Discount Beauty Boutique

I need the details of this company l. Actual address, phone number. Even better Samantha Vella whereabouts. I’ll gladly get 5x your money back. They need to be dealt with so they can’t make another deal like this again. Show details

Bad to the bone – Ordered 9 December 2024, still waiting. Did not know about so many people being scammed, I have joined the queue. Not Happy Jan. I cannot believe this world is so full of these low life’s who call themselves human beings. People work flaming hard for their measly money, I can only hope that they get their come uppence.

SCAM do not buy from this company – Did not receive shipping update, products or any communication. Have asked for update several times and no reply. No phone number to contact - money is gone and no products received.

Love the colours!! – This product is so cool! It goes on really easy, stays on all day and looks fabulous! Product was absolutely true to description- better! And I had in so quick!! Will definitely be sticking with this store! Show details

Love the products – Love the products I have brought from discount beauty boutique, such great prices and the postage was super fast, so easy to find what I was looking for, I'll definitely be buying again from this fabulous place ☺️

perfect for corpse paint – so happy to finally be able to live my trad-goth & metal loving dreams, foundation isn’t patchy at all and the primer helped a lot too Show details

DO NOT SHOP HERE – DO NOT purchase anything from this company and ask for a refund. Never got my products or my money back, when I asked for money back. After they took so long with shipping goods that I never received.

Things take time atm – I have been a long time customer of discount beauty boutique with an account and have had no issues until this last year. My order did take a long time to arrive, however, their website states that there are warehousing issues currently. I can only imagine how stressful that would be while trying to manage hundreds of orders. After a few months, I… Read more

did receive my order with all items accounted for. everything was packaged well and all the items are in good condition and quality. I understand there are many bad reviews right now, however; DBB are legit, everyone in Australia are in tough times right now and a little patience can help go a long way.

Do not buy from discount cosmetics, cosmetic discount, etc. they changed their names – Almost 2 yrs since they ripped me off $80 for cosmetics that didn't turn up. Even Australia Post has had complaints about parcels from discount cosmetics. They don't exist!

Scam company, no response after order – Scam website. Made an order and after 1 months th no response back on dispatch. After countless emails I never got any response. Disputed with my bank for refund. Do not use the website or make any orders. Now I have to replace my bank card because of this.

Don't order from here – Total waste of time. Ordered in Feb, didn't hear from them, then when I followed up, was told there were warehouse delays. They seemed to be very responsive up until the point that I asked for a refund (at their suggestion since they couldn't seem to fulfill my order in any sort of timely fashion), then they totally clammed up and stopped… Read more

responding to emails. Eventually had to dispute with my bank and now I've gotten a refund (now in June). What a scam.

Absolutely avoid at all costs!!! Huge scam – I would rate them 0 if I could. Avoid this site at all costs!! Purchased from this store plenty of times years ago with no issues. Then I placed an order in October 2023 and have never received it. Have sent many emails with no response. Went to fair trading and unfortunately there’s nothing they can do about it. They are no longer legit, and I… Read more

believe they no longer have any of the items they are advertising. Spend your money at glam raider, or Sephora… anywhere but this site because they will scam you out of your hard earned money. Incredibly disappointed. Please please please don’t order from here.

My order was never even dispatched – Bought an item online in February. Haven't received a tracking number, product, or the redund I keep asking for. I've lodged a claim with the Department of Fair Trading, hopefully will get my money back. Show details

Terrible no items no refunds – Not even 1 star for this company, As per all the other poor customers I too was scammed with mine going back to a December purchase and supposed delivery in January I have not received my items and still not received a refund nothing but weak excuses and lies never again, BEWARE THIS COMPANY

SCAM - request refund from your bank asap – SCAM!!!!!! Do NOT waste your time. I ordered November & paid express shipping but didn’t receive in promised time. 2 weeks later I followed up as I needed it before going overseas but was told they’ll check with the warehouse & get back to me. After returning from my trip in January (2 months after order) I requested a refund & they said they’ll… Read more

try but need to contact the warehouse if the refund is possible & will “actively follow up” & weeks later again no contact. I went through my bank & got the funds back & also saw all the horrible reviews. I emailed them that they’re a complete scam & have no idea how they are allowed to run their website. So disgusting & hope they get shut down.

Terrible – They never send out products. When you message them they claim they are waiting for stock or having trouble with the supplier but they don't refund you your money or ever send you the products. I ordered back in December 2023 and still waiting ha ha

A lesson in research, check who you are buying from before ordering – Placed two orders with this business, and after waiting the stated shipping time and hearing nothing, I decided to investigate who I had ordered from. Checked reviews both on the Product Review website and other places, and realised I had been duped. I paid with PayPal, so I placed refund requests with them which were processed immediately. … Read more

Also, I received no communication from DBB other than the initial Invoice confirmations and two emails telling me I had earned points to spend with them. Please do not order from this business and expect to receive the products, this is a setup to take people's hard earned money. This business needs to be shut down to protect the public from being scammed. Please report to the ACCC if you have not received a refund. I was lucky I paid with PayPal.

SCAM!!! – SCAM!!! Have had not shipped or cancelled my order for 5 months. Stalling when I demand my money refunded. State “technical error” and they’re working on it…. 5 months!!! Show details

Over 2 months and have received nothing – I placed an order for 3 items on the 5th of February 2024. It is now the 7th of April and I've emailed them several times now. On the 28th of Feb I received an email back after asking where my order was, and they told me they would check the status and identify and hold ups and get back to me with a detailed update. They did not. I asked them… Read more

again, on the 5th of March if there is any update, they got back to me on the 11th of March and said they will notify the warehouse team to prioritise my order, which should expedite the processing, but they couldn't give me a specific delivery date.

I don't know how this place hasn't been shut down yet. Absolute scam. I wish I had read the reviews other than the ones they have on their site, which all are 5 stars, extremely misleading. Should be illegal.

Rip off merchants ! – Ordered 10th January 2024 ,waited a month ,emailed got excuse after excuse ,then wanted to cancel order asked for refund ,now problem with warehouse systems ,absolute rubbish . I have now reported them to consumer affairs. Show details

Terrible experience! – Same feedback as everyone else unfortunately. Made a purchase, which never left the ‘warehouse’ - I’ve been chasing them asking for a refund for weeks and I can’t get anyone to even answer an email. Complete waste of time and money. Show details

Scam site. Don’t use! – DO NOT USE!! SCAM SITE. Have reported business to ACCC. No goods and no refunds. Repeated requests for refunds are met with delayed emails full of excuses and flowery language. Very sad. Money is probably lost. Show details

NEVER EVER BUY FROM THIS COMPANY – DO NOT BUY FROM THIS SITE... IT IS A SCAM THEY TAKE YOUR MONEY IN NEVER SEND YOUR ORDER If I could give a minus I would, my daughter ordered something December 2023 and now its April and I still haven't received the order I've sent multiple emails and the keep coming up with excuses, they had no intention of sending the order... They are using… Read more

this shonky business to rip us all off and get rich doing so... PLEASE PLEASE PLEASE REPORT THIS TO ACCC THIS COMPANY NEEDS TO BE SHUT DOWN IMMEDIATELY

DO NOT BUY FROM HERE – Wish I could give them 0 stars. Pathetic non-existent customer service. No product received. Thankfully I paid via PayPal so have been able to receive a refund. I never write customer reviews but had to for this because I'm no annoyed. People like this suck