Drymaster Carpet Cleaning QLD, Brisbane

Drymaster Carpet Cleaning QLD, Brisbane

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Drymaster Carpet Cleaning QLD, Brisbane
4.6

62 reviews

PositivevsNegative
92% · 575 · 8%

Rates and Fees
4.0
Job Satisfaction
3.7
Timeliness
4.0

Reviews

62 reviews
Trevor W
Trevor W
  QLD, Brisbane

Really Great Job

Luke arrived early and got out the stains we pointed out. Gave some great maintenance advice and the carpets, rug and lounge look terrific. Great price - Great result!! Show reply
Flavietta
FlaviettaGreater Melbourne (Metropolitan), VIC9 posts
  QLD, Brisbane

Wasted my time

Booked to have my sofa cleaned- no stains just light “soiling” from being sat on.
Technician (Glen) was 20 minutes late.
There was an obsession about the number of steps up to my 2nd floor apartment and even though I was advised there’d be an additional fee (which I was happy to pay), it was clear he wasn’t keen on carrying his gear up. Spent 15 minutes looking for the care label on the sofa, because there isn’t one he basically wouldn’t clean it.
Suggested I call the manufacturer or hire a cleaner and do it myself.
Technicians don’t work for Drymaster, he had a different business name on his shirt.
Couldn’t wait to get him out of my house.
Useless and a huge waste of my time.
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Daisy D.
Daisy D.South East Queensland, QLD2 posts
  Verified QLD, Brisbane

APPALLING

Actual facts and have messages to prove it ...
Requested a booking and was given the option of 8am this morning. Advised them it had to be 8am sharp as I had early commitments.
8.10am no one had turned up.
Sent message in FB and got no reply. Called them and a lady [Name Removed] took my details. Gave her the Booking number they emailed me.
8.15am still no one has arrived yet.
8.17am the carpet cleaner guy calls me and tells me he actually can't do 8am but can start at 9am..
I told him I was booked for 8am and wasn't able to take the day off work so he could turn up one hour later.
He said to cancel it and book a later time...
ABSOLUTELY APPALLING
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Hi Daisy, sorry for the mix up with your time. We had a technician call in sick and that combined with a few other problems that morning did not help. Once again apologies for the mix up.

Thomas M.
Thomas M.
  QLD, Brisbane

Trustworthy and Quick

Great at removing light stains, whole floor looks brand new. Highly recommend Show reply
Tim
TimSouth East Queensland, QLD
  QLD, Brisbane

No hanging about waiting, done in a jiff!

Came as promised, set up no fuss, work done in a professional manner to my satisfaction and my wife (and believe me that's a tall order!!) Friendly and good moving the furniture. Definitely not expensive. I would highly recommend them to all. Work done by Luke Stachnick, thank's mate Show reply
June
JuneSouth East Queensland, QLD
  QLD, Brisbane

Wonderful outcome

Drymaster Sunshine Coast. Luke did an exceptional job cleaning our much loved 13 year old fabric sofa which unexpectedly showed slight signs of mould. The transformation was amazing and Luke added fabric protection after the clean. Price was well below what we expected and will definitely use his services again in the future. Show reply
Kellie.
Kellie.3 posts
  QLD, Brisbane

Appalling

Appalling job. Just went and looked at their handy work and they may as well have not bothered. Real estate aren't happy and I can see why. Doesn't even look like it's been cleaned and it smells to high heaven. It's now going to cost me my bond. Their 7 day if you're unhappy we will go back and reclean it is absolute nonsense because all they said is the real estate can't make you clean the carpets. Even after being given my real estates number to make contact they haven't.
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Niki
NikiSouth East Queensland, QLD
  QLD, Brisbane

Wyatt was fantastic! Amazing job! 5☆

Absolutely fantastic. I'm thrilled with the result and this guy's dedication to making sure a top shelf job was done. I am extremely happy with the work done. 5☆ ! WILL BE BACK Show reply
Happy Customer
Happy Customer
  QLD, Brisbane

Dry master Sunshine Coast - Highly recommend, Exceptional service

Luke gave 30 mins notice before arriving at booked time, friendly, efficient, really happy with mattress clean. Rug clean very good except for couple small spots but I will get these sorted at next clean. Overall easy to book, exceptional cleaning,customer service and great price from a local. Show reply
Deb
Deb2 posts
  QLD, Brisbane

Best Carpet Clean Ever

After a couple of bad experiences, our faith has been restored. Luke was professional and efficient. Our carpets look amazing. Great job, great price. We are so happy with the service.
Thank you Drymaster. Show reply
Kay H
Kay HSouth East Queensland, QLD
  QLD, Brisbane

Fantastic Service

We received excellent service. They turned up on time and did a fantastic job cleaning the carpets. The carpet cleaner was very professional and explained clearly what he was doing. I would definitely use the company again. Show reply
Alison BREDIN
Alison BREDINSouth East Queensland, QLD3 posts
  Verified QLD, Brisbane

Fantastic from start to finish

It started with Luke phoning to say he'd arrive in 30 minutes which was ahead of schedule- great! I'd booked on-line for a 1-bedroom apartment and 2 seat sofa clean. Luke soon realised it really was 1 bedroom only, no carpet elsewhere so adjusted the quote accordingly. Within an hour my sofa and carpet were clean and practically dry. I'm delighted with the professional service and would recommend Luke & Drymaster to everyone. Will definitely book again next year. Show reply
Christine Wigan
Christine WiganSouth East Queensland, QLD5 posts
  QLD, Brisbane

Fantastic job on time

I had my carpets and 2 lounges done this morning. We had a stain on the carpet and the very polite gentleman was able to get it out. He rang to say he was on his way and would be approximately 20 mins. excellent Experience. Will definitely will be recommending them. Show reply
Debra L.
Debra L.Brisbane10 posts
  Verified QLD, Brisbane

Made my carpets and furniture new again

John the carpet cleaner arrived on time. He was friendly and really knew his business. He cleaned my coach, carpets and upstairs carpet and it all looked new again. I would highly recommend their services. Show reply
MarCol
MarColSouth East Queensland, QLD2 posts
  Verified QLD, Brisbane

Excellent job, professional service

We had the carpet at our 5 bedroom home cleaned, as well as 2 wool blend rugs. Luke arrived on time, explained the process and went to work. He moved small items of furniture, pointed out stained areas for treatment and left the house clean and tidy. Very happy with the result. Show reply

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