Outstanding Customer Service
I recently purchased 2 dragons from your Rothwell Store, QLD. For the second time, Christmas being the first, your staff have gone above and beyond to get me the gifts I needed. Rhiannon called multiple stores to locate the one they didn't have in stock, then arranged for your store manager, Cathe, to collect the items from another manager at a meeting the following week. Jo assisted me in store on the day when I collected it and found a box big enough for everything. Your members of staff are invaluable and I'll be sure to continue shopping with you. Kindest regards Natasha
Thank you Mel and Ash for your wonderful
assistance today. You both were very helpful and went above and beyond to assist me. Thank you again! Great work again! Sheena Walker
Love the Micro Scooter! from Mt Gravatt Mr Toys
We bought a three-wheeler micro scooter for our son (Red because it is FASTER!) and he loves it. Rides it at home and loves to take it to the park!
Brown's Plains Store
The wonderful staff at this store are an asset to the company
I went in with little facts about the item I was after. (my 3 year old grandson had informed me of his birthday wish)
The young lady there (Breanna) knew exactly what I was after.
Ryan at Loganholme store very helpful and professional in him ordering product from another store and remembered my christian name without any prompt when I collected it. Great service Ryan
This is perfect
To day we shop in Mr toy store with my two grandsons. It was William Birthday he is five. We funded the store was well stocked. William chose Shock Blaster, which keep him busy all day. Sebastian chose Micky Microphone he was dilated with it. We found the store was a little expensive but well stocked. We had a good day.
Pop fan not happy
Mr toys at Loganholme I am a Funko pop collection I went to ask about chases only to me told that they will take my name and wen one comes in they will call me to come get it this takes the thrill out of collecting
The loganholme Hyperdome store exels in customer service
this is the second time I have gone to the Loganholme store looking for a particular toy for one of my grandchildren and each time the young man serving has gone above and beyond his duties to assist me.
This time he found where the toy I required was and arranged to get it in for me and contact me when it arrived.
Great customer service.
The Products we got are awesome!
We got a few things for the kids, a Puzzle for my wife and some Pokemon cards for myself.
We are all very happy with our purchases and the friendly staff who work there at the Browns Plains store.
Karl & Amy
Great price and super quick
Ordered a Hot Wheels slot car set late Friday and was delivered in Melbourne early Monday. Super! Price was very competitive and we are happy to recommend this retailer for all toy sales.
Lovely friendly staff
Went to toy world in Logan and they had such a great variety of toys, all good prices and looked to be high quality. The staff were extremely friendly and helped us find what we were looking for. We will definitely be back
Excellent customer service
I would love to commend Linda and Ash from Springwood store on there outstanding customer service and that’s why I keep going back there . I can even ring Linda on the phone with a query and she’s always so helpful . When I take my grandchildren in there, Linda makes a big fuss over them and has fun as you do in a toy shop . She always has a smile and brightens up your day and always makes my shopping experience a pleasure . Today I’m going back to purchase the John Deere Gator for our grandson.
Keep up the good work girls
Thankyou Mr Toys
Top Notch Customer Service
Top Notch Customer Service - Outstanding, friendly and efficient. Thank you Mr Toys Capalaba for making the extra effort- one which you rarely experience now days. I won’t be shopping elsewhere!
Great store Manager
Wow What a great store. So happy with product and service. Will recommend to everyone.always has what I'm after and more. Store manager was helpful with what i needed.
Thankyou mr toys
Daughter very happy with these figures, perfect size and depiction of favourite Disney characters. Only problem is getting addicted and buying more! They’re so sweet, thanks for quick delivery! Peace
My granddaughter lost her beloved Baby Alive Luv n Snuggle doll so I searched the internet to find another.
No, I couldn't find one anywhere. Then I happened on Mr Toys Toyworld.
Yes they had one left, I ordered it on the Thursday night, rang on Friday morning to add another thinking it would take a few days to process.
No the doll had already been dispatched and I just received it this minute from QLD on Monday.
Now that is exceptional service.
Thank you so much.
Yes I found the original one hidden in my bed!
You saved my life and we have a spare.
The staff at Indooroopilly Mr Toys Toyworld were fantastic. They helped me in finding what i was looking for in the store. I found Perry very good and a credit to the store, same with all the other staff members there.
Mr Toys Toowoomba
Old fasioned service with a smile and staff are always happy to help. We had a problem with a faulty product once but was sorted out promptly and in a very friendily manner..
Ross H M
Great service, great product in great time, greatly appreciated.
I placed an order through the web site that was promptly answered on Thursday and delivered interstate Monday afternoon. I knew exactly where the order was at each stage/step. Ross.
The staff in this store were helpful and were very prompt, I didn’t have to wait around like in some stores. I Would choose to shop there again. Thank you.
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