Dodo Power & Gas

Dodo Power & Gas

 Verifieddodo.com
Dodo Power & Gas
3.0

803 reviews

PositivevsNegative
50% · 398388 · 48%
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3.3
Customer Service
3.4
Rates and Fees
3.4

Reviews

803 reviews
Kris B.
Kris B.South East Queensland, QLD
 

They don't always support solar as they claim

I was on the "anytime" tariff and was eligible for Dodo, but wasn't practical for me to switch with the deal I was on until after I got solar. Since I switched to the "anytime + solar" tariff I have now been told by Dodo that I am not eleigible any more.. they claim they support solar - and if I had joined before I got solar I could have been with them. NOT HAPPY! Show details
Rates and Fees
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Trish Lavery
Trish LaverySouthwest, VIC4 posts
 

Fast, accurate,professional and curtious

From initial phone call in setting my "bundle up", to completion, was so quick and easy. Consultants were efficient and patient where needed. Recommend dodo any day . Show details
john
johnGreater Melbourne (Metropolitan), VIC7 posts
 

Initially all good. Just await 1st bill for actual comparisons and savings assumed

Easy to identify unit and supply costs to enable quick impulse comparisons for the supply of power in this instance without any paid salesman bleating in your ear. Show details
Troy B
Troy BSydney, NSW
 

New transation with ease

Quick and easy transation with clear communication to start new account. Show details
Plamen B.
Plamen B.Sydney, NSW
 

Great Service

Quick response, good communication, straightforward access to MyDodo.com, timely information. Show details
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Kanaga B.
Kanaga B.
  Fair Incentive

excellent job was done by the staff member with a very smooth way explain the matter

the job was done very easey explain word to word in a simple way Show details
Roy W.
Roy W.Greater Melbourne (Inner), VIC
 

Electricity and Gas Account enquiry on the 13th of June 2024

It was most satisfying and I went away feeling satisfied because questions were answered competently Show details
Rates and Fees
Ted W.
Ted W.Central West, NSW
 

Easy setup power

Dodo's new online billing is not good and CSR are hard to understand but overall service is great Show details
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Customer Service
Muggins
MugginsSouth East Queensland, QLD7 posts
 
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John L.
John L.
 

Easy and efficient

Great communication and easy to deal with will definitely recommend Show details
AJax
AJaxSydney, NSW9 posts
 

Don't bother they're not cheaper

It's not cheaper when they try and charge you an extra $99 for a meter read. Painful experience, 2 ph calls totalling 120mins plus several emails and zero service in the end. These people are morons. Show details
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Jumpstar
JumpstarSouth East Queensland, QLD2 posts
 

Shop around, always. Energy providers are in the business of making money, not helping you

I signed up, but they raised the price eight weeks later, almost doubling the daily charge from 86c to $1.51 and dropping the already measly solar rebate to 3c. What a joke. I changed providers that day. Don't be complacent, people. Put aside five minutes, go to the Energy Made Easy website, and find a new provider. Energy providers are like insurance companies, always scheming and finding a way to get more money from you. They rely on everyone being too busy to do anything about it. Don't be that person; your hard-earned cash is too valuable; hold onto it. Switch often and always shop around. Look for a low daily charge. Show details
Customer Service
DarrenAndJane C.
DarrenAndJane C.Wide Bay-Burnett, QLD
 

Do NOT go with Dodo electricity!

Terrible Service. They had the meter readings incorrect for the start of the billing period and were overcharging me for over 500 units of electricity. 3 phone calls (over an hour each) and several emails and invoice revisions later and they still cannot get it right. DO NOT GO WITH THIS POVIDER! I will be taking this to the Ombudsman. Show details
Rates and Fees
JDR
JDRNortheast, VIC
 

Add Dodo Power, if you are an existing Dodo internet user

Simple, hassle free process to add Dodo power to my Dodo internet bundle Show details
Kev
Kev2 posts
  Fair Incentive

Value for Money

Reliable and well priced energy supplier with excellent customer service. Show details

Questions & Answers

Vicfish
Vicfish

I have been using Dodo electricity for the past 10 years. However, I recently discovered that their current supply rate is only $0.98, while I have been charged $1.65 for the last 18 months. This feels like they are cheating their customers. I am extremely disappointed with their business practices. Other providers are offering rates ranging from $0.80 to $1 only.

Dodo
Dodo   DM   

Hey Vicfish, we'd like to ensure you're getting the best rates possible with your Power & Gas plan. Please send us a message on Live Chat > external link  so we can look into this for you further. - Gwen

Shirley H.
Shirley H.

Can I rely on Dodo to be a strong and reliable energy provider? I have discovered that I would save money by switching from my current provider.

Dodo
Dodo   DM   
Sadie
Sadie

Have been following with DODO to cancel the Gas service and transfer to AGL which is never happening .
I have been calling for the last 2 months . Each time I get a different answer and a mail stating Gas Connection will get disconnected . Very poor customer service where the customer is in limbo.

Dodo
Dodo   DM   

Hi Sadie, that's frustrating and while it's a shame to see you leave, we want to get this resolved for you. We've sent you a PM asking for more info. - Gwen

Sneaky D.
Sneaky D.  
Dodo
Dodo   DM   

Hi Sneaky, we've sent you a PM asking for more info. - Gwen

See all Dodo Power & Gas questions

Details

CategoryEnergy Providers
Services ProvidedElectricity and Gas
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Contact info for Dodo Power & Gas

  • ABN: 33158289331

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