Discover Australia Holidays

Communication, transfers, flights, activities all excellent. 5 star luxury hotel turned out to be a self catering apartment that self assessed itself as a 5 star. No official assessment. Called Craig at Discovery who quoted the small print saying not Discoverys problem. Very dissapointed. Never book them again. Show details

Booked a DARWIN all inclusive tour in Oct 25, for 8 Feb 2026, a day before we were to travel i had to confirm tours with travel in Darwin, which when i did was told all tours were cancelled with the exception of City tour, asked tour to be cancelled… Read more

and be refunded, was refused as they maintained they were un aware, ultimately they advised yes, tours all cancelled however unable to cancel tour as flights were prebooked as well as hotel, asked for voucher, was informed not possible, however decided to proceed at least to enjoy our stay there. Hotel provided was mentioned 4 star, but left a lot to my expectations our 51st wedding anniversary was a nightmare . I was told i would be refunded all the cancelled tours by one of their senior Mgrs Mr. Nic, to this date no refund no communication back, rang Nick unavailable, mind you we paid this company in Oct 2025 the full amount. I am still awaiting a refund, be careful if you book and they cancel tour your refund may take ages for no fault of your own. My suggestion is to book directly with Hotel, Airline, and tours as they use 3rd party operators and would cost much cheaper i realised when i was in Darwin and did my own research. MY booking No was 865181 This company is happy and pushes to take your money but when they need to refund to no fault of the client they have excuses etc.

I am dissapointed about this company which their refund processing. Since 12/2025 we informed them the cancellation because medical condition, up to now they didnt refund and give us no timeframes to wait.

Booked in March 2025 to travel Indian Pacific to Perth then 4 days in Perth in January 2026. We have received nothing from Discover Australia since receiving a booking confirmation with TBA for the additional excursions we booked and have been left… Read more

with no way of joining the Rottnest island tour we paid for. Phone is not answered, emergency email bounces with mailbox full error.

Hubby and I booked through Discover Australia Holidays to go to Cairns to celebrate our 50th wedding anniversary. Fantastic holiday. Lovely accommodation. Very well organised tours. Unfortunately, I received the email to choose a later flight too… Read more

late to change without cost. Consequently, we had to pay a fair amount out of pocket to fly later. Other than that, I would book another holiday in the future with this company. Recommend

Our Ghan experience was wonderful, the staff went above and beyond expectations to ensure our trip was most enjoyable. We met some great likeminded guests and had lots of fun and laughter together. The excursions were very well organised, and… Read more

enjoyable with plenty of choices. The food and wine on board was exceptional as was the service. The only downside was the Terrace Hotel in Adelaide certainly not the standard of accommodation we were expecting. We also unfortunately left a camera on the bus that transported us to our Darwin hotel. We reported it as soon as we realised, we didn’t hear anything further sadly.

This was a wonderful holiday which began with the two and a half day Ghan trip from Adelaide north to Darwin, followed by a range of comprehensive visits to national parks and around Darwin itself (including its harbour) over the following five… Read more

days. The holiday progressed in almost exactly the same way as advertised in the various publications viewed prior to booking right down to meals, excursions, accommodation and actual costs. Any additional expenditure over and above that included within the package was absolutely minimal. The Ghan itself, keeping in mind this is a relatively old train, was otherwise really terrific, as was the interaction with our fellow Gold class passengers in the lounge and meal coaches. The Gold class accommodation is a tight fit, and your first few hours on board requires a degree of space management understanding (choreography?) with your partner to keep out of each other's way, but it is entirely manageable - and keep in mind the majority of your time on board will be spent in the lounge and dining coaches. My only other relatively minor comment is that there is a tremendous amount of activity crammed into those eight or nine days and towards the last couple of days we became a little tired, but otherwise this was a really fantastic overall trip and highly recommended.

We recently completed a 6 day "Dynamic Package" trip to Perth with Swan Valley, however I arranged and paid for our own flights as did not wish to arrive at 11pm to midnight to be ready for a 7.30am departure the next morning for first day trip, as they usually book the cheapest flights. The "superior 4 star" hotel was not superior at all -… Read more

foyer, bar and dining areas clean and tidy but our room was very dated (bathroom from the 1980s) and the bathroom dirty with mould in the shower. The tours, both bus and river cruises, are outsourced to different suppliers so the descriptions of the tours provided by Discover Australia do not match the actual tours provided by the suppliers, as they don't update their website descriptions. You need to go to the actual suppliers' websites to get accurate descriptions of the tours, some of which do not meet expectations. The actual suppliers of tours were very good with up to date websites. Also, some of the tours are not designed for the "physically challenged", who are unable to walk the distance from bus drop-offs the the actual tourist attraction, or they are expected to climb stairs - with no alternative arrangements provided - something that is not catered for by this company.

From the start of booking our trip to Cairns and Port Douglas appeared well organised and we were kept up-to-date on most matters. A change to the fight times from Melbourne to Cairns was okay but we should have changed to another flight had we realised another flight time would have been more suitable. The arranged tours were very good and not… Read more

stressful with good tour guides/drivers. We met some very nice fellow travellers. The accommodation at Cairns was basically terrible. The room was not clean and was well past it's used by date even though the hotel appeared to be undergoing renovations. They would not let us upgrade to a better room when we requested. The hotel lacked many of the usual items you would expect. No phone, clock and was not very secure.The restaurant used for the included breakfast was worse than the hotel. The accommodation at Port Douglas was totally different. It was clean, comfortable and met our needs very well. A restaurant attached to the hotel would have been nice but the arrangement to use a nearby restaurant was okay. Overall, we had a very good holiday with Discover Australia and will look at utilising them again for future tours.

Promoted an 8 day Murray Cruise deal for less than $2000 including flights and many other extras. Of course when they ring back, they are all sold out (as expected). This type of marketing is just aimed at getting you on their mailing list. They may or may not have some good packages but appear to be using unethical marketing tactics. Note that this company has terrible reviews on TripAdvisor. Show details

recently was on Hobart all-inclusive 6 day holiday with discover Australian holidays.very well organised, tours were great,accomadation was very good.everything was good, been on several holidays with them and can fully recommend them. Show details

Train staff amazing. Off train entertainment was great. Booked through Discover Australia everything well organised it was my third holiday with them. I traveled with family our cabins were together. Fantastic experience Show details

Our all inclusive holiday to Perth went smoothly from start to finish. No problems with the booking process, we received regular updates before departure, reliable airport transfers, excellent hotel and great daily excursions with informative guides. We would definitely book another holiday with Discover Australia Holidays. Show details

A lovely surprise itinery awaits when you book. The most exciting for me was the day to Bruny Island catching the boat, taking in the unbelievable cliff faces. I appreciated the Port Arthur visit as i well remember the massacre and now the memorial set behind the old cafe. The week was packed with interesting days, visiting the Mona Gallery, and the Gardens.