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Mr Toys Toyworld

Mr Toys Toyworld

4.4 from 445 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (312)
  • Return Claim MadeYes (14) · No (313)
  • Customer Service
    4.8 (323)
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Caroline B.

Caroline B.South East Queensland, QLD

Great customer service

published

Connor at the Morayfield shop was very helpful and organised Ipswich to send the Pokemon that my grandson wants for Christmas to our store.
Many thanks
Caroline Bruce
0410 549703

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMorayfield
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Best place to get gift or toys!!!

published

I love this place because the staff were very nice and the place has like every toy. So I recommend people to come this place to get toys and gifts.

Product Quality
Customer Service

The reviewer stated that an incentive was offered for this review

Outlaw RC car

published

My 10yr old loves it. Good fun and goes well. Reasonably strong. Very quick
Had an issue with car. But Tom was great and experienced very helpful man.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinyama Qld
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crystal

crystalNorthern Region, NSW

These guys are great :)

published

They are absolutely great people and there products are great too,
Very satisfied with them would highly recommend them :) :) Thanks again

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMacGregor Qld
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The reviewer stated that an incentive was offered for this review

Faye

FayeSouth East Queensland, QLD

Great service from Mikaela.

published

Mikaela had great product knowledge and was able to recommend which rc car to get for my grandson. Fabulous service. Keep up the great work.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationJindalee
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Hassle free buying an RC Car

published

The two staff members Tom and Shannon both did excellent jobs as i came in on consecutive days and had two different problems for each yo help with.
Helpful , Knowledgeable and Excellent customer service.
Have been back since due to their awesome work.
Cheers

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKawana - Sunshine Coast
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Kim

KimCentral Highlands and Goldfields, VIC

Excellent service

published

Hanna was absolutely amazing with helping find the exact cars I was after for my son. Couldn’t have been more happy with the communication and service I received. Double thumbs up

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Pine

PineSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Morayfield

published

Recently I was shopping at your Morayfield store, when I was served by Chantelle. She helped me find an awesome toy, which I was rather impressed with her product knowledge. Chantelle was really lovely, and will be definitely returning to your Morayfield store.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMorayfield QLD
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Scott

ScottSouth East Queensland, QLD

  • Verified customer

Beyond all my expectations..

published

Thanks thomas. You've been very helpful in locating all the product's I've wanted. So exited to do this build.. Kind regards Scott beatson.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinyama 4575
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The best service from Jordan!

published

Jordan was provided the best service, helped me find the toy I was after and showed me how it works so I look like I know what I am doing when I surprise my son for his birthday.
She even has a great sense of humour!
Thank you

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationIndooroopilly
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Wonderful store and customer service

published

The staff were extremely approachable and helpful. The staff assisted us with finding our product :) we would return to this store in the future. Great work all, You were awesome

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRiverlink
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awesome customer service

published

always happy to help out and answer any questions i have and always know and have what i want/need pleasure doin business and will def continue to do my buyin here

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationriverlink ipswich
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Morgan

MorganSouth East Queensland, QLD

Best toy store in Queensland

published

The best range of toys, amazing helpful staff and really great prices. I always come here when I need presents for the kids or nephews and nieces. I always recommend this store to my friends and family.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Best range and variety by far!

published

I really like how well the organised the stores are and that they cater for all age ranges for children! The hobby model, collectible card game and action figure ranges are consistently good.

When I consider needing to make a purchase for toys, I think of Toyworld first!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationIpswich, QLD
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Luke J.

Luke J.South East Queensland, QLD

Always a pleasure doing Business with Mr Toys

published

If I ever need something I’m struggling to find I’ll always go to mr toys they are friendly, professional and always there to help, cannot rate enough 10/10 keep up the good work Capalaba!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCapalaba
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The reviewer stated that an incentive was offered for this review

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Coll

Coll

  • 2 reviews
  • 1 like

Great service

published

I walked into the shop and was greeted by two happy Female staff that told me exactly where the product was. Very happy. It was refreshing to see
Such happy workers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationIndooroopilly
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Bec

BecGreater Melbourne (Metropolitan), VIC

Best service!

published

We wanted a big lego set and I ordered it online one evening. The next day, a staff member called me to confirm the address because it was a big item and it arrived a few days later from QLD. We are in VIC. Efficient, professional service! Highly recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationonline
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Kerrod Morris

Kerrod MorrisSouth East Queensland, QLD

Indooroopilly Store

published

The staff in this store were very welcoming as I walked in the door. I needed help finding the perfect toy for a younger brother. The staff were amazing in the way they helped me pick out the right toy. I highly recommend this store.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationIndooroopilly
See all answers
1 comment
Mr Toys Toyworld
Mr Toys ToyworldMr Toys Toyworld
Daniel.

Daniel.South East Queensland, QLD

Indooroopilly The best store.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationindooroopilly
See all answers
1 comment
Mr Toys Toyworld
Mr Toys ToyworldMr Toys Toyworld

Chermside/ aspley mr toys

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAspley Brisbane Qld
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1 comment
Mr Toys Toyworld
Mr Toys ToyworldMr Toys Toyworld
Page 1 of 23

Questions & Answers

Tegan

Teganasked

I did an order on line
Roughly when will I get it and would I get it befor Christmas please ?

No answers
Michaela

Michaelaasked

Hi just wondering is there any stores on Melbourne? And is Mr Toys Touworld the same as toyworld at eastland melbourne

1 answer
Mr Toys Toyworld
Mr Toys ToyworldMr Toys Toyworld

Thanks for your enquiry. Unfortunately Mr Toys Toyworld is only based in South East Queensland. However you can purchase online at www.mrtoys.com.au We have the largest range of Toys, LEGO & Hobbies in Australia. The Toyworld at Eastland is independently owned.

Kylie P.

Kylie P.asked

I find it really difficult that when I want to buy a certain WWE figure , it will only let me select random to be sent out , I need a certain figure I don’t want to pay $30+ on the hopes I get the one I need and no doubles of what I’ve already got. Just wondering why this is the case and maybe suggest that it gets changed as I don’t think that suits anybody shopping .

1 answer
Mr Toys Toyworld
Mr Toys ToyworldMr Toys Toyworld

Hi Kylie

We totally get your frustrations! We don't like that we have to sell product Randomly Assorted also. We suggest that you call 1300 MR TOYS between 9-5pm Monday to Friday and our Online Staff will tell you what we have left in the assortment and if we haven't got the one you are looking for, they will contact the stores to try and track one down. If you call, Please ask to speak with Hanna and she will go over and beyond to get you what you are after if we stock it.

Many Thanks
Mr Toys Toyworld

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