First Class First Impressions.
I dealt today, and on a previous occasion with Catherine.
Catherine was professional, obliging, and a breath of fresh air.
Recommend Mr Toys to all my friends and family. Well done Catherine.
Ben has been extremely helpful and very friendly every time I’ve shopped here. He has helped a lot with my questions on specific products. Highly recommend coming here for anything warhammer or things for the kids. Brilliant range of stock
Helpful and kind service
Mel S was exceptional at Springwood. She didn't hesitate in helping with my purchase and the information and personal experience with the toys, very helpful.
I had my baby with me in my arms and she assisted with carrying the toys to the counter and car.
Sarah at the Hyperdome and Jo at Springwood. Exceptional service. Great team work.
Sarah at Hyperdome went above and beyond! Happy to help, friendly, excellent knowledge of the range and as hopeful as I was that we’d find What I needed. We did!
Customer service 100%
Daniel was of great assistance to my boys and I. He didn’t have the product instore that we were after but found out when they would be getting it so we could come back. Gave us some great board game ideas was very helpful and happy and you are lucky to have such a great employee!
Great service and range of model products
Mr Toys at Kessels Road Macgregor, have the largest range of model kits and associated accessories I have come across. The staff are very helpful and friendly in answering any queries.
Great service from Corey at Indooroopilly Mr Toys Toyworld!
Visited the store today
to enquire about a product and even though we weren't going to buy today, Corey was very helpful, friendly, and showed us a lot of items relating to the product. These days it is hard to get good service, and this was exceptional. I had 3 little children with me at the time and can assure you, this visit is an investment for the future of that store because of his assistance. Thanks Corey
Last week I went to Mr Toys Queen street Brisbane, Perry and Renee were amazing and went out of their way to get a product in for me
The nicest staff
Love shopping at Mr Toys Toyworld with my grandsons. I find the staff and I shop at Indooroopilly and Jindalee. The staff so helpful and kind to the little boys. I have shopped at Toowoomba once and again could not fault the service, amount of choice and how ell set out the stores are
Very friendly and helpful staff
The staff at Mr Toys have been very helpful and very friendly in my recent visits. I cannot fault them. They helped me with my purchases, given advice and have shown genuine friendliness in their interactions. Keep up the great work!
Customer service is A+
Hanna has been exceptional with several different inquiries, adding a product to a recent order, and helping with the return and exchange of a faulty product. Communication has been prompt and friendly. Things have been resolved in excellent time, and products have arrived faster than AusPost predicts! Amazing!
Also, everyone else who I have communicated with over the phone has been wonderful too. There seems to be an attitude of, "no problem is too large." Very refreshing. It makes me want to specifically buy things through Mr Toys because I know if there are any problems, they can be resolved hassle-free. Keep up the good work.
Very patient and friendly
Ryan is cheerful and friendly. He greets every customer who enters and is good for a chat. Patient with my children who would spend hours there if I let them
Fantastic Shop and Employees
The shopping in this store cannot be underestimated through the wonderful staff and customer service. The staff go well beyond what is required in that they are always welcoming and go out of their way to satisfy their customers. I have always experienced exceptional customer satisfaction when shopping in their store and would highly recommend the store to anyone.
Amazing customer service!! Particularly Lorrelle from Logan Hyperdome!!
Lorrelle has been very kind and helpful, giving me great advice and finding some specific LEGO sets for me. Thank you so much Lorrelle!!! Yeah The customer service was amazing. Thank you!!!
Last weekend I went to Mr Toys at the Hyperdome
The new Ty Beenie Boo I was looking for as not I store yet.
They took my name and number.... Got a call Wednesday.
visited today and got 2 instead of the 1 I was planning on getting.
Staff were fantastic.
I travel 35 minutes from Ormiston they are always helpful and go above my expectations.
Fantastic service from Rachael at your Burleigh Waters store!
I just recently purchased a giggle n splash baby float (at an amazing price too for only $5) from your Burleigh Waters store. Rachael was absolutely fantastic and her friendly and helpful service was above and beyond anything I have received from another store before. This item was not in her store at the time, however she personally went and got one from Brisbane and I received it within a day. It was service with a smile thats for sure! What a wonderful asset she is to Mr Toys Toyworld. I am definitely one happy customer thanks to Rachael.
Great service at Toowoomba Toyworld!
I received the best advice and service at Toowoomba Toyworld recently. I needed a trike for my toddler and the staff went out of their way to help me put the bike together when I failed miserably. Thanks so much Joel!
10/10 Customer service!!!
Received the best customer service from Toy World Kawana store from customer service assistant Nicole. Very Helpful and polite. Customer service served with a Big smile & nice manners. Very Happy customer.
Best customer service
Thanks to toy world at Capalaba for searching for and finding me some Sofia the first toys as they didn’t have any in stock.. my granddaughter is so happy as am I .. I will definitely be returning to this store again
I was looking for a toy that my friend was trying to describe to me, but we couldn't find the toy that my friend was talking about. Luckily, Lochlan knew what we were talking about and he showed us directly to the toy we were describing. Not only did he direct us to the toy, but helped us with our transaction to buy the toy.
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