Mr Toys Toyworld

Your programming team needs to look at the store locator program. I have wasted my time trying to find stores located in nsw with the product I want to purchase. Only queensland will come up

This time of year it can get pretty stressful buying gifts but your staff member Melissa was not helpful but extremely friendly. She is definitely an asset to mr toys.

Wow!!! Incredible staff, so helpful, friendly and patient :)
Knowledge of products & where abouts in store they were..
Easy and stress free shopping
I Will definitely be returning to this store.

This is now my third christmas purchase for christmas. One online and also at the Carindale Store. I must say customer service is fantastic. Knowledge of product in store and aisle number was fantastic. Cannot fault that at all. I wish more stores had such great customer service.

Recently David assisted me in the Toowoomba store and was an incredible help with extensive product knowledge across multiple ages. I was specifically looking for non technology based products for my sons birthday and he was able to find me something within my budget that suited perfectly. Would highly recommend the staff in this store who went out of their way to help!

Just wanted to leave some POSITIVE feedback, as we live in a world of negativity. From my initial phone call to completion of transaction, Rachael at the Burleigh store was awesome and brightened up my day :)
Good Luck to all in retail over the next month and Merry Christmas!!!

Oliver from the Chermside store was an absolute pleasure to deal with. The store was enormously busy but when I needed help to find a specific item, he quickly put me on his "To Do" list and nothing was a bother. What a lovely surprise in this climate of angry people to find such a happy worker. Great job Oliver- you have converted me to Mr Toys!!!!!

Staff friendly, helpful, and professional. The staff member serving was very patient and we would recommend Mr Toys Toyworld without hesitation. Mr Toys Toyworld store layout very customer friendly and easy to check all the products, very helpful for elderly customers.

Had the absolute pleasure dealing with Jo from this store she went well above and beyond to help me amazing customer service,Great work Jo thank you so much
Julie McDermott
Melbourne

Visited the Browns Plains store recently and had great help from the friendly staff. Nothing was too much trouble. Didnt have what I wanted but called another store. Would highly recommend.

Was trying to find a "bingo" toy from "bluey" which had sold out at this store, everyone was helpful and polite. Helped us find it and get the toy put aside at another store.

Mr Toys Toyworld have an absolutely brilliant online website, so easy to use and their products are wonderful! We have just received the Frozen Play-Doh fountain in the mail and it is perfect!! It was so well packaged and such care taken too - we were so impressed. We have received top speedy service from Mr Toys Toyworld and we can never thank them all enough for making a little one very happy for her Birthday with such a top product!! Thanks everyone over there at Mr Toys Toyworld!!

Always has what Im looking for, well stocked, great prices, helpful and friendly staff. They offer gift wrapping and the store is very accessible. I high recommend Mr Toys in McGregor.

Did not get a chance to actually buy products, wanted to do my Christmas shopping, but staff in store was so unpleasant, we left empty handed (@ Brisbane Northside store) Customer service poor.

I was looking for some butterflies for a reward for my young students hard work and their daily practice. The store I went to, could only find one even though their computer said they had more. The young man serving me said they had another store that had more than enough. I needed 10. He went on his day off and collected them so I could get them on Saturday. This enabled me to give the students their surprise on Monday. I dont think I have ever had staff go out of their way like that to help a customer. You should have seen the faces of the girls they were so happy and proud of their special surprise. Thank you, Mr Toys.

Purchased a Lego advent calendar for my son, it looks amazing! Cool little figures, so much fun as oppose to standard chocolates. Massive Lego fan. Very exciting to see what you'll get opening the doors every day throughout December

I went into Mr Toys Chermside with a tricky request. I wanted to change the item I had on Lay buy and have the new item price matched. The staff were so helpful!

The best customer service and value of money. They price matched with no question. The staff were very friendly. A great lego stock. We checked other retailers and they were by far the best.