Humm

Easy loan process. I was approved immediately which was great so I could go ahead with my purchase then and there. I had a little trouble with logging in on the app but customer service were great with helping sort out the issue. Would highly recommend.

I do not have a review finding trying to get into my account is like war war games. You just want to get into your account and all they do is keep throwing stupid questions at you.

Thankful for loan to purchase item. But was not impressed when my early payments were sent back to my account and then they claimed I was late with my payment. If you want to pay early or multiple early payments, contact them by phone and dont do it via the app.

For aged pensioners to be able to get finance is wonderful, such an easy process. Thank you Humm Show reply

Love my humm miss my small things though and wish the app showed total u can re borrow again had few ap issues in past Show reply

I have enjoyed the hearing aids I have & the service was great Show reply

I’ve had a great experience using Humm. The application process was quick and straightforward, and the platform makes it easy to purchase the things I need with flexible repayments. The customer service has also been helpful and responsive. I hope Humm partners with more major local stores in Darwin and eventually offers an option to purchase from merchants that are not currently Humm partners. Show reply

Without Humm I could not have got my teeth fixed, my washing machine, my microwave, my dryer and so many other things that were big items. Thank you Humm for helping out the little guy when no one else would. Forever grateful⭐️⭐️⭐️⭐️⭐️ Show reply

This execellent if you are buying product that payment can be spread out so not stressful for payment, for example in acquiring quality jewelry, customer service good, Show reply

LIARS! withholding my money! 1 star is too good for this organisation. I have been awaiting 8 weeks now for a reimbursement of $500. I have been misinformed and lied to and constantly apologised too yet nothing has changed. Good luck if youre doing business here.

Should be ZERO as this company is pathetic. Nobody knows what they are doing. Read out a ridiculous spiel of what they are to say to customers don't actually LISTEN TO THE ISSUE. I have waited over 10 days for a response to a REFUND THAT I AM OWED SINCE 16 JULY 2026. Apparently, they are having "TECHNICAL ISSUES!!!" this company should have their… Read more

business removed and fines issued for deceptive and misleading conduct. This has been lodged as a complaint with AFCA. Unbelievable, pathetic and disgusting not processing a simple refund back to my account which I made the payment in full the NEXT DAY!!!!

cant pay this credit card off fast enough to get away from this company Ive read some of reviews and they've either been posted by their own staff, mentally deficient people or bots. Customer service is worse than useless, cant answer basic information about how the card works. In store like at STRATCO you will see the humm banners up… Read more

everywhere, and then when applying, purchasing etc.. HUMM and Stratco pretend like there is no relationship at all, each referring to the other like some endless parody

app is woeful, always having to sign in using password and accept terms each time I sign in a sif its the first time evr, dispite a passcode and face ID been set up many times, lots of IT issues, app down etc.. . very tedious stuff.

my advice is to go latitude credit card where you get 6 months interest free over $300 without haggling in south east asian dialect with a call centre operative with occasional rooster crowing in the background of there squat, and there is an ACTUAL relationship with the retailer like harvey norman.

I fail to see why so many companies like this go out of tier way to frustrate, gaslight and unnecessarily burden their customers with a specific brand of customer distain but this is one of them

I honestly couldn't live as well as I do without humm. I don't have credit cards, but I was put onto humm years ago now by my first large purchase, I've used them since...I've nearly finished paying my current large purchase ( my second) and I… Read more ·  2

already have my 3 Rd in mind when this one is paid up... I really am so very happy with humm... I pay $500 up front, and my payments are always manageable. The only extra I pay is a small handling fees, which are minimal...apart from that there's no extras....

ok everyone needs to be truth is a good app and before they take out money they give out remainder the next payment that great ad I'm a mature person and I do forget about the payments one con about they don't tell if you card date has expired and you have go through it all over again Show reply

I have used Humm for several purchases over the past decade, I have found them to be professional and safe to use. You can pay off the loan at a reasonable pace or pay it off faster without penalty. Customer service has always been very good. Show reply

If I could give ZERO stars I would. After being informed that a Case Manager would call me back I didn’t receive a call then was informed I would need to wait 5-7 business days then that there was a TECHNICAL ISSUE therefore my refund could not be processed. An o Incompetent useless company

Pathetic customer service. Will NEVER use humm again I will delete this account immediately once this complaint is resolved it has taken 4 days and I still do not have a phone call.

After having humm for years never missed payments and then when they changed I no longer can get his even for medical no bad credit file I just dont have a file because I dont have credit or debts

I’ve been using humm for long time to buy gifts and different appliances like washing machine, new stove etc. It helped me a lot when i needed it most like when my stove was untimely broken and i don’t have enough money to buy new one at that time so i used humm and on the same day i got a new stove. No pressure in paying back. Convenient payment… Read more ·  1

system. Customers Service support is excellent. I recommended humm to my friends and family. Thanks humm.

Threatened to send our account to debt collection over 1 missed payment. This was only due to us changing banks and Humm making it exceedingly difficult to update bank details with them.

Humm is an easy to use platform . The customer service experience is excellent and extremely professional .. I experienced no hidden costs and paid the product loan off in the predicted time with no issues. Show reply

This is the worst company I have ever used! The Philippines call centre is hopeless. It used to be a good business it’s now terrible. I went to purchase some golf equipment and now you have to get a loan. Hopeless

Humm has a really easy application process, has decent range of retailers and checkout is smooth. With Humm you can choose your repayment schedule to align with your needs. Show reply

DO NOT RECOMMEND. Blatant stalling tactics when trying to pay balance outstanding and close the account. They claim it takes 5-7 business days to process a payment.