to a random person in another state. They wouldn’t admit their error and said if I wanted another one I would have to pay for it.

They wouldn’t contact the person whom they sent it to to try and recall the photo book. This has photos of my children in it.

Extremely poor customer service and you get what you pay for.

I would recommend Photobooks Express or Snapfish as I haven’t had any issues with them.


reviewqueenfromnz

reviewqueenfromnzMelbourne

  • 29 reviews
  • 14 likes

Love the labels

published

I have ordered all my childrens labels off Dinkleboo, I love the colours, the picture options and not to mention the price!
I always stock up when they have sales on and my girls love picking what design they want!
I have not experienced labels falling off of containers or fading etc but I handwash all of my childrens bottles etc.
I also brought personalised christmas books which i thought were amazing value for money not to mention my kids love having their names in a book.
I have recommended this website to a lot of friends and family aswell as purchased gifts for them.
Will def order more again soon!

Jess et al

Jess et alAU

  • 10 reviews

Labels where the print comes off in 1 month? Updated

published
Sheils

Sheils

  • 3 reviews
  • 2 likes

Disappointed ..Now poor Quality

published

Have bought these labels previously and they lasted however purchased some January and despite diligently following instructions they peeled off and faded in 2 washes. Poor quality.. don't stick.


MumOfBoys

MumOfBoysAdelaide

  • 6 reviews
  • 1 like

Don't purchase the 'dishwasher safe' labels... because they're really not

published

Lesley

LesleyLonetree

Disappointed

published

I ordered a book from Dinkleboo and looked over it and seen an extra letter was added to a word but when I went back to correct it I accidentally hit accept. I immediately chatted with someone online who said no changes could be made even though it had not gone through, I called the company to see if they could correct it and waited for 10min until I got a message that said I needed to leave a voicemail and they would call me back and STILL have not received a call. I understand I made a mistake but I also tried to get it corrected within plenty of time. Completely disappointed


Fair and reasonable

Fair and reasonableBRISBANE

  • 8 reviews

I gave up and got a refund

published

I bought a voucher from Groupon, for a 20 page photobook, 20x12, hard cover. The price was about $18 so I thought it was pretty good.

With some excitement, I logged in to DInkleboo and began working out how to make my lovely photo book of our xmas holidays in Thailand. OMG what a shocker of a site. Not intuitive at all. Very confusing. I could not work out how to upload photos, then I couldn't find how to do simple templates and then, well, trying to make it all work was just too hard.

It was so hard, I contacted Groupon, told them the story and they gave me a refund. Thanks Groupon. I've now gone on to Snapfish and the job was done easily. It just so happened that Snapfish had a half price discount, so it cost me $19.90 anyway!!


HMG

HMG

  • 3 reviews

Very poor quality for photo book

published

I also ordered a photo book from Groupon with Dinkleboo. Was so hard to load photos and move them into the correct order I nearly gave up. Six months later had another go and finished the book which ended up costing an extra $69. Book came quite quickly and was so disappointing as the photos didn't fit the pages, half a person face on some pages, and some look way out of proportion. Very poor pixelation of the photos when my camera has 12-megapixel and the photos used were very good quality. Would never use them again as waste of time and money. Incredibly poor product. I have done a photo book with another company and they were great. Forgot the name so bought this. Never again.


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Questions & Answers

Amie

Amieasked

how fast has the delivery been for everyone? It's my brothers birthday in 4 days and I just ordered a personalised book for him but I'm worried it won't come in time, should I get something else just incase?

No answers

Jenny

Jennyasked

I bought 3 drink bottles, is there a seal or something? Can’t drink out of any of them,

No answers

Get an answer from our members and Dinkleboo representatives

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