DPN
Verified31 reviews
- First Home
- ·
- Investment Property
- ·
- Refinancing
An extremely negative experience with Kyleen Feodoroff. A rude, impolite, and disrespectful in her interactions. Her behavior crossed into what I would describe as discrimination, harassment, and bullying, none of which are ever acceptable, especially in a professional environment. She presents herself as a businesswoman (the leadership?) yet her… Read more
attitude reflects a lack of basic respect and professionalism. I hope she takes the time to reflect on her actions and seek out proper training on communication, leadership, and respectful attitude.
Excellent Service – My wife and I would definitely recommend DPN to anyone, in fact I already have. This was our first investment property and buying off the plan is something very new to us and at times confusing. Sam, Kayla, Donna, Toni and the team were all great, always helpful and great to talk to. A special shout out to Maele Alchin (Finance Specialist) who was… Read more
completely amazing!!. On many occasions I found the finance side difficult and a bit confusing given we had multiple loans. Maele, without fail was always there to spend the time to explain in very basic terms how it would all work, and always put my mind at ease. Nothing was ever a problem and I could not have got through the process without her help and guidance. The ultimate professional, but also someone who cared about the best outcome for my wife and I. We will be using DPN again for our next property. Big thanks to the DPN team from Rhonda and myself.
Excellent service – I was very happy with DPN's services in helping me refinance my mortgage. Rachael from DPN was always willing to answer my many questions and activated requests as quickly as possible. She was patient, professional and honest. I highly recommend DPN 's services. Show details
DPN provided fast and efficient mortgage service – Thanks to DPN staff Rachael Howlett and Mark Moenting and their team for a great customer experience, for good advice and getting me the mortgage I needed in time and very efficiently. DPN team managed to get me the right mortgage with the amount required, good interest rate and with a good efficient bank, in quick time and settled without issues. Smooth settlement for my new property. Everything online and easy to access and understand. Show details
Exceptional – Thank you Lloyd and the whole team at DPN. This is my 3rd property using DPN and the process has been seamless. Amy Kemp has been amazing in sorting out my finance, answering all my questions and guiding me through the process. I would not hesitate to recommend DPN for their knowledge, patience, dependability and experience in building an investment property portfolio.
Exceptional! – The team at DPN, led by Amy, are amazing. Their ability to communicate to you every step of the way really helped with smooth settlement of loans for our new investment property. Her knowledge of the end to end process is exceptional. Everything has been taken care of with Amy, and the team’s, assistance. We really value their workmanship and will be keen to re-engage for our next investment. Thank you Amy. Show details
DPN are fantastic – My husband and I definitely recommend DPN. The entire DPN team have been fantastic to work with and they make the experience easy. We always feel supported by the entire DPN team. Amy helped us refinance and she is amazing to work with. We will continue to work with Amy as her knowledge and service levels are beyond 10/10. We would also recommend… Read more
David, Toni and Kaylah as they have been wonderful to work with and their service levels, knowledge and support has been fantastic. The entire DPN team are awesome.
But then we met Rachael and her team at DPN !!! – We were initially nervous at the prospect of refinancing HL plus new borrow for an investment. The amount of detailed information and the steps were overwhelming...BUT then we met Rachael from DPN! Her knowledge and ability to get in front of every step with a smooth professionalism, great down to earth advice and an ability to get across our… Read more
finances for the best options and outcome. The team at DPN were thorough and efficient - even when Rachael was on leave for 3 weeks, the team working stayed across our communication and addressed out questions. Rachael's follow up was second to none and has given us a very sound and comfortable experience throughout. Highly recommend her personable and skilled approach and the team at DPN
Third time lucky with DPN, you are a rock star! – This is the third time we are using DPN for our refinancing purposes, and the second time, Rachael helped us. We are so fortunate to know Rachael; she genuinely wants to help us and cares about our current situation and goals. Rachael and Melissa are going the extra mile to help us. I can't thank them enough for all their help. We will definitely… Read more
recommend DPN to our circle of friends and whoever reads this review. I can't wait to work again with you guys; watch this space!
Highly Recommended – Great company, great customer service! I'm new to the investment property game and Rachael was there to assist every step of the way. Couldn't be more satisfied. Thanks again DPN. Show details
Great Experience – Rachael from DPN made refinancing my mortgage very easy. Clear, prompt and professional communication throughout the process - thank you. I was very happy with the service and would recommend DPN. Show details
Great Property Management Department – I would highly recommend Danielle as she a professional, courteous and amazing property manager. I was a tenant of 1 of their investment properties and Danielle was amazing to deal with.
