The worst BNPL
Please stay away from this company. They are the worst BNPL. They have hidden fees. They charge you extra for every purchase. Afterpay and ZIP are the best and free of any charges. JUST STAY AWAY! DO NOT PAY EXTRA FOR YOUR PURCHASES. I wish to give them ZERO star if I could.
Easy to use, user friendly and hassel free shopping. Using this app from last 2 years and loving it so far.
Absolutely love Humm.
I have been using Humm for many years.
My experience has always been fantastic.
I missed a payment a long time ago, but I rang and explained why the payment had dishonoured, Humm happily reversed the fee as a good will gesture.
I am always notified via sms when I have upcoming payments, you can choose to pay it early or let the payment process automatically.
Hopefully one day we will be able to use Humm card anywhere Mastercard/visa is accepted.
zero stars after 2 years again declined
zero stars after 2 years declined no even gave my all details something is seriously off about this wouldnt recommend unles you want stress my credit rating is good but these just does auto rejects without even lookjng i staffed now my credit probably by this humm also serious prejustice against customers and their details is no possibile aftwr 2 years agakn trown of or declined
Very disappointed that I can hardly make any more purchases using the Humm card as many retailers are no longer in partnership with you!!! Will consider closing this card as soon as my repayments are complete!!!
Totally there when I need it. Efficient and reliable. Has helped very much
Myer is gone what next?
Very sad Shops are absolutely disappearing & by the dozens!
long time loyal customer over the years…. VIP gone! Everything is virtually ripped away!
Tried to make me pay $109 in “late” fees when they locked my account. After following instructions to have it unlocked to pay my fee on the due date, it was still locked and I received and email asking for $109 in late payments ONTOP of my outstanding balance.
What a way to scam money, absolutely disgusting
Myer no longer accepting Humm
Myer is no longer accepting Humm as a payment method. If you want to make a Humm purchase perhaps do it now before they go bust.
The absolute worst experience and customer service
Purchased roller shutters using Humm. They have been taking money from my account but are seemingly unable to allow me access to my own account so I can see my payment history and outstanding balance. I have contacted them 5 times and emailed them on several occasions. I am given a different reason each time for the lack of access including today “that’s because you don’t have an account with us that we ever set up”… excuse me??? Happy for you to refund all the money you have taken from my bank if that’s the case. Rubbish service. I am contacting AFCA
Great, interest free, low down payment for long time, much appreciated
Author stated being incentivised for this review
I absolutely love using my Humm accounts and have donr for a lot of years now
Telling me I have a debt from over 15 years ago (you know, before Humm existed)
Tried to use Humm as have been a long time Afterpay user and thought I would try another option - All the sign up went fine but I was declined, after an eternity on hold, I was told I had an outstanding debt to them from 15 years ago.
So seeing as Humm didn't operate 15 years ago, I'm not sure where this alleged debt would have come from and why 15 years later (when any alleged debt would be well outside the statute of limitations) would this come up? Even my ex doesn't hold a grudge that long.
Tried to resolve it on the phone but was told another team needed to look into it as they couldn't answer basic questions like how much, when and where.
Never got a response from this point so clearly they don't care.
Humm's website was clear and details were easy to read and understand. The online application (for Little things) was simple and fast. Received my item from the retailer within a few days. Excellent!
Horrible customer experience!!!
On the first day, I tried to change the direct debit card. Received error. After multiple try, I was blocked out. Then They asked for multiple documents to verify my identity. horrible company!!!!
Questions & Answers
Why can we no longer use humm at kogan,oz sale?? Cant even buy kidstoys with humm anymore..any other sights like kogan or oz sale?
I went to woollies but unfortunately didn’t work
We appreciate the time you have taken to leave feedback. We are sorry to hear of your recent experience. You may visit this link to see the updated list of our retail partners: https://www.shophumm.com/au/shop/
If you wish to discuss your concerns further; please get in touch by emailing your contact details to email@example.com and a member of our Team will be in touch.
The humm Support Team
How long are Humm Big Things approvals valid for? I thought only for 90days? I applied for himm big things 10mths ago, never used it and it still says $5,000 available.
We appreciate the time you have taken to leave a question regarding your big things pre-approval. Without knowing the specifics of what happened it is hard us to comment and so we invite you to reach out to firstname.lastname@example.org for assistance and clarification.
The humm Support Team
I pretty much only used humm to help out with bills. Now you've taken that option away I'm chucking my card in when it's paid off. It's stupid and useless now. Good job humm, you've stuffed up.
Get an answer from our members and Humm representatives
Humm is a buy now, pay later service that lets you spend from $1 to $30,000, with zero-interest repayments. Fees (monthly, transaction, establishment, repeat purchase, and late payment fees) depend on what kind of account you create; you can make a ‘Little things’ account for purchases under $2000 or a ‘Big things’ account for all purchases under $30,000.
You can use Humm online and in-store at eligible retailers and service providers. A full list of eligible stores are available on their website, with stores ranging from home improvement and appliance stores to fashion, solar and jewellery stores.
Points of praise:
- Most reviewers found that Humm was easy to use and keep on top of.
- They also appreciated that the buy now, pay later service could be used in a wide range of stores.
- Reviewers also noted that their application to sign up to Humm was processed quickly.
Humm is a 2023 ProductReview.com.au Award Winner in the Buy Now, Pay Later Services category. Shoppers loved Humm because of its transparency with its fees and its seamless application process.
Contact info for Humm
- ABN: 75122574583
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