High billing - had been calling several had very bad experience price went up lotWe have contacted third party to help
Dodo gas, Quality is good never dropouts but very expensive Only smooth if you paid on time or never had trouble, otherwise, your original issue would be solved by Dodo, and they will create more troubles for you, according to my experience
The reviewer stated that an incentive was offered for this review
Great customer service..
The solar feed in tariff was not enough to sway me to DODO in the end, happy with DODO NBN and would change to Dodo power if the feed in Trriff was better. Dodo = 11.9 cts Origin Energy = 21 cts per KWH.
Practical and simple offer bundled with internet
Got my electricity transfered to dodo since already have internet as the deal is very good, i am on nbn so the infrastructure will be the same and same for Power supply, so why pay hefty prices. Plus the onboarding experience has been good, they keep me informed every step of the process.
Moderate/average power user with no aircon living alone in a 1 bed flat in metro Sydney and am getting bills *DOUBLE* (and more) what I used to pay with my previous provider (Energy Australia) whom I switched from 2 years ago. Dodo *promised* I would save money but instead I find I'm paying a huge amount more each quarter. Will be switching as soon as I can resolve with them whether it's a faulty meter or whether their charges are just crazy expensive.
Easy to maintain, and great customer service
customer service is always great, always willing to help you the best they can, direct debit options are great because it makes life so much easier, i have gas n power, both installed on time
A competitive Australian company for internet and power
Electricity supplier change. It took one billing cycle. No change to the power provider, but I have 11.6 cents feed in tariff on power I generate, 4.6 cents per KWH more than Powershop.
very helpfull and most understanding.... thanks dodo customer team...
it was put on within a couple of hours, and I have never experienced any dropouts,... and my power has never been cut off. and they have allowed me to enter into a payment plan , which without that, I wouldnt, be able to pay my bill in one payment... they are very respectfully and most helpful. thankyou
This is the worse electricity supplier I ever had so far
Poor customer service, long wait on hold to speak with customer service. I asked them to set up a direct debit option so I do not get charged each payment via bank transfer ($2.00). They told me all done for you. Next bill surprise !!!! I got an email saying "Your invoice is overdue and requires payment immediately and also we removed the discount you had as the invoice was not paid on time. I called customer service to pay by credit card, the answering machine was asking for my account for aproximative 5 times. Due to these I have disconnected and moved to new provider. Would not recommend to anyone.Stay away from them !!!!
currently terrible service
currently awful customer service time to change providers.
Have called 6 times today only to be put on hold and hung up on Dodo has been great up until they are increased prices and lack of customer service
- Verified customer
Electricity only easy to set up the account and easy payment .
Moved several times over the last couple of years with no hassles in getting meters read and accounts paid
Review collected in partnership with Dodo
Been with you since Day 1 of Power and Gas coming online
I churned when Dodo started. And I asked to be notified as soon as you started in the Gas side. I did have to chase that up but have been with you for that since, too.
Questions & Answers
Hi, everyone. Please don't choose dodo gas service.
They are cheating in meter reading.
My current reading is 1569.
They charged as estimate bill to 4094 for August, that means may to july my bill is $2500.
My previous bills says my average daily usage $4.5.
They estimated my average daily usage as $52.82, they have taken all money from my credit card thro direct debit.
Sent many mails, each mail asks photo of meter and special meter reading fee.
Fighting from july, haven't solved.
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