Good Product – This is the second investment property we have done with DPN as a family. First one outside of Maitland and this second one outside of Wollongong. Overall, they provide a good service and take you through the process from land purchase, property development to finally letting it out, including guaranteeing rental. Would recommend them, if property development is part of your investment strategy. Show details
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Great service! – I highly recommend DPN and particularly Rachael who was amazingly helpful and supportive throughout our refinancing process. Thankyou so much Rachael for simplifying and demystifying the whole process. We felt well guided, communication was efficient and we were well informed every step of the way. Show details
Dream makers! – Can't recommend Rachel, David & the team enough. Great service, quick response, accurate advice and they go above and beyond to make things happen. Our 1st time house purchase experience was less stressful thanks to DPN. All worked out really well. I would work again with them in the future. Show details
Very Happy Chappy – Rebecca, Sam and the Team at DPN have been excellent during the whole process of buying my first property. They have kept me informed the whole time and always extremely helpful. I would recommend DPN to any one that is thinking of purchasing a property. Very Happy Customer Trevor Show details
Very happy clients – My husband & I have now set ourselves up for a great retirement with both our investment properties thanks to Lloyd & Fiona Thomas & the amazing staff at DPN at Cronulla. The staff are more than happy to answer questions via person, phone or email. They will talk you through the whole process. They are fun, energetic & very supportive and wanted… Read more
the best outcome for us. Both properties are beautiful & although there was a slight delay in the completion date it didn’t take long to rent out. Thank you for all your help & hard work. Very highly recommend. Mel & Chad
Perfect! Fast and efficient service – 2nd time working with DPN both times flawless. Rachael is excellent to work with, great communication, kindly answered the hundreds of questions I had and very smooth process. I highly recommend them to anyone. Show details
Fantastic – I would like to say a huge thanks to Rebecca Carlson for organising our home loan. We needed a really quick turnaround as we had already found the house we wanted to buy. Rebecca went above and beyond to get our loan formally approved in a matter of days. She was calm and collected throughout and was just lovely to deal with. Thanks for everything Rebecca. Can’t recommend you and DPN enough. Show details
Amazing Service – A must for anyone looking to invest in property or needing assistance with financial brokering. Customer service and communication is excellent.
Fabulous – Thank you Rebecca and DPN for all of your assistance with our home loan. Nothing but great customer service and communication right throughout the whole process.
Very happy customer – Julie Brennan went above and beyond with her service. Constantly in touch - emails, phone calls, texts and personal visits. I was drowning in debt and no-one would help me, i had been constantly knocked back for refinancing by the BIG banks for the past 12months. Julie made it happen and it's such a relief. My life is smooth sailing again. I… Read more
cant recommend her and the team at DPN enough. They were a pleasure to deal with, nothing was ever too hard and i was pleasantly surprised with the fees involved. You truly did save me in more ways than one :)
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Excellent Customer Service – An excellent customer experience. DPN have a great understanding of financial brokering and were able to provide the right product for my requirements. Thanks.
This is perfect – My customer service with Julie Brennan was excellent 5 star rating.I was very satisfied with the result and the rate that I got for the loan
Wonderful experience – DPN were fantastic. I would highly recommend them. I was recommended to them by a work colleague as I had to apply for a home loan quickly. A lady called Eva Louisance worked on my behalf. She was efficient, prompt in her responses, courteous at all times @ very professional in her approach. I had a pre approved loan in 3 days @ Eva managed to… Read more
also get me a very good interest rate. Within a week my home loan was approved.
I cannot fault them at all
Regards
Robin
Above and beyond – The team at DPN went above and beyond to look after us. From initial meetings with Michael our investment consultant trying to determine how and where we should invest all the way through to Jacqui our broker getting us more finance than we thought we could. Then to top it off, there were last minute issues that threatened settlement going forward… Read more
and our broker pulled off a miracle getting everything re-submitted and re-signed with people overseas etc all in time to settle without any delays. We felt like a valued customer every step of the way.
Above and beyond – Jacqui from DPN is competent, particular, calm and hardworking. We had a few ‘curve balls’ to nagivate and she managed it so well. We are impressed by her professionalism. We also dealt with Michael from DPN and is he equally competent and relatable. A really great team of genuinely nice people.
Fantastic service. Fantastic team! – Thanks to DPN and the team, especially Josh and Eva for all of their support in helping us get our first home and setting us up for a win financially. They were really thorough and quick with getting everything sorted out, and made it a really smooth process and took the stress out of buying a house for us.
Thanks DPN and Josh! – DPN and Josh took a really difficult situation and made it easy. Josh is the ultimate professional and I highly recommend. Thanks for all your hard work.
No hassles, great service – Everything was made easy for us. Certainly very different from our previous lender. Would recommend DPN to everyone. Will definitely use DPN again.
Excellent customer service and guidance – DPN made the process of buying my first investment property easy. They were very informative and offered great guidance and customer service throughout the whole process. I highly recommend their services!
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