195 reviews
Both amber and Richard have been extremely helpful with the application process get me updated on the process and answered any questions I jad would highly recommend anyone to speak with amber and Richard regarding finance Show details
My customer contact at DRIVA was very helpful, and was great to work with. Getting my car loan through DRIVA was straightforward, and they were easy to work with. The language in the contract was very clear, and laid out my rights and obligations in language that was easy to understand. I'd definitely apply for loans through DRIVA in the future. Show details
There is nothing quick about the application process. My application has been under review for more than a week. Had no emails, no communication etc. Waste of my time. During the wait time I ended up applying directly with a lender. Loan settled within 24 hours I also find it very interesting that most of the positive reviews are from… Read more
people who have only ever left 1 review , FAKE perhaps? Negative reviews from people who leave reviews all the time. Probably more inclined to believe them.
Reviews with attachments
My first New car Experience – Driva contact Talissa was very polite and supportive she help me land my first ever brand new car. Was best customer service and great service. Recommended to anyone go Driva. Show details
Jeremy, Conor and especially Elena, thank you all so much for such a smooth experience, you all kept me in the loop every step of the way, communication was near instant at all times if I had any questions and the process was smooth, uncomplicated and quick. Thank you all again, 10/10 would recommend Driva to everyone!
Breath of fresh air – Great to deal with. Very helpful and made the process much smoother then I could have dreamed off! Thank you
If I’m to give my money to someone, it’s DRIVA – Excellent communications and a big shout out to the team involved, namely Jeremy. It was so good that even the dealership commented how grateful there were and asked me to thank you on their behalf Show details · 1
Very helpfull and they helped me find a more suitable company to suit my situation – Would recommend to anyone. They have been very helpfull and didn't just decline but found a better company to suit my situation. Very grateful for there help.
Positive reviews
Absolutely hands down the best experience I've had in terms of a loan process. fully transparent the whole way along and the estimated amounts are accurate. you a kept in loop through each and every stag. Highly Recommend! Show details
I had a very positve experience with Driva starting with the sales representative (Clinton) who went above and beyond to help me secure a loan with Plenti. Then it was followed up with precise and easy to understand instructions. I would recommend Driva to anyone looking to find a loan. Show details
My experience was fast and easy. The application process was simple and my loan was approved and received in a few days. Thanks for making this process easier Driva! Show details
Negative reviews
Funny. You plaster ads on TikTok and Facebook etc saying too many pay day lenders and reconcile into one loan through driva. I did that and got declined because one of the main reasons was “too many pay day lenders” or buy now pay later. Are your ads misleading just to get the engagement up in revenue at the expense of vulnerability ? Show details
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Felt a complete disconnect with Driva from the get go. Never felt I was communicating with a human. Just would get generic emails asking for information over the course of 2 weeks. Before advising they have referred me to the lender and then was declined within 12 hours. With no explanation and no response from Driva. This is by far the worst… Read more
experience I’ve had with a broker…now they will no doubt respond on here to save face but trust me guys. You can find better out there. I went direct to one of their lenders and asked for help. They assisted very quickly and explained a few things I didn’t know. So I would skip the middle man, Driva and go straight to their lenders or if you want a broker. Look elsewhere. Driva are no go’s for me. Their office must be run by AI….just no human interaction at all.
Do not use – Would not stop messaging me years after putting my number into their website. I blocked them 10+ times and reported spam however they continued to message me every time. Do not use.
Recent reviews
I am so grateful for Driva, who assisted me with a debt consolidation loan. Thank you to Nic & Johnathan who made the whole process so easy. It took a little longer than expected but we got there in the end. Customer service was impeccable. Cannot fault them at all. Thanks again Nic & Johnathan! Show details
My first time getting a car through finance and the driva team made it such a fast and easy process. No hidden costs, friendly and informative and found me exactly what I was looking for. Would highly recommend to annyone Show details
I was referred to this company by a lender and was pleasantly surprised with my experience. Customer service was great and the whole process was smooth. I'd recommend this company to others.
The customer service was impeccable and really flexible, helped me change my loan and avoid taking a hit to my credit. Broker and bank fees do apply but are disclosed before you sign. Show details
Absolutely brilliant service... our circumstances are a bit "different" that most lenders struggle with, Oscar & team worked very hard to find us a suitable lender, kept us in the loop throughout the whole process, very very happy... Elena from the Settlements Team was also awesome to say the least! She too kept us informed every step of the way,… Read more
the whole way through. Very quick to answer any of our questions, nothing was a problem to them. We ended up with a very good loan rate, also the warranty product offered is exceptional in value and what it covers. Would 100% recommend using Driva to arrange finance for buying your next vehicle.
As one not to write reviews unless compelled by excellent service, I am happy to say the Driva team provided brilliant help from beginning to end. It is so nice to find a company focused on making the customer feel valued. Well done to Amelia and the team. Strongly recommend. Show details
Best customer service, always willing to help and ensure they have all the answers to the questions you may have. Every fee was clearly outlined so no surprises and were quick to arrange settlement once I had selected a vehicle. Show details
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Hope and Robert where both extremely helpful throughout the whole loan process. Hope was very quick to respond to any questions that I had and always kept me up to date with the progress of my loan. I am very happy with the experience. Show details
The experience was fairly hassle free from beginning to end the only issues i came across were with their AI document scanning systems that still need to be worked on in my opinion, the whole thing only took a couple days from start to finish, my interest rate was considerably higher than initially estimated but it was explained in detail why there was a change, would use again Show details
This is the best experience I’ve had ever. Same day approval, I was sent a mobile and email as contact points. When I sent an SMS they would ring me back. So easy to deal with Show details
Excellent service – My consultant was very professional and exceptionally helpful, they kept me up to date with the loan process as it was happening and very quick to let me know when the outcome was achieved. Thank you so much for all your help you have changed our lives. Show details
Excellent Service & Hassle-Free Car Financing – I recently used Driva to secure a car loan, and I couldn’t be happier with the experience! The entire process was smooth, transparent, and incredibly fast. Their platform made it easy to compare loan options tailored to my financial situation. The customer service team was fantastic—knowledgeable, responsive, and genuinely helpful in guiding me… Read more
through the application process. I especially appreciated the upfront pricing, with no hidden fees or surprises. Within no time, my loan was approved, and I was able to purchase my car without any delays.
Amazing Work! – The team at Driva, especially Hope, was absolutely amazing to work with! I was able to sort through my first loan experience very easily and smoothly, I was kept updated with every bit of information and they always answered my questions with ease. Honestly a breath of fresh air. They were very paitent with me and always offered a hand when things looked a little confusing. A very friendly environment to be in. Thank you Driva! Show details
Easy and Enjoyable – Lovely experience! Just when I thought I wouldn’t be able to get a loan. Driva went above and beyond to find me the best one. Such an easy simple process with amazing communication Show details
Fast and lovely team, pleasure to work with – So fast, the team took initiative and got things done unbelievably fast. Amazing communication when chasing up needed documents but I never felt hassled. Very impressed and happy with the service provided.
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