Discover Australia Holidays

Do yourself a favour do not book a holiday with discover australia I have been twice before and holiday was ok its the staff not communicating between flights department i have booked again but it's been that stressful i don't even want to go now was supposed to be a nice holiday with my family they assured me we would all be on same flights 7… Read more

people but not the truth has cost me more money and still not all on same flights. Not even sure we are staying at same motel not happy won't be booking again

Booked a DARWIN all inclusive tour in Oct 25, for 8 Feb 2026, a day before we were to travel i had to confirm tours with travel in Darwin, which when i did was told all tours were cancelled with the exception of City tour, asked tour to be cancelled… Read more

and be refunded, was refused as they maintained they were un aware, ultimately they advised yes, tours all cancelled however unable to cancel tour as flights were prebooked as well as hotel, asked for voucher, was informed not possible, however decided to proceed at least to enjoy our stay there. Hotel provided was mentioned 4 star, but left a lot to my expectations our 51st wedding anniversary was a nightmare . I was told i would be refunded all the cancelled tours by one of their senior Mgrs Mr. Nic, to this date no refund no communication back, rang Nick unavailable, mind you we paid this company in Oct 2025 the full amount. I am still awaiting a refund, be careful if you book and they cancel tour your refund may take ages for no fault of your own. My suggestion is to book directly with Hotel, Airline, and tours as they use 3rd party operators and would cost much cheaper i realised when i was in Darwin and did my own research. MY booking No was 865181 This company is happy and pushes to take your money but when they need to refund to no fault of the client they have excuses etc.

Booked in March 2025 to travel Indian Pacific to Perth then 4 days in Perth in January 2026. We have received nothing from Discover Australia since receiving a booking confirmation with TBA for the additional excursions we booked and have been left… Read more

with no way of joining the Rottnest island tour we paid for. Phone is not answered, emergency email bounces with mailbox full error.

Hubby and I booked through Discover Australia Holidays to go to Cairns to celebrate our 50th wedding anniversary. Fantastic holiday. Lovely accommodation. Very well organised tours. Unfortunately, I received the email to choose a later flight too… Read more

late to change without cost. Consequently, we had to pay a fair amount out of pocket to fly later. Other than that, I would book another holiday in the future with this company. Recommend

I want to share an experience which is not a criticism or complaint about the provider. I say upfront that the staff handled everything professionally and competently. The point is about the effect of booking a holiday through an agent rather than directly with the end provider. I booked a holiday in early January with Ignite Travel for a few days… Read more

on Hayman Island in March . The cost was a little over $4,000. A short while before the travel date I had an unexpected medical condition which ruled out my ability to travel. The cancellation policy had the effect that the proximity to the travel date, I forfeited 60% of the cost at the hotel. In addition, the airfare valued at around $1,300 for two of us was able to be preserved as a credit to be used by January 2027 but with the loss of &109 per passenger for re issuing the tickets. So the net result was I got a little over $1,100 refund from the hotel cost and a reduced value in the air fare. So lesson learned. I repeat, no complaints about Ignite Travel, they were marvellous, just doing their job within the policies of the company. I give them 5 stars. However I’ll think twice next time about going through an agency.

This was a wonderful holiday which began with the two and a half day Ghan trip from Adelaide north to Darwin, followed by a range of comprehensive visits to national parks and around Darwin itself (including its harbour) over the following five… Read more

days. The holiday progressed in almost exactly the same way as advertised in the various publications viewed prior to booking right down to meals, excursions, accommodation and actual costs. Any additional expenditure over and above that included within the package was absolutely minimal. The Ghan itself, keeping in mind this is a relatively old train, was otherwise really terrific, as was the interaction with our fellow Gold class passengers in the lounge and meal coaches. The Gold class accommodation is a tight fit, and your first few hours on board requires a degree of space management understanding (choreography?) with your partner to keep out of each other's way, but it is entirely manageable - and keep in mind the majority of your time on board will be spent in the lounge and dining coaches. My only other relatively minor comment is that there is a tremendous amount of activity crammed into those eight or nine days and towards the last couple of days we became a little tired, but otherwise this was a really fantastic overall trip and highly recommended.

We recently completed a 6 day "Dynamic Package" trip to Perth with Swan Valley, however I arranged and paid for our own flights as did not wish to arrive at 11pm to midnight to be ready for a 7.30am departure the next morning for first day trip, as they usually book the cheapest flights. The "superior 4 star" hotel was not superior at all -… Read more

foyer, bar and dining areas clean and tidy but our room was very dated (bathroom from the 1980s) and the bathroom dirty with mould in the shower. The tours, both bus and river cruises, are outsourced to different suppliers so the descriptions of the tours provided by Discover Australia do not match the actual tours provided by the suppliers, as they don't update their website descriptions. You need to go to the actual suppliers' websites to get accurate descriptions of the tours, some of which do not meet expectations. The actual suppliers of tours were very good with up to date websites. Also, some of the tours are not designed for the "physically challenged", who are unable to walk the distance from bus drop-offs the the actual tourist attraction, or they are expected to climb stairs - with no alternative arrangements provided - something that is not catered for by this company.

Most are good, pickup times and places are in time, and tour guide is good with description in details. Need more time (need extra 30 - 60 min) in some famous places of interest to explore more. All others meet my expectation. Show details

I was very impressed with the value for money for the trip I took to Perth during March 2026, the staff notified the day before each excursion. I have sent a reply before but didn't hear if it was received, the only complaint I made was because we sailed to Rottnest Island on the Saturday I thought the lunch cruise on the river the following day was too repeated & may have gone up stream instead.

We booked our holiday last year for January of this year and were very impressed with how smoothly everything fell into place. We enjoyed all the tours, our hotel accommodation and all involved with the holiday. Thank you Show details

We had a wonderful relaxing holiday break. we were very well looked after from start to finish. The inclusions in this package were above what we expected and really great value for money. We paid a bit extra to get Qantas flights which we were then able to get an upgrade to business class on our flight home which was a perfect ending to our trip. Show details

Easy to book over the phone. Good communication. 2nd time booking our annual holiday with Discover Australia Holidays. Unfortunately some of our tours were cancelled due to the weather but a refund was offered and received promptly. Would recommend. Show details

Trip was wonderful....all travel details taken care of by the company successfully.Resort was comfortable, but it would have been good to be able to have a breakfast at the resort. Show details

We recently returned from the Discover Australia 6 day Perth package from Adelaide. It was very well organised and great value for money. From the excellent service offered by our valet airport pick up and drop off, to the very comfortable and central hotel accommodation, which included a very good breakfast. The tours included were excellent.… Read more

We couldn't fault this holiday package. Would definitely use this company again Maybe add another day to cover Rottnest