Mr Toys Toyworld

The beautiful staff at Chermside are so so helpful. They suggested a different product and gave me reasons why. I even went back and bought something else as well.

I came to the store to purchase Lego. I spoke with Jo and Tim and mentioned it was too expensive. They immediately wanted to keep my business and went online to see if they could price match with another store. They found one and saved me $30.00 immediately. Well done to Jo and Tim! Fantastic service too!

Very reasonable prices and prompt postage. i received the items within 2 days of ordering. I would shop here again.

Hanna provided great customer service with lots of follow up calls. I really appreciate her help and passion for her job. Thanks so much Hanna !

Great customer service the shop is an exciting experience with so much to offer made me feel like a kid again

Mr Toys processed my original order and I was updated with tracking information very soon after placing the order. After extended delays in delivery that was out of the control of Mr Toys, Louise and Hanna in Customer Service and Support have been extremely pleasant and helpful in assisting me and arranging replacement of the missing item. The response from the Mr Toys team has been outstanding. Thank you for the great service.

I was so lucky to find what I wanted at Mr Toys. I just hoped it arrived in time for my granddaughters birthday. Ordered Wednesday - received Friday!! Brilliant service. Yes, I will be using Mr Toys again! Thank you Mr Toys!!!

After pulling apart my sons RC car, I didn’t think I’d be able to find the parts to reassemble it. Jo form the Springwood mr toys was very knowledgeable and extremely helpful! Had me all sorted within 10 minutes. Friendly too! Thanks heaps Jo.

Kawana I was served by Hudson , best sales person I have ever met for knowledge/people skills/politeness/and the customer service thankyou

Our son admired a remote controlled boat, on the shelf.
The store attendant discreetly helped me get it from the shelf, pay for it & then stored it behind the counter until I could come back later that day without my child.
Thank you MrToys Helensvale, for being Santa’s helper this year!

Toys were wrapped beautifully and labelled individually
High quality toys received with plenty of time to spare
Children were very happy with their gifts
We highly recommend Mr Toys Toowoomba for excellent service and pr
Special thanks to David and Jen

Was so rude in Burleigh store had to wait over 4-5weeks for an item I was told was on its way weeks ago. Was told many of different things due to having no truck.

Ordered toys for Christmas in mid November. No sign of them, not dispatched according to order status and no response to my emails. Shocking service

Spectacular customer services skills from Joe, she went over and beyond to help us find the right usb charger for our RC car, her service was supreme, employee of the year goes to Joe

Thank you so much will definitely be coming back to Mr toys springwood

Alec went above and beyond to help me find my Christmas gifts for the kids. I couldn’t of asked for better service. He was super kind, very helpful, and soo patient (I can be very indecisive). Thankyou Alec (at Springfield Orion) for making todays shopping trip super easy.