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2 photos
Humm
4.0 from 2,001 reviews · View Statistics

Pros

  • No fees and Zero Interest if you choose 5 fortnightly instalments to pay for 'Little Things' up to $2,000

  • Zero Interest & 6 - 60 months time period to repay 'Big Things' up to $30,000

Cons

  • $8 Monthly Fee if you choose 10 fortnightly instalments to pay for 'Little Things'

  • $8 Monthly Fee & $35-90 Establishment Fee for 'Big Things'

  • $6 Late Payment Fee

Reviews

4.0

2,001 reviews
5
(1,366)
4
(112)
3
(38)
2
(40)
1
(445)
  • Transparency
    4.2 (1,534)
  • Customer Service
    4.3 (1,468)
  • Rates and Fees
    4.4 (1,464)
  • Application Process
    4.5 (1,474)
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Reviewer Photos & Videos

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Awful

published

Retailers are complaining people are being locked out of accounts and even though I understand any or all security reasons the process to resolve simple issue is ridiculous. If you get stuck in store they pass you on to review team it does not get resolved there they take 24hrs to email you at least and then ask for a bunch of personal information as proof of ID etc. some people even had to pay their entire balance just to reapply to get their account back. I have never had an issue with any other company that was such a rigmarole to resolve.
All other methods/anything such as afterpay laybuy zip are better than Humm.

Transparency
Customer Service
Rates and Fees
Application Process
Incentivised ReviewNo
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Robert P.

Robert P.Metropolitan Adelaide, SA

Perfect love humm

published

Ive been a customer for over 15 years its perfect for me i just love it i think everyone should have a humm account because it is the best way to shop

Transparency
Customer Service
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Incentivised ReviewNo
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Love it

published

It was quick to sign up and easy to understand; I like to use it often as it helps me be able to manage my finances better etc during those tricky or unforeseen times

Transparency
Customer Service
Rates and Fees
Application Process
Incentivised ReviewNo
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Steveo

SteveoPerth, WA

  • 2 reviews
  • Verified customer

Complication FREE !!!

published

When I first signed up to Humm I desperately needed money that I didn’t have to replace my hot water system, as I have 4 children. Since then Humm has has always been there when I’ve needed it, and now I use Humm for anything and everything me and my family desire. Thank you Humm, just for being you.

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Incentivised ReviewNo
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I’m ecstatic

published

Hi, I am perfectly happy with the whole process . Setup was easy as well as purchasing an item here in Melbourne over the phone to retailer in south Australia
Thank you

Transparency
Customer Service
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Incentivised ReviewNo
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K Weaver

K WeaverNorthern Region, NSW

  • 2 reviews

Best ever lifesaver

published

Humm is the best payment plan. It is fantastic for paying for items in smaller chunks and equally good to break up a bill into smaller portions. Easy to apply and easy to manage. I would highly recommend it.

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Incentivised ReviewNo
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This is perfect

published

Easy to use, great way to purchase large items take home now, great affordable payment plan, like how flexible the payments are, Many stores to choose from, no credit checks,

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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
Jordy

JordySouth East Queensland, QLD

  • 9 reviews
  • 1 like

Fantastic! Handy and easy to use.

published

Have only used Humm a couple of times even though I have had it available to me for over 6 months. To my delight it was is to use to pay a couple of my bills that came in at a higher rate making me a bit short those months. Humm made it easy to pay the bills and repayments were affordable and easy to pay.

Transparency
Customer Service
Rates and Fees
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm

I couldn't even sign up had my credit checked and I'm clean? Maybe they only like bad debtors? Ridiculously hardtoapply!

published

Debt collector confirmed there was no strikes against my name, I don't currently owe money on anything so I'm curious as to why I can not open an account with humm

Transparency
Customer Service
Rates and Fees
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
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Leanne

LeanneWide Bay-Burnett, QLD

  • 2 reviews

I Highly recommend Humm

published

Helps manage debt in a positive structural convenient manner or allows you the purchase privilege of online shopping

Highly recommend Humm and the happy attitude approach to customer service they deliver goes a long way for online purchasing satisfaction as a customer

Big thumbs up from me

I’ve been telling friends and family about Humming with Humm

My Brother has joined he’s equally as happy with Humms service

Transparency
Customer Service
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
Katrina B.

Katrina B.Hunter Region, NSW

Awesome...love Humm

published

Awesome and easy to use, low payment plans and I love how you can use it to pay bills as well It makes things so much more easier... Love Humm!!

Incentivised ReviewNo
1 comment
Humm
The humm TeamHumm
Felipe

FelipeSydney, NSW

  • 13 reviews
  • 1 like

Love Humm.

published

It is a great service, I am using it since certengy times. Recommended.
The app is easy and quick to use, it is the best pay later servir around. Just great!

Transparency
Customer Service
Rates and Fees
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm

So easy

published

Easy and quick to use. Love the payment options. More and more stores to choose from. Will highly recommend to my friends and family. And now if needed csn use it to pay some bills

Incentivised ReviewNo
1 comment
Humm
The humm TeamHumm

Humm great to have

published

Easy to use, great payment plans and very convenient. And now can spread the cost of bills even better. Just helps manage your budget better. Recommend this for v all to use

Incentivised ReviewNo
1 comment
Humm
The humm TeamHumm

This is perfect

published

So easy to use & having more time to pay makes buying presents etc so affordable & it is great that more shops are getting on board with HUMM.. my go to

Transparency
Customer Service
Rates and Fees
Application Process
Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
Buy Now, Pay Later Services

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Bron

BronIllawarra, NSW

Love Humm !

published

Easy to use and love how I can shop but can also pay bills . Easy to manage low payments and very easy app to use to make payments early ! Love Humm !

Transparency
Customer Service
Rates and Fees
Application Process
Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
Leigh

LeighSouth East Queensland, QLD

Awesome

published

Easy too use and easy too maintain and use. Simple and effective for those purchases that your looking too buy but do not have the funds available immediately and paying back in better easier terms

Transparency
Customer Service
Rates and Fees
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
SarahLouise

SarahLouisePerth, WA

  • 5 reviews
  • 1 like

Fees.

published

This is the information from the website. It’s very misleading.

I was in fact charged an “establishment fee” of 10% of purchase price ($65), I was also charged a “repeat purchase fee” of $22 and finally an $8 per month fee. All of which adds up to be one of the most expensive forms of credit around. I wouldn’t mind but their website seems to be very clear that they don’t do these type of fees.

Give Humm an absolute miss. The “appear” to have great offers but then hit you with these charges.

Good for purchases approx $100. Anything else- never.

Transparency
Customer Service
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
Clinton D.

Clinton D.Wimmera, VIC

  • Verified customer

Fantastic luv it

published

App works beautifully, pay bills, how great is that, plus you can pick the payment plan to suit you, honestly how good is that, easy to purchase big items like solar panels

Transparency
Customer Service
Rates and Fees
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
Debbie H.

Debbie H.Metropolitan Adelaide, SA

Thank you

published

Thank you. I have been able to purchase new things. Instead of second hand stuff. And have choice of many things.and price range has been good.thank you so much . You

Transparency
Customer Service
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Incentivised ReviewNo
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1 comment
Humm
The humm TeamHumm
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Questions & Answers

Max. R

Max. Rasked

How long does it take to get a refund?

No answers
luke

lukeasked

does humm take a deposit for little purchases and can i use humm at fuel stations

No answers
shaun q.

shaun q.asked

can i do a purchase thats under $2000 as a big thing

1 answer
Tanya D.
Tanya D.

Yes

Get an answer from our members and Humm representatives

